40 Traveller reviews from Holiday Watchdog
H10 what's happened
"We are currently at the h10 Salou not up to normal h10 standards food bland no ice cream for the kids hotel looks dated evening entertainment us abysml
The entertainment takes place in the reception along with billiard table and grab crane not enough chairs for the guests
The pool area is small and again not emough chairs and the lifeguard today was lucky nothing happens as he struggled to stay awake and stay off his phone when someone took him a towel he disappeared for about 15 minutes each time leaving the pool area devoid of a guard
Not a place that's friendly for kids the average guest in 50 to 60
Won't be coming back again
Although in fairness the staff is it's saving grace but tge chef needs to wake up and put something different on the menu "
- Travel date: Sun 21st of May 2017
Nice holidays at princess
"This is a great hotel in H10 Salou Princess , near to the heavy, shopping area and Porta Aventura. Really clean, with a helpful staff and good choice of food, you have entertainment and relax."
- Travel date: Sun 21st of February 2016
"I would recommend this hotel in Salou.
Great holidays with all that u can need. Great staff, meals and overall rating high.
We want to return soon."
- Travel date: Sat 12th of September 2015
hotel not bad
"Have been back from this hotel two weeks would i stay again only if they change the chef.great location rooms are small but clean staff were good. it is just the food it was awful if u like veal go to this hotel plus there were chips on the menu morning,noon and nigh.one night i had Chip sandwich for my evening meal but lived on salads while we was there."
- Travel date: Sat 11th of July 2015
2week stay at H10 Salou Princess
"Best H10 hotel we have stayed in great location clean comfortable and very friendly and helpful staff great food always plenty to choose from the only complaint I can make is there is not a lot of room between the tables and chairs in dinning room especially when you have hot drinks in the morning other than that we had a great 2 weeks at H10 Salou Princess. "
- Travel date: Fri 5th of June 2015
good hotel in good location
"Stayed for 1 week h/board with my wife arrived 11am and got room straight away after paying for visitor tax and safe. rooms are standard set up. Breakfast and dinners are buffet style with a good enough choice though not brilliant and only 2 toasters so queues for toast also only 1 knife and fork at dinner pool area is good plenty of sunbeds umbrellas are in fixed locations so no moving them.entertainment we did not watch more for the older people so went out plenty of bars round about but not noisy, all in would go back next time in Salou. "
- Travel date: Wed 18th of June 2014
"Great hotel in terms of location, friendly staff and price..
Near to the beach and shops, with a nice rooms, clean, bar & pub in the hotel and big pool area. We will come back next year."
- Travel date: Mon 27th of May 2013
"just had a weeks holiday in hotel princess the hotel was lovely great food and pool was fab location was exelent
and so was the weather would realy recommend this hotel "
- Travel date: Wed 18th of May 2011
In depth review
"I stayed at this hotel for a week from the 9th July - 16th July.
There were more bad points than good points to this hotel. When we arrived, the reception staff weren't welcoming at all. It was like we were expected to know where to go and what to do. The hotel room was nice. It is what you would normally expect for a twin room. Very clean, good size with a nice view of the pool.
We went down to dinner, to be told to stand at the side of the room as we didn't have the carboard sleeve for the room card which we needed as it said our room number. Surely the reception staff should have told us this as we checked in at dinner time? After we tried to explain that we were new and that we didn't know what to do, we were sent to a table. I wouldn't rate the rood in the restaurant at all. The majority of the food was fish, or didn't even have a label on it, so if your picky with the meats that you eat, you would struggle. The chips were cold all of the time and if you didn't get to dinner within the first hour, there would hardly be any hot food. Also, the waitress' are very loud with the clearing away of cutlery. I found that the woman on the doors was very rude. I know that the staff shouldn't have to speak fluent english, but I thought that it was rude of how they reacted when I told some of them that I didn't speak Spanish.
One of the mornings at breakfast, I seen some milkshake packets or something similar by the door that I seen people picking up and taking out of the restaurant. When I did the same, I got shouted at by the woman on the door, she got hold of my arm, spoke to me in Spanish to me and snatched the packets from me.
The best part of the hotel was the pool. Even though you have to go to the pool before 11am to get a sunbed, There was always somewhere to sit. the pool was a nice size and very child friendly, with a bar next to it. There were pool activities including dancing, aerobics etc. There were plently of places to sit in the sun as well as there being enough shade.
