121 Traveller reviews from Holiday Watchdog
last minute holiday
"Booked this last minute holiday for new year 2015. Arrived at the hotel, found the reception staff friendly,helpful,and efficient,the restaurant stayed open for people arriving on the late flights.only booked a single room but was allocated on arrival a studio apt which was very spacious,clean, with a good view from the balcony,at no extra charge. Food at all meals was varied ,well cooked and to a very high standard,in a spotlessly clean restaurant. Entertainment in the evening was varied and excellent.Staff worked hard to provide a superb service for all guests.The New Year gala dinner was wonderful and the chefs must have worked very hard to produce such a sumptuous banquet. the only downside to the holiday was the lack of manners on the part of some Spanish and English guests,they seemed to push in at every opportunity,and thought that mealtimes were a chance to grab food,like there was a food shortage,but this was not the fault of the hotel,unfortunately there are rude people everywhere in the world.Apart from this one thing ,i can sum this hotel in five words. Superb! Superb!Superb!Superb! I Shall Return.........."
- Travel date: Wed 13th of July 2016
Home from Home
"Just got back from the Bali after a wonderful 2 week holiday. It may be 3 star but offered 4/5 star. Our room was bright, modern with good furnishings, spotless, the bathroom was roomy and spacious. the rooms were cleaned daily, also the bed made each day, and the towels changed . The food at all mealtimes were excellent, offering something for every appetite and palette, plenty to choose from, all freshly cooked. All the staff were really helpful and were very professional, the dining room was kept very clean, the kitchen and dining room staff worked very hard The entertainment was different each evening, something for families and adults alike. The only downside was the location, the hotel is at the top of a hill, we are fit and in our late sixties, we found it a moderate climb, but this would not deter in returning, its to be greatly recommended, so glad we stayed, excellent value for money"
- Travel date: Fri 16th of November 2012
Top hotel George and Pauline Liverpool
"Could not find anything to criticise about the place.The food was fine and the staff were very friendly and efficient.The entertainment was ok,unless you were expecting top acts.The entertainment staff put a lot of effort into what they were doing and should be commended.I went all inclusive in July and would definatley go again,would most definatley recomend it."
- Travel date: Mon 30th of July 2012
good hotel great place to stay
"2nd time we stayed here its got better.the rooms are a good 3star standard.the food is of 4star standard .and the staff are 5star .we will stay here again.and lager at 1euro a pint at bottom of hill make it even better.see u soon the bali
love chris anne"
- Travel date: Thu 31st of May 2012
Excellent value for money
"I stayed at this hotel in October 2011,you cannot get better value for money.We stayed AI for 1 week.The food was great!plenty of choose from and always fresh salads.
The staff are friendly and rooms cleaned daily.
I cannot understand WHY anyone can complain for the cost of this hotel and what you get in return.
Yes there is a hill,but takes 2 mins to walk up and down.
If you want a lovely location and excellent value for money i would fully recommend to anyone. "
- Travel date: Thu 22nd of March 2012
"Just returned from a week at this hotel. The food was terrible, cold and didn't look at all appetising. The breakfast was the best meal of the day. We are not finicky eaters, but found it difficult to enjoy any meal. We were both ill and thought the all inclusive offer that we paid for was not at all good value for money. There are lots of bars around the area which do food at very cheap prices. The main entertainment area was very cold at night and the beer was so gassy we couldn't drink it, if we wanted the other beer we had to pay.
The hill is very steep so if you are not 100% fit it can be a real problem.
The good points are the bedrooms are warm and clean and the resort is lovely.
We will definitely visit this resort again, but never stay at this hotel. "
- Travel date: Sun 11th of December 2011
Great holiday and value for money
"We've just returned from Benalmadena. What a cracking hotel and resort. The food in the hotel offered different specials every night and the salad bar couldn't have been better. There was always a good choice of desserts, including three types of icecream to self serve. We found the staff lovely and efficient. Our room was clean and well serviced everyday. The entertainment catered for different tastes - we enjoyed the flamenco night but other things were on offer on other evenings. Always bingo - not our sort of thing - but at least it was to some people's liking.Don't believe the walk to the beach area should be called Cardiac hill - it was not that bad and the beach area is well served with cafes, restaurants and quiet areas as well. We will be returning to the hotel in the future."
- Travel date: Mon 21st of November 2011
"just come back stayed a week at this hotel and cannot fault it we had a great room .great view and the food was spot on very clean good entertainment. and nice staff great location and to top it all off it was 25 degrees all week we will come back again next year went with thomson and they were great reps rob and leza ."
