37 Traveller reviews from Holiday Watchdog

Wonderful time - Thankyou

4
Good
by
Reviewed Sat 21st of August 2010

"Having booked our holiday at the Majesty Tuana through Travel Counsellors and Thompsons we were thoroughly spoilt and had a wonderful time. We stayed in the main park, and our teenage daughters had a seperate room next to ours. The fridges in the room held water and soft drinks and it was possible to re-stock them from the fridges at the bars. Chilled beer and water was always available and it was really helpful to be able to serve ourselves. The Night Club was ideal for older teenagers and the girls made wonderful friends - thankyou Charlie, Katie, David, James, Ashleigh, Sim, Calum - you know who you are and just how much fun you had - late night dips in the pool, lazing on the sunbeds on the jetty and diving into the sea from the diving board.
Loved the choice of food for breakfast, lunch and dinner - nearly had to book extra space seating for the flight home - and the red wine was as good as we would buy at home. The Jeep Safari - is out of this world, and excellent value - if you enjoy being thoroughly entertained, soaked, shaken and stirred whilst admiring wonderful scenery and experiencing typical Turkish village life, a mud bath, tube river rafting (fantastic and worth the extra £10 per person), ice cold and clear water river bathing and rainbow trout for lunch and even a dip in the pool at the roadside services (yes - really) on the way home....just to remove the last traces of mud! The Animation Team are everything that the other reviewers say. And who cares if you have to get up at 7am to reserve a sunbed - at least it gives you the chance to jump in the sea and float around in the almost warm (in August) water at 7.30am, watching a fisherman bait his crab net and enjoying the tranquil peace and quiet that the early morning brings........ Enjoy it you wont regret a holiday in Majesty Tuana...the only problem is -how do we beat that next year!"

Holiday details

  • Travel date: Fri 20th of August 2010

Rating breakdown

  • 3 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

overcrowded and poor service

1
Awful
by
Reviewed Fri 25th of June 2010

" After checking the reviews on Trip Adviser, I thought we had picked the ideal holiday. We have stayed at various resorts in Turkey and Europe for countless summer holidays, so my review is based on a good selection of different hotels, this being the most expensive due to the class rating and being all inclusive.(I booked the flights with Thomas Cook, the transfers with Hotels4you, and the Hotel with Travel republic; this saved us £500 off the same holiday quoted by Thomson.) Shame it didn’t even come up to the standards of the 3* we were in last year - let me explain.

Anyway on to the Majestic Tuana.
First impressions were very good, helpful at reception, grounds really kept well and room was spacious.
Bad points. We were in Park 2 which is about 1000 metres from the main pool, entertainment and restaurant. Park 2 had its own pool which was ok but could get quite busy, with everyone reserving sunbeds at the crack of dawn, the hotel did nothing to discourage this, and nether were there any signs. The hotel was very busy for the middle of June, this made meals times a bit of a “cattle market”, because of the main restaurant layout everyone was cris crossing the room and this made tempers a little frayed due to plates getting dropped etc. Food was varied and good quality once you could find what you were after, e.g. butter being other side of the room to the bread. Don’t expect an English breakfast as this wasn’t catered for, but lunch and dinner time had enough selection to keep most people happy.
Entertainment was a joke, kids songs were played at about 9.15 which consisted of the usual Superman songs etc, then the main entertainment started but first had to be translated into 4 or 5 different languages which made it funny at first but boring as the week went on, they tried hard but just wasn’t very professional.
Daytime activities included darts, water aerobics, football etc, but any water sports were charged extra.
One really good thing is that fridges were dotted around that had beer and water in that you could simple help yourself to which I thought was a good idea. Service at the main pool bar, well if you want ice you needed to ask, even then they would question why you wanted it! The cocktail bar had a selection of only two different cocktails. Spirits were non named brand, but they had plenty of Efes and Fosters. Service at the bar in Park 2 was good but this was purely down to the young lady working there who always tried to be helpful but after working a 12 hour day every day looked completely drained by the time we left.

The last day we were there a cleaning lady let herself into our room just after eight in the morning, on seeing myself and my son and daughter she said sorry and disappeared, this we found very suspicious.
The complaint we were trying to make was the fact that she shouldn’t have be letting herself in unannounced, she should have a least knocked first.

All our valuables were left in the safety deposit box, which I recommend people use.

