227 Traveller reviews from Holiday Watchdog
best place ever
"I took my 8 year old child there last year on the 9 may..she absolutely loved it..the theme park is fantastic and the balcony is really nice.the pool is warm enough to sit down and i would recommend it to anyone..."
- Travel date: Tue 27th of May 2014
Not as nice as downstairs reception area
"Great bus links to salou and portaventura. requested a low balcony room but ended up on 3rd floor with a 3 year old and a not very high balcony. to get a low floor room or pool view you have to go on a waiting list and pay extra when there.(we didn't get to top of list !) we arrived at 10am and didn't get to check in till 2pm which was a struggle with 3 kids. best things about the hotel is the food and the entertainment team. Room big enough but fridge dirty and needing replaced and bathroom stunk of pee and in my view needing a good clean. lifeguards at pool which was good. the hotel looks stunning from reception area but was disappointed in rooms cleanliness but everyone has different standards I guess. "
- Travel date: Thu 25th of July 2013
Great Hotel a shame about the food touts
"We just returned from 1 week self catering in the hotel, this was our second visit in 7 years. The hotel had not changed, its clean and the customer service was excellent. There are two negatives. The walls are paper thin and in the late evening you can hear your neighbours talking in their apartments, moving furniture and using the toilet. The electric cooker took 1 hour to heat up two cups worth of water, I ended up micro waving the water.
Eating out in the Cap had changed. Restaurant touts were an absolute pain, as soon as we approached the start of the shops we were approached by persistent food touts " looky looky men" wannabes, every evening they tried and attempted to negotiate a sale, When we ended up in the Smugglers where the quality and service had not changed. It seems the other restaurants, which were ok in 2005 have now changed ownership and the food quality has fallen.
I would recommend the land train unless you have more than 3 in your party then a taxi would be cheaper.8 euros from Salou to the hotel.
The beach path walk from the Cap to Salou Is a gem. "
- Travel date: Tue 5th of June 2012
dirty, disgusting hotel nice photos
"traveled to this terrible hotel last september with 2 children. the room on arrival was very dirty ash trays full smelt of smoke, floors covered in dust, lamps broken, hobs were faulty . so we were finally moved from the british block b to block a. much better rooms as this is the spanish and german block. cant book in till 2oclock if you find its block b you might aswell go home, oh forgot to mention dirty sheets with [xxx] on.
on last day of 1 ladys holiday she was robbed of her purse on the hotel doorstep, staff were unwilling to phone the police untill rep arrived 4 hours later when the lady was going on the coach home. i filled out complaint form wih thomas cook rep but have never heard anything back, wonder if it went in the bin, no wonder company is going bust again."
- Travel date: Sun 1st of April 2012
H10 Mediterranean Village
"H10 Mediterranean Village is in the middle of every where, staff are nice, clean room's, clean towels everyday, pool is great, bus and train next to H10 Mediterranean Village, weather is great nice and sunny, $15 for evening meal and breakfast in the hotel, okay meal and breakfast very very good, and would go again and would recommend to anyone Xx"
- Travel date: Sun 2nd of October 2011
best holiday i have had in a long time
"great hotel, great food,, nice big clean rooms, hotel staff great,had to call a doctor for little one the hotel staff where great.All i would say is ban the water canon in big pool."
- Travel date: Sun 18th of September 2011
"Just got back from 2wks at this hotel and was impressed really clean staff work really hard. pools was really good and cleaned everyday.. food was nice cooked fresh everyday and night by chefs plenty of choice kids did struggle but mine are fussy. entertainment staff was good not great the kept repeating everything in all different languages which went on to long epecially when bingo was on, walk to salou was a nice walk overall holiday was good "
- Travel date: Sat 13th of August 2011
"i am just back from h10 med village after a 2 week holiday. the hotel was fantastic and catered well for both adults and children, which was excellent as i went with my partner and our two young children. i would definatley recommend this hotel to anyone especially families. The room was very clean, gorgeous view and had great air conditioning. The pools were great especially the kids pool and the staff were more than helpful. The only down fall was that the town was a good long walk away and for the first few days i felt isolated, however once we discovered how to get into town it was fine. Also i wasnt too keen on the food in the hotel so we ate out in town some lovely restaraunts especially danny boys and uncle sams. absaloutley loved salou and this hotel. had an amazing experience and am booking again for next summer :)"
- Travel date: Fri 22nd of July 2011
"We are just back from a two week stay, we have a 2 and 5yrold. We went two years ago and since this time they have done some refurbishments, the picture do not do it justice, they ahave added a big pirate ship with 2 slides and water guns to the upper pool and a mushroom and squirters to the baby pool. We really enjoyed our time and are booking again for next year. Yes the area is hilly but we managed to walk into both La Pineda and Salou and both our children walked it without too much complaint. Buses and tourists trains are available and stop outside the hotel. The entertainment was great and yes it was a bit nosey but this is not helped by the loud karaoke in the Sunworld Hotel next door. The entertainment team are fantastic and spoke so many languages it was great. We went half board and the food was brilliant, although some bizarre combinations for breakfast but nothing to complain about, fresh salads, breads, soup , plain pasta and sauce, chips and various main and side dishes as well as a big selection of desserts, fresh fruit, ice cream and yoghurt every night. Breakfast consisted of various breads, meats cheeses, chocolate doughnuts(my sons favourites)cereals, fresh pancakesm omelettes and crepes depending on the day also yoghurt etc also. Rooms were cleaned daily and numerous times we were in when maid came and she always returned later for us when it was more suitable, balconeys big and clean also. We were also supplied with toiletries free or charge, only downside is we had to pay for a cooler box at 3euro a day. Pools so clean at all times, all beds lifted every night and chained up so whole area cleaned, we always got a bed beside the baby pool. Roof top jacuzzi's where devine with spectacular views over the bay. This hotel is not given the credit it deserves we would go back in a heart beat, we took freinds with us this year with their older children and they said it is the first holiday that no one wanted to go home from. 5 stars from us "
- Travel date: Sat 16th of July 2011
"My family and I went here in 2009 and we enjoyed it so much!
there are great shows on every night for the kids and the adults. The rooms were very clean as were the pools ect ect i would recommend this holiday to anyone who likes walking or likes beach holidays. "
- Travel date: Mon 11th of July 2011
Good and bad points to this hotel
"The hotel was very welcomeing and very clean. The staff were very helpful and polite. The bad point was the food in the hotel was so bad never seen anything like it! also there were ants in are room, which did get sorted straight away! overall nice hotel, if u dont eat there. evening entertainment was ok."
- Travel date: Mon 23rd of May 2011
h10 med village cap salou
"just back from a 2 week holiday at the h10 med village in salou. the hotel was lovely and the staff were so friendly. the apartments were lovely and spacious. and they were cleaned everyday by a cleaner. the only downside was it to hilly and the lifts were very small"
- Travel date: Sun 15th of May 2011