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Reviews summary

4
Good
652 reviews
Brilliant
283
Good
273
Average
78
Poor
12
Awful
6
  • 5 room
  • 5 pool
  • 5 beach
  • 5 service
  • 5 value
  • 5 food
  • 5 cleanliness
  • 5 location

16 Traveller reviews from Holiday Watchdog

Top marks

5
Brilliant
by
Reviewed 8th November 2016

"A lovely hotel situated in the old part of Tosse , a lovely picturesque walk to either the castle or the town . Was concerned about to mention of the steep hill up to the hotel but can safely say that the hill was no more than you would find on your wander up to the castle. Extremely friendly and accommodating staff. Would have to stay there again when we return to Tosse in the future. Very chilled ."

Holiday details

  • Travel date: 12th October 2016
  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

excelant value, having only paid £337.0...

4
Good
by
Reviewed 8th August 2008

"excelant value, having only paid £337.0 each, very clean good location, food simple but very well cooked. Dinner started at 8pm, perhaps a little late for young ones, and some queing, but great friendly staff. and will look to return again some day"

Holiday details

  • Travel date: 8th August 2008

Just got back from a wonderful, relaxing...

4
Good
by
Reviewed 26th July 2007

"Just got back from a wonderful, relaxing break. Tossa itself is absolutely beautiful, winding streets full of shops and bars/restaurants. The old town is amazing, very picturesque and quite romantic. The hotel is very clean and well managed. The buffet is varied, but I think some would find it too 'Spanish' and unusual. I did find they served pork and veal a little too often. The desserts are very good. The service provided by the staff, especially the bar and restaurant is excellent. Staff are friendly and speak good English. The hotel is on a slight hill, so those with mobility problems may find it difficult. The transfer coach cannot get up it, you have to walk. The hotel sends a van to get the luggage though, which is good. If you have to leave before breakfast the hotel will make up a packed lunch/breakfast for you. The pool is quite small, no room for inflatables! The gardens are an interesting feature. There is regular, varied entertainment, but not everyday. The next resort is Lloret, I personally found this a bit too cheesy and tacky. It is a lot bigger and busier than Tossa, but nowhere near as beautiful or friendly. The boat ride to get there though was very worth the money. Overall, a very pleasant holiday."

Holiday details

  • Travel date: 26th July 2007

Ideal for a short break

4
Good
by
Reviewed 7th November 2012

"Stayed here for 3 nights 5 - 8 July and would re-iterate what the other reviewers have said. The hotel is in a good location 5/6 mins walk from the bus station and another few minutes through the old part of town to the beach. My opinion would be that the hotel would best suit couples or families with younger children who are looking to relax and chill. There is a short walk uphill directly in front of the hotel, however, this should not present a problem unless you require a walking aid or wheelchair. We stayed in room 330 which was a corner room with a (partial) sea view, pool and garden view. Although the rooms are fairly small they are adequate, spotlessly clean and there is a full bathroom. Top marks to the maid service for fresh towels, sheets and the general standard of cleanliness not just in the rooms but throughout the entire hotel. Although the pool is small it has good sunbeds and bar service. We stayed on a B & B basis and there was certainly sufficient choice at breakfast - even for a vegetarian! The evening entertainment appears pretty limited but the resort itself is full of good restaurants and reasonable bars. The beach becomes very busy so be prepared for a bit of a crush at least until about 2pm. The area around Tossa is very nice and you can explore either by car, the excellent bus service or by the small ferries which ply up and down the coast. Tossa definately offers a different experience from its louder and brasher neighbours Lloret and Blanes and it would appear that it is trying hard to keep development under control. In summary an excellent hotel well worthy of its 3 star rating and with its excellent bus links to Gerona airport (see SARFA timetable on the net) Tossa makes an excellent short break destination or a base to explore both the coast and Gerona and Barcelona."

Holiday details

  • Travel date: 8th July 2007

Loved Every Second!!

5
Brilliant
by
Reviewed 25th October 2012

"Hi everyone!! I went to the Hotel Neptuno in Tossa about 2 years ago now and now every holiday i go on has never matched up to it. The hotel is beautiful and always very clean. The staff are amazing. They just added to the holiday feeling, they where cheery and very helpful and share many jokes with travellers-we loved them!!! (Especially as if you ask for a vodka and lemonade they put about double vodka as you would get in an English pub!!) Therefore we spent a lot of time wondering how we got so drunk on two glasses of it!! The food was also good. I cant believe anyone would say its bad! Some of it was sometimes cold but the chefs wouldn't grumble if you ask for it reheating-there is such a selection and its a buffet waiting for everyone to come down to dinner so its hard to keep an eye on every dish. Like any european hotel, you have to be early to get a sunbed by the pool or if you go down to the beach there is small charges to have a sunbed for the day. There is also a castle on the beach which is amazing to walk up either for a romantic walk at night or to cool down in the day as there is always a breeeze! We also took a boat trip which was also really good, look out for these as they go from the beach every day. The little town of Tossa is really nice, there is a wonderful atmosphere. Plenty of supermarkets, restaurants and pubs and if you want lively night life another town in the costa blanca is Lloret De Mar which is loud at night with pubs and clubs galore. Like i said, Hotel Neptuno is one of the best hotels I have ever stayed in, I loved every second and dreaded coming home."

