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Reviews summary

4
Good
852 reviews
Brilliant
630
Good
131
Average
45
Poor
22
Awful
24

9 Traveller reviews from Holiday Watchdog

Absolutely Beautiful

4
Good
by
Reviewed 26th October 2012

"Ignore any negative reviews and trust me, this place is wonderful. The rooms, the staff, the gardens, the restaurants, everything is first class and faultless. We were told to avoid mid July through til the end of August as Marbella gets overcrowded and I'd suggest June or September as a perfect time to visit. The hotel is 5 star in every sense of the word, but completely unpretentious and my experience was that the staff could not do enough to make your stay a memorable one. If you're uncomfortable around wealthy people, avoid it, but for the discerning traveller looking for absolute luxury , there really is only one place to stay in Marbella. Go there, you won't regret it."

Holiday details

  • Travel date: 25th September 2005

Wonderful Marbella Club

5
Brilliant
by
Reviewed 27th November 2012

"My wife and I just returned to the UK following a truly memorable stay at what must be the finest hotel on the Costa del Sol: The Marbella Club Hotel. It was a truly luxuriant experience with levels of service and attentiveness that were faultless. The hotel is an oasis within the bustle of Marbella, set in lush sub-tropical gardens. The facilities are splendid with wonderful restaurants, beautiful pools, and a luxurious Spa. We had the time of our lives. I cannot stress how great our stay was at this sublime establishment. Thank you for making our visit unique. We will most certainly be going back."

Holiday details

  • Travel date: 19th September 2005

Living on it's past reputation

2
Poor
by
Reviewed 17th November 2012

"We decided to spend a few days in Marbella and as ever my wife looked at various guides in order to choose the 'best' - ie. most luxurious and expensive - location to stay. The Marbella Club was eventually decided upon. Initial impressions are that it is very discrete and stylish and check-in was efficient. It was about 2 pm and we asked where we might have a snack and were reccommended the beach front buffet. We said fine and were taken down to it in a golf buggy as it is a long way from the reception area. This dropped us off and left. We then said we would like some lunch and the maitre'd said the only choice was a major (and admittedly delicious looking)50 Euro a head buffet including for our children but that he was full already and couldn't help us. We asked what else was available and he directed us to the Pool bar which was back up the road in the centre of the club. When we had eventually walked back up to this this too was full and we were told to wait if we wanted. We didn't and headed off to eat outside the Club when a very smart - and non-Spanish - customer service girl spotted we were very frustrated and diverted us to the road side cafe that is also part of the hotel where we eventually had some lunch. This sums up the problem with the place. It thinks it's very exclusive and special and is slightly bemused that anyone thinks it might do better. In fact it is full of rather naff lottery winners and UK 'Costa del crime' gangsters drinking bottles of pink champagne, smoking cigarettes and shouting into their mobile phones on the beach with distinct Cockney accents. There is a long straight access road that runs from the front of the hotel to the beach that has cars, trucks and golf buggies going up and down all day long which is not very relaxing as you constantly step out of the way of them. Rooms are fine and clean although there are no views from any of the rooms other than the immediate garden. Food and general service were OK although you quickly learn what manana means! Nothing happens fast. I had to ask three times for someone to come and collect our bags with a golf cart. The third time I called - after waiting 35 minutes the guy I spoke to was quite offended and said ' Yes, sir you called before, someone is coming!' and another ten minutes later they did. In other words dont rush us, we do things at our own pace round here. We walked along the beach to look at the Puerto Pomana which is the sister hotel and wished we'd chosen that. It's larger, much more attractive with lovely gardens and without the stuck up attitude. Considering the cost it does not begin to compare with the best in Europe let alone Asia and overall is far too pleased with itself."

Holiday details

  • Travel date: 23rd August 2005

Feel like a movie star

5
Brilliant
by
Reviewed 1st December 2012

"My husband and I stayed here July 23-27. We booked a 2 bedroom villa which was amazing!! Though I'm sure their hotel rooms are to die for, we wanted to experience something unique. Plus this is where all the celebrities have stayed over the decades (though in bungalow suites). It was decorated most luxuriously!! The soft colors and the bathroom (which was incredibly huge) was wonderful! The private entry and incredibly landscaped gardens made us never want to leave the property. We ate several times at the Beach Club (with some celebrity sightings!) and went to the grill for dinner. This hotel goes all out for anything and anyone - you're paying for it so why not!! We will definately not stay anywhere else in Marbella."

Holiday details

  • Travel date: 8th August 2005

Not one of the 'Leading Hotels of the World' anymore

2
Poor
by
Reviewed 17th November 2012

"This hotel seems to have seen it's days. There is plenty of room for improvements and needs major refurbishing. Beach is nothing special at all. This actually has more to do with the location then with the hotel. If you want a nice beach you should NOT go to Marbella. The gardens are beautiful. The food in the restaurant is quite good. Lunch buffet is way overpriced with 60 Euros per person (75USD!!). In general it does not have a ***** feel at all. Staff also average at best for this class. Rooms ok'ish but nothing to write home about. There was nothing that I could point out as great, neither bad. All just rather average and not even close to "LEADING"."

Holiday details

  • Travel date: 19th July 2005

Chic but dreadful service

3
Average
by
Reviewed 14th October 2012

"The hotel is a beautiful property in a great location. Rooms are very stylish and the food is excellent. The crowd here is very chic with lots of model types wandering around. On the downside, the beach is not much to speak of, although its very relaxed and well laid out with plenty of loungers, etc. The biggest problem is the level of service or rather the lack of it!! Staff are very inattentive and dismissive. Orders for drinks and food are regularly forgotten or arrive incomplete – particularly annoying when dying of thirst on the beach. Attention to detail here is staggeringly bad, particularly for a hotel in this price bracket and with its reputation. For those of you who are used to proper 5 star service you have been warned!!"

Holiday details

  • Travel date: 26th June 2005

Magnificent!

5
Brilliant
by
Reviewed 26th November 2012

"What an incredible place to stay! My husband and I were here for an extended long weekend and loved every minute of our stay. We were blown away by the rooms and the service. Our hotel room was immaculate and nicely air-conditioned, which was a treat given the warmer weather whilst we were in town. The pools were well-maintained and simply wonderful to sit beside. We highly recommend the lunch buffet, everything was scrumptious and fresh. The breakfasts were also incredible. All in all, it was a superb resort and we would definitely visit again."

Holiday details

  • Travel date: 25th June 2005

Okay

3
Average
by
Reviewed 27th November 2012

"Stayed in this hotel for the weekend, Very expensive very nice rooms, nice bar but I much prefer the Puente Romano down the road a lot more relaxed and just as nice"

Holiday details

  • Travel date: 13th May 2005

Great hotel, superb location

5
Brilliant
by
Reviewed 26th November 2012

"Just returned from a short break in Marbella and stayed the last night at the Marbella Club. Wonderful rooms, huge bathrooms (good rates off season), played golf at their golf club and found the staff really helpful. Great location mid way between Marbella and Porto Banus - would definitely recommend this hotel and will return!"

Holiday details

  • Travel date: 28th November 2004

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Marbella Club Hotel is also called

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