Delphin Palace Hotel
16 Traveller reviews from Holiday Watchdog
"Before we left for Antalya we read every review of the Delphin Palace and we hoped that it was amazing as everybody said it was. Lucky for us it was!
Quite simply brilliant! When we arrived our luggage was taking off of us from the porter, we were handed champagne while we were checking in. The first impressions of the lobby were stunning. A huge (i mean huge) chandelier hangs from the domed ceiling, five beautiful lifts (possibly the fastest lifts ever), and a long stretched bar.
If you are going as a couple or a group of adults i recommend you relax at the relax pool in the day, the other bigger pool is great its just where the animation team hang out and can be quite busy with kids, just a lot going on! If you have children then great because they have access to a waterpark and a fun park. If you do lounge about the relax bar you get wonderful 4 poster beds that are waterproof and you can relax on them, these are also scattered about the beautiful gardens with hammocks! The pool guy that brings the drinks round every 15-20 mins is very friendly, try out the vitamin bar. You get pure freshly squeezed juices and smoothies!
The food is non-stop. If nobody can find something they like then there is something wrong with you! Me loving food was in awe of everything. When you think you have seen it all inside you walk out to a middle section where they are grilling and cooking everything from whole fish to steak and meatballs, even whole chickens. If you wanted to you can also book into the a la carte restaurants, i recommend queing from 9:45a.m to guarantee a spot. The mexican was excellent and we also heard good reviews from all the others. If you like red wine then it is very good! not cheap and nasty, very smooth and tasty. Cocktails are everywhere from mohitos to margaritas but be aware ther are very strong! Room service is free and your mini bar is stocked up daily to the brim!
If you are lucky enough they have a gala night every 14 days! you have to experience it! truly amazing and one of the best nights i have had on a holiday. They celebrate it like its new year, excellent shows and a fireworks display.
The general manager flies in on his helicopter and we were lucky enough to meet him where he went round every table to see if we were ok and having a great time. The hotel is based on customer service and basically running a hotel/restaurant/bar how it should be. A delight to see and something they can be very proud of!
The only downside we had was our rep from Thomas Cook. To put it bluntly she was rubbish, probably her first season bless her but it did annoy us a little as we wanted to swim with dolphins but she didnt have a clue on the price, how long etc, just rubbish in general.
Everyone we met wants to go back, including ourselves. I just hope they keep up the standards all the time and keep the prices down!
For anyone going soon then you are in for possibly the best holiday ever and i am very jealous! Have a great time!"
- Travel date: Tue 22nd of May 2007
"Just got back from a fantastic week at the Delphin Palace. We could not fault anything on our stay. The only problem was that we could not eat enough to try everything that we wanted to have on the menu!!! The whole place was kept impecably clean and tidy. The staff are all very friendly and keen to assist. This was a week of luxury where you dont even have to get off the sunbed to get drinks as they bring them round for you. There are so many pools that you can get involved with the pool games or if you prefer, lie by a quieter pool with less noise and splashing,There are plenty of sunbeds and hammocks around the pools and gorgeous gardens. There are lots of beautiful plants and trees around the gardens, many have labels to let you know what they are and where they are from. This will be an ideal holiday for families as there is lots of scope for teenagers to get off on their own but still be on site and plenty for younger children to do with the childrens pool slides and fairground . There is even free popcorn and candy floss in the evenings when the kids club is on in the ampitheatre. You dont need to take towels for the pool or beach as they are provided. We went for a turkish bath and massage which we thorougly enjoyed - we would suggest doing this on the first day as it relaxes you ready for what is a fantantic holiday. There is even a shopping centre about 200 yards away for the shopaholics! We will be returning to the Delphin Palace in the near future and hope to take the family next time as we know they will have a fantastic time."
