11 Traveller reviews from Holiday Watchdog
"As soon as we arrived we felt like royalty. We were driven by private transfer by a lovely, friendly driver who told us all about the area. When we arrived at Gloria serentity we were thrilled by the hotel. The staff were friendly and helpful and nothing was too much trouble. They even put fruit, wine and lovely heart desserts in our room because they knew it was our honeymoon. The food was lovely and there was a different theme each night. There are 3 a la carte restaurants in which you can book 3 times during each week. The pool was really clean and there was never a shortage of sun loungers. We were really pleased with the evening entertainment which took place in the ampitheatre, we saw some amazing shows and really looked forward to them each night. The Spa was pure luxury but can be quite expensive depending on what treatment you wanted. There is a bus which runs outside the complex which takes you into Balek centre and it's definately worth a visit, there are some lovely shops and the people were friendly. We also took an organised day trip to aspendos and it was a really enjoyable and interesting day.
We had the best honeymoon and we are looking at going back for our first anniversary and we can't wait, we loved Gloria 10/10! "
- Travel date: Wed 14th of March 2012
"After my holiday in Gloria Serenity, I really think that this hotel deserves a very positive review. Went there with my whole family (wife, daughter, grandma and grandpa) and all of us are more than satisfied. Hotel is brand new and it is composed of several "sections". We stayed in the main building which has "regular" hotel rooms in the right and left wing, with reception, lobby, restaurants and other common areas in the middle. Wellness center and indoor pool are also adjacent to the main building. Rooms are pleasantly designed, very spacious (great bathroom, separate jacuzzi, showerâ¦), efficient A/C, flat TV, fruit basket and a bottle of red wine on arrivalâ¦ Really huge swimming pool in the front of the building (almost empty all the time, to our great satisfaction)â¦sandy beach just a short walk across the bridge. You will find some great looking pavilions on the right side of the beach. You should book them in advance, but first two rows by the sea are impossible to get (people obviously tend to reserve them for the whole duration of their stay), while the ones in the back do not justify 80 EUR per day rental price. The peer is a huge attraction for the guests of the hotelâ¦it looks nice, and there is a peer bar as well, but it is overwhelmed with people sunbathing or wandering around (it is much nicer in the evening, when it operates as a night bar and there are no people laying around)â¦it is almost impossible to have a drink there during the day, because people reserve all the seats with their towels, not to mention that from my room balcony Iâve seen people waking up and taking their towels to reserve places for themselves at the peer at 6.15 AM (my daughter wakes up really early ï)!!! Nonsense if you ask meâ¦ Since the huge majority of the guests are Russians, apparently they prefer the beach, while the pools, as I have already mentioned, are more or less empty. We could always find a nice place for us, in the shade of pine treesâ¦it was much nicer staying there instead of going to the beach, if you ask me.
Villas section is behind the main building and it really is the highlight of this resort. It look marvelous, having itâs own pool area, restaurant/bar, etc. Some of the villas have direct access to the pools, while some have garden view. There are also several VIP villas with their own pools, looking at the golf courses. Great architecture, overallâ¦compliments to all of themâ¦.building, pool, landscape architects.
Serenity resort is connected with Gloria Golf Resort and you can use all facilities of it, as well. Probably the most interesting thing is the Gloria Golf water park section with slides and all the fun stuff (Serenity doesnât have any of these âfunâ facilities)â¦it is like 100 meters away from the Serenity.
Activities are organized throughout the day, but nobody is pushing you to join. Evening entertainment is taking place in so called âArenaâ amphitheatre. Performers are actually very goodâ¦we had a chance to see Fire of Anatolia dance group (brilliant), some Chinese acrobats, etcâ¦ After the Arena program, entertainment continues in both resort, with beach parties, live music, etc. They are really doing their best to entertain the guest.
The food is great (in the main restaurant), but you can use aâla carte restaurants if you wish, free of charge (there are four of themâ¦Aegean, Asian, French and Lobster/seafood). The only one we tried was Asianâ¦good but nothing specialâ¦I actually find the main restaurant better.
