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Reviews summary

4
Good
1924 reviews
Brilliant
1224
Good
418
Average
161
Poor
64
Awful
57

10 Traveller reviews from Holiday Watchdog

Good choice but ........

3
Average
by
Reviewed 6th December 2012

"This 5 star has fantastic grounds and stylish rooms. However, don't be fooled into booking the EURO 45 lunch or dinner arrangement. The food is mediocre, bland and way overprized. For the same amount of money two people can eat great food at Los Tony's or other beach restaurants just outside the hotel."

Holiday details

  • Travel date: 26th February 2006

A place to return to

5
Brilliant
by
Reviewed 23rd December 2012

"After reading the recent reviews, I was not to sure if the Hotel would meet with my expectations of a five star accommodation. When I arrived at the Hotel if was pleasantly surprised by the lobby area which is decorated is a modern and elegant style. My surprise was even bigger when I opened the door of my room; contemporary style, lcd television, spacious and comfortable. Reception told me that the rooms where recently renovated, which are definately done with a lot of style and elegance. The gardens are spectacular! Next April I will stay here again as this Hotel offers very good value for money!"

Holiday details

  • Travel date: 5th January 2006

A Unique Vacation Resort

5
Brilliant
by
Reviewed 17th December 2012

"stayed there recently with my husband and two children.the staff while not always fluent in english was very friendly and helpful. the gardens are unique and huge,and the beach club very children friendly.for grown ups there is a separate beach club run by the famous Nikki beach brand,an absolutely incredible place! i was a bit disapointed by the rooms we got but after commenting at reception was told all the rooms and bathrooms of the hotel were going to be entirely renovated this winter.i was then shown the sample floor and wow,the new rooms were absolutely amazing! modern,classy,design but confortable.so if they really do it,the don carlos will be THE HOTEL to stay in in marbella."

Holiday details

  • Travel date: 11th October 2005

Average at best

2
Poor
by
Reviewed 6th December 2012

"The Don Carlos has a nice pool area and fantastic gardens but is otherwise pretty average. The bedroom wasn't particularly large and was dated - the bathroom was tiny. Apparently the bedrooms are being renovated over the next 12 months - not a moment too soon. The reception area had the feel of an airport executive lounge and is immediately forgettable. The buffet breakfast was OK (all the usual stuff but nothing exceptional) and the lunch was actually quite nice but the staff were arrogant and unhelpful. For the same money there are probably better places to stay in Marbella."

Holiday details

  • Travel date: 1st September 2005

No where near Marbella

2
Poor
by
Reviewed 30th October 2012

"This Hotel is NOT IN MARBELLA as described, it is approx 12km away, and very badly signposted, it took me an hour to find it (note there are no detailed maps on their website) now I know why. I was so disgusted with the misrepresentation of the hotels location, that I did not stay, but still had to pay!"

Holiday details

  • Travel date: 29th August 2005

overrated

3
Average
by
Reviewed 23rd December 2012

"everything was OK, the breakfast, the pool, the dinner and the hotel;just 2 bad points: - the rooms were too old for a 5 star hotel - they must be renewed.. - as I came at the hotel i went to the beach at 4.30 pm; they wanted me to charge a 8 € for the chairs at the beach at 4.30pm!!! By the way 8€ for a day is too expensive"

Holiday details

  • Travel date: 26th August 2005

Watch what room you get!

2
Poor
by
Reviewed 17th December 2012

"Had a great time in Marbella. My advice: rent a car so you can easily get to Porto Banus for night time fun and it is an easy drive to Granada to go to the Alhambra. The breakfast buffet is wonderful, but if you don't want all the calories, it is just a short walk or a one minute ride to the supermarket which has wonderful and inexpensive produce. The hotel does charge for chair/towel usage at the beach and at the lower pool (beachside). It is 8 euro per person/per day. The beach and pool are open to the public at 15 euro per day so the weekends do get crowded. Need to get down to the beach early to get a shaded hut. What I have not seen mentioned on previous reviews is the basic layout of the hotel: there is one tower where the room have terraces and views of the mountains, ocean or both. Then there is a perpendicular wing where the rooms have neither views (look out over the roof of the restaurant) nor terraces. This is what we were given first. It was horrible and very claustrophobic. I went to ask about a different room in the a.m. and was given a room in the tower. Other people, however, who came later in the week and inquired about a room change were unable to get the better rooms. As far as I can see there was not a price difference, just luck or request. Dinner at the main restaurant was ok, nothing great. Long walk to the beach from the rooms. The layout is that Nikki Beach (a chain of hip beaches) is immediately next to the hotel's beach so if you have a lounge chair on the Nikki side, you will hear the music - so depending upon if you want it..., then on the other side is the jet ski and other similar rental and then there is the Marriott beach. My point is that the Marriott and the Don Carlos, basically share a beach so if I were so lucky as to be planning another trip to the area, I would definitely comparison shop the two. The previous comments about sales on the beach was very accurate. Every few minutes a vendor is walking by to sell fake purses, hats, watches, or to offer a massage or henna tattoo. Only once did I see a hotel employee tell the vendor to leave the private part of the beach and go back to the public part. Another issue was the cleanliness of the first room we had - a previous occupants gum wrapper was on the bathroom floor - yuck! Once we changed rooms, I was happy and we had a great time in Marbella."

Holiday details

  • Travel date: 15th August 2005

A very comfortable stay...

3
Average
by
Reviewed 25th October 2012

"My wife and I stayed at the Don Carlos and were very pleased with the grounds, the pool, and the service. I asked for roses and champagne and the staff handled the pre-request with no problem. Room service offering were adequate. Moreover, the room was better than I had planned. The restaurant and food offerings were weak at the hotel, but who goes on vacation for hotel food...not I. The stay can add up as not a lot is included in the cost of the room."

Holiday details

  • Travel date: 19th July 2005

Exceptional

4
Good
by
Reviewed 30th October 2012

"I have fallen in love with its gardens and service. Staff really cares of your wellness. Junior suite is great, recently refurbished, and wonderful views. Food above average. Te beach... unforgettable. I can´t understand how anybody can find something wrong about this hotel."

Holiday details

  • Travel date: 17th July 2005

paradise in marbella

5
Brilliant
by
Reviewed 27th December 2012

"we went back to the don carlos for the first time since 2001.the hotel has been refurbished in a great contemporary style.very cool and elegant. the staff seemed younger and much friendlier. the food quality is way above average. the gardens are spectacular and impeccably maintained. we stayed in one of the new suites they have built as an extension to the hotel in a private wing.the quality of the suites is as good as any of the best resorts. and finally the prices are a steal,best value for money in marbella"

Holiday details

  • Travel date: 28th April 2005

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Don Carlos Leisure Resort & Spa is also called

  • Don Carlos Hotel
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