97 Traveller reviews from Holiday Watchdog
not third time
"this is my second year to have went i love the hotel but the entertainment was exact same as last year . not impressed with amanda the holiday rep didnt think she was very helpful or pleasant especially on morning of departure . we all wake up on wrong side of bed sometimes but manners dont cost anything "
- Travel date: Sun 2nd of September 2012
"Spent our first family hols here, but wouldn't go again. All was on a small scale, and they really do need to sort out the pool issue with the towels on sunbeds for an hour then removed, doesnt excussed. We managed to get around the main pool with two kids 8 and 10 on the Thursday. The resturant staff were great and the food always piping hot, spent the week there. Entertain try very hard, not much more u can do with a small area.The loud music from the hotel behide was getting to me towards the end of the week.Cleaning was ok, but i did clean myself for piece of mind.Thompson reps did not meet u on arrival and we had to ask our way from the bus driver. The Port Aventura Park is all hyped-up and it is an experience trip that is just to make them money, the food cast a packet and it took so long to get on the rides in the midday sun with kids, never in this world would i do it again. Mid-week we were told about the bus card to save money. Salou market was good, but on the last day we found a large gift shop down the road that was cheeper for presents.Found Big Mac in Salou again very very expensive. Basic apartments, and dont stop in room 306 as the door wouldnt lock at times.August is spainish hols and was very busy. "
- Travel date: Wed 15th of August 2012
ENTERTAINMENT + STAFF
"I went to sunclub several times for entertainment, and to see friends there. People moan about the entertainment but what they dont realise is that nina and brian - entertainment reps - can only do what they can. Its down to resources that are made available to them and them following orders that the owner has given. If owners are not willing to spend too much you cant blame the reps. I think they both fantastic people,and this is the first year they were put together as a team, and they really pulled it off. Well done nina and brian!! i hope the owner considers suggestions that these two put forward for next year. Its a case of 'dont shoot the messenger' they can only work with what resources they have available. Bar staff were very friendly, especially shani! shes lovely. Reception staff were always very very polite to me and always found time for a smile and a chat. If people make an affort they will get a better effort back, instead of expecting red carpet treatment.it dont cost to smile and be polite.i actually saw several people with faces almost touching the floor cause it was too hot! if it was raining they probably would have had something to moan about but the hotel dont control the weather! nina and brian ------- fantastic job you two are doing. Please please keep it up and wish you both well for next year."
- Travel date: Tue 27th of September 2011
"Went there in June 11. For 11 nights gr8 holiday
For the price b&b. Sun came on to the pool at midday but was still lovely a bit cold before then we all got in
Drinks at bar were a bit pricey. The two reps Brian and Nina were fab and great with the kids and adults room was ok u pay for what u get depends how picky u r
Overall a great holiday would go again
Oh yea food was. As expected. Quite nice .
- Travel date: Sat 17th of September 2011
Not bad at all!
"I went here with 7 mates, we're all around 18, so this review may only apply if you're looking for a party holiday. Anyway, this hotel is about a 15minute walk from the centre of Salou where you'll find all the clubs. You'll come to appreciate the distance as its so peaceful around the hotel. The rooms are cool and much better than expected, nothing too fancy about the pool or stuff in the hotel, but it does the job! The only advice i can give is be wary of the food in the shops nearby, we noticed its often questionable haha. There's so much good clubs, bars and beaches in Salou and Cap Salou, booze is unbelievably cheap, but eating out can be a bit costly. I'd highly recomend going here, you'll have such a hoot!"
- Travel date: Fri 8th of July 2011
Family holiday of 4
"Stayed here for 11 nights, clean apartment towels changed daily & beds made daily. Staff was very helpful & polite. Entertainers was great - just shame no day time entertainment for the rainy days :( Pool was freezing & I didn't use it through the whole stay but if pool was heated I would definatley stayed here again. Am really fussy on where I stay its ok if you want a cheap place but the price of food & trips are so expensive!! (went to route 66 mostly for food its amazing :))
Stayed when they first opened & wasn't much on til 3 days before we left as hardly anyone was staying.
- Travel date: Sat 25th of June 2011
good but expensive
"just returned from a week in sunclub apts. firstly the pool was very cold indeed, kids would not go back into the pool for the last 3 days because of the cold pool. we had to pay for your kettle, if you needed your towels changed it cost 15.euro., the staff was very unpleasant, a smile an odd time. food very expensive and not great. as a person i am easily pleased but on this occasion i dont think i would go back. the entertainers was great.oh and by the way no lifeguard only one day. very dissapointed."
- Travel date: Thu 2nd of June 2011
nice break but expensive
"we visited sunclub salou as a family of 6, the hotel is pratical and met our needs, friendly staff, room cleaned daily, however things were missed.
pool was cold but the kids seemed to manage it.
salou is expensive for food and drink, we stayed all inclusive on drinks and ice cream would recommend booking with agent,as more expensive if booked through hotel. shop at supermarket and make some meals to keep cost down on food.
enertainment was ok, on until 12,if staying two weeks it gets repetative, but the staff do try hard to entertain.
we found out to late that u can use other hotels for evening entertainment and pools.
The locals in some stores are pushy,so make sure u haggle they will drop the price they want the sale!! lovely place to visit."
- Travel date: Sat 21st of May 2011
perfect for families
"Reading the reviews before we went worried me, but it was fantastic. Ok the pool was cold in the morning but by 1pm the sun had worked its way round and it had warm up. my children are 9,6 and 2 they was something for all of them and the childrens reps were the best.Everyone is so friendly staff and guests
The rooms were lovely and clean, bins emptied regular and plenty off clean towels. Stayed for 11nts just enough did some much, best holiday in a long time thanks guys at te sunclub me and my family will come back"
- Travel date: Tue 9th of November 2010
Just returned from SunClub Salou
"Having read all the reviews before we left felt very concerned. We were returning to Salou after 20 years with our 2 adult children as this was a place we used to go to with my parents, so this was a trip down memory lane. When we arrived we were greeted very professionaly and allowed to go to our room early. The apartment was bright, clean and had plenty of room for the 4 of us. The kitchen had a fridge, microwave and 2 ring hob. We did take our own travel kettle as the hob is slow (no problem) plenty of crockery and cutlery. The bathroom was big and very clean and we had plenty of towels, if you needed more the maid was more than happy to give them to you. bins emptied every day and linen changed in the middle of the week. Pool cold but sun came round in the afternoon. Went in every day, not bad for Oct. Entertainment not too good, but it's what you make it. Rep friendly and helpful. A little expensive in the bar and shop. All round the 4 of us had a very good time and would go back again. Very good value for money."
- Travel date: Fri 15th of October 2010
"read reviews before we went, shouldnt have we had a great time apartments very clean and tidy maids in everyday with clean towels and done bins staff very helpful and friendly, would go back again, "
- Travel date: Tue 12th of October 2010
"so bad nuthing goin on at nites..no sun at pool all day along 2 cold 4 the kids..bar so dear 4 drinks..i wudn,t rate and if i was pushed nil,nil"
- Travel date: Tue 12th of October 2010