Ece Saray Marina & Resort
10 Traveller reviews from Holiday Watchdog
ece stay subpar
"Our family of five stayed here in two seaview suites for three nights at the end of our trip to Turkey. We were very disappointed with this hotel.
1. Front desk staff was not helpful and most of the time no one at the desk spoke english. When I asked for a map of the area they did not have one. They could not recommend a restaurant or tour guide and in general provided no assistance.
2. There is no concierge and no way to book any excursions from the hotel.
3. The walls in the rooms had been spackled but not painted and the lounge area of the suites had very little furniture. The bathrooms have tubs so high you need a step stool to get into them and if you forget to take a towel while you are in there you have to climb back in to get one
4. The suite for the three children never had more than two towels in it and I constantly had to go out looking for towels
5. The food is terrible at both breakfast and dinner, in addition to be being overpriced. We had breakfast included in our rate but a glass of orage juice was $7 extra per person - go figure. Breakfast was platters of food that had been out in the 100 degree heat and looked like food poisoning material. Dinner was poorly served - two of us got our entrees 10 minutes before th other three and was pedestrian at best - do not bother with dinner here it is awful. There are much better and cheaper places in Fethiye
6. My favorite was that the electricity goes out four to five times per hour for 30 to 60 seconds at a time - disconcerting if you are in the shower as the room gets pitch black. After these outages a enormously loud generator goes on - which is located right next to the pool and restaurant - so you get to hear that when you should be relaxing.
7. Housekeeping never came to make up our rooms before 5 PM and when they did we had that pesky towel problem.
On the last day there we asked to check out of one room a few hours late - the rooms that no one makes up until 5 PM anyway - and were told that there would be a fee of 100 euros - ridiculous - the hotel was not full."
- Travel date: Sun 27th of August 2006
"The situation of this hotel could not be better. It overlooks the marina with hills in the background - just beautiful. The little balconies ,which are not big enough for table and chairs, are gorgeous because the patio doors pull right back opening up the rooms giving you feeling of being outside. You can sit, drink in hand on comfortable chairs just inside your room and marvel at the view.
The pool and surrounding areas are spotless with comfy sunbeds and mountains of towels. The rooms are clean and beautifully decorated, a cut above most Turkish hotels. The buffet breakfast is very good with lots of cold food and eggs of every discription cooked to order.
If I had a complaint it would be about the quality and volume of the music round the pool and at the bar on the marina. But if you ask them to turn it down or off they will.
The hotel is about a 5-10 minute walk from the main shopping and restaurant area and is flat for those with walking difficulities. We saw large turtles in the marina in May when we were there and on other occasions we have seen dolphins in the bay.
The restaurants in town are very good and varied, the people are friendly and charming
and all in all I can't think of a nicer place to stay. We travelled with Anatolian Sky and our holiday could not have been better organised.
Margaret Hesketh -Mirfield - West Yorkshire."
- Travel date: Fri 9th of June 2006
Lovely hotel with very few flaws
"We stayed at Ece Saray for four days after two weeks of touristing and sailing. Fethiye is a terrific place to settle in, both a tourist town and a "real" town too with such a wonderful setting. As for Ece Saray we loved our room, the view, the peacefulness and the pool was spectacular. The breakfast is not served on the rooftop late in the season but in the dining room. The service was really bad and, as others have said, uncoordinated. The waiters seemed to be in a daze and the food was just okay. We did not eat in the restaurant due to our breakfast experience. There are so many less expensive good restaurants nearby there was no need to take a chance. The hotel offers satellite TV but the only channel in English was the sailing channel. No great loss but with so many English speaking guests it was surprising. We felt Ece Saray was worth the price, a good choice and just what we needed to chill out at the end of our trip."
- Travel date: Fri 28th of October 2005
The good and the bad
"We had a very pleasant stay at this hotel, but given the mixed reviews on this board, I'm hoping I can add some perspective on both views.
As everyone has attested to, this is a lovely hotel in an ideal location with stunning views of the harbour and the bay. The grounds are well-kept and designed, and the pool is lovely. The rooms are also beautifully done. All in all, a great stay at a nice hotel in a nice seaside town (although I found other seaside towns, particularly Antalya, much nicer).
This all said, there were definitely some disappointments in a hotel that strives to be one of those of very top quality. The staff was very friendly, but a bit under-trained, particularly in comparison to other Turkish hotels we stayed at. This was particularly apparent at the restaurant, which was in a beautiful sea-side setting, but was the most disappointing part of our stay. Waiters were very friendly, but for the price they were charging, they didn't seem to know what they were doing, and the food was extremely bland.
