38 Traveller reviews from Holiday Watchdog
beautiful hotel but room awful
"this is a beautiful hotel and honestly couldnt find a fault apart from garden room! stayed here before and had a fab time but booked through first choice. we booked with thomas cook this time and boy did we regret it. the smell from our room when we entered was awful, it was damp and mouldy which is unacceptable for any standards let alone a 5 star. we complained to rep but nothing could be done because hotel was fully booked and no other rooms were available until the following monday. we arrived on the thursday and would not unpack suit cases due to damp and smell, any way we were shown alternative room that they called an upgrade for a charge of Â£220, it had 2 single beds and was no bigger than 12x9 and they wanted to cram another bed in as there was 2 adults and 1 child but no way were we payin that money for this so rightly refused. the rep did nothing to resolve situation so we went to hotel management who were fantastic and sorted us out with a lovely room. in short do not book with thomas cook, they are quick to take money but do nothing to help if there is a problem! we have already booked for next year but going with first choice."
- Travel date: Mon 16th of July 2012
"We stayed at this hotel at the end of June 2012 for our Honeymoon - it was the perfect choice. I really cannot fault it at all.
We had a Junior Swim Up Suite, which was amazing - real luxury - down to the superkingsize bed and the jacuzzi. No need to take shower gel, razors, toothbrush etc - all of this is provided for you (Dove Shower Gel!) Even the minibar in the room is included in the all inclusive deal and is restocked every day,
The pools are lovely and are cleaned everyday, the waterslides are fab to. There was always plenty of sunloungers and parasols.
The food is AMAZING! Try the a la carte restaurants (there are 5!) the Tai Pen especially is lovely, the view alone makes it worth a visit. There is a small charge of â¬10 per person for the a la carte but its well worth it. During the day you can eat at the poolside restaurant (waiter service) - they do pizza, bbq, sandwiches and lots more - all of these restarants mean you never have to go to the buffet restaurant (unless you want to of course). If you do go to the buffet restaurant you wont be dissapointed - theres so much choice!
All the staff are lovely and a small tip goes a long way. To give you an idea a waiter is on approx â¬350 a month for working 8 hour shifts, 6 days a week, so even a â¬5 is a good tip to them. However, tipping is not obligitory and you will get excellent service even if you dont tip.
As it was our honeymoon we recieved a bottle of champagne and fruit in our room, a cake and champagne delivered to our room, breakfast delivered to our room on the first morning and a free meal at the italian a la carte restaurant - who could ask for more then that? All the staff really go out of their way to make sure you are enjoying yourself.
We booked with First Choice and went on the excursion to Hamam Palace Turkish Bath, I would really recommend this and its only short excursion - a few hours, so doesnt take up to much of your holiday. Its a great experience.
The entertainment at the hotel was brilliant - especially Turkish Night and Moulin Rouge. You can tell the entertainment team put a lot of effort into the shows and it pays off.
I could write a lot more about this hotel, and it would all be positive - if you pay it a visit you really wont be disappointed.
A couple of tips
1. Take Euros, not Turkish Lira and try to ensure you have small denominations. You wont need money in this hotel, only for tipping and maybe taking the tractor to Belek (yes, tractor!) so smaller coins/ notes are better.
2. If you are bored sunbathing check out the games room, down the stairs by the shop in reception - all free - air hockey, playstations, pool and billiards. There is also bowing at â¬5 per person
- Travel date: Tue 3rd of July 2012
"WOW AMAZING, i just got back from the lovely tueky cornelia 3rd agaust.
well i loved it, i went with my mum and dad and my 15 yr old brother and i am 13 , there was loads to do there for us the night club at night was the best and all the reps were great fun, the games that they play a classic and the food well what can i say i am realy fat now there are loads of restronts and the main one was amazing hopefully we will be going there yr after yr loved it best holiday ever :) x"
- Travel date: Wed 11th of August 2010
"This is a fantastic hotel that I would recommend to anyone. The service is fabulous and the rooms are lovely. All the hotel is kept clean. The staff are friendly and helpful. All branded drinks, both soft and alcoholic. We hope to return next year as we feel we cannot get any better than this hotel. Brilliant!!!!"
- Travel date: Wed 15th of July 2009
Brilliant Holiday Lovely Hotel
"We have just returned from Cornelia Deluxe after a fabulous 2 week holiday. Stayed in a swim up room and it was fantastic - huge, clean, bright and brilliant pool to swim in. Our room was great and worth the upgrade the Garden Rooms were also large and bright and we'd have been happy in that but couldn't compete with sitting on the balcony with my feet in the water!
Staff were all great and friendly and only too happy to help us learn some Turkish - they respond well to any effort to talk local to them however I was amazed at how easily they chatted in English.
The pool area is lovely and extremely clean, with great slides and never any problems getting a sunbed at all times of the day. Big shady areas and plenty of other beds with umbrellas.
Loads of bars serving good quality drinks - branded if required. Kids club was great and staff lovely - horse riding and banana boat was a huge hit with our daughter.
A la carte we booked easily and loved each one of them. The buffet was plentiful and again we got a seat easily. Room service also fantastic.
Entertainment was varied but some great shows namely Beauty and the Beast and the Rapid Dance group worth a special mention.
The only complaint I have is the prices in the hotel for services not included like 135TL for hair braiding its 40TL in Belek of 300 for a massage 50 in Belek - there was some noise from the next hotel but as we weren't in the main hotel it didn't bother us and can't comment on how late it carried on for.
Go you'll love this place -we did the holiday was brilliant and we will return."
