29 Traveller reviews from Holiday Watchdog
"We got back from here on the 28th aug 2012. Had a fantastic time, very Clean, very safe hotel - the food was awsome such a good variety and all well cooked. staff were fantastic , escpecially pepito, Camilo, bombom and fani the entertainment staff- they helped make this a great holiday.
i cannot praise this place enough, great location - nice pool as well.
anyone who didn't enjoy thier holiday here would probably complian about most things! "
- Travel date: Fri 31st of August 2012
Great holiday !!!
"We are a family of four with two girls aged 9 and 5, we had the best time ever at Vil La Romana we couldn't have asked for anything more. The hotel was very clean, room was cleaned every day to a high standard, towels changed every day if you followed the hotel rules in your room. Staff were very friendly and great with the children. Pool area was excellent we always found a great spot even after 8.oo in the morning, we never had a problem the whole week we stayed. Food was great, children loved it as most nights there were treats like Candy floss machines, themed nights, chocolate fountains and more. The organisation of the staff was excellent and service was outstanding. We will be returning next year for sure. One other thing its only 10-15 min walk to Portaventura which I have to say was excellent fun and well worth a visit especially at night with the fireworks and parades. Salou is a great resort for families and I would reccommed it anytime."
- Travel date: Sun 14th of August 2011
Not a 4 star hotel
"I have travelled and stayed in many hotels and this was definately one of the worse! It is not a 4 star hotel. After travelling from North Wales and being up almost 24 hours we arrived only to be told our room was not ready for another 2 hours. When we finally got our room it was well below the standard we were expecting. The room had not been cleaned properly and had dust all over the dressing table, nail varnish marks on the mirror, crayons on the wall and photos above the beds were aligned unevenly and looked as if they could drop on us at any time! I went down to the reception to explain and was appalled by the service and rudeness of the hotel staff. I explained that we had paid over Â£1500 for the three of us for this holiday and went on to state the problems in the room only to be told in an unsensitive manner that there were nothing they could do as all the other rooms were taken. The following day, I complained again and was finally moved to another room. It was clean but thats about it. I would say that a Travel Lodge is better than this hotel. The food was the same every night and we had to queue for hot food as if we were children in a school cafeteria! The Hotel staff as a whole were unfriendly, there wasn't a smile to be had and the ladies at the reception were very sniggering, chatting and giggling with each other in Spanish as we complained. The entertainment was appalling and was catered only for children. It clearly stated in the hotel welcome pack that towels were not allowed to be placed on sun loungers and left there but everytime we would go down to the pool area there were no sun loungers left as towels were placed from 6am onwards. You could not relax by the pool area as the music was so loud with one end playing one song and another song from the other side of the pool - we practically had to raise our voices to talk to each other! I would never reccomend this hotel, however the resort is beautiful and we would definately consider visiting the area again but staying in a different hotel prehaps nearer Tarragona which is a beautiful spanish city."
- Travel date: Sun 31st of July 2011
"I have just returned from Villa Romana, what an aboslutely fabulous hotel, food excellent, cleanliness of rooms excellent staff are very friendly and helpful. We didn,t have children with us (all grown up) but if we had, I would have been well impressed as the childrens entertainment staff were very good. The walk to the beach and shops was about 10/15 mins depending how fast you walk, nice clean beach and plenty of shops and bars to choose from."
- Travel date: Thu 16th of June 2011
Great Hotel Great Location
"Vil La Romana is a lovely hotel only 5 mins walk from the beach in Salou. We had 2 double rooms between 4 people. One of our rooms was on the corner so much bigger than the other. But both were a good size, big single beds (I would say half way between a single and a double). The hotel over all was of a very good aesthetic standard - it was in very good condition, looked nice, was well maintained, clean not in a shabby state like many hotels. The pool area was lovely, again great size, plenty of beds although you get the usual losers up at the crack of dawn to get their spaces. Much better to go to the lovely beach. Food was good although repetative so by the end of the holiday I was desperate for something other than salad, rice and various pastas. Breakfasts were great - had something of everything. Downsides - if you have a room at the front of the hotel there is another hotel in very close proximity and their entertainment goes on quite late sometimes until 1am. One night it was karaoke and the sound was hideous with a bunch of shreaking banshies wailing away. Also you could tell our room had been smoked in and had an ingrained smell of cigarattes when you walked through the door. Also drinks and snacks at the hotel are hideously overpriced - partly thanks to the weakend value of the Â£ - but you will pay Â£3.50 for a bagette at the pool bar and around Â£5 for a large beer. The beach is also really expensive if you hire a sunbed (Â£6) or a parasol (Â£5). The hotel shop is also VERY overpriced - a box of 10 tampons cost me Â£7!!!!!!!! Over all though and very nice hotel and I would recommend it."