In conclusion, this is a hotel trying to be a 5 star but only managing 2 star in our opinion. I did chat to some couples that had booked through Thomson, and their views were similar to ours. The one woman couldn’t wait to leave, her final comment was “I’ve just had enough”.

To say I am disappointed would be an understatement."

Holiday details

  • Travel date: Thu 24th of June 2010

Rating breakdown

  • 1 Beach
  • 4 Room
  • 4 Pool
  • 1 Service
  • 1 Dining
  • 2 Amenities
  • 1 Food

A perfect place to relax with excellent hospitality

5
Brilliant
by
Reviewed Mon 9th of November 2009

"We have just returned from a week at the Majesty Tuana and would have no hesitation in giving this hotel our highest recommendation. It was our first trip to Turkey and we did not know quite what to expect. We received the warmest welcome from Serkan at reception who was ever helpful, cheerful and attentive throughout our stay. Our first impression was excellent and from there onwards the hotel did not disappoint in any way.

We found all the staff from the maids, to the bar and restaurant staff, the animation team and the hotel Manager to be extremely friendly, professional and attentive. They made every effort to ensure that we enjoyed our holiday. When the weather turned quite chilly in the evening the animation team provided gas heaters for our comfort and adjusted their entertainment programme accordingly. There is no doubt that the staff have been well selected and well trained; the fact that they return year on year is evidence of the quality and continuity of care that you may expect.

Our rooms were spotlessly clean on arrival and this standard was maintained throughout our stay. One room, allocated to our teenage daughters was a double and slightly smaller than the others, however the girls were offered the opportunity to change at any time - we found the staff to be friendly and accommodating in every way.

The food was exactly what you would expect in an all-inclusive hotel. The variety was terrific - something to please all tastes. We consider ourselves to be discerning travellers and we were delighted with the quality; service was always with a smile and nothing was too much trouble. Even though the restaurants are self-service the waiters regularly served our drinks. It was possible to eat 'a la carte' during 3 nights of the holiday - again food and service was first class. Food and drink was plentiful at any time of the day and staff always keen to please.

The entire complex is immaculate. Gardens, pool area, beach and all the public toilets were kept beautifully clean. Health and good hygiene is clearly a priority. There was never a problem in finding a sun bed whether on the private beach or by the pool. The views over the sea are terrific and sports facilities all good and mostly free of charge.

In all we had a most relaxing holiday which was made all the more enjoyable by a hospitable and friendly team. I cannot understand how anyone could find fault with this hotel. We would definitely return and be pleased to recommend it highly to others."

Holiday details

  • Travel date: Sat 7th of November 2009

Perfect!

4
Good
by
Reviewed Wed 8th of July 2009

"Just returned from a week at the majesty tuana, had an excellent relaxing break and would thoroughly recommend this resort as great value for money.
The animation team work hard to keep everyone entertained day and night but not everyones cup of tea especially as hotel has 40% english and the rest Russian, German and Turkish so they have to cater for a lot of languages. Great grounds, beautiful gardens and sea front sunbathing location if you want it.
Room was fair size and very modern and food was fairly good pretty standard for AI.
Weather amazing and would recommend the speed boat taxi into Fethiye through the watersports guys.
Pretty remote so nowhere to walk so have to get bus or speed boat to Fethiye which is 17K away.
Book this hotel you won't regret it!"

Holiday details

  • Travel date: Tue 7th of July 2009

Fantastic All Inclusive

5
Brilliant
by
Reviewed Mon 20th of October 2008

"My husband and I stayed at the Majesty Club Tuana for one week and would have liked to have stayed longer. The rooms were a good size with nice bathrooms, the food was fantastic, mainly Turkish and fresh and the staff were great, friendly and helpful.

Other comments mention that the hotel is a bit removed but it's all inclusive, most of them are to stop people that aren't guest getting in.

During October it was still hot, nearly 30 degrees and the air conditioning was switched off when you left the room, but for the sake of not wasting energy I could live with this.

The entertainment isn't as bad as some other comments state, people just need to remove their heads from their backsides, it was a lot of fun, I had a great time.

Also there are a lot of facilities that I purely couldn't be bothered to use so I didn't get a full experience, just a fantastic one - well recommended."

Holiday details

  • Travel date: Mon 20th of October 2008

Brilliant hotel. Excellent choice of fo...

