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Reviews summary

4
Good
1772 reviews
Brilliant
702
Good
698
Average
256
Poor
81
Awful
35
  • 3.5 room
  • 3.5 pool
  • 4.5 beach
  • 3.5 service
  • 4.5 dining
  • 4 amenities
  • 3 value
  • 4 food
  • 4 cleanliness
  • 4 location

21 Traveller reviews from Holiday Watchdog

location

4
Good
by
Reviewed 24th September 2014

"This is a tired hotel but clean .we stopped for a week and could have stayed longer.The location is first class ,straight out of the hotel and on to the prom which is flat and plenty to see .Nice beach and clean and well looked after . The meals were good and varied I do believe a refurbishment is due so this would make it a very good hotel"

Holiday details

  • Travel date: 24th September 2014
  • 5 Location
  • 5 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Value
  • 4 Food
  • 4 Cleanliness

Definately not 4 star!!!!

2
Poor
by
Reviewed 27th November 2012

"What was supposed to be a balcony was approx 5ft square surrounded by three walls.If you stand and look over you are looking at a filthy yard where kitchen waste is taken to an outbuilding and all spillages on the floor are left and never hosed.A large grill in the ceiling allows you to see the cavity between floor and all the dust and pipes running through,maybe their spiders etc are trained not to come out, I queried with reception whether there should be some sort of filter material over the gating to stop dust falling into bedroom and was told I was the only person to have complained, the staff on reception were far from pleasant and the dining room staff were probably trained by the gestapo.The head waiter would not allow table sharing consequently whilst the dining room was half occupied there was a constant queue waiting to come in.Because I travelled alone I was forced to eat every meal on my own.The food was always cold and lacked choice.Before the first week was over I asked the Thomson rep to try to get me a change of room or a flight home, there were no flights available but the hotel agreed to move me further down the corridor to an identical room with a slightly better outlook where I was not directly over the filthy yard but a little nearer to the promenade. I only ever book a hotel with a heated indoor pool in winter however the pool was feezing and dirty, I checked the condition of the pool many times after I had complained to the Thomson rep and went to take further photos the day before I left and found it had at last been cleaned and heated but alas too late for me. two couples who complained because they had rooms with an apology for what should be a balcony and in addition one room had a foul smell in it, the response from reception was "you get what you pay for" I did not book this hotel I originally booked the Riviera Benalmadena only to be told several months later that the Riviera was closing for the winter for refurb and I was to be UPGRADED to the Pez Espada at no extra cost, but let me warn Riviera clients do not accept the Pez Espada as a replacement it was a thoroughly unpleasant experience."

Holiday details

  • Travel date: 27th November 2012
  • 3 Location
  • 3 Beach
  • 3 Room
  • 1 Pool
  • 1 Service
  • 2 Value
  • 2 Food
  • 4 Cleanliness

Well past it's best, wont return.

3
Average
by
Reviewed 25th January 2011

"Just returned from a week there in mid Jan with spouse. Great location, good transport facilities, weather reasonable but many outdoor amenities closed and a tired old hotel. Other reviewers have detailed it's attributes so will just report our negative opinions. Hotel was only half open and the swimming pools were closed for repairs. Indoor pool is only a small splash-pool and the saunas were closed. The garden area is not large and in high season I doubt there'd be enough sunbeds available unless you're up before dawn! The high deposit towels are only half the length of the sunbed. Our Garden Room was fortunately in the tall main wing. Rooms in the L shaped wing are completely overlooked so no privacy for them. Room just OK but tired, small balcony, sea view. The room's problem was internal noise, walls very thin with intercommunicating door to next room. Means you can hear every sound, talking, snoring, loud TV, etc, awful if they're inconsiderate guests. Restaurant; breakfast OK but dinner buffet although plentiful, quickly became boring. We found the maid, bar and restaurant staff friendly and efficient. Reception were not openly friendly but always served our needs when approached. Evening entertainment was usually someone playing a keyboard and singing 50s - 80s pop music. Overall; we didn't allow anything to prevent us enjoying our short winter break, mainly due to the good location and transport. But we'll look for a better class hotel in the same area next time and not so early in the year when the weather is dodgy and a lot of things are closed."