- Travel date: Sat 4th of July 2009
"Went to Salou on 7th of July 2008. Literally stepped off the plane and it started raining little spittles. We were thinking to ourselves oh no whats gonna happen if the weathers like this for the whole 2weeks but our rep matt said the weather is brilliant throughout the day. Rooms were cleaned everyday and maids were nice but only spoke spanish. Food was okay but we ate out last 2 days at mcdonalds. My two kids aged 12 and 7 loved it, there was everything for them to do. Port Aventurea is a great experience 10-15 mins walk away. My advice would be go at night time as its too crowded during the day and because its hot you get really tired. Robin Hood pub is great my husband and the two kids went during the day to watch the football and the food is lovely. Beach is clean. Very crowded though. Theres loads of shops if you walk down to the beach and if you turn right its the more expensive shops and if you turn left its the little shops selling cheap stuff. Matt and Ali were really helpful and played with all the kids, the entertainers were also okay but we didnt stay in the hotel much at night, and by the way buy your passes before going away they are much cheaper. Overall this was a great holiday and i would probably revisit the Villa Romana again. "
- Travel date: Mon 29th of December 2008
Vil.la Romana Hotel Salou, Spain
"I had a really really great time on holiday. i stayed at the Villa Ronamana hotel, the hotel was very acommodating they have all the facititles you need and accessible for wheel chairs and pushchairs. when you first enter the hotel there is a very friendly security gaurd that says hi and greets you in this way each time he sees you even asking you how you are doing and what you have been up to that day. The hotel has an indoor and outdoor pool although the pools are non heated they are a good size and clean. my room had a fridge and bath so i was able to relax in the evening and keep by 9month old babies bottles cool. There is a very large selection of foods in the restaurant and the staff are nice, but i could not help notice on two occassions persistant flies. On day 6 i ended up throwing up. i had food posoning. I had only eaten in the restaurant so there was no doubt where it had come from. i reported it to the recption who where casual about it, although very nice and friendly they did not seen overly concerned, but did report to the manager and take note. The hotel is situated very close to the beach 2 mins walk and loads of shops on the way and along the beach front. I felt safe assured that no one was going to bother you or try and sell you anything. i would defo go back we had a wonderful time. just to add the area is clean, slops on every street making it accessible for wheel chairs and buggies and plently of crossings making it safe to cross."
- Travel date: Fri 24th of October 2008
two adults one teenager (14 )stayed for...
" two adults one teenager (14 )stayed for 1week food brilliant and friendly reception from all staff.
room clean close to port aventura 10-15 min walk aprox
would recomend it
we wish it was a longer stay"
- Travel date: Wed 3rd of September 2008
Just returned from 1 week stay at Villa...
"Just returned from 1 week stay at Villa Romana. Having stayed there when it first opened in 2002 I was expecting a similar standard if not better. However was very disappointed with the standard and choice of food and also the service from the hotel staff. Breakfast was OK with a good choice, however, lunch and dinner were both very repetitive with a severe lack of vegetarian food and chips with everything! There seemed to be a lack of staff as well, as at times there was one chef trying to make pizza, cook fish and meat and carve! Long waits for pizza and replenishments of any of the foods, plates were not cleared, we ended up with our plates all piled on top of each other at the table! Very few waiters in the evening as well - sometime only 2 or 3 waiters going round you had to stand up to attract their attention. Room cleanliness was poor and very basic, don't expect too much. Our patio doors and mirror was cleaned once the whole time and drinks glasses were left in the rooms. Sometimes they didn't leave clean towels and we had to ask for them. The bedding was very damp, the first night we got there we had to ask for the sofa bed to made up and they made it up with wet sheets! Everything seemed to be on budget here including the staff! When we complained to the Manager, Sebastian, he was very rude and wouldn't accept any criticism. Entertainment was hit and miss. On a plus side the weather was fantastic! Wouldn't return again or recommend - stayed at lots of 4* hotels before in Spain and the Canaries, mostly Riu or Iberostar - Villa Romana not a patch on these. "
- Travel date: Tue 5th of August 2008
just got back from a wonderful week stay...
"just got back from a wonderful week stay at the hotel vil.la romana. this hotel is perfect for couples and familes alike as there is entertainment provided day and night that caters for both. lets get down to basics with the analysis;
FOOD= excellent variety (even for the pickiest of eaters) all freshly served a prepared before your eyes.
SERVICE=again excellent, maids clean room every day and towel change.
ENTERTAINMENT=good, the entertainment was good but as it is a hotel that caters for a wide range of nationalities, waiting for the description of what is happening in your own language can be a bit boring. But dont let this put u off as POrt Aventura is only a 10 max (with children) 5 max (adults) walk away. (IF U ARE PLANNING TO VISIT THE THEME PARK AND HAVE SEVERAL DAY PASSES THEN I STRONGLY RECOMMEND THAT U VISIT IT AT NIGHT AS IT IS A LOT COOLER AND QUIETER (BEWARE OF THE MOZZIES).
LOCATION=excellent, only a few minutes walk into the busy centre of salou where ther are plenty of english bars, and only a 10 min max walk to the beach which is fabulous (WALK DOWN TO THE FOUNTAIN IN THE MIDDLE OF THE FLOOR THE KIDS WILL LOVE IT)
overall the hotel and location is great the only thing that lets the hotel down is that to get a place by the busy pool u will have to be up at least by 7am to get them towels on the sunbeds (GERMANS FOR YA) however one must laugh as when u arrive it clearly states in the welcome pack that the reservation of sunbeds via the use of towels is stricly forbidden (MAYBE SOMEONE SHOULD TELL THEM)."
- Travel date: Mon 4th of August 2008
had a great time with my 6 year old gran...
"had a great time with my 6 year old grandaugher.hotel was very clean and well looked after the pool was very clean but cold but then that could be because of the time of year but didnt stop my grandaughter from swimming every day. kids club and mini disco was a great hit aswell as the evening entertainment.the hotel is close to both the beach, shops bars and portaventura . it also has an indoor pool and gym. the rooms were very nice and bathrooms were just what you needed although they have hairdryers in the bathroom they are very slow and you have to keep the button pressed in for it to work i took my own and was glad i did but that was the only thing i found that i could fault in the whole hotel on and thats nothing big.will be going back again"
- Travel date: Thu 29th of May 2008
Amazing views and i would definately go...
"Amazing views and i would definately go back.I used to hate golf but after our stay the whole family loves it! The hotel entertain was some how lacking in something though. That is my one and only critisism. The rest is truly amazing!"
- Travel date: Fri 23rd of May 2008