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Patio

Reviews summary

4
Good
1027 reviews
Brilliant
673
Good
263
Average
66
Poor
16
Awful
9

10 Traveller reviews from Holiday Watchdog

Fabulous hotel

5
Brilliant
by
Reviewed 30th November 2012

"We stayed here for three days and loved everything about the place. The decor was great, stylish and minimal and more to our taste than other `boutique' hotels in Andalusia. Our room was lovely, clean cool and spacious with a great modern bathroom and very comfortable beds. I didn't notice any noise and I'm usually a light sleeper. The location is perfect for everything you could want to see in Granada. The staff booked our tickets to the Alhambra and were helpful and charming throughout our stay. We left totally chilled out having had the perfect romantic break."

Holiday details

  • Travel date: 22nd May 2006

Parking problems and lack of customer service

2
Poor
by
Reviewed 15th December 2012

"Be Careful! There is no customer service and the help is not up to speed on parking lots in the area. The hotel gave us the name of a parking lot (must use parking garages and walk or taxi to hotel) and did not tell us it was not a 24 hour lot. Our luggage and car were locked in a public lot for two days. When we begged for help there was none. We were supposed to leave Granada but couldnt without our car! It was also a holiday and most hotels were full so we had no where to stay that night. We had to rent a second car, drive to our next location and return for the car. The person on duty the second day knew of a security buzzer on the back side of the garage! We could have gotten our car after all. When we emailed the hotel to tell them of our problems we received NO response. I sent three messages with no reply. It was a cool hotel in a good location but horrible customer service. Keep your fingers crossed you don't need their help during your trip. Bring ear plugs, very noisy from street activity."

Holiday details

  • Travel date: 19th May 2006

A stylish gem

4
Good
by
Reviewed 30th November 2012

"We have just returned from 2 nights at the 'El Ladron de Agua'. We loved the blend of the old and new in this hotel. We had a room at the front of the hotel with a small balcony giving views up to the Alhambra. The bed was very comfortable and we slept very well - no problems with noise. The bathroom was well equipped (including a jacuzzi bath) and the blend of the old (wooden ceilings, floors and window shutters) and the new (bathroom fixtures, flatscreen TV) worked well for us. The breakfast choice reflected that this is a relatively small hotel, but it was fresh, tasty and more than adequate. We particularly liked the freshly squeezed orange juice. The hotel is in a great location, with bars and restaurants close by & with easy access to the Alhambra (bus stop 2 mins walk). Unable to book on-line, we booked our Alhambra tickets through the hotel. I would strongly recommend you pre-book your tickets, to save on queuing time and to allow you to plan your day at the Alhambra, rather than having to work around your otherwise allotted entry times. The staff at the hotel were great - very friendly and helpful. We would highly recommend a stay here."

Holiday details

  • Travel date: 19th May 2006

Not impressed

3
Average
by
Reviewed 15th December 2012

"We stayed in this hotel for one night in April 2006. On entering the hotel the original courtyard has been enclosed and covered with marble, in a very minimalist way, taking the town house charm away. We stayed in the suite in the bell tower. Whatever you do do not stay in this room as we got no sleep at all as a result of street noise. This probably has got something to do with the fact that the suite has windows all round. Half of the other hotel rooms face the street, over looking the Alhambra, so be careful. The room itself was nice, but lacked the warmth of other converted Spanish style town houses that we have stayed in. When asked did we have a good stay we said that we could get little sleep, the manger did not even offer an apology and on other occasions was unhelpful. The breakfast was simple; nothing was cooked to order it was self service cereals hams and pastries. In summary this hotel is in a very good location, however I honestly feel there is better out there for the money, it may however be to your taste. The hotel felt very clinical."

Holiday details

  • Travel date: 11th May 2006

Lovely and stylish

5
Brilliant
by
Reviewed 16th December 2012

"A beautiful hotel with a great mix of the old and the new. We especially liked the modern approach for the lobby and the interior "courtyard". The library is warm and welcoming and offers a computer for internet access. All around peaceful and relaxing. Our room was very nice, with a comfy bed, and everything was spotlessly clean. A good and modern bathroom. Earplugs took care of some street noise. We noticed that the original ceilings in our bedroom were still in place. Very impressive. A lot of TLC was put into removating this building. People at the front desk and at breakfast were nice and helpful - and spoke good English. We had e mailed the hotel in advance of our visit to book reservations for the Alhambra and all went very well. This is a much more convenient way than to try to book tickets online where nothing was available weeks before our visit! We liked the breakfast choices - with excellent coffe and orange juice. The location of the hotel is excellent - at the foot of the Albaicin and close to the Alhambra bus stop. It is also a nice walk coming back from the Alhambra (going downhill). We were not very lucky with restaurants in the Albaicin and up the street but this is just our experience. However I really liked our lunch at the La Mimbre by the entrance of the Alhambra. Delicious salads with a nice rosé wine. I agree with a previous posting warning about driving to the hotel : I would not try this! My husband is an excellent driver who has dealt with many other challenges but this was not fun at all. Directions to the hotel did not work because of road construction and we quickly ended up in the maze of the Albaicin. Thanks to a very nice lady who lead us on foot through a few tough spots, we were able to find our way. However, we had to go through the narrowest street you can imagine (we had to fold our side mirrors to squeeze by). Once at the hotel, there is no spot to unload, and by the time we were receiving instructions to get to a parking, a long line of irate drivers was lining up behind us. Public parking requires another tour through the area and is 20 euros a day. I recommend the bus or train to go to Granada. In summary, I warmly recommend this hotel and I suspect that it will get more expensive as tiem goes by."