- Travel date: Tue 22nd of May 2007
"We stayed here for 2 weeks 29th April - 13th May. What can I say, this hotel is fantastic. Where to begin that is the question. We booked a junior suite (through Thomas Cook) these are the rooms at on the end of each floor on the hotel with the large balcony, we spent alot of time on this as there are sun loungers, table and umberalla provided. We over looked the hotel pools and grounds the view was amazing, we stayed in room 6100 (if you are booking a junior suite see if you can ask for this one). There was so much food to choose from all freshly cooked, nothing to wierd except for the sprout salad. If you have a sweet tooth you will love the desserts. There is lots of entertainment day and evening, the bar staff are friendly and the service is above what we expected with waiter service for drinks in the lobby and around the pools. The relax pool is fantastic if you want sun and peace and quiet. There are plenty of loungers around so there was no "towels on the loungers" at dawn. Dress code is no swim wear/sandals for dinner. A la Carte was good, plenty to choose from, you have to book this between 10am and 11am each day (however during the second week they started taking books 1 day in advance) we found by waiting until around 10.40 there was no queue to book and we always got a table (but there was only 2 of us). All of the staff are very friendly and helpful, ok their english is ok, but you could also learn a bit of turkish to make things easier. There is a free shuttle busy to Antalya each day, which you have to book the day before. There are building works near the hotel which do not cause any problems. There are 2 shopping centres in walking distance of the hotel with a variety of shops. Take Euros, as everything is priced this way. Before we went we had loads of questions regarding the above so I hope these have helped some people, if not email me with any questions you may have. Listening to the comments from people on the bus on the way back to the airport, this hotel is by far the best in Lara. We wil definately return here. Just a few other things, Thomas Cook mention about booking a late check out, this is not always possible and the hotel only deal with this on the day of your departure. We were able to keep our room for 45 euros up until 11pm, (this bus picked us up at 3.30 am the following morning)but there were alot of people unable to do this. The flight out with Thomas Cook was no briliant, however the flight back with First Choice was much better."
- Travel date: Mon 21st of May 2007
"Just got back from Delphin Palace de luxe Resort to-day. Couldn't wait to praise this hotel. Like many others , I to, have stayed at 1st class hotels & can honestly say it was Simply The Best!! The atrium has to be seen to be believed as are the glass lifts. Flowers & shrubs are all named & are immaculately looked after. The food ,both choice & quality , second to none
The staff were so helpful & couldn't do enough for you.
As one review from several months ago said " WOW"
What more can I say, can't wait to return
Happy couple from Scotland"
- Travel date: Mon 21st of May 2007
Wonderful Delphin Palace
My friend and I have just returned from this wonderful hotel and I cannot praise it enough. The hotel is out of this world. Upon arrival
our bags were whisked away and we were greeted with champagne cocktails and cold towels in the lobby. I defy anyone not to walk in and go "WOW". After checking in, our bags were bought up to our room.
The rooms are large, and spotlessly clean. Bed linen and towels are changed daily and the mini bar is restocked everyday with beer, fruit juice, soft drinks, water, nuts and chocolate.
Without fail, every member of staff went out of their way to make sure our stay with them was perfect, they couldn't do enough for you and are so friendly.
The hotel grounds are beautifully kept and again spotless. The swimming pools are large and crystal clear. There are plenty of sunlounger and sunshades to go round, so you dont have to get down at the crack of dawn to reserve one!!!!
The food in the hotel is amazing. I defy even the most fussy eater not be be able to find something they like. There are six al a carte restaurants and the buffet restaurant. The buffet restaurant has six live cooking stations with it, beautiful fish, steak, chicken, pork, lamb etc cooked fresh every night. Be prepared to put on weight!!!!! Fantastic salads if your trying to be good.
Desert counter to die for!! Great choice of drinks, red, white, rose wine with dinner or anything else you care to enjoy, just beware of the measures, they are HUGE!!!! Great choice of bars to spend the evening in, large choice of spirits and fantastic cocktails!
Children are well catered, loads of things to keep the amused all day. Live shows put on every night in the amphitheatre, the animation
team are fantastic. Good disco to dance the night away in. Bowling alley, video games, cinema, pool and snooker tables, check out your brochure to much to mention.
