49 Traveller reviews from Holiday Watchdog
The best we have stayed in.
"We have just come back from The Europa park and we could not fault it. Its in a good spot and the staff are really friendly. Our lamp was making a crackling sound so we went to the desk and within minutes the staff was there to fix it. The hotel is spotless and the food was really tasty. Plenty of variety. Fantastic holiday thanks to Europa park."
- Travel date: Mon 15th of October 2012
Modern, Clean Hotel but disappointing evening meal
"My Girlfriend and I visited Europa Park in July 2010, the time of year when you think it would be hot... when in actual fact it rained for two days out of seven.
It didn't look good when we were the only couple to get off the bus when the thomson coach arrived at our hotel. However the hotel was amazingly clean and cool and the reception made you feel very welcome. We had no faults about the room as it was very modern and spacious ( enough for two people), and cleaned every day by the maids. We went half board which entitled us to breakfast and the evening meal, which wasn't a problem because we filled up at breakfast with the wide variety of a continental foods available as well as cereal, pancakes, toasties,etc. However, the vast amount of holidaymakers at our hotel were in fact spanish, therefore the evening meal was catered to their needs including a variety of fish, rabbit, paella etc. This was not to our taste which meant we lived on chips and beef/chicken all week. As there were a lot of spanish people, this meant that the entertainment at night was all in spanish which meant we couldnt understand any of what was being said which was slightly disappointing, but the bar staff did speak to us in english which was very grateful. The beach is about a 10 minute walk from the hotel and is beautiful, and its a must to walk to the end of the bay which has a gorgeous view and plenty of english bars.
Overall, the holiday was really enjoyable, except the evening meal which we found rather disappointing. But would definitely recommend going as the pool is also very good, but would advise to go self catering, or just bed and breakfast.
- Travel date: Mon 16th of August 2010
what a fantastic hotel!!!
"Just returned from two weeks at the Europa Park and we had a fab time - Hotel brill, staff really friendly and rooms very comfortable (excellent hairdryer - don't take your own!)Food great too.
Position of hotel is about 5 minutes at the most from the beach and just a couple of minutes from the bars and restaurants of which there are way too many to mention.
One I will mention though is the Titanic - spent a week looking for this bar due to reading some good reviews before we went but when we did find it what a let down - wish we hadn't bothered.Staff dead miserable and food rubbish - get better in a back street cafe! Mind you when we went in there were only two other families in there so perhaps people have got the idea and are staying away! Plenty of other bars to keep you entertained.
Prom by the beach is great too - loads of fountains that light up at night - great for a stroll after dinner. Shops in salou great - don't get hassled by the owners they leave you free to have a browse.
Overall great hotel and great holiday."
- Travel date: Tue 6th of July 2010
"This is the second time I've been to Salou, the first being 10 years ago with my wife. The resort is very busy with lots of shops, bars and restaurants. In truth it's like a typical english resort with the guaranteed sunny weather, I like this but this is not everyone's cup of tea.
I was a bit dubious about the hotel after reading some of the reviews, but when arriving and staying there for myself I really can't see what some people were talking about! This hotel was one of the best I have stayed in and I've used some hotels. The staff, the facilities, the restaurant...all outstanding.
The food was fabulous with an array of different dishes every morning and night, again not everyone's cup of tea by some of the comments I did hear in the restaurant but after all you are in Spain, if you want burger and chips stay in England, broaden your horizons.
The staff were exceptional, again comments that they could not understand english very well...learn some Spanish, you are in their country!
Entertainment was good, something for all ages and cultures, again people not only the English come on holiday to Spain.
The room was spacious (we had 3 beds and a cot and could still move around freely) and cannot fault the cleanliness of the entire hotel.
I cannot say enough about how good this hotel was and would definitely go back there and use it again and would recommend it for all ages.
Only 1 thing, get a runner when you go there, 9am there was a daily stampede for the sunbeds, this was hilarious to watch and participated a number of times...in truth there is plenty of space and plenty of sunbeds and they are beautifully laid out by the hotel staff every morning before being trashed by the sun gods."
- Travel date: Tue 23rd of June 2009
"just came back from this hotel had a great time. we would highly recommend this hotel to any one the only down side is that there is not a lot of things to do for young people but it was ok as we went out a lot.
the food was really good it was the only place we ate at night.
the entertainment team were really good with all ages and bar staff and reception staff were very helpful and friendy "
- Travel date: Wed 17th of June 2009
"We were a group of 4 friends aged 20 and we stayed at the Europa Park Hotel and we could not fault it! The staff were really friendly and helpful and the hotel was so clean. Our rooms were right next door to eachother which was great as we went as a group and the Europa park is in a great location.
The food was brilliant, couldn't fault it, so much choice and one of our party even has a wheat allergy and she found something to eat every day without any problems. There was always something different each night and the restaurant was very nice.
The location was great, only a 5 minute walk to the shops, restaurants and bars so all within easy reach, 007 is a must. The entertainment in the hotel is not great but with the town within such easy reach this isn't a problem.
Port aventura is about a 20 minute walk away and we had a 7 day pass to the theme park whihc we made the most of by visiting most days so you must visit this!
Overall a brilliant holiday and would return again without hesitation, excellent!"
- Travel date: Thu 12th of March 2009
I was here the 29th of august for two we...
