139 Traveller reviews from Holiday Watchdog
"Just came back from two weeks staying at this hotel. Hotel is really clean and the staff cant do enough for you. Manager and staff really nice and welcoming.Is located at the top of a hill,which after two weeks is quite a climb if you are going down to the front of the resort every day. Food is not bad but quite repetitive. Ate out quite a few times. Drinks in the hotel are not good. Juice is flat and the lager isn't up to much. If you want branded drinks,you have to pay about two to three euros for them,but again the juice they put in it is flat. The pool is too small for the amount of people staying there. They start queuing about eight o'clock to get sunbeds,which there is definitely not enough for even half the people staying there. The entertainment is not up to much. Very stop,start. Glad i didn't have kids with us or they would have been bored.Oscar,the life guard is really friendly and definitely brightens the pool up. He is always watching whats going on and is really good with the kids.. He helped a few people with things when we were there. Nice to see a hands on guard at a pool . Wouldn't use this hotel if you are a couple going with no kids. Nothing really for you to do.Would def go to the resort again though. Not as busy as Salou but thought it was much nicer. "
- Travel date: 25th July 2015
"Stayed at Festival village last week May/ 1st week June 2012, chose hotel as it had rooms suitable for our 2 children, we had a studio suite apartment in block c, overlooking pool and Main Bar. Room was huge and clean and in very good order. Location of Hotel is a quiet and away from action, but buses pass regular, we never waited more than 5 mins for a bus, and if you buy a T10 Card, travel is cheap.We actually walked to La Pineda in about 30mins.Food was average, we all found something to eat at every meal time, it was o.k and plenty of it, if your after 4 star cuisine then you may be disappointed. Hotel itself was clean and staff helpful.Entertainment was average, and music at the pool and evening was a bit repetitive, i think it was on repeat/loop, it did improve the second half of the week ( I think they'd brought out more entertainment staff for the main season 1st June on).Hotel grounds were clean and pool was cleaned and surrounding areas power washed nightly.In main season there'd be a rush at 8.30 for sun loungers as there were only about 80-100 there.Guests were not allowed into the hotel barefoot,wet or topless and the staff would soon point out this requirement if anyone breached the rules. All in all we enjoyed a lovely week at the village, with nice staff and good clean comfortable accomadation and well worth the money."
- Travel date: 12th June 2012
"just got back from festival village with my mam and dad it was brilliant! my apartment was huge and nice and clean, i ate all my dinners up even though i'm usually really fussy and i had fun in the pool! the best bit was the kids club where my new best friends sam, holly and frankie entertained me, i can do a new dance called chu chu ha and made everyone laugh and i was allowed to be a helper sometimes. i got lots of free ice cream and all of the staff knew my name! i am only 3 but it was still my best ever holiday and it would be hard to get better mam says we might go back especially if the same people were there to entertain me........they were the best ever!!!!"
- Travel date: 22nd September 2011
Frankie says relax
"Having been on lots of already All Inclusive holidays prior to this one, we knew how it all worked, weak drinks, repetative food,onsite rep entertainment (sometimes good/sometimes poor). On arriving to Festival Village the coach dropped us of and we had 2 flights of steps to drag cases down. It was not until the next day that we saw the sloping drive, at each end of the hotel. Could the coach not drop off here, or advice of the easier access, for the advantage of younger/older guests? Just a suggestion. Impressions on reception at first were not good. The purple,green,yellow decor just taints the place on arrival. However the receptionist who checked us in was warm and welcoming. Our allocated room was Block A 114. The rooms and balcony were huge. The room was clean and our beds comfy. Though I do think the sofa beds need thicker mattress to sleep on as they are not comfy to even sit on. On looking out to the pool view, it was then we could see the previous comments, regarding lack of sunbeds. Truth is the pool and pool area is so small, they could not put out any extra sunbeds anyway. You are literally lying to the person next to you. So thank goodness we are not sunbed people that have never bothered with that early rush where ever we go. The pool is small, you can't really swim in it properly and you have to get out really for he water polo to progress. However having been to Salou now 4 times, it is a standard built pool and the hotel was not built intended for All Inclusive, and gather the block apartments were added later. Our theory is Block C, should have been built as an extra pool, bringing the hotel to 4+Star, but then could we then have afforded this holiday! The food here is very good for an All Inclusive. Catering towards the British but without getting boring. Breakfast is the same everyday but traditional as we would want it! Only trouble is in peak times you may struggle to find a clean,set up table. We used to take and scrape our plates to help the staff. So many lazy people, it takes a few seconds! The snack bar was really good. I like the fact the hotel would not put up with, unruly kids or not serve kids coming in soaking wet,bare footed. this is a first!!!! Well done Festival Village. The bar staff were great,there was never a queue. All the staff were excellent,on the ball they really could not do more to help you. The entertainment team were excellent. Close par to Holiday Village Eygypt!!!! Okay couple dodgy shows thrown in like the one guy Ska Wars ,announced that apparentley 'The Specials are from Birmingham? Like Beatles are from Manchester!! Our actual RJP Reps were Holly,Sarah and Frankie -Who could forget Frankie, he has excellent guest rapour. He is great on turd alert!! Overall we had a great holiday here at Festival Village, our only moan was size of pool,dining area to accomodate guests. Thankyou to the Manager for an excellent holiday and his hard working team. Keep it up!!"