Amazing health and beauty spa, lots of pampering treatment. I can recommed the turkish bath which we booked through our travel rep (First Choice)and it was a lot cheaper that the hotel price. Just for reference the brochure says that there are no lifts, this is a misprint, there are in fact five.
My friend and I would go back tomorrow. Anyone who books this hotel is onto a complete winner! ENJOY!!"
- Travel date: Thu 17th of May 2007
The Good,The Bad and The Ugly
We have just got back from 2 weeks at the Delpin Palace. I read all the reviews before going and have read all the recent ones. All I can say is they are all accurate. Its a great hotel.
The good points are, fantastic service, great food, superbly maintained ect. Also there are several shops nearby including a very good chemist with reasonable prices.
The bad points are, lots and lots of small children ( this depends on you point of view obviously). The Thomas Cook experience was poor, cramped plane and very inexperienced rep. Thats about it actually.
The ugly point is . There is a lot of building work going on in the area of Lara Beach. At the moment it doesn't affect the Delphin Palace at all, but next door is a large unused plot which may one day be built on. Maybe worth a thought if you are thinking of going next year.
Tip. If you find it a struggle to make your luggage allowance try this. Leave all your shampoos, conditioners ect that weigh a lot until you are through security at the your UK airport and buy them in departures. Then you can put them in you hand luggage.
That's about it . You should have a really great holiday at this hotel. we are thinking of returning later in the year or spring next year. Not like us at all. Have a fab time. Best wishes to all we met there
Gary and Jackie"
- Travel date: Wed 16th of May 2007
simply the best.
"Stayed at the delphin two weeks ago, and have to say this is the best
ever hotel weve been to. And we have traveled the world,you will be treated like royalty and i realy mean that. Staff cannot do enough for you and everyone is so friendly.Food is out of this world, rooms and grounds are imaculate.We are returning again soon, love you all at the delphin.
Anne and Roger Reed
- Travel date: Mon 14th of May 2007
Superb holiday at teh Delphin
"Just arrived back to the UK from a fabulous week at the Delphin Palace. This hotel is absolutely superb, with very little or any negative points about it.
The staff are very friendly, and are more than happy to do as much as they can for you, the rooms are spotless and very soundproof, and the Delphin dining experience has to be seen to be believed - absolutely amazing!
The outside and bar staff are just as good, with the guys from the animation team needing a special mention as they made our 2 year old especially welcome. If you are going, please say hi to Jimmy and Alenya for us!!
Just a couple of notes - do not take Turkish Lira as we did, take Euros. Everything is marked in Euros and you getter a better deal with them. If you go to the market in Antalya, be warend, while polite, the shopkeepers are determined to sell you stuff, and will use every trick possible. you do have to be quite determined and politely walk away.
The taxi from the hotel to Antalya was 70 lira, but if you talk to shef (ask any taxi driver) he will charge you 50 if you allow him to drive you to a jewellry shop. You are not obliged to buy anything, (although it is very reasonable and good quality) As long as you spend 20 minutes in their, you will recieve the discounted fare. the taxi driver will then wait for you for however long you need and return you to the hotel.
Those with young families, the hotel offers pushchairs which you can have for the week, free of charge. All you need is a deposit which they refund on its return.
All in all it was one of the best holidays my family have enjoyed, and we were sorry to go.
Watching the manager arrive by helicopter every afternoon.
The excellent floorshows in the evening.
The most amazing food I have ever tasted.
The wonderful staff and people at the Delphin.
Please feel free to contact me with specific questions and I will answer them if i can.
Pete, Heidi and Jack"
- Travel date: Mon 14th of May 2007
"My husband and I stayed here at the end of April. I can honestley say it is the 1st time we have been to a hotel and vowed to return. Everything about this hotel is 1st class. The furnishings, staff efficancy, food choice (even for a fussy eater like me) the grounds were superb. We both had a turkish bath and facial on our 1st day to relax us and get in the holiday mood, wow felt like a million dollars and the treatment was very reasonable. The greatest thing was not a burger king or McDonalds in sight!!! We met a number of people of varying ages and they were all as impressed as us. One couple had started their holiday in the concord (due to the fire) yet when they saw the delphin they could not wait to get their bags packed and move in.