"I was here the 29th of august for two weeks and I would reccomend that any one that stays at this hotel gets a safe as i had money and ciggerets stolen. the recepsionists were friendly but havent got a very good understanding of english. food isn't great and the maids dont clean the rooms very well i would give this hotel a 2 star not a 3 "
- Travel date: Thu 18th of September 2008
We Arrived on The August 8th We Landed H...
"We Arrived on The August 8th We Landed Half an Hour Early Then scheduled and got to the hotel they said our rooms would'nt be ready for another hour, When we finally got in our room it was clean and well presented. Room Was Cleaned Everyday, unfortunately the maids could'nt keep their hands to theirselves and a bottle of brand new perfume and a box of ciggerettes were taken from our rooms and our complaints was'nt the only ones made about things going missing in the rooms, the hotel said it was'nt their problem and they could'nt do anythink about it. Food was okay Wouldnt say it was great chips nearly everynight, got a bit boring. No inflatables were allowed in the pool :(, staff were really friendly and warming and very hard working but overall it was a good holiday for me and my family and best friend."
- Travel date: Sat 23rd of August 2008
We arrived back from the Europa Park on...
"We arrived back from the Europa Park on 9 August 2008 after spending one week there.
Myself and husband and children of three aged 11, 9 and 5 throughly enjoyed our stay. As we are a family of five we had to get two rooms, these were next to each other but not interconnecting, it wasnt a problem it just meant we were not all together.
The rooms was very clean and comfortable, the maids came everyday to clean, and there was no sign of any bugs!!!!!!
The food was fantastic everything you can think of there was, plenty of variety, even my children got stuck in and the 11 year old is really fussy, he couldnt wait for tea.
We ate like kings every night and not one of us had tummy upset.
The pool was immaculate, there was a lifeguard present all the time which was really good for safety. There was no inflatables allowed in the main pool which made it more spacious for us wrinkleys. You werent allowed out until 9.00 am to put your towels out, and if a towel had been out for longer than 1hr the lifeguard would kindly leave a note asking to not reserve towels, he would come back to check to see if the note had been removed and if not he would remove the towel and put it next to him. It was a very good idea as it stopped people putting their towels on first thing on morning and leaving them there till afternoon.
We only stayed at the hotel on the night 1 night as we liked to have a walk on out on night, the Europa is in a fantastic location, two minutes from beach and bars. We often went to Titanic which was brill, home from home.
The staff were really hard working and could not do enough to ensure your stay was totally enjoyable. I would definately go back there again."
- Travel date: Wed 20th of August 2008
Just returned from 2 weeks at Europa Par...
"Just returned from 2 weeks at Europa Park - good hotel - clean and friendly staff. Choice of food was great for a 3 star - always plenty of choice, although during peak times the dining room can be crowded. The entertainment left much to be desired as most of it was Spanish but the location of the hotel was a short 15 min stroll to other bars in Salou.
The pool area was not big enough for the size of the hotel and not enough sun beds. There was the usual rush for sun beds - however the pool area did not open till 9am and during our stay we witnessed the lifeguard removing towels from the beds after 30 min when no one was actually sitting on them. Well done - as it clearly states NOT TO RESERVE BEDS! Also well located for the short 10 min walk to the beach - overall we were impressed by this 3 star hotel and would certainly return for future holidays. "
- Travel date: Tue 12th of August 2008
Just back home from an excellent holiday...
"Just back home from an excellent holiday in the Europa Park Hotel. This is the best hotel we have stayed in abroad. It is immaculate! Should be a 4 star.
The the food is very good with a great selection and plenty of it! The rooms are a good size, air conditioned, cleaned, beds made and towels changed every day. The restaurant, bar area and reception is beautifully decorated and very very clean. The reception staff, bar staff waiters and cleaners are very friendly and helpful. The only improvement I would make is the evening entertainment - nothing very exciting except maybe the flamenco dancers. If this was improved on I would definitely rate this hotel 10 out of 10. "
- Travel date: Tue 5th of August 2008
Hotel was very clean and well presented,...
"Hotel was very clean and well presented, It looked as if it had just had a refurb. The rooms were cleaned every day to a very good standard. All the staff were very helpfull and friendly. Rooms were of a good standard we had a cot in the room and there was still room to move about. The pool area and dining areas were very good and again very clean. The entertainment was for us not very good it was the same most nights although two nights there was a good act on, The only problem for us was that we had a 2 year old infant with us and the noise from the entertainment was horendous when in the room even with the patio doors closed however this could be fixed by asking for a room that does not look over the pool I think that the music could be turned down and still be enough so everybody could hear it perfectly well although it was turned off at 12 everynight. The food was an all you can eat buffet style it was good and fresh but a bit samey after a couple of days on the last day we ate out because we could not face the same food. The staff in the restaurant were brilliant and very attentive to our 2 year old.
The hotel is very central and only 5 minutes to the beach which is absolutely beautifull, Salou is very busy and for me there wern't a massive amount to do for kids. Busses are very cheap unlike everything else in Spain, They are very good and often but dont have room for luggage or pushchairs you have to have them on the chair next to you, The land train is also very good if you want to kill an hour going around Salou. Would recommend Aquapolis (waterpark) although again quite expensive especially food and drink although you can take your own excellent for kids and adults."
- Travel date: Sun 3rd of August 2008