11 Traveller reviews from Holiday Watchdog
Super Hotel in Marbella
"Fuerte Marbella has a superb location in the centre of Marbella and the hotel overlooks the sea. Perfect hotel for kids it has a modern kids club called forticlub and its fantastic, children do a lot of activities and have fun while parents can relax. SPA & Beauty , 2 swimmingpools, next to the beach, general cleanless is good, dogs are allowed, facilities and services great! The weather was not very good but okay!"
- Travel date: 19th April 2010
a jewel of an hotel
"This was probably the best hotel we have stayed in and we have travelled a lot! Everywhere was spotlessly clean, the staff were efficient, friendly and helpful. We stayed on a bed and breakfast basis so cannot comment on the evening meals, but the breakfasts, which were served until 10.30am, were comprehensive. My husband had cornflakes, toast, bacon and freshly fried eggs, while I tried cheese, meat, croissants, fresh pineapple and melon and gallons of fresh coffee. The swimming pool was always clean, towels were provided and the loungers and umbrellas were freely available. There was a short tunnel from the hotel garden to the beach (more loungers and umbrellas) with toilets and showers. The hotels front entrance is a 5 minute stroll to the pedestrianised old quarter of Marbella which is a lovely place to sit in the square with a drink and watch the world go by. Our room was huge with the largest double bed we have ever slept in! The terrace was big too and we left the door open at night so that we could listen to the sea as we went to sleep. We never go back to the same place twice, but this could be the exception. This hotel has an amazing location between the sea and the town and really is worth a visit. There was entertainment each evening but this is not the place for someone who wants a nightclub nightlife. It is a wonderful place if you want to relax and be pampered. We are a couple who have just reached 60! I do not think that children would find a lot to do here."
- Travel date: 20th October 2007
"Stayed here for 4 nites in august 2007. I cant say enough about the hotel. Its lovely and clean, the pool is fantastic. The whole hotel area at the back is lovely, lots of grass and flowers. Its not cheap but i believe that you get what you pay for. i wanted luxury for my stay with my girlfriend and i got that. the most impressive thing about the hotel was the staff. they were all so friednly. all had a friendly "ola" in the hallway, all the front desk staff new english and couldnt do enough for you. i was very impressed and will centrainly return"
- Travel date: 2nd September 2007
Okay - but look for something better..if you can.
"Sorry - I like a little nicer hotel. I had been staying down the street at the Guadalpin and it was so much better. This hotel was old and need of a renovation. The room was old and smelled. The bathroom had showers that made my hair flat and horrible. My room looked out on the Med Sea but also bird poop and dirt. The grounds were beautifullly landscaped, but that was the best part of the hotel. The service was also good. It is really what it says, a four star hotel. For a few more dollars you could stay somewhere much better. It reminded me of the hotel on the Shinning. Big with old school charm, but lacking in the nicer elements of the Guadalpin. I would never ever stay their again. At night it did not seem safe and there were no blankets on the beds - just sheets. Stay away...the other people who have written good reviews, might not have stayed at other hotels in the area and did not know what they were missing."
- Travel date: 22nd July 2007
"This hotel is really beautiful. The rooms are newly decorated, spotlessly clean and comfortable. The corridors are carpeted which cuts down on noise. Mini bar was stocked with tempting goodies. There is adequate sunbathing around the pool areas and a nice outside patio dining/bar area. The location is convenient - a minute from shops and situated practically on the beach. I am not one for complaining about food, but the 1 lunch and evening meal I did have were a bit disappointing. Breakfast was good, the usual massive buffet selection you see in big hotels. Staff serve the tea and coffee. I asked staff ftwice or a second cup of tea but never got it. Another guest also observed that they allowed you one miniscule hot beverage. Take your travel kettle for your early morning caffeine hit and you'll be fine!"
- Travel date: 22nd July 2007
El Fuerte Marbella - it's a fabulous experience
"I have been to the El Fuerte 10 times in the last 18 months - long weekends, cheap flights great hotel. I fell in love with the place, the position, the people, the staff, the marvellous room overlooking over the sea and after arriving back after a long leisurely dinner at one of the many local restaurants there was entertainment waiting for youin the hotel - either traditional flamenco, singers or just soft music. The staff are great, obviously they are very experienced in all areas of hotel management and always make you feel as if nothing is too much - at check in they always try and get the right room etc., for you. It's not cheap but it's worth it. Liz"
- Travel date: 18th June 2007
Really enjoyed our stay here.........
"Just back from a weeks stay at this hotel and i must say (we stayed in the El fuerte Miramar Spa last year) it was a fantastic place to stay, so clean and the staff are first class. I booked directly with the hotel and i got them to organise a taxi pick-up from the airport (which was quite reasonable). The breakfast was very nice, large selection. You can get fresh clean towels each morning at reception for the sun loungers. The pool area is very nice and the nice trees and scrubery around makes the place very pleasant. The indoor pool was nice also and with the beach across the road and so close to lovely restaurants....it is a central location. We went over to Puerto Banus for a day (shopping a bit expensive), but i much prefer Marbella. The room we had, seems to have been just newly renovated, was so clean. I must say i had no complaints about this hotel. As our flight was not departing until around 9.30pm on our check-out day, we were allowed to stay in the room for an extra 50 euros (well worth it!). Overall verdict...........great location, fantastic staff, clean and centrally located hotel.........top class!!"
