29 Traveller reviews from Holiday Watchdog
"We totally agree with Muston's comment on the Thomson rep. We were in the hotel also in August 16 where there seemed to be two reps milling about doing their own thing. The younger of the two was so inexperienced and inefficient .
This was our 4th year in succession at the Angela and first time ever we encountered such unfriendly surly reps.
If it wasn't for the lovely hotel staff who looked after us so well, we would never go back."
- Travel date: Sun 12th of February 2017
Not to bad
"My wife and I spent xmas at this hotel 22/12/2016 till29th at first Malaga airport a long walk from airplane to coach we are both disabled in one way or other so was a long walk have to stop every few second .We arrived at the hotel got though check in very fast then we looked around I said to the wife its GODS waiting room .there was so many senior oap but all very friendly sadly no help to your room with bags etc .The room was very under the weather needed up lifting tv to small needed more sockets but other than that very clean .Shower very powerful so was the wc flush . Breakfast lovely evening meal not very hot but ok .But overall a nice clean hotel . Thanks for a good stay Mick&shirley "
- Travel date: Fri 30th of December 2016
Take note, true genuine review....
"To be short, not a 4* platinum hotel more like a 2.
Transfer fine but after queuing for reception we were greeted by miserable staff, no help with bags.
Our room was like returning to the 70s, dowdy decor. The door and frame were coming away from the wall which I reported, (no-one fixed it). tiny flat screen TVs, admitted it had English channels that froze all the time leaving it unwatchable. The air-con was ok but the hot fan outlet is situated low on the balcony so blows hot air on to your legs so needs switching off if you want to sit out. Shower leaks onto the bathroom floor and wooden skirting swells due to it so the bathroom door cannot be closed let alone locked. Room 903.
Beds are old and like lying on floor, hard. I ended up with aches in my neck hips and calves.
No sockets available to charge my phone or anything, end up struggling under the cupboard to unplug the kettle.
The infinity pool, well that looks down onto a busy main road.... (Awesome).... Lol
Food is fair choice wise if not a little bland.....
The entertainment is laughable to say the least, I've heard better singers in karaoke bars. The entertainment room is more like a old folks home.....
Resort is ok but looking tired overall, not for me and I will not be returning.
We both ended up in hospital on drips for 24hrs and being diagnosed with gastroenteritis, (food bug), which left us missing return flight and having to endure an extra night, thankfully our insurance picked up the bill, hospital bill alone was â¬2900.... Cannot fault AXA insurance to whom we are extremely grateful, (word of advice, never scrimp on the insurance, we wasn't advised we were being taken to a private hospital)......
Thomson reps totally unhelpful, we became ill the day of a trip we had booked to Gibraltar, we had paid for it previously, as expected, no refund offered.....
Overall we have been truly let down by Thomson, (shame).....
- Travel date: Sun 14th of August 2016
LETTING THOMPSONS DOWN
"Absolute rubbish. The Thomson rep here is letting the company and its customers down also other reps trying to help holidaymakers. This rep thinks she is on holiday. Thompsons holidays have got to review training of younger reps as it seems they are given the wrong idea of whats expected of them . My daughter is a solo traveler and she has been given no help on issues that be minor to some people but worried my daughter to distraction. The problems could have been sorted very quickly with just a word off re-assurance or nipped in the bud by a responsible rep. In essence, my point is give this hotel, which is not totally to blame, a wide birth until Thompsons sort the under performing reps out.
- Travel date: Wed 10th of August 2016
We will never be old enough for this hotel!
"Stayed over Christmas and New Year, 2015. Lovely hotel, great location, room lovely.
BUT, dear me, we are a couple in our mid sixties but we will thankfully, NEVER be old enough for this hotel - even if we both get telegrams from the queen!
The staff are lovely, reception ,waiting staff, bar staff and chamber maids. I just don't think that they should be expected to clean round people who don't feel up to leaving their rooms. I also found it beyond their call of duty to have to go round plating up dinners for elderly folk so that they don't spill on route to the table.
After breakfast , a huge majority of the residents, sorry, guests ,go into the front lounge for a sleep. Mind you, they are probably saving themselves for the sequence dancing which takes place every evening in the main area.
Now that I am home, have booked a rejuvenating spa for tomorrow as I feel I have aged 25 years over the festive season."
- Travel date: Thu 14th of January 2016
"Stayed for 2 weeks. Left at airport at start of holiday with Thomson, apart from paying for transfers. Rep rude and unhelpful. Avoid this place if you are younger than 65. The food awful, I'm sure the same food was left standing from lunchtime through to the evening, we ate every day in the adjoining cafe. Entertainment a complete joke, and extremely fat singer, who loves himself, and line dancing.
I had a stomach bug for the first 3 days, and we didn't eat anywhere else.
The rooms are clean, but tired. Reception staff are icy, the female has difficulty making eye contact. The waitress in the dining room rude in the extreme.
You can safely say, we will not be going back."