The hotel is in a really good location. The beach is a 5 minute walk from the hotel, and there are plenty of bars and restaurants close by. The food in these were very expensive though.
The rooms were cleaned everyday if you wanted them to be, and fresh towels every day if you want them. One of the maids in particular was very rude and refused to clean our room when another maid asked her to.
I found that the staff that worked on the reception at night were alot more friendly than the staff in the day. When we checked out from the hotel, I asked if I could check out. The man took the card from me and walked off. I then just assumed that I had succesfully signed out as there was no communication involved.
Overall, I think that the hotel would have been alot better if the staff were more friendly. I think you would appriciate this hotel if you are a family with young children, or can speak Spanish. I wouldn't recommend this hotel to a friend."
- Travel date: Sat 17th of July 2010
"Myself and my boyfriend have just came back from a weeks holiday staying at the salou princess from 1/09/09 to 08/09/09 and it was brilliant! The hotel is very clean, the staff were very helpful and spoke excellent english, the pool was gorgeous and there was never a rush to get sunbeds on a morning, there was always loads free, no matter what the time, so if we wanted a sleep in we could have a sleep in! There was a life guard on duty most of the time around the pool. If your looking for a hotel thats close to everything then you shold definately book this one! Its literally a 2 minute walk from loads of english bars, restraunts, clubs and shops and its only a 5 minute walk to the beach, it was ideal for us as we weren't keen on doing alot of walking! It was only a 20 minute transfer on the coach from the airport. We can't comment much on the hotel food as we only ate in there once, but it was quite nice on that occasion. The only negatives to mention would be the hotel entertainment which was mostly suited to older people, but theres that many bars nearby that didn't bother us! And also parts of the pool can become a little bit shaded because of the palm trees, but there are lots of spots that have the sun all day. Overall it was a brilliant holiday and hotel and we would highly reccommend it."
- Travel date: Wed 9th of September 2009
"I have to say that I'm quite stunned after reading some of the past comments about this hotel. I'm just back home two days after spending a week in this Hotel and can't rate it high enough. To start off the Spanish staff were terrific and friendly and that covers the reception, dining area and the two bars. We went half board and the food was superb, whether it was breakfast or dinner in the evening (you could choose lunch over dinner any day - no hassle). The food was of the highest quality and plenty of it. The dining room was air conditioned, bright and again the staff were excellent. There was always a chef's special every night and different themes. As for the pool area there were plenty of sunbeds to be had, we had no hassle picking two up every day no matter what time. Yes there are people who are determined to be the first out every day (the pool opened at nine) and yes it annoyed me too, but you're going to get these people no matter what hotel or apartments you stay in!! Our hotel was filled predominantly by Spanish people on their holidays who were courteous and well mannered unlike the English people (very few) who were the ones scrambling for the last 200 sunbeds every morning!! It was pathetic to watch. Our room, overlooking the bar area, was lovely and compact with air conditioning as standard. At the end of the day what do people want? As long as the bed's comfortable the air-con works and the toilet and shower are clean you're only spending your time sleeping in the room!! Our rep for Thomson was Katie and she was lovely, well-mannered and up-to-date with what was going on in the area. As regards the area you couldn't get much better. The Hotel is situated about 500 yards from the main strip/esplanade of Salou, which is buzzing all day and night. However when you return to the Hotel you can't hear a single thing, great! A great variey of shops and bars and it was lovely to watch the Sun go down every evening. I have to admit that my opinion of Salou was based on past times (hooligans, anti-social behaviour etc) but I am so pleased to be proved wrong. A modern resort with plenty to do for both Adults and children and the local people very friendly. Enjoy the H10 Salou Proncess, I'll definitely be back!!"
- Travel date: Mon 17th of August 2009
we had a lovely week in the salou princess
"My husband and i went for a week to the salou princess hotel at the beginning of july and we had a lovely week . The hotel was lovely in every way it was very clean the staff were very courtious and helpful in every way. We thought the food both for breakfast and evening meal which we had was good and there were always plenty of choice. Salou itself was a nice place and we had lots of lovely walks and the hotel had always some entertainment at night. It may have been a little quiet for younger people but for family;s and older people it is perfect. The other thing we liked about it was it was so near the airport no long tranfers.The weather was a little cloudy when we wre there but it was still a great holiday."
- Travel date: Mon 27th of July 2009