Holiday details

  • Travel date: 25th January 2011
  • 4 Beach
  • 2 Room
  • 4 Service
  • 3 Dining
  • 3 Amenities
  • 3 Food

Hotel Pez

4
Good
by
Reviewed 4th January 2011

"We would recommend this hotel apart from one aspect of the stay which we will describe later. Having booked a two center holiday (living in Spain) we were very impressed with the standard of this hotel and location. The room was of a good size with adequate facilities and the food was excellent - a choice for all taste buds. The wine list prices were competitive and fair. Our last evening in this hotel was on Christmas Eve and the hotel put on an extremely good cocktail meeting for guests. What spoilt the stay was when we received the bill which included a film/video hire charge which reception absolutely insisted we had ordered - its done automatically by computer and you programme your room number on the television to access same. Having spent a tiring day in Gibraltar arriving back to the hotel around 5.00 p.m. and then attending a cocktail meeting at 6.00 p.m. there is no reason whatsoever that we would need this service. Also at our age (young 60s) and still are in control of our marbles and know if we programmed this service or not. Reception insisted the computer could not be wrong so we paid same to avoid a scene. "

Holiday details

  • Travel date: 29th December 2010
  • 5 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

the best hotel for us

5
Brilliant
by
Reviewed 30th August 2010

"We have stayed at the Pez Espada every year from 1986 and we are going there again soon during September 2010. The Hotel is great, the sands are just across the boardwalk a few minutes away. The Hotel is very clean and the rooms are serviced each day with a good clean and fresh linen in the bathrooms every day. The Restaurant is very nice and you can choose exactly what you want to eat, there is a great variety of foods to suit all tastes and we feel sure that you will not be disappointed. We rent a car for the two weeks and therefore we are able to visit those terrific places like Mijas, Antequera, Ronda etc., and the city of Malaga is great for a visit to see the Cathedral, the Alcazaba and other places of interest. We could never get tired of our annual stays at the Pez Espada and we are now looking forward to our visit in a few weeks time."

Holiday details

  • Travel date: 29th August 2010
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Pez Espada

3
Average
by
Reviewed 20th October 2008

"Me and my sister spent 2 weeks at the Pez Espada and to be honest it was a little disappointing. After reading the reviews before we went we were really looking forward to it. The flight was fine and arrived at the hotel. The check in was fine but was not impressed that if we wanted the fridge we had to pay 26 euros for the key, so after paying for that and safe key we went to the room. It was down a corridor that was dark mustard walls that needed touching up. The room itself was OK but really needed updating, there wasnt a chest of drawers so had to store everything in the wardrobe. The food at the hotel was really good, but the dining room could have been bigger as no matter what time we went for our evening meal we had to queue. Then on our third night there we got the family from hell next door to us. It was 2 boys who were there with their parents and grandparents and we were unlucky enough to be next door to them. The first night I banged on their door at 2.30, the music and shouting was so loud I dont know how they didnt wake the whole corridor, they didnt answer so phoned reception who sent security and the music did go quieter. The next night was the same again, only this time the mother and father was in the room too, security came again and we got to sleep about 3.30 At 7am I was in reception asking for a new room, had to go back at 8 and met the most miserable man ever. Anyway we eventually got the key to a different room at lunch time. Thankfully we had a peaceful time in there. The hotel is set just back from the beach which was great and it was 9 euros a day for 2 beds and umbrella and the nice man there saved you the same beds every day. We didnt use the pool but people were getting their beds there from 6.45 onwards. The entertainment at night was OK some nights and the bar staff worked really hard and were very pleasant. "

Holiday details

  • Travel date: 19th October 2008

If you want a relaxing holiday in a grea...

5
Brilliant
by
Reviewed 15th July 2008

"If you want a relaxing holiday in a great hotel, great location, great food and great staff this is the place!!!! Yes the majority of clients are probably 55 plus but there were a few of us younger people!! Our room was a superior double with balcony and sea view - it was exactly what it said on the tin!!! The hotel was spotless, maids were in every day, they were very helpful and polite. The food was very good with plenty of choice. Bar staff were very pleasant and quick, nothing was too much trouble for all the employee's in the hotel. The pools were clean with a life guard in place all the time. The sun beds were "booked" very early in the morning in the prime positions but there were plenty of them so for the likes of myself and partner who went out during the day it wasn't much of a problem and by the time we returned we could find a spot easily. The location was really good. Right opposite the beach and plenty to do - great for people watching. The bars on the front were varied, prices for drinks and food were generally very similar. All in all a great place, we would definately return to the Pez and I'm hoping it won't be that long before we do!!!!! "

Holiday details

  • Travel date: 15th July 2008

nice hotel

4
Good
by
Reviewed 21st December 2012

"Stayed here in November 2007 with 11 middle aged friends on a golf trip for 5 nights and I found the hotel perfectly acceptable. Staff were very friendly on reception, in the dining room and especially the bar where the staff looked after us superbly. Breakfast was good with a wide selection of choice and the rooms perfectly adequate for the price we paid. would recommend for group traveling to play golf and we will be returning next year."