I would stay again in a minute, but can see how others might be put off by some of the rougher edges. One other note: we're a (relatively) young couple and were a bit surprised by the number of retirees who were staying at the hotel. Not that there's anything wrong with that, but for those thinking of staying, I think it's worth noting that the hotel appears more aimed at older travelers than younger, adventurous types."
- Travel date: Wed 5th of October 2005
Paradise in Fethiye
"Ece Saray 12 - 19th September 2005. My partner and I have just returned back to the Uk from staying in the Ece Saray for 1 week. Before we left for our chill out week, I read some of the reviews and was slighly aprehensive about visiting this Hotel. We arrived early evening and when we were shown to our room, opened the voiles and wow what a view!!!! A warm glow setting around the mountains, the masts chinking gently in the warm balmy air and the sea so calm. We had a romantic first meal by the sea, the service was fine and the food was very good (except the Turks don't know how to make banana flambe!!!)
The weather was great (we did have one day, when we had rain for a short time). The staff were all very friendly and helpful - the English is very limited but we got by. The Hairdresser is a must for the Ladies - a wash and blow dry cost 15 turkish lira. If he was working in London he would cost a fortune. Best hairdo I have had!!! The pool was wonderful - very very clean. WARNING! If there is a wedding taking place ( and what a setting that makes!) they MIGHT close the pool. Our room was a good size and as one writer says there are no drawers, so we had to make do - but it wasn't a major problem. Our air con was not quite cold enough - but when the hotel knew about it - mainentance sorted it out straight away. There isn't a lot for children (no kids clubs etc), it is really an "adult" Hotel, which for us makes it that bit extra special
We went to Carpe Diem for lunch (we were B & B). Good Value for money and better food than the Pool Side bar. Dont have the full cooked breakfast there tho' - worst meal we had while in Turkey!. They do have a tourist guide/booklet which the Hotel doesn't have and that is really useful. We also tried the Park Cafe in the Old Town - that was ok and The Address situated on the first floor on the Main Road from the Hotel into Old Town Fethiye. That was also good. Jewellery is great - best place we found was Infinity and Telmessos.
Dalaman Airport is a nightmare - but a new airport is to open next year. Would I go back to Ece Saray?? Without a shadow of a doubt."
- Travel date: Mon 19th of September 2005
A Turkish Delight!
"Have recently returned from our first trip to Turkey (2-12 September 2005). We stayed at the Ece Saray Marina Hotel in Fethiye, and had a fabulous time. The hotel is in a picturesque setting - all rooms have a view of the marina, mountains in the background - visually great.
Don't be put off by some bad reviews, be optimistic - bear in mind that some people are natural moaners (even if, on occasions, they have good reason). We had no cause to moan about anything. We found all the staff we dealt with to be polite, helpful and very friendly. We asked for a room swap as on check-in we were given a ground floor room and they moved us to 3rd floor - great view! Some staff did not speak good English but a big smile often goes a long way!
Turkish people - with the odd exception, are fantastic. They really made our holiday great as they genuinely want you to enjoy yourself. We made friends with several waiters in different restaurants and every time we walked past they would wave and ask us if we were having a good time.
Our room was very comfortable - high quality furnishings and housekeeping good. Bed-linen changed every day. The French balcony is sweet. One minor point, there is not much drawer space, but there is a large wardrobe with plenty of hanging space/shelves, somehow it all fits in!
Breakfast is taken on the roof terrace with a huge selection and all freshly prepared. Fresh fruit, mixed nuts, every type of cereal, yoghurts, cheeses, tomatoes, breads, pastries etc. and chef will cook your eggs how you like - fried, omelette, poached or scrambled. Delicious.
The swimming pool area is adjacent to the hotel - up a few steps - and from there you also have a view of Fethiye Bay - its lovely. Sunbeds are solid and the most comfortable we have encountered at any hotel and plenty of them - with soft white towels courtesy of the hotel! Snacks/drinks are of course available from the pool bar and quite reasonable.
A short walk through the marina and you reach the shops - which are numerous. Lots of bars/restaurants - a few to try - The Car Cemetery a bar which plays good music, the Megri and the Duck Pond both very good food and waiters friendly.
Also try the Carpe Diem cafÃ© in the Marina (near to the supermarket) - huge portions (I couldnât finish my meal), reasonably priced and spotlessly clean - its great.
Airport is overcrowded - when flying home the queues are horrendous outside the airport, mainly due to the x-ray machine being located just inside the terminal. Tempers are frayed especially when coaches stop outside and the embarking passengers try to jump the queue!! Be prepared to stand for about 40 minutes outside and take your own food/drink with you as prices are sky high. For example, 1 Twix and 1 Snickers chocolate bar - price GBP 2 each! A complete rip-off.