Holiday details

  • Travel date: 9th May 2006

A jewel in Granada

5
Brilliant
by
Reviewed 16th December 2012

"This small hotel situated in the heart of Granada at the base of the famous Alhambra offers comfortable and quiet accomadation with personal service. We stayed here for 4 nights in 2 rooms with our children aged 13 and 10 years old. Rooms are spacious and tastefully decorated with large modern bathrooms. This hotel has a modern upmarket feel and look, despite its obviously historic past. Breakfast is served in a cosy basement "cove" and is typically European ( toasts. patries, breads as well as cheese and assortments of cold meats.) We can't say enough about Mr Francisco Aguilar, the manager, who went out of his way to make our stay enjoyable and assisted us with advice on touring Granada. Our family has travelled the world extensively and this is one of those true gems that one discovers once in a while. A caution about parking: The hotel does not have parking for a car and I would suggest getting to the hotel by taxi. Driving in Granada is challanging to say the least and one does not need a car to visit the sites."

Holiday details

  • Travel date: 22nd April 2006

Great boutique hotel

5
Brilliant
by
Reviewed 12th October 2012

"We stayed at the Ladron de Agua for two nights in April, 2006 and found it outstanding. We had one of the "superior doubles". The room was large, well-appointed and very comfortable. It had a view looking up at the Alahambra. Housekeeping was immaculate. The only complaint one can muster is that the lighting was not very good for reading. Despite the location in the middle of the city, street noise did not keep us awake. The hotel's location is outstanding, a short walk to both the Albecine and to the Plaza Nueva where one catches the shuttle bus to the Alhambra. The staff recommended a good restaurant for dinner, just down the street. The common areas are beautifully decorated. Breakfast was quite good, and only 9 Euros each. Finding the hotel by car could be challenging. We arrived by taxi. We would return without hesitation."

Holiday details

  • Travel date: 16th April 2006

Lovely hotel

5
Brilliant
by
Reviewed 1st December 2012

"Really lovely small hotel: excellent position for all that Granada offers, on the main route into the Albaicin (Carrer del Darro), facing the walls of the Alhambra. Very pleasant and helpful staff, extremely accommodating for a tourist town like Granada. Lovely breakfast, including fresh orange juice and great coffee. Style and feel very refreshing and cool, not at all cloying like many "small and charming" type places. Access easiest on foot or by taxi. Had a room looking forwards onto Carrer del Darro and the river and base of the Alhambra hill, wonderful geese for company in the river below. Stayed during Semana Santa, so all the parades that pass down from Albaicin (and go back) can be seen from your room...with brass bands and mournful drummers providing entertainment at 3am. But then isn't that why you would come to Granada during Semana Santa? Access during Semana Santa is difficult once the parades get going after 5pm or so...arrive early. Also, Alhambra entry now controlled with a per day maximum...don't get caught out and book ahead (weeks ahead for Semana Santa) on their website. This hotel is really lovely and especially so for a tourist town like Granada. Excellent: good Spanish hotels really beat most comers for style."

Holiday details

  • Travel date: 15th April 2006

Just like the pictures on the web site

5
Brilliant
by
Reviewed 1st December 2012

"Stayed two nights at this hotel (don't know why its in the bed and breakfast section of the reviews as it is a hotel!). Booked the hotel direct from the website and the pictures there are just like in reality. We booked two standard rooms for our party and they were wonderful. We took breakfast at the hotel and again you could not fault it. Everything was fresh and the room where breakfast is served is a delight. The staff were very helpful and we found it to be the best value of all the hotels we stayed in during our ten day visit to Spain."

Holiday details

  • Travel date: 11th October 2005

Great Choice in Granada

4
Good
by
Reviewed 14th October 2012

"Stayed at this hotel 22 August for 2 nights. It was air conditioned and the decor inside the reception and communal areas has a lovely calming effect on you as you enter from the heat of the day. Rooms are nice, bathrooms new and spacious. We took a room with a view of the Alhambra, but actually in hindsight an interior room (cheaper) would have been just as good. Free internet access is an added bonus. Breakfast great. Staff very friendly, no request too much for them."

Holiday details

  • Travel date: 4th September 2005

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