Papillon Ayscha Hotel Resort & Spa

Ileribasi Mevkii, Belek 07500 Turkey
5 star hotel

Overview

Ratings summary

Brilliant
1167
Good
216
Average
94
Poor
23
Awful
28
 

11 Traveller reviews from Holiday Watchdog

Nice hotel, Bad airconditioning.

3
Average
by

"Having just returned from a vacation to Belek, I thought I must write about the hotel we stayed in. I have used Trip Advisor to decide on where to book and stay during my vacation and have found it to be very helpfull.
Advantages: Papillon Ayscha hotel is located on the coast of Belek, with a beautiful beach and view. The hotel offers comfortable standard rooms (where we stayed), with a balcony. There is also a very large swimming pool, and three water slides, which are great. Food and drinks are abundant, and the staff is very nice and helpful.
Disadvantages: Unfortunately, many. Air-conditioning is bad. While set to 17 degrees, the room temperature (and lobby, and all of the hotel) is at least 28 degrees (measured). Also, food is average, at best. Some dishes are ok (usually those in a-la-cart restaurants), most of the food is edible. Last but not least - Late checkout was unavailable for us. Being part of a group we noticed some had late checkout - it turns out they paid 50$ to stay 4 more hours, which was not offered to us. Very frustrating."

Holiday details

  • Travel date: Mon 1st of September 2008

Very good… but not excellent

4
Good
by

"After two weeks in hotel my conclusion is that hotel is very good but don’t expect too much. After all, value for price is excellent.
About the hotel: accommodation is very good. Hotel stuff claims that hotel is renovated but it’s difficult to notice that. Hotel is not old but it is obvious that room furniture is ready to be changed. Size of rooms depends on category but if you don’t expect too much you’ll be more that satisfied.
The problem that I have faced 5 times in two weeks that room was not cleaned till 16 o’clock. If you have a child (as I have) be ready to insist that room is cleaned during the morning hours (if you want to have clean towels when you come back after the lunch so you can shower your baby).
Sometimes, be prepared for unexpected noise because there are some services activities made by hotel stuff (drilling, cutting the grass…) from 2-5 p.m. So, be patient with children if they want to sleep at that time.
Food is average: it looks like there are a lot of choices but food is not so delicious and also, the choice for baby food is quite poor. Don’t expect too much when you order cocktails-they don’t know to prepare a good cocktail.
Service in general is excellent: they are quite ready to help you and to assist if you need any demand but once again-don’t ask too much.
Beach is very clean and see was very warm-swimming pool is very well maintained so you can enjoy it.
You should be aware of two issues: do not buy anything in a small shopping center placed in the hotel because all prices for all articles are extremely high and second, be patient because sometimes guests make a lot of noise especially early in the morning…when they return from night activities."

Holiday details

  • Travel date: Mon 21st of July 2008

Fantastic hotel

5
Brilliant
by

"We stayed for two weeks and had a brilliant time. As a family of 5, we had interconnecting rooms which each had their own bathroom, the fridges were kept stocked up (with sweets for the kids as an extra treat) and the standard of cleanliness was excellent. The food was plentiful and to a very high standard and available pretty much from 7am to 12pm (and room service through the night). The hotel only has a few Brit visitors, the majority are pan-European, Eastern and Western. The thing that makes this hotel stand out is the entertainments team. They were fantastic; not only were they happy to look after the children all the time, but there was nearly always something on for adults. Outside of the hotel, the town of Belek is nice and clean, with a big market and loads of restaurants/cafes to sit at and chill. We have been on plenty of family holidays, and we can quite honestly say that this is the 1st time that we have been absolutely cheesed off with coming home! We are booking there again as soon as possible. Enjoy."

Holiday details

  • Travel date: Sun 20th of July 2008

Fabulous Hotel

5
Brilliant
by

"Having stayed in all inclusive resorts in the Carrubean 7 years ago and not being overly impressed ,we decicided to take the children and give All Inclusive one more go.
The Ayisha Papiillon is an absolutly stunning hotel . The staff are extremely helpfull ,friendly and efficient with nothing being too much trouble from the bar staff to the toilet cleaner.
(makes the Carribean seem third rate).
I can't think of a bad word to say about this hotel
and would definatly go back again..
The rooms were spotless,food was varied and plentifull,pool complex and beach both lovely,
Had the children have wanted to go in the childrtens club ,we would have felt completely relaxed about their safety as the staff running it were full of fun, being neither forcefull or boring, the same go's for all the Animation staff they seemed to be fully aware of those people not wanting to be hasseled by all the available activivities therefore leaving you be.
The children were extremely exicited by the novelty of the free ice cream, which my 6 year old could have happily lived on all week!!!