Service: the personnel is very pleasant, but it was obvious that some of them lack trainingâ¦I guess it is hard to find enough of qualified personnel to cover the peak of the season.
Guests: 95% Russians. I often read of people complaining about Russian guests behaving terribly. In my opinion, they were more or less okâ¦.with 700 people in a hotel, you will always find some idiots, no matter the nationalityâ¦
Overall: I would highly recommend the resort to anyone, and would be glad to return next year."
- Travel date: Tue 22nd of July 2008
"We have just stayed at the Gloria Serenity for 1 week and it certainly was not long enough! The best holiday we have ever had! After spending many years travelling around the caribbean staying in 5 star resorts including Sandals we no longer feel; the need to travel so far. The food was an exceptionally high standard, service was faultless, the rooms were very grand with double jaccuzi and wet room. This is what 5 star hotels should be! Such comfortable sunloungers with massive mattresses! I will definatly be returning and i never thought i would go back to somewhere i'd been before but am now worried i will not meet the same standard!
If you are considering staying in this hotel then i urge you to go, you will not be dissapointed, I cannot recomend it enough!"
- Travel date: Tue 1st of July 2008
very good, very relaxing
"We spent 1 week in Gloria Serenity in Feb 2008. Great hotel with big and beautiful rooms and very nice surrounding area.
We especially liked the service (particularly very friendly and efficient waiters!) and the fact that most visitors were golf players, so the whole day we more or less had all the bars, wellness rooms etc solely for us! It is also to mention that the hotel is not thought to be a family place, therefor there are no screaming kids.
The food was also very good, apart from the one in the Asian restaurant. Turkish dishes were especially tasty!"
- Travel date: Sun 17th of February 2008
There are better places
"I thought I had better give something back to this site and give a review.
I have stayed in many of the hotels in Belek and have just come back from Serenity.
The place is definately a step up from the other Gloria resorts and the rooms and hotel are top class but there was one big let down. the staff.
Waiters forgetting to bring orders and drinks, not knowing the difference between coffee and cappachino and even one who spilt red wine on someone and did not even apologise.
It was a real shame as the place is great but the staff really let it down. It can not compete with Calista or Kempinski"
- Travel date: Thu 14th of February 2008
A real treat!
"We ended up at the Gloria Serenity by default. We opted NOT to remain in our chosen hotel and so looked for something else. The Gloria is where we ended up. I am so glad we did!
It is a grand place, classy and beautfully done. The main hotel area houses rooms, dining facilities (3 extra restaurants plus main one), spa and indoor pool, bars, entertainment area with bar, ten pin bowling and some arcade games (mainly for adults) and the main reception. Dotted about are villas, which is where we stayed. We had two rooms upstairs, one main with huge bed, mini bar (free), tv, luxury bathroom with jacuzzi, glass doors separating both loo and showers and the other with two small double beds, tv, mini bar and bathroom with regular bath. Downstairs was a table and chairs with proper coffee making facilites (no milk!!) and alounge area, again with mini bar and tv. Outside the sliding door were two large decked areas, one with an outside jacuzzi and chairs, table and loungers, the other further out into the garden, again with furniture. Lots of trees, bushes and well tended gardens.
My fav part were the outside swimming pools which hugged the shape of the hotel, and near the villas, went in a circle. Very imaginative and captivating. Beautful at night, all lit up. Lots of bridges to cross them from the hotel at various points.
Past the pools is a stream with a wooden bridge that takes you to the beach, with undercover bar area, wooden huts to the right, umbrellas to the left.
We were there out of season - there were lots of golfers, older people and some conferences. However, we did not feel crowded. We have six children and they were welcomed everywhere. In one way it would be better to go when warmer to make more use of the beach and pools, but then it would be more crowded. I prefer the latter so it suited us and we still got a day on the beach, and the sun shone!