5
Brilliant
by
Reviewed Sat 13th of September 2008

"Brilliant hotel. Excellent choice of food and no shortage. Plenty of onsite entertainment. Only disadvantage is the hotel is somewhat isolated and the beach is shingle. Sun worshippers will have no problem. Those who like to explore will either need to fork out on excursions or hire a car. Not the sort of hotel where you can just wander down the street into town. "

Holiday details

  • Travel date: Sat 13th of September 2008

we booked this holiday as a second honey...

5
Brilliant
by
Reviewed Fri 27th of June 2008

"we booked this holiday as a second honeymoon with close friends of ours, and what a holiday we had!!! the hotel complex was absolutely fantastic from the moment we stepped of the bus, staff were freindly, helpful, pleasant and couldnt do enough for us, the room was lovely, not the greatest of views but who needs a view when there so much to do!!!! reading reviews of small rooms, we must of got lucky as our room was a good size with a king size bed and a pull out double, and a bathroom to die for. the complex itsself was great, the pool huge, waterslides which we cooled down on several times a day!!! there were other pools in the park sides of the complex but we didnt venture that far, but heard they were just as nice. they had a great pier type jetty which you could dive off and several steps to walk down to enter the sea which was lovely and sunbeds on there too. sunbeds were plentyful, by the way, although a couple of mornings we did cheat to get prime spot as it had given a scorcher. on to the food, well, what can i say we never had a bad meal, the variety was very good all tastes catered for, the soup especially was beautiful, fresh bread with every meal, bottles of wine chilled and ready to be drunk. all in all we are definately going back next year with our children but for two weeks as there is so much to do and see."

Holiday details

  • Travel date: Fri 27th of June 2008

Just returned from a lovely relaxing wee...

5
Brilliant
by
Reviewed Tue 13th of May 2008

"Just returned from a lovely relaxing week at this hotel. 20 mins transfer. Reception very helpful. Bell boy service to room. Room clean, maybe a little small (spent little time in there), bed comfortable, air con, mini bar etc. Linen and towells changed daily. Pool massive and clean, seperate pool for kids. Kids club available. Sun loungers galore, lovely view of islands from beach. Animation team fun but not intrusive, entertainment ok. All sorts of inclusive activities, wind surf, tennis etc. Restaurant big, clean, food lovely, enough variation for week. Staff very friendly and approachable including ground staff. At least basic english spoken by all. Fethiye 20 mins away, hotel provides daily bus service to and from. Hotel a bit out of the way from civilisation but happily self sufficient. All in all this hotel was spot on for a relaxing week in the sun."

Holiday details

  • Travel date: Tue 13th of May 2008

Wel what can i say about this hotel....s...

2
Poor
by
Reviewed Fri 21st of March 2008

"Wel what can i say about this hotel....staff was helpful...got a beautiful room and was cleaned every moring! couldnt complain about that...:D

The food was nice but this is only if u go for it early...if u leave it 2 late flies get 2 the food and it is mostly fingered over.
All inclusive is excellent but i was suprised that ther was no free icecream during the day...and was only sometimes served at dinner time for dessert..

A private beach owned by the hoel is fabulous ... some water activitys are free and a few u have to pay very little for.... the internet cafe is cheap and handy to get in touch with people at home..

The hotel is very isolated out by itself.... at night thhis can get very boring as the entertainment im afraid to say is outstandly awfull... but u can get a taxi into fethyie wher the nightlife is... a disco is held late on and a film is payed on a projecter like cinema they are usualy good to watch and the disco is alot of fun no matter what age u are.

i would go back to this hotel and recomend anyone to go... dont let the entertainment put u of there is always a way into the town :D

Ps. have to say the turkish are lovely people and i have made many friend i keep in touch with!"

Holiday details

  • Travel date: Fri 21st of March 2008

Well we were at Majesty Tuana for two we...

4
Good
by
Reviewed Fri 2nd of November 2007

"Well we were at Majesty Tuana for two weeks in October and had a fabulous time! No the hotel is not a 5 star but it is certainly a good 3 star hotel with lots of facilities. We experienced no problems from check in to check out. We found the staff to be very helpful and eager to please and to make your holiday a good one.

Our room was good and very clean. The bed linen was immaculate and could not fault same. A maid came in each day to clean and make beds up.