My friend is getting married next year in Cyprus and I can not belive the prices for B & B in what I can only say looks like (and from trip advisor) sounds like a really iffy hotel it is way more expensive than the Delphin which only gives me more amunition to tell you what incredible value for money this hotel is."
- Travel date: Sun 6th of May 2007
Delphin Palace excellent hotel
"We have just had a brilliant week at the Delphin Palace, and enjoyed it so much we have re-booked to go back this September for two weeks! which is a first for us as we have never returned to same hotel before. Our family group ranged from age 17 to 75 & the hotel catered admirably for all of us. The food, staff, facilites, & rooms were all excellent & the hotel was spotless throughout.
The only problem we had was trying to book the al la carte resturants, they have a system where you have to que at 10 in the morning to book for the next day & within the first 5 mins everthing was booked! we did get in eventually & possibly because there were only 3 resturants open when we stayed (low season) this would have made the problem worse.
If you would like any more details drop me line.
- Travel date: Wed 25th of April 2007
Not 5 Star Luxury
"We were so looking forward to this holiday and I had read the previous reviews prior to Booking, It was by far the most expensive holiday we had ever taken in Turkey and we have had lots of experience ( we have visited 46 times in 14 Years ) we always go 24 hour all inclusive and look for the deluxe 5 star aspect of a hotel,which this one bragged about on there web site.The first few days seemed good although i was disappointed that the " couples only " section of the main restaurant was not adhered to and there were normally more children in there than adults and the noise was unbearable to such an extent we did not go into any evening meals after our 6th day ( we were there 14days ) we made a roll at breakfast and kept it in the fridge till evening. The lobby area although impressive is a vast empty dome shape building and therefore every sound echo's through the whole hotel , we were on the 8th Floor and could here the noise from there. The supervisors walk around with Walki Talki's and have them on so loud that you cannot even hear yourself speak sometimes and that's in every bar,restaurant ,poolside etc etc there is NO escaping them . All inclusive advertised as local and imported drinks although the stocking levels are disgraceful,on one particular evening we resorted to bringing a bottle of Gordonâs Gin from our room , (which we had luckily bought on the way over duty free ) down to the bar because there was no " Imported Gin " in the hotel, there was also a distinct shortage of glasses for drinks and we found ourselves having to use the same glass for numerous drinks.
Staff ......... on first arrival they seemed quite friendly but alarm bells should have rang when i was told by a barman( Tamere ) that repeat guests are given priority which we were later to found to be true. We went down the bar one evening and there was a space at the bar and one stool free so my husband pulled up another stool and we sat down.The same Barman Tamere said we could not sit there as it was a service area ( and although we stated it was not cordoned off or marked in any way shape or form we moved ) 10 minutes later 4 German ( repeat ) guests came down and sat in the very same place but instead of putting one stool in the gap they put an extra 2. My hubby had a word with the barman and he just shrugged his shoulders so it was true Repeat Guests do take priority . The hotel also advertise the fact that the hotel is 95% full of German guests , they have a graph stating this in all public areas . Room..... we were allocated on the 8th floor and the last few days of our holiday we have thunderstorms and the rain came in through the roof onto the corridors outside our rooms , the hotel put up plastic sheets on sticks ( see pictures )which the water ran down into buckets it is obviously a regular occurrence as the sheets were well used so you would think they would get the roof fixed. Good Points the air con was very good, the cleaner was very good although the mirror in our room was filthy , the pool was really nice although we could not use the adult quiet pool as it was completely shaded until about 1pm and the water was therefore freezing cold "
- Travel date: Sat 24th of October 2015
"great hotel fab food,good caring staff,, plenty to do.. near town free bus service,, well exce
llent hotel real 5 star *****"
- Travel date: Mon 15th of March 2010