124 Traveller reviews from Holiday Watchdog
"Been here three times and it has gradually got worse. Bar staff are ignorant, food was cold most of the time, rooms are tired. We purchased inflatables from the hotel shop only to be told they were not allowed in the pool ??? Only plus were the kids entertainers. We went all inclusive and ate out four times. Definitely the last time we will ever go to the Calypso."
- Travel date: Thu 22nd of May 2014
Nice hotel but room for improvement in terms of staff and their attitudes!
"Stayed in this hotel for 4 nights in .September 2012 - On arrival Reception staff miserable and not a smile to be seen - not a very good start to the holiday. Bar service is separated by an all inclusive long queue while those paying are served quicker and at a different part of the bar. Bar staff here too were also miserable and at times clearly talking about the other guest. I found this extremely rude and unprofessional. Rooms are clean and pleasant but the air conditioning is very very poor. Beds are not too bad and rooms are cleaned daily. Plenty of sun loungers to go round however once the area by the pool is taken and is reminiscent of sardines packed in a tin, there is nowhere to put the beds. we traveled as a group without kids - hence going in late September, However the place is overrun by kids who are school age and who also seem to still be in the bars and clubs after 1am!
Good variety of food and the staff in the dining areas are superb - extremely courteous and friendly and could teach the bar staff some hospitality skills. Tried to book the courtesy room on the last day and the receptionist was useless - I asked her to let me know when the key was back and even sat in reception waiting for it - eventually I had to go back and ask for it - it's only available for 5 hours and everyone seems to want to use it at the same time and there is not always a courtesy room available. We then had to ask for towels and the maid who bought them up did all she could not to throw them at us. Some of the staff have a prejudicial attitude to the English guest and for that reason I won't be returning to this hotel. "
- Travel date: Thu 27th of September 2012
Review of Hotel Calypso, Salou
"eI have never done an all inclusive package holiday before, but this year I went to Hotel Calypso 6th-13th August with my partner and two boys aged 4.5 and 9 years. We stayed in Calypso 2.
The room was a tight squeeze for the 4 of us, the room wasnt overly clean ( dusty and bath/sink plugs broken) but the it was only to sleep in, get ready for the evening.
The general service of staff in all departments was fab, and loved that that from 8am to 11pm all food, soft drinks, local drinks and icecreams were unlimited.. Our holiday was worth every penny.
Each year changes on the entertainment staff,and we were very lucky this year - the entertainment was just that very entertaining and great for the kids. We loved it and are booking to go back to same resort next year for 10 days!
- Travel date: Fri 17th of August 2012
"this was our second year at calypso as we enjoyed it so much last year, again we had a great time, great choice of food good entertainment, pools and rooms cleaned every day, clean towels every day, friendly staff. all inclusive well worth the money non stop food and drink all day great for the kids. we stayed in both calypso 1 & 2 no problem with either site, the only problem being all the mess left by idiot guests not using bins dont know how the cleaners but up with it, and sad to say it was mainly the british. dont understand why people put this hotel down after all it is a 3 star hotel not a 5 star. carnt wait for next year well be back to calypso. also salou resort is fantastic, shopping, sea front, superb."
- Travel date: Sun 12th of August 2012
Friendly, well managed hotel and a fantastic price!
"Myself and my boyfriend stayed at Hotel Calypso for 9 nights and 10 days on the 27th August 2012. We both really enjoyed our stay and I would recommend it. There are two blocks that are apart of Hotel Calypso, Calypso 1 and Calypso 2. Calypso 1 has 6 floors with the restaurant, cafe, toilets and pool entrance on the bottom floor, reception on the ground floor and the rooms on the rest. Calypso 2 is on the other side of the swimming pools (about a minute walk)and on the ground floor has an arcade and vending machines. The hotel also has bar Mediterranean on site and the Al Fresco restaurant.
Location â The hotel is about a 15-20min walk from the beach (even though we were told 10mins) but itâs a pleasant walk through all shops. The beaches were really busy as it is peak season. The local supermarket is just around the corner. We flew from Reus airport and it only took about 20mins by transfer to get there. If you want to get a taxi, it would cost around 30Euros. The location of the hotel is very central and we found that places always look further away on maps and roads look a lot longer!
Food â The restaurant for the hotel is on the lower level and is a huge dining room. It is buffet style with a counter for starters and mains, a counter for desert and a counter for breads. The type of food is the same as any other type of all inclusive hotel but was delicious. For breakfast they had pastries, full breakfasts, breads (and a toaster), cereals (coco pops, sugar puffs, cornflakes and branflakes), fruit and tea, coffee and juice facilities. For lunch they serve soup, salads, fish, meat (pork, beef, lamb, chicken), chips, pastas, sauces, vegetables and a vegetarian dish. They also have a bread counter, desert counter (fruit, ice cream, cakes and jellies). They also have a kids buffet which has chicken nuggets, chips, a few veggies and other kiddie stuff. Dinner is the same format but with different dishes. They also have themed nights i.e. Chinese theme where all the staff dress in theme and there are Chinese dishes. The waiters work really hard and there is always fresh hot food, and clean tables.
Entertainment â Every daytime there is little games that the kids can take part in and they all seem to love it. Then of an evening they have magicians, shows, musicals and discos. They do random congas and dance routines that they children enjoy.