Childs ages are
6 & 18 months
Cots & High chairs are of good quality & Freely available"

Holiday details

  • Travel date: Tue 3rd of June 2008

Fabulous Pappillon Ayscha

5
Brilliant
by

"We have stayed at the Papiillon Ayscha 3 times in the last year on golfing holidays. We can find nothing we can criticise about this hotel or the golf courses in Belek. We have played many countries in the world, this is as good as anything.

The hotel is all inclusive, in a beautiful setting on the beach. Buffet restaurant has an excellent selection of international food, backed up by a la carte restaurants if you want a more sophisticated atmosphere. We can particularly recommend the beach restaurant for lunch.

The staff are friendly, attentive and efficient - tips help, but a smile works better! The large animation team ensure that there is always something going on to amuse you, yet the hotel is large enough and has enough bars to ensure you can have a quiet peaceful drink if you want one.

This is the best all inclusive hotel we have stayed in, there are more sophisticated, plusher places, but it is very easy to have a good time at the Ayscha - relaxed, friendly and comfortable."

Holiday details

  • Travel date: Wed 14th of May 2008

luxury turkey

5
Brilliant
by

"Went for a single week. Was looking for a good price for 2 adults and a child and stumbled on this place on first choice. Bearing in mind we were just looking for somewhere to veg out for the weeh this was ideal. All inclusive, food was fantastic and drinks served to your comfy lounge seat all night - wonderful. Food was excellent buffet style but included a dozen or so main courses and a sweet selection out of this world. Breakfasts the only downer as there was no bacon, tomatoes wtc, but cold buffet and hot spicy sausages in abundance. If you can get a villa bungalow then you get access to a variety of select pools with your rooms. Included an on site water park in the main pool area but wasnt open out of season. Also the beach was well looked after. It was constantly swept clean by hotel staff. My daughter enjoyed the entertainment staff and fell in love with one of them!!!"

Holiday details

  • Travel date: Mon 31st of March 2008

Never going again!!

1
Awful
by

"Everything was closed as it was 'winter season' alright if you played golf but we didnt. Mini-bar not restocked unless you paid for it or if you played golf and had paid a higher premium. Although our brochure said it would be restocked daily. Had to pay for all fruit juices and cocktails in bar. All inclusive? I think not.

Half the a la carte restaurant closed. swimming pools outdoors closed and all water slides closed, beach bars closed, no watersports etc etc etc.

Most worrrying was food was not kept hot and was served on more than one ocassion if it wasn't touched!!!

Will never return and certainly wouldnt recommend to anyone unless they played golf and had a strong stomach.

Making a claim to travel agent as this was not what we call 'all inclusive', maybe it was because it was 'winter season' but if so, then we should have been told prior to departure. We came home a week early coz it was so crap and we had upset tummies :("

Holiday details

  • Travel date: Fri 21st of March 2008

Superb Holiday!

5
Brilliant
by

"Having never been to Turkey before I spent a long time choosing the hotel and the area. I chose Papillon Ayscha for a number of reasons. Firstly, it is in Belek..area which is well know for the good 5 star hotels and a good sandy beach. Ayscha attracted me with a very green and spacious territory and the fact that it was a chain of well known hotels.

When I arrived I realised that I made the right choice! The staff was very welcoming, we didn't even have to stand by the reception to check in! We were taken to the seating area where a lady sat down with us to do all the paper work and brought us champagne.

The room was quite spacious with very large beds. Tv had millions of channels. Free safe and mini bar which was filled daily.

There are 5 restaurants. A main buffet style one (with huge amounts of food and great choice and variety..with something for everyone). 4 a la carte restaurants: asian, turkish, italian and seafood. To my surprise there was a huge amount of seafood...especially king prawns and crabs. Lots of sushi (often made right in front of you) This was a very pleasant surprise as in many all inclusive hotels you don't get such a choice of finer seafood. There is live music every evening in the buffet restaurant. Also, were a number of themed nights...Turkish, Seafood and the Gala evening...when everything was turned into a celebration...chairs were covered with beautiful gold bows...and there were special perfomances by the chef. E.g. All the lights were dimmed...and all the chefs carried out about 100 kg of ice cream with lights and fireworks!

The animation team was absolutely great! Something was always going on! And the nice thing was, if you didn't want to take part or don't want to be bothered...you would never notice them. Night entertainment was especially great! A huge stage..with different shows every night..performed by proffesional dancers and actors! Afterwards, an aftershow game or perfomance...and later a disco. The variety of disco venues was astonishing...considering that it was only inside one hotel! Beach parties, foam parties, garden parties...a proper night club inside the main building! There is really something for everyone...for all ages! Live music was also great!