- Travel date: Wed 15th of July 2009
Fab 7 days in Turkey
"Myself, partner and young daughter had a fabulous 7 days and nights at this hotel in June 2006. We initially had a room in one of the bungalows toward the back of the property but as soon as we got there we asked if we could be upgraded to a room in the main hotel so that we could have a sea view, we were immediately accommodated with no hesitation.
The views were fantastic, we could see the sea and the freeform pools and all the action that was going on during the day and night.
The mini fridge was stocked everyday with fresh drinks and the linen and towels were changed everyday. We used the safe to put passports in and money and it was safe. Any other belongings were left in the room and were left untouched by any members of staff. The staff were always polite and curteous and couldn't do enough for you and they never complained.
The food was great even if a bit repetitive, but then that's what you expect with buffet style food - but it was always fresh and hot.
My daughter enjoyed the water slides and she even went parasailing with me even though she was only 4 years old.
The only gripe I had and it had nothing to do with the hotel were the amount of ignorant and arrogant Russians that were staying there.
They had a fantastic gala evening the last night we were there, champagne reception, alfresco dining by the pools with the most fabulous food with waitress service, great shows, one of the best fireworks displays I've ever seen and a disco afterwards.
Entertainment was great, by the way, the animation teams put on some great shows in the evenings and kept all the holiday makers occupied during the day with some great games by the pools.
Turkey is a great place to go - great people, great weather, what more can I say.
From one (plus partner and child) happy customers. Well worth the money."
- Travel date: Wed 14th of January 2009
We have just come back from wonderful ho...
"We have just come back from wonderful holiday - the rooms are a nice size and are cleaned every day, the service from the staff in the bars and restaurants couldn't do enough for you they were excellent, the entertainment was very good we went to all the shows the animation team put on and enjoyed them all. We will certainly be going back again. This is the first time I have ever been on an All Inclusive holiday and I think I have spoilt myself as it will be hard to better this one. Thank you for a wonderful, carefree holiday."
- Travel date: Mon 29th of September 2008
We have just got back from a wonderful h...
"We have just got back from a wonderful holiday staying at Cornelia De luxe Resort it was perfect.
Rooms had lots of space,clean and tidy.
All the staff were friendly always, willing to help,they all worked very hard.
Everywhere was clean and well presented.
A La carte restaurants served fantastic food,we especially enjoyed the chinese.
Pools and beach well maintained,clean and very well looked after.
The resort never seemed busy but the hotel was full.
If your looking for a relaxing holiday with 5 star treatment then this is the hotel for you,we recommend staying here.We had a wonderful time it lives up to its name.
- Travel date: Thu 18th of September 2008
Just got back from a great holiday and o...
"Just got back from a great holiday and one of the best hotels we have visited in 30 years. It was first class, got upgraded to the junior suite with sunken jacuzzi and private pool and seperate restaurant for breakfast. The other 5 star restaurants were brilliant and the food excellent. Staff were very friendly and worked very hard the hotel was spotless at all times. Entertainment was great and was very varied over the two weeks we stayed, covered all age groups and tastes.
Have already recommended to friends and family.
- Travel date: Wed 27th of August 2008
Superb hotel, really 'all inclusive' for...
"Superb hotel, really 'all inclusive' for 24 hours!
Great service, staff couldn't do enough to help. As soon as your plate was empty it was whisked away and you're ready for the next plateful. Drinks were replenished on the same basis, great! Wide choice of food at the buffet restaurant and didn't feel that we needed to visit the a la carte restaurants.
Rooms were a good size and very clean. We had a garden room and it was only a two minute walk back from the main hotel, which made it nice and quiet. The walk was good for walking off a big buffet dinner. There is a gala dinner every other week and should not be missed, especially the baked alaska served by all the chefs!
Lovely pools, not cold with a separte slide pool - great fun. All poolside toilets and facilities were very clean and regularly cleaned. Plenty of sunbeds, no need to rush down to reserve your place. Especially at the beach where there were spare ones all day. We spent all week at the beach as it was cooler and we were protected from the sun by good canopies and a refreshing breeze.
This is by far the best 'all inclusive' hotel we've stayed in and would recommend it to anyone.
- Travel date: Sun 13th of July 2008
Just arrived back from Cornelia, had a l...
"Just arrived back from Cornelia, had a lovely time, lovely weather, lovely but very big hotel, overall a great holiday.
Staff are all very friendly, some had a bit of difficult speaking english but was always fun to help them!
Pools always kept very clean, there was a main pool where the entertainment was based and two other pools one with the slides and another one, which was nice to relax around, although because of children, most of time was spent round entertainment pool.
Animation team, were not the livliest of characters, but did work very hard on shows, which were always very good every evening!
There was the main restuaraunt as well as 4 a la carte which you had to book the night before but could eat there as much as you like. Defiantly book the chinese, was fabulous!!
Would defiantly go back to cornelia no doubt about it, my only complaint would be not enough english but this maybe be because we went early in the year, the day we were leaving a lot more english voices we heard around the pool!
Cant go wrong booking this hotel, everything was how it was described!
- Travel date: Thu 10th of July 2008
Just got back from what I can only descr...
"Just got back from what I can only describe as the best holiday I have ever had.
The standard of the hotel stands up to it's 5 stars.The food is excellent,with plenty of choice for everyone.
My husband and son(John) also had the time of their lives,our upgraded pool side villa was just the best.
The beach area has some very well shaded areas,great for those who don't want to burn.
My son enjoyed the attention from the great guys running the free scuba diving lessons.
The staff of the hotel couldn't of been nicer from the cleaners to the receptionists.
Can't wait to go back !"
- Travel date: Wed 11th of June 2008