- Travel date: 13th August 2011
"Thank god i only had a week there,felt sorry for those staying a fortnight,place needs a lick of paint Night life of bingo and a fat git singing didn't do it for me. Apparment was a mess asked to be moved on the first day as patio doors wouldn't lock Giving it a star rating of two because that's what i felt like doing now righting this"
- Travel date: 28th October 2010
"Had a family holiday first week August at the Festival Village. First impressions were not great as had been allocated a room that wasn't cleaned from the previous guests, however, the receptionist was very apologetic and quickly and efficiently reallocated me a (better) room. The rooms are big we had a 1 bedroom apartment, including fridge (necessity) and air con. Balcony was huge, did nt feel that we were tripping over each other. Very clean complex, cleaners on hand 24/7. Food good, something for everyone. Pool good although had to be up early for a sunbed. Entertainers worked hard obviously on a tight budget but always something to do. Would go back"
- Travel date: 1st September 2010
very enjoyable holliday
" just come back after 1 week at the festival village, on an all inclusive we enjoyed our stay here only problem is that the matresses on the beds are very poor,maid service is very good secirity is through the night and of course tha animation team work very hard day and night if you stay here QUEEN TRIBUTE is a must fantastic!!! we have 3 teenagers and the enjoyed the stay just as much as we did.food was very good . all inclusive was brilliant 2x alcholic drinks and 2x soft drinks per person ( worked well ). as in all hotels there isnt enough sun loungers around the pool as people put the towels down first thing but dont show around the pool till after dinner this needs to be addressed a.s.a.p"
- Travel date: 19th August 2010
Fantastic value for money
"We stayed at the festival village July/Aug 2010. We are have 2 kids and we all had a fantastic time due to the staff. Dan, Katie, Liz and Greg the entertainment staff were all brilliant with the kids and the adults. There was a kids club ,small play area and day time activities for both the adults and kids. There was also a mini disco and evening entertainment. The Bar/Waiting staff were also brilliant (Scott, Danny and Alex). The food was very good for an all inclusive holiday as there was plenty of choice and there was somthing for eveyone. The only thing I would say is that the rooms could do with an upgrade as our shower/cubical was not in very good condition. We would go back to this hotel."
- Travel date: 16th August 2010
"We stay there end of July 2010 could not fault it at all the staff are great really friendly, rooms clean, food great, kids club brilliant gave us a great break and could relax at the pool for a couple of hours and in the evening as well Katie your brilliant! Would recommend festival village to anyone looking for a family holiday hope to return agian next year."
- Travel date: 13th August 2010
A great value holiday
"We had a brilliant time. We went for a week at the beginning of the school summer holidays. I booked directly with the hotel and this included transfers from the airport and a bottle of cava on arrival. The rooms were spacious, fairly basic but clean and more than adequate for what we needed. It was great to have a a small kitchen, even though we were all inclusive, because the fridge meant we could keep our drinks cool. There were a range of English and Spanish staff. Most were really friendly and helpful. The all inclusive provided a suitable variety of food which was cooked well. My children, aged 9 and 12 were happy with the food too. The all inclusive drinks were good too. My son loved the children's non alcoholic cocktails. I enjoyed trying some of the cocktails from their drinks list. These were included as all inclusive. The swimming pool wasn't massive if you like to do lengths, but there was always space to swim and to cool off! It would have been nice if there were more sun beds, but we usually managed to find a couple. There were always chairs available. The entertainment programme was like you would get at a holiday camp, but it kept us occupied of an evening and we had an enjoyable time. This hotel is suitable for families, due to the size of the apartments, it is great if you want to all be together as this can be hard to find. If you are looking for a child free zone, then this hotel isn't for you. However, the children were all well behaved whilst we were there. The apartments are near to port aventura which was great. It was just a short bus ride away. Unfortnately, this hotel is not in the main part of Salou and you need to get a bus or taxi to get anywhere. We walked to La Pineda one day and the main part of Salou another and it was quite a long way. The bus fare (single/ one way) was no more than about Â£2 though and the buses were regular. It was just a shame there wasn't a lot within short walking distance of the hotel. Based on what we paid we were really happy that we had a good value for money holiday with clean apartments, thing to do at the hotel and a genuine all inclusive programme "
- Travel date: 8th August 2010
Friendly Staff and Good Food
"Excellent Holiday. Small but adequate pool (need more parasols though)Food was really good and the staff were the best I have ever come across, they went out of their way to help resolve any problems and the Children loved them."
- Travel date: 4th August 2010
Had a really good holiday
"Myself my husband and 2 grandchildren stayed hear between 29 jun10 and 6 July 10. Got off to a bit off a nightmare start because our room was not ready. but once that was sorted out much later we did have a good holiday met some really nice people. I have to say the staff were very nice and helpful. The food was nice but the choice for children was really restricted, my grandson lived on tuna sandwiches. The apartment was clean and spacious although dated. All in all had a great time."
- Travel date: 13th July 2010
Top traveller tips for Festival Village
"long way out of salou town "
"el torros (steak house)"
"Get a t10 bus card, get up early if you want a sun lounger."
"Make the pool area bigger and maybe an extra person just clearing tables after breakfast,evening meal."
"Salou is a good 25-30 min walk"
"good value for money "
"A good value family holiday"
"You can book without any hesitation."
"Great for family holiday"
"you wont be disapointed planning to go back soon"
"could benifit with a proper life guard.. but good overall"
"Great hotel, great place to stay!!!!!"
"Avoid it like the plague"
"Portaventura. It was halloween month when we went, brilliant. We all want to go back"
"fountains are beautiful, McDonalds is cheap but area is not very nice."
"We found one nice pub in Salou called the Brown Cow, decent food and reasonable costs"
"Gatwick airport on the way home"
"Head into Salou for a wander, a bite to eat, and relax on the large beach."
"salou is a great please"
"Aquopolis, The Waterfront, Route 66 and The Dubliner"
Festival Village is also called
- festival village hotel salou
- festival village salou