Restaurant and Bars - We found the food here to be very good - and different most nights. Whilst there we had a turkish night, italian night, fish night, mexican night and although some things were the same each night - but there were also new things to try. For breakfast you could choose freshly made omelettes, to pancakes, cereals, fried eggs, scrambled eggs, cold meats and cheeses, and lots of different types of bread. Really you could eat all day if you wanted as there was breakfast, lunch, snacks, dinner, midnight snacks etc.

The drinks at the bar were fine too - too strong if we are honest with vodka and rum being nearly a full glass with a touch of lemonade or coke. Bottled beer and draught beer also. Bottles of water were free which we found to be very handy.

Hotel Overall - The facilities at the hotel were good with water slides, canoes, pedaloes, windsurfing, motorised water sports , scuba diving, archery, darts, air rifle shooting, aerobics, water aerobics, gym etc. We found these to be readily available and had no problems.

Evening entertainment was a bit on the uninspiring side and as the hotel is quite a way from Fethiye it could do with being better. Saying that you can get either the hotel bus or dolmus to Fethiye during the day and evening. In the evening Fethiye stays open to about 11pm and there is a nice selection of shops and bars. We quite liked the fact it was more rural and felt no need to go any further than Fethiye. There was plenty of reasonable trips which we could of booked had we wanted to.

Overall we thought the hotel was good value for money, in a very ideal setting with the mountains behind and islands in front. The beach is pebbles and has no wow factor but the outlook is still very pretty and the facilities are there. I guess a holiday is what you make it - we went to relax and did exactly just that. We plan to return again next year. If you want absolute 5 star luxury then Majesty Tuana is not for you - other than that give it a go!"

Holiday details

  • Travel date: Fri 2nd of November 2007

Myself, partner and 2 sons aged 15 and 1...

5
Brilliant
by
Reviewed Fri 26th of October 2007

"Myself, partner and 2 sons aged 15 and 12 spend a week at the resort. What can I say except fabulous. Booked through Sunshine.co.uk as they were the cheapest. Arranged my own transfer with no problem.

Fabulous hotel, clean and right on the beach. Swimming pool nice and also a slide pool. My 2 sons really loved the place, lots of things for them to do - football, archery etc and my 12 year old even scuba dived in the pool.

Going October it did a bit cool at night and all the entertainment is outside. also the nearest town Fethiye is about 20 mins ride away although the hotel does provide a bus for 4 Euros each.

Food was nice but repetitive but I certainly put weight on and it’s great to see the chefs doing the cooking. You do get chips every day if you are really fussy and fried eggs every morning but I found the Turkish food really nice, even had a curry one night.

Red and white wine on tap and I loved the fact you could smoke anywhere but you wouldn't notice as they are clearing up all the time, not a piece of litter anywhere.

I think the English should take their idea of the toilet too, I couldn't believe you can wash you bum whilst sitting on the loo.

Turkish people are very nice too.

Go to this hotel you won’t regret it unless you are hard to please.

Enjoy, I will definitely go back."

Holiday details

  • Travel date: Fri 26th of October 2007

Well what can I say - was doomed from da...

2
Poor
by
Reviewed Tue 2nd of October 2007

"Well what can I say - was doomed from day one. Def 100% not 5* more 3*.

We booked 3 rooms on the club side between 7 of us - on arrival at check in they inform us that there is a mistake somewhere and that there were only 2 rooms available and were on park side - they were at first very reluctant to help it wasn’t until we stood our ground and screamed to high heaven that they found 3 rooms on the club side. Do not go park side it takes about 20 mins to get to pool and other amenities on resort.

Off resort there is nothing - you will need to hire a car or taxi everywhere - there’s taxi rank on hotel grounds and Adam is a great cabbie ask for him he has good prices.

Beach is non existent more pebbles and big rocks - water is warm and there are water sports although are very expensive. Jet ski etc.

Scuba shack was great bout the only good thing there... Great hotel if you want to do your scuba courses cheap prices great instructors.

Anyway back to hotel - pool is clean and a fair size - lounges are good but get taken very early by all the Russian and German guests. Waiters are miserable and speak little English.

Food is awful; everyday was the same even though they say there were theme nights. Hmmmm!!

All I can say is I’ve tried it - didn’t like it, wouldn’t recommend it and would only ever go back to continue my scuba training - not for a holiday.

Oh and if you get offered room 1167 refuse it - its mouldy - damp and has a power generator right by your balcony - lovely view!!!!
"

Holiday details

  • Travel date: Tue 2nd of October 2007

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