The pool and the beach were also great. A sandy beach with always a space for you (no need to get up early to get a sun bed). A beach bar with food and drinks all day nearby. A great variety of watersports. The pool itself was huge with gorgeous trees and greens surrounding it! You get a great feel of space and a great choice of sunbeds in both quiet and more active parts!!!!!!!
There are also three slides...which were great fun!

For the kids there is a mini club with loads of games and constant fun. And a special mini-disco for them in the evening!

All in all we had a fantastic holiday...and I can honestly say..having travelled all around the world...Turkey turned out to be one of the best countries. I was very pleasantly surprised and will definately go back there next summer. Ayscha was a great choice for my first time in Turkey, and although maybe it's not the finest of the five star hotels it is great fun! With Papillon having a number oh hotels...you can rest assured that you will have a good and fun holiday. Perhaps next time we will try Papillon Zeugma (I like going to different places every time)."

Holiday details

  • Travel date: Sat 8th of September 2007

excellent hotel

3
Average
by

"We were moved to the hotel from the caesers temple and found it surpassed its 5 star rating ,the best entertainment team we have ever come across . Nothing was to much trouble for the staff and we will be using this chain again as the service is 1st class"

Holiday details

  • Travel date: Sun 4th of September 2005

Lovely hotel

5
Brilliant
by

"We were moved to the Ayscha from Cesars Temple by Cosmos in August 2005 and we were very pleased at the improvement. The Ayscha is a lovely modern hotel with friendly helpful staff who greet you the minute you walk in the door. Most spoke English and were only too happy to help us with our halting attempts at Turkish.

The rooms in the main hotel were not huge but we stayed in a room with my 11 yr old son and had no real space issues. They were clean the beds were comfortable and above all they were quiet. Apparently the luxury apartments at the front of the hotel are lovely and big but you only got those if there more than 3 of you. My son’s main gripe was the lack of English channels on the TV.

There were lots of lovely pools though the old towel/sun bed scrum around the main pool had got well underway by the time we left and I have to say we Brits were quite as bad as any other nationality. The pools are clean and staff are constantly tidying and clearing up around them. The Animation programme was fabulous lots of fun for adults and little ones although the alleged teen club did not seem to exist. Maybe they didn’t want organising. There is a fair bit for teens to do but it all involved going to the basement and paying more money for things like pool, bowling and playstion2. There was water polo and football each day and belly dancing, tai bo, and various dance exercise classes. Darts and air gun shooting also featured. If you wanted peace and quiet you could go to the pools by the apartments at the front of the hotel which were always empty.

The beach was quite small because the hotel is not very big but there was always plenty of sun beds and space in shade or out in the sun. There were pedalos and canoes included in the all inclusive package and a parasail cost 30 euros, or 55 lira. The sea is a little rough for small children due to an onshore breeze which seemed pretty constant while we were there. This made sunbathing much more pleasant in the high 30s heat but a little dangerous for those who burn.

The food was lovely the main buffet was themed on different nights so you got variety and the al a carte restaurants were easy to book and generally good the Turkish was by far the best and we eat there twice in 9 nights, the Mexican was little under whelming. The snacks available at various times were very good especially the donor kebabs and the Italian restaurant by the beach for lunch, there was carte d’or ice-cream available for most of the day too!!! There were busy times in the main restaurant but even then we could get a table for 6 every night and there were no long waits for food. I was a little disappointed by the lack of fresh fruit, there was water and honey dew melon, oranges and most days there were apples and pears but a lot of the fruit served was clearly preserved, including surprisingly, cherries.

The night time animation programme was a bit hit and miss but we retired to the bar round reception most nights where the service was extremely good although the cocktails were far too strong. They do a good G&T and the Efes beer is to be recommended. They quite often have a lady playing classical music on a baby grand piano which was very nice especially when she was joined by two visiting Russian tenors for an impromptu concert.

All in all a lovely hotel.

I would suggest taking euros to Turkey because even though they aren’t officially in the euro everything in the shops has a euro price tag as well as or even in stead of a lira one. Feel free to email me if you have any specific questions."

Holiday details

  • Travel date: Tue 9th of August 2005

One of the best all-inclusive hotels I h...

5
Brilliant
by

"One of the best all-inclusive hotels I have stayed in. The food is fab from the main buffet to the Asian and Turkish resturants you can book. The entertainment team the best I have encountered at any hotel, from west end style shows to poolside fun, everything was brilliant. The staff allways very helpful and pleasant. I would highly recommend this hotel."

Holiday details

  • Travel date: Thu 8th of May 2008
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Papillon Ayscha Hotel Resort & Spa is also called

  • Papillon Ayscha
  • Welcome Papillon Ayscha
  • Papillon Ayscha Belek

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