- Travel date: Thu 6th of August 2015
"Booked the hotel as a adult only hotel only to find children booked in, told by rep that children were in the small print.On arrival dropped off 200yds from hotel with no porter assistance for luggage.The pool was a joke, far to small for the number of guests. 20 people in the pool and it was crowded. Had to queue for over half an hour for a sun beds only 30 parasols and 100 sunbeds for 500 guests.No daytime activities at hotel, some evening entertainment quite good but all ended at 10.30pm. Surrounding area crowded heavy sewage smells. food was good and rooms average. will not be returning. Hotel is not 4 star standard, at best only 3star. "
- Travel date: Sat 24th of August 2013
Great Hotel - pity about the 'Moaners' !
"Having just returned from our 10th visit to the Angela, I am at a complete loss as to the comments in the previous review! The staff at the Angela are the friendliest we have ever come across (and that includes 5 star establishments in Mexico and America!) - all you need to do is be polite and you will get whatever service you require.
Yes, the pool is small (it is one of the older hotels in Los Boliches) but it is being up-graded over the winter period. Also, the pool is cleaned EVERY morning before it opens at 9am.
Don't blame the Hotel for the cost of excursions - it you are unwise (a carefully chosen word) enough to book through the Tour operator (presumably Thomsons) before you check with local companies - one of which operates from an office withing 200 mtrs walk of the Hotel - then I'm afraid you only have yourself to blame if you feel ripped off!!
As far as the sunbeds are concerned, there are over 150 available around the Sun Deck, swimming pool and garden area. If these are full, there are very cheap rates available for the 'cabanas' on the beach opposite.
Agreed, the hotel is in need of a face-lift (the rooms have already been upgraded since last year with walk-in showers and FST televisions)but as the hotel is always so popular with it's regulars it need a complete 'closedown' to get the work done - and this is just what is happening between )October '12 and March '13.
Finally, the Restaurant is open from 7.30am to 10.30am for Breakfast and 5.30pm to 9.30pm for Dinner, so again it's not the Hotel's fault that guests choose to go for meals at the same time - apart from having set meal times, what do you expect the Hotel to do about it?
The number of people returning year on year are a testimony to how satisfied the majority of guests are and most of them, I'm sure, will be pleased that those who enjoy moaning will choose not to return - it leaves more space for us!
Graham - Stockport"
- Travel date: Tue 30th of October 2012
most boring hotel that I have ever experienced,
"From the moment we arrived ,i knew we had made the wrong choice. the hotel was in such need of refurbishment, so outdated. we have stayed in three star all inclusive hotels and payed less. we feel we have been completely ripped off by what it cost us. the trip to gilbralta 26 euros each, after booking it we noticed that we could of gone for 15 or 16 euros with other companies.
the pool area was awful , we could never get sunbeds, the pool was tatty and very small and poorly matained- never saw it been cleaned once.
the dining room was at a cattle market at times!!, best to go for breakfast at 10 am and evening meal at after 9.30pm. Then in the entertainment room we could never get a seat, the whole experience was a drag!, never thought i would say this about going on holiday but i couldnt wait to get home!!. we go on holiday at least twice a year , but never again to hotel angela fuengirola, AWFUL!!."
- Travel date: Sun 9th of September 2012
Lovely hotel, great location, Friendly staff, clean rooms and good choice of food
"Had a great time here with my husband, on our first trip to costa del sol. Hotel right on top of beach, there is a great little cafe on beach.Plenty of shops and bars. Recommend going up the side streets for night out rather than on sea front, some good karoke bars around.We would come again.They also have a new terrace cafe on the first floor which was lovely bright airy with good food and great service. our only moan was the entertainment is catered mainly for over 70! dated. If your over 60 and and like waltz dancing then this is for you.Hotel needs to vary their entertainment for all tastes."
- Travel date: Sun 3rd of June 2012
"We have just returned from the Angela Hotel, can not fault this hotel, we went with 2 friends, the location is perfect, the food is buffet style and something to suit all tastes, rooms cleaned to a good standard, the entertainment was good, we will definately return. Our ages range from late 50s to late 60s, the hotel is geared more to our age group rather than for families or younger folk. English TV Channels BBC1 ITV1 and several more english channels. "
- Travel date: Sun 3rd of April 2011
"After reading the reviews was alittle concerned, but on arrival receptionist was helpful. Room was cleam with great seaview. Always plenty of sunbeds, food was great with loads of choices.
If you go to the beach and want sunbeds go to the beach opposite the sister holel Yaramar where you can have 2 sunbeds and a sangria for 5euros for the two!
We didnt really eat out much as we went half board and it was ample for us.
local travel shops are alot cheaper than booking with a rep, we went to Gibralter shopping for a day and it cost 14 euros whereas it you go with the rep it cost 25 euros!
Cigarrettes range between 28 euros and 39 euros,
Take the little train it cost 5euros to go all aroung Fuemgirola and you can get off and one part and get on again with the same ticket in that day.
All in all we had a great time at the Hotel Angela and would reccommend it, although most of them did seem to be over 60 it did not bother us at all."
- Travel date: Wed 11th of August 2010