Facilities â The hotel restaurant isnât the only restaurant onsite, there is the Al Fresco Restaurant which you have to pay for but if you go all inclusive you get a coupon for a free meal (drinks not included). You also have the Mediterranean Bar which is quiet. The cafe and pool bar serve snacks and all drinks (local drinks are free when you go all inclusive). There are two swimming pools (quite large) and a little park for the little ones. There are several pool tables on site, and ping pong is available. When at the pools you sometimes get a smell of rotten bins that usually last for about 5seconds and comes across from apartments at the back.
Excursions â There are loads of trips that are available we went on a trip to Barcelona and the Aquarium and it was fantastic. You can go through Planner which is a bus company and youâll find information from their shops on the way to the beach. Portaventura was amazing, was quite expensive but was a really lovely day out. BEWARE: you may have to que for a very long time to get into the park and onto the rides so book your tickets in advance. It takes about 15mins from the hotel to the park on a little car train from across the road (costs 3Euros per person). Barcelona took us about 1.5 hours to get to and was amazing. The aquarium was good and that took about an hour. Aquapolis is okay, good for little and big but not good if you are in between as a lot of children were either too big or too small to get on some of the slides. The zoo is in Barcelona also and was really good. If you go through the company planner you will pay around 40Euro per adult to travel to Barcelona.
Rooms â We were in Calypso 1 on the second floor and our room was basic but clean. There was a toilet and bathroom (shower and bath), there was a vanity table, built in wardrobes, two single beds and a balcony overlooking the camp site across the road. The rooms are slightly dated but theyre comfortable and clean and that was more important. The maids cleaned our rooms everyday and changed the sheets once every two days. The hotel is fairly loud up until about 22:30 and then itâs quite until then. The walls are quite thin though so sometimes you can hear people walking to their rooms.
We both really enjoyed our stay and wouldnât mind going back to this hotel. I would recommend going all inclusive.
I think people expect too much of a three star budget hotel. I never saw 1 cockroach my whole stay in the hotel!"
- Travel date: Tue 7th of August 2012
shabby,dated,more like hostel than hotel dont go near the place!
"cant go into details as planning legal action against Thomsons but this Hotel is a tired,dated awful place and I am curious to know how the cockroaches managed to get to the 4th floor. It is one of the worst Hotels I have been in Booked for 2 weeks for family holiday managed to escape after 2 nights.Had to phone THOMSONS in UK several times at huge cost but they were not interested,so I had to pay over a thousand pounds to get my family away from this dreadful Hotel."
- Travel date: Mon 9th of July 2012
"i've just come back from a week away and fort it was the worst entertainment i've seen there. i have been to calypso a few times before and loved it there. they don't do anything with the guests in the day time.
Food was not all that good for all inclusive and the drinks stop at 11.30 and was'nt told that when we booked up, thought it should stop when the last bar closes at 1.30am, in that way you will have more people in the apple bar.
The locations is great: close to beach,bars,shops,restants and clubs."
- Travel date: Sat 23rd of June 2012
clean but dissapointing
"rude receptionist poor service at check in and made wait up to 20 mins
for key while spanish walked to front of queue.
room small but clean.
no bars open/terrible entertainment,resort closing down hardly any thing open.
food bland repetative luke warm (microwave available) should be hot in first place!!!
should have kettle and hairdryer in room
linen clean towels clean
alcohol strength poor taste difference in pub round corner, shame when you want to eat and drink outside hotel when paid for all inc"
- Travel date: Mon 31st of October 2011
"We travelled with thomas cook on 23/09/2011 we were a party of 4 adults and all of us enjoyed it so much that we have decieded to go back next year. the hotel was clean,staff very friendly and maybe because of the month we arrived it wasn't noisy.The walking distance to shops and beach was good to. the food was good with a large selection to choose from."
- Travel date: Sat 1st of October 2011
"we stayed in calypso 2, room was a bit small for a family of 4 but was ok.was very clean in room and corridors, cleaners in every day.we were all inclusive food and drink was great,kids loved helping themselves to ice cream and drinks, served all day. staff very friendly and helpful.what entertainment we seen was good. pool and surrounding areas very good. will be back again soon."
- Travel date: Tue 9th of August 2011
Never go back to this hotel again
"just got back from 2 weeks at hotel calypso,on arriving we had to wait over an hour for our room.the food was under cooked + not much choice,birds help them self to food from the open terrace snack bar,the entertainment was rubbish in the evenings mainly in spanish.havent seen so many people playing cards because the entertainment dont start till 10.15 in the night finish then at 11.30,hardly any entertainment around the pools during the days,twice i know of in 2 weeks,i have 3 teenagers wish were very board,we were all ready to come home after a few days,we all loved salou just wouldnt recommend this hotel"
- Travel date: Sat 23rd of July 2011
We liked it
"We have just come back from Hotel Calypso and we enjoyed it very much. I would have been happier however if we were in building 1 as they had better balconies and got sun on them during the day (building 2 gets no sun!)
The maids came every day and were polite, bar staff were polite except the ones that couldn't speak English but it wasn't that they were rude they simply didn't speak English. Restaurant staff were polite and always very welcoming.
We went all inclusive and the food was ok, a bit repeatative but it wasn;t bad (we are also very fussy eaters but other people were piling up their plates)
My 9 year old loved it and the live shows in the night.
There is always the option to go to another restaurant off the resort and plenty of places to visit if you want a break from the hotel.
Infact we liked it so much we are going back next year - in building 1 this time though.
Oh yes and one of the barmen was a little Spanish hottie (very easy on the eye:-))
Overall a great time xx"
- Travel date: Wed 20th of July 2011