- Travel date: Mon 14th of November 2011
"Just come back from a 10 day stay at this hotel unfortunately only managed to stay there for 3 nights the food was always cold and not a very large selection, no entertainment at night. The cardiac hill was a lot steeper than we were told by our travel agents as I am an oap i found this very hard work u need to be fit,well and under 50. I had to change hotels which cost more and ended up spoiling my holiday, wouldnt recommend this hotel to anyone."
- Travel date: Sun 30th of October 2011
Best Holiday We Have Ever Had.........
"My daughter (age 14) and I have just returned home after a fantastic AI, 2 weeks at Hotel Bali, Benalmadena.This being our 8th time at this hotel. We arrived there at 10.45pm and were shattered, the reception staff were very welcoming and efficient. We booked in and were given our key, not for the room we requested, but we did have a lovely room with a pool/sea view. It was lovely seeing familiar staff faces, who also recognised us. Our room had a tv and hair dryer, it was cleaned daily with fresh towels. The restaurant was kept very clean, there was always a wide variety of food, breakfast had something for everyone, cereal, smoked and unsmoked bacon, sausage, fried, boiled and scrambled egg, beans, toms, crossants, cold meat,cheese, yogurts, fruit, and toast. Lunch and Tea also had a wide variety and was very nice. Bar staff were always very friendly and efficient, they were rushed off their feet, but we still had service with a smile. AI drinks were very good. Best of all was the Med Playa Amination Team, this team is the best in the whole of Costa Del Sol, they made our holiday, the day time activites were great and plentyful, but the evening entertainment was very professional, it started at 8.30pm with the kids disco, till 9.30pm then it was bingo, then 10pm the shows started with Mama Mia, Grease, Dirty Dancing and Michael Jackson, they also had audience participation nights, Western and Hawaii nights, we also had a parrot, reptile and bird show. The entertainment then continued till 1am inside with a disco or kareoki. I was a bit disappointed with the AI in the "Sunny View Cafe" by the middle pool (this hotel has 3 pools) it opened at 11am - 6pm but you couldn't get food from here inbetween 12.30 - 3pm on the AI, only if you were paying for it, chips wasn't on the AI at all, you could have toasted sandwiches, hotdogs or burgers. Come on Hotel Bali, we Brits like our chips...... The life guard at the middle pool was very good, he spoke very good english and was very friendly. He was lovely. The hotel is on cardiac hill and anyone with walking difficulties would have problems getting out and about without a taxi. We went to Paloma Park, where the guinia pigs and rabbits run freely around your feet, every Wednesday morning if you walk to the top end of the park there is a market/flea market which is great if you like bartering, I had some great bargains. The promonade has got to be one of the best on the Costa, tho there are a lot of steps down to it, it leads to millionaires marina, this is a site you must see, shops,bars, restaurants, big boats and marvelous appartments, where the boats are moured, there are massive Koi Carp, take some bread and feed them, the kids and adult alike will love it.There is also a water park, midnight fair, cable cars, 24 hour square, where the night clubs are and bonanza square where you can have food and a drink and many more attractions in Benalmadena, we dont go to them now because of returning to this hotel many times. We travelled with Thomson, we made friends with the reps, even tho we didn't need them, they were a great team. Overall this holiday is the best we have had and we will definatley be returning again next year."
- Travel date: Wed 31st of August 2011
Do not go you have been warned
"Just got back from a weeks all inclusive, to be fair the food is excellent. Not a lot else is though and worst of all is the so called entertainment which is totally awful. The leader of the entertainment crew does not know what he is doing and speaks so fast that no one can understand him. While I was there they put on shows such as momma mia, dirty dancing and a Michael Jackson tribute. Momma Mia was awful the dancing and putting together of the show is totally awful, dirty dancing the same. Then the Jacko tribute they said it was to resemble the life of Jacko??? According to them he was born about the age of 30 was never in the Jacksonn 5 and best of all could not sing a note because he does not in there history of Jacko. Oh yes and he was also very fat according to them. So what is the point of all inclusive if you have to sit there and be bored out of your brains by this garbage.
The day time so called entertainment was no better playing very simple games they could not get people interested and did not know how to play them. The hotel does some sort of scheme with local schools and let lots of children parties stay but no one controls the kids and they seem to just run riot. Kbocking your drinks over and running up and down in the corridors while you are trying to sleep shouting and swearing. No one attempts to stop them. It is also the rule to allow gangs of youths to swim in the pool at 2 or 3 in the morning again shouting and swearing.
If this sounds like what you want then fine go to Hotel Bali if not you have been warned."
- Travel date: Sat 18th of June 2011
"stayed 7 days early june.hotel very clean,staff friendly and helpfull especially good with children,enjoyed all meals[half board basis]breakfast until 10.30 evenings up to 9.30 we had a late flight back but were given a clean room to shower in after 12 noon checkout.will definitely go back.the hill is not very long or steep."
- Travel date: Thu 16th of June 2011