Lets hope they keep to the schedule and the new terminal will be open for summer 2006 which will hopefully ease the horrendous queues.
So to sum up, we had a wonderful holiday the weather was gorgeous, people so warm and genuinely friendly. We were very sad to leave and canât wait to go back next summer!
- Travel date: Thu 15th of September 2005
Excellent hotel in fabulous location
"I'm really surprised at some of the reviews on here; we had the complete opposite experience when we stayed at this hotel in May 2005. We found the service very good, housekeeping excellent and a la carte food superb. The restaurant and bar staff were very friendly, (one of the staff even insisted on taking us out in his car on his day off to save us what he considered to be "rip off" taxi fares; we went to Gocek and 2 markets where he bartered on our behalf and got "Turkish" prices for everything we bought!). The front desk staff didn't speak the best English, but were always willing to find someone to help out, and the couple of little gripes we had were dealt with immediately.
The hotel is in a fabulous, peaceful location with wonderful views; the rooms lovely and exceptionally clean; the pool area extremely quiet and relaxing and the jetty bar on the marina the perfect setting for pre dinner drinks whilst watching the sun set over the mountains.
The bazaar area with numerous shops, restaurants and bars is a very pleasant 10 minute stroll along the marina and whilst lively and interesting, there's not a karaoke bar or Macdonalds in sight!
Practically everyone we spoke to were returning to Ece Saray - as will we."
- Travel date: Thu 18th of August 2005
Understated elegance, dignified
"The Ece Saray (which means Queen's Palace) was one of the loveliest accommodations we had during our three weeks in Turkey. Though we only had a standard room, it was more than adequate, on the third floor, with a large palm tree in front and a wonderful view of the Fethiye harbor. The decor was tasteful. The rooms were quiet. Each has a sweet French balcony. The front desk staff attentive. And the pool area was large and set apart from the rooms so there was no noise from there either. I do agree with one reviewer about the restaurant, which is advertised in Frommers as being outstanding. The food overall was very average. And the service was poor. Uncoordinated. I also couldn't understand why a hotel that tries to advertise itself as first rate would turn off the ac system at 4-5 AM each morning for three hours. We would wake up immediately because of the heat and had trouble getting back to sleep. Otherwise, the breakfasts were good and served on a terrace overlooking the bay. An elegant place except for these complaints."
- Travel date: Fri 22nd of July 2005
Looks great but.....
"The setting of this hotel is really beautiful, set on a lovely marina, surrounded by mountains, visually great. However we had problems right from the start, 3 days before arriving we had a phone call saying our sea front suit, was now not available due to refurbishment and could we come another time, we of course couldnt! Then we had a further call a day later to say, now it was available. On arrival, we were shown to a suite with no sea view, except if you stuck your head right out the window at an angle! We complained and were told we could move in 3 days time. Food and service at the hotel is truly dreadful, we had to wait 1 and 1/2 hours after main course for our dessert! Quality of food, also not great, considering it was suposed to be 'A La Carte'. The waiters were disorganised, and didnt seem to care. Housekeeping was even more erratic, bathrobes appeared and then disappeared on a daily basis, and as for the towels, they couldnt grasp the fact that we needed extra, as our daughter was sharing the suite!
The final straw was when on the 4 th day housekeeping decided to move all of our stuff, from the bathroom shelves etc, and dump it in a pile on the floor, as we were moving rooms? We had decided days ago not to move rooms, as we couldnt be bothered, but to come back after a busy day property hunting, to see all of your cosmetics, shampoos, personal items, in a heap on the floor is a complete violation of privacy. We asked to see the manager, we were told, ' he's not here', duty Manager? no, 'not here either' We were then left standing at reception, being completely ignored!
The excuse was 'they didnt understand english' Funny that, when the english spoken several days ago, and during phone conversations was fine!
All in all we wouldnt recommend this hotel, for anyone who likes good service and good food!! Its ashame reaaly as Fethiye is a great place, really atmospheric.."
- Travel date: Tue 5th of July 2005
A day by the pool
"I spent a day by the pool at this hotel in August 2003. I was mid way through a two week gulet cruise and wanted to spend the day by a pool rather than on a beach.
This hotel was gorgeous! The pool area was spotless with lovely solid sun beds and luxurious white towels. The pool area was very quiet - no entertainment, just peace and tranquility. Great service and food from the pool bar - also amazingly cheap!
If we could have stayed here rather than returning to the gulet for a second week we would have!
Now contemplating going back for a holiday here."
- Travel date: Fri 18th of March 2005