Holiday details

  • Travel date: 14th November 2007

great location from this hotel

4
Good
by
Reviewed 20th December 2012

"booked hotel on a late deal,got a superior room on groundfloor which was quite nice.half board was very good,restaurant was clean and food of a high quality,no sharing when you dined.bottle of water one pound bottle of house wine four pounds. entertainment low key,happy hour three times per week in cabaret bar. most of the clientele over 50, but that doesnt stop the queue for sunbeds at 7 00am,which go quickly.reception area impressive plenty of sofas to relax in. beach opposite hotel has great sunbeds for four euros per day.one plus about the area is it is very flat with a very long promenade .good travel agents outside hotel,turn left,they go everywhere in costa del sol at very reasonable prices."

Holiday details

  • Travel date: 6th October 2007

Try somewhere else for your own sake!!

2
Poor
by
Reviewed 18th December 2012

"Both myself and a friend booked the Pez Espada for a 6 night stay in the Costa Del Sol Area. We walked into the hotel and the decor was very 60's and 70's but cute. When we began our walk to the room I noticed the dark mustard walls along the hallway. We walked into OUR SUITE...and it was horrific. Now I realize many people give this hotel a decent review but we had a suite and all I can say is it was horrible. The room smelled of smoke and the bed was practically sitting on the floor. The carpet was dirty, the room smelled and the extra bed was actually a cot that was bent in the middle. The staff was very accomodating and tried to help but honestly the only help this hotel needs is a major renovation. My advice is to stay at the Hotel Amaragua. It was very sweet, up to date in decor and a great location. This hotel really needs to be rated a two or three star at best."

Holiday details

  • Travel date: 20th August 2007

The hotel Pez Espada has a fantastic loc...

5
Brilliant
by
Reviewed 18th August 2007

"The hotel Pez Espada has a fantastic location, right on the beach front and despite us having a room overlooking the promenade we never experienced any noise. Our room was large and spotlessly clean and our maid was very friendly. The rooms were air conditioned which was greatly appreciated in the 32 degree heat. There was a good choice of food to suit everyone (even our fussy teenager managed to eat well). The waiting staff were very attentive and couldn't do enough to help. The evening entertainment in the hotel could be a hit or a miss. If we didn't fancy what was on we took a stroll along the promenade to the marina in Benalmadena (highly recommend doing this) or wandered through the shops and bars in Torremolinos."

Holiday details

  • Travel date: 18th August 2007

DISAPPOINTED

1
Awful
by
Reviewed 16th December 2012

"My elderly father and mother, son of 13 and I have just returned from a week's holiday at this hotel. Things didn't get off to a great start because 2 of our 3 bags went missing at Malaga airport. However, they turned up 3 nights later. The Thomson rep was, as is usually the case, completely ineffective and would not intervene as it was not his responsibility. I stayed at this hotel 5 years ago prior to its' refurbishment and we really enjoyed our stay there and so had absolutely no reservations about returning for a second time. I agree with other reviewers in as much as this hotel no longer deserves the 4 star status it holds because 4 star it is not. The staff, on the whole, are very pleasant and the hotel cleanliness is adequate, however the food is less than inspiring. Breakfast is very mediocre and repetitive - if you don't like a fry-up every morning then tough, although there is always the choice of one of only 3 cereals on offer, a yoghurt, toast or tinned fruit. Dinner also was very disapointing and the options extremely restricted. The vegetables were frozen, never fresh, the fish again was frozen, there was only ever one choice of meat and a vegetarian meal was thrown in for good measure. Very disappointing. The pools were adequate but the number of sunbeds on offer was absolutely disgraceful. We quickly learned that guests were getting out of bed for 6.30 to 7.00am every morning (whilst it was still dark) to secure their choice of sunbed. Some beds were unoccupied all day while guests spent the day on the beach - this was a daily occurence. Okay, it was peak season but the hotel shouldn't take our money if they can't deliver effectvely. I 've never felt the need to write something so detrimental , but on this occasion feel totally justified."

Holiday details

  • Travel date: 14th August 2007
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Hotels near MedPlaya Hotel Pez Espada

Top traveller tips for MedPlaya Hotel Pez Espada

  • by Helen

    "Excellent hotel - do not touch the tele!"

  • by welsh gran

    "Learn to speak another language "

  • by Davy

    "Expect to compromise."

  • by george2311

    "Take it as you see it "

MedPlaya Hotel Pez Espada is also called

  • Hotel Pez Espada
  • pez espada torremolinos
  • pez espada

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