Service was excellent. Reception staff were helpful and told us all we needed to know. Theyt were quick to move us when our heating/air conditioning stopped working. Nothing was a hassle for them. Great experince."
- Travel date: Sun 20th of January 2008
"My wife and I went for a week of golf immediately following New Year. This is one of the rare hotels we would consider returning to. I wont repeat the positive reviews to date from others, other than to echo the fact the staff were extremely helpful and friendly and the hotel seems very well designed and operated.
A few tips
- in January if the sun is not shining and the wind is blowing its cold, so bring plenty of layers, but if its sunny there are plenty of sun traps to sit outside in
- do ask for a sea view room on the west wing as this gets the afternoon sun, and for now as the planting is young, avoid a ground floor room unless you are an exhibitionist at heart
- the suites have an outside jacuzzi, but these are empty over winter
- if you like swimming there are enormous pools that go a long way around the building, so you could swim maybe 250m (with a few bends along the way) before having to turn around which would make for a fun workout
- the Faldo course at Cornelia is well worth a visit, otherwise we played the on-site Old and New courses, which offer quite a contrast, you can buy books of tickets (10starts for 280eur which are transferrable) and this might be a cost effective option
- Old course has some difficult par 3s with long carries over water (#2 is 160m carry), the New course is a wider course but heavily undulating, both have pretty fast greens"
- Travel date: Tue 8th of January 2008
"This is one of the best vacation resorts I experienced.
I certainly will go back.
The hotel infrastructure is great, the food is excellent en the service good and friendly. It deserves all its five stars and is much better than the surrounding five stars hotels I have seen.
All in formula includes dinner in the excellent a la carte restaurants, wines at 30 euro per bottle, expensive alcohols etc...
Only champagne ans very expensive wines are extra.
The SPA center is marvelous and they have a 800 seat theater with good shows.
I would not be surprised if this hotel increases its prices dramatically in the next years.
Bellek is just a shopping area with T-shirts shops and not much else. Not worth visiting."
- Travel date: Fri 21st of September 2007
great for peace lovers
"i am writing to pay back dues since i bennefited from the tripadvisor. the gloria serenity is a new all included resort. the rooms are excellent- with jacuzi, classy design, spacious. the sand beach great, so is the pool. it is not so much for children, even though one can go with the choldren to the neighbouring chain gloria hotels for free. it is for peace, quiet and getting spoilt. few restaurants-very good. the only annoying thing- the wooden suites one sees in the photos right on the beach are not included and expensive- maybe 50 euros a day. high quality hotel."
- Travel date: Sat 1st of September 2007
"we stayed at the Gloria serenity for one week in august 2007. What can we say it was absolutely fabulous. We would say this hotel is really just for adults but we had our 12 year old and the Gloria Golf was just a few minutes walk up the beach which had great facilities
for all. The food at the serenity was great,the al-a-carte restaurants were also lovely. The pool and the room were lovely,clean and spacious. Theres only one thing I would say the service at the bars were a touch to slow. This added to the relaxed mood of the hotel. All staff were very friendly. If you are in doubt dont be it was GREAT.We shall be going back."
- Travel date: Sat 11th of August 2007
Brand new resort - lovely
"Fantastic new hotel. They just opened.
It is the sister resort of the Gloria Golf, which is by itself a very good resort.
The room as splendid: huge (min 50m2), with a jacuzzi bath, shower, etc. Full amenities.
All the rooms have flat screen TV, DVD player, minibar.
The staff is very kind and will help you as much as possible.
They moved the best members of the staff of Gloria Golf to this new resort.
The pool is huge and magnifiscent. The amfitheather is great.
Food is fresh and tast marvoulous. Ask what you want and you'll get it!
The a-la-carte restaurant are very good, specially the grill restaurant Route 66.
We stayed in a All Inclusive formula, which covers everything: from drinks to snacks, to cocktails to room-service."
- Travel date: Thu 12th of July 2007