- Travel date: 4th June 2007
Fantastic hotel. wonderful loction
"We arrived at the El Fuerte after an early morning flight with all my family in tow. Had 4 rooms booked but even though check in wasnt until 2pm the helpful staff on reception gave us one of the rooms so we could store our luggage and freshen up etc. We were a bit dissapointed to be told that there would be no outdoor pool for the week as it was still being renovated but after the lady on reception saw my face drop she gave us a free drink voucher(the sangria was fantastic!) We had 3 children with us who couldnt wait to get in the indoor pool which in fact was more like an outdoor pool in a glass conservatory. This was good for the kids as it had shaded panels above and although they spent alot of time in the pool they never got burnt. The indoor pool also had a lovely sun terrace overlooking the sea and was perfect for sunbathing and keeping our eye on the kids. Our rooms were beautiful, newly renovated with a flatscreen t.v with some english channels including BBC1 and 2. The bathroom was also great plenty of clean towels and despite what the other reviewers have said the shower pressure in all 4 rooms was very powerful. The breakfasts were also great with plenty of choice and always restocked even if you went down late. As for the fussy previous reviewers regarding the poor quality and choice of breakfast this was not the case at all and I regard myself to be very particular especially when it comes to food. The grounds of the El Fuerte are really lovely, well maintained and emaculate and there were always plenty of sunbeds available with pool towels also provided. There is a private tunnel from the hotel to the beach which also has clean loos and showers to use, very handy if you are covered in sand after a day on the beach. The hotel itsself is really wonderful,very elegant with lovely seating areas and sun terraces to relax in. Nice touches too like free cava and orange juice to help yourself to from midday until it runs out. Also free fuit in reception. The hotel staff were all friendly and helpful and reception were great at calling us cabs etc. The hotel location is excellent right on the sea front to walk along the golden mile and only a 5 to 10 minute stroll into the old town, Orange Square. Lovely shops just up the road too, designer stores and also Mango and Zara etc. I dont think you'll find a nicer hotel in central Marbella for the money and this hotel could certainly merit 5 stars even though its only graded 4 stars. The outdoor pool did get finished on our 4th day so managed to use it for our last few days and it was lovely and clean, although not massive but we were usually the only ones in it. I should let you know that most of the guests at the hotel were mostly over 50 and there were'nt many families but we found most people there really friendly and they loved the children.The El Fuerte is a lovely hotel and we can't recommend it enough and hope you enjoy your stay as much as we did."
- Travel date: 27th May 2007
The love affair is well and truly over.
"My wife and I have been going to El Fuerte for years, and are even members of their "friends" club. But we've noticed an increasingly hard-nosed attitude from the chain in recent years. First, when you book direct, they stipulate a minimum stay of 3 nights. Then they try to sell you their most expensive room, which you don't want, because " there is nothing else available." Two points here. First, there is a shortage because the hotel is being extensively altered, but they don't tell you this. Secondly, if, instead of approaching the hotel direct, you book online, then there ARE other, and much cheaper rooms available. If they treat " friends" like this , heaven help their enemies. Then when you get there, there is loud drilling outside your room all day, but not at any stage of your stay do they acknowledge this, hoping you won't notice, presumably. We found the swimming pool and terraces closed off in April. There is an indoor pool, but because of hotel policy to open their gym to outsiders, this is invariably packed with locals, and their offspring. Only a small side-room room was open as a dining room, and there was no bed- room heating, despite temperatures in the fifties. When queried, they said it was warm the week before! Then several times a day for two and a half days, they promised the heating was being fixed that particular day, but when we left, it still wasn't working, and they clearly weren't bothered about guest comfort. When I asked for extra blankets, a maid came around with a stack, clearly distributing them to all and sundry. It was more like a refugee camp than an expensive hotel.I still have a vision of my wife with a bath towel over her blankets trying to get warm. Their magazine makes much of their family company, rewarding of retirees etc.It's a pity they don't show such regard for their guests. It is an attractive hotel, well situated, and will always attract customers, though that won't include my wife and I in future. It won't concern them in the least, but it should."
- Travel date: 5th April 2007
A sinking ship
"This hotel appears to be trying to live up to its four star status, but seems to be loosing. Fistly, we should state that we had a excellent room on a top floor water view, but with the worst mattresses we have ever slept on. No turn down service although the front desk did call on our second day to see if we were statisfied. Good nightly entertainment, an excellent health spa and a good breakfast buffet but a somewhat rude concierge (language was not an isue as we can converse in Spanish). Under renovation, the hotel is tired and not worth the price of admission."
- Travel date: 24th March 2007
Stuck in the 70's
"My husband and I have just come back from a few days at this hotel and the only positive thing I can say about it is that the view from our balcony out to sea was lovely. We had lots of problems checking in and after a huge hassle, we were let into a room that was already being used by someone else! When we went back to reception to let them know they had given us a room booked out by someone else they were apologetic but a completely unacceptable mistake for a supposed 4* hotel! The hotel itself is very dated and is badly in need of modernising - it is stuck firmly in the 70's. The room we were given (eventually) was average and quite poky - the only outstanding thing as I've mentioned was the view. Breakfast was disappointing with the usual baskets of mass produced cereals, cheese croissants and breads etc. The fried food looked disgusting. It was only on our last day there that we sat at a table with a breakfast menu which detailed that we could actually order fried eggs or an omlette. Funny that the disinterested waiters don't bother to let you know this when they offer you tea and coffee. In fairness, the grounds are clean and well kept. The majority of people staying at this hotel are of an older generation (50 upwards) and German so don't book here if you are a young couple looking for a romantic getaway or want to stay in a half decent hotel. Extremely disappointing. Stay elsewhere!"
- Travel date: 22nd March 2007
Hotel Fuerte Marbella is also called
- El Fuerte Hotel
- el fuerte resort
- el fuerte marbella