Holiday details

  • Travel date: 5th July 2007

Great little hotel

5
Brilliant
by
Reviewed 19th October 2012

"A great little hotel, we stayed three nights in June 2007. All the staff, from reception to cleaners were friendly, the bar staff were very happy to serve and always kept their sense of humour. The room was quite adequately sized and kept spotless.Towels were changed daily. The restaurant was also very clean and bright, the food was always hot and presented well, although the selection of food was a little limited, but we aways had a good meal. There was almost no entertainment except the obligatory flamenco night while we were there, but the guests were friendly and conversation with them was easy. We would certainly recommend this hotel to anyone looking for a small traditional hotel away from the "lager louts" of other resorts and we would have no hesitation returning to this hotel in the future."

Holiday details

  • Travel date: 26th June 2007

The hotel Neptuno is a lovely Spanish ho...

4
Good
by
Reviewed 14th June 2007

"The hotel Neptuno is a lovely Spanish hotel, my family and I have been at least 15 times, so you can see I like it very much. The resort of Tossa De Mar is really lovely, and I could stay there forever. It is also in easy reach of Barcelona, and you can travel up the coast in one of the several boats. The fact that everything is in with easy distance, is really nice. If you are in the front of the hotel the view is wonderful, you can see the mountains, the gardens and the sea. The buffet is really nice without being too much to overface. I love the little sun terrace and the pretty gardens, it is a very pretty hotel and really good value for money."

Holiday details

  • Travel date: 14th June 2007

Great vacation hotel

5
Brilliant
by
Reviewed 28th October 2012

"Neptuno is in a great location - sure, it is not right on the sea, but walking to the beach from it takes you through the town - a nice experience. Also, the location is very quiet. Rooms are rather basic, but the bathrooms are newly renovated - spacious and modern; a balcony is a nice plus. Breakfast, included in the price, is quite decent. Parking at the hotel is limited, but you can usually find parking close by on the streets. Hotel also appears very child friendly. There is a pool (with a kids corner), giant chess, pool table, etc. The only people I would NOT recommend this hotel to are those who have trouble going up a hill - it is a bit of a climb to get to Neptuno. Other than that, it's a truly great choice for a vacation."

Holiday details

  • Travel date: 29th May 2007

great holiday

3
Average
by
Reviewed 29th October 2012

"it was great everyone so freindly the pool was a bit small but meals and everything else was great also very clean all around the hotel and most of all the bar staff great will be back again beter weather i hope as we were there when it was thunder lightning for 4 days but did not spoil our holiday"

Holiday details

  • Travel date: 9th January 2007

Best hotel in Tossa for us

5
Brilliant
by
Reviewed 25th October 2012

"Board Basis: Half Board Date of Holiday: Jul 2006 Tour Operator: Airtours Submitted By: Mrs J Rey Overall Rating: 9/10 Comments: Just had an excellent holiday at the Hotel Neptuno, Tossa de Mar. The hotel is only about two minutes from the town, down a steepish road and about 7 minutes from the beach. The hotel is spotlessly clean, towels changed every day and bed linen every three days. Make sure you ask for a room on the front as the back looks out on to the cliff. The staff are very friendly and can't do enough for you (ignore any reviews which say otherwise and just make the effort to chat to them - you will find them delightful). The food is adequate, plenty for breakfast and good - the evening meal is plentiful but the standard varies, however the desserts are lovely. Bear in mind that this is a 3* hotel and air-conditioning is included in the price, there is waiter service round the pool and it is in a prime position. Because of the hotel's position the pool area does have parts which are shaded some of the time during the day but you can use the solarium which gets the sun all day and also you can sit in the gardens (but only on towels). There is some sort of entertainment on most nights although we prefer to walk to the town and people watch (there are plenty of bars for that but none, thankfully, which call themselves 'British Bars'!!). Tossa is not a resort for young rowdies - it is ideal for couples of any age and families, all of whom seem to love it as we do. There is a castle and old town at one end and it is an easy climb to the top where there are magnificent views over the bay. The cost of the holiday was reasonable and we cannot fault Airtours as both our flights left on time (even though our return journey was only three days after the terrorist scare) and the in-flight meal was the best we have had for a long time. We will definitely be returning to the Hotel Neptuno in the very near future."

Holiday details

  • Travel date: 22nd September 2006

Just had an excellent holiday at the Hot...

5
Brilliant
by
Reviewed 24th August 2006

"Just had an excellent holiday at the Hotel Neptuno, Tossa de Mar. The hotel is only about two minutes from the town, down a steepish road and about 7 minutes from the beach. The hotel is spotlessly clean, towels changed every day and bed linen every three days. Make sure you ask for a room on the front as the back looks out on to the cliff. The staff are very friendly and can't do enough for you (ignore any reviews which say otherwise and just make the effort to chat to them - you will find them delightful). The food is adequate, plenty for breakfast and good - the evening meal is plentiful but the standard varies, however the desserts are lovely. Bear in mind that this is a 3* hotel and air-conditioning is included in the price, there is waiter service round the pool and it is in a prime position. Because of the hotel's position the pool area does have parts which are shaded some of the time during the day but you can use the solarium which gets the sun all day and also you can sit in the gardens (but only on towels). There is some sort of entertainment on most nights although we prefer to walk to the town and people watch (there are plenty of bars for that but none, thankfully, which call themselves 'British Bars'!!). Tossa is not a resort for young rowdies - it is ideal for couples of any age and families, all of whom seem to love it as we do. There is a castle and old town at one end and it is an easy climb to the top where there are magnificent views over the bay. The cost of the holiday was reasonable and we cannot fault Airtours as both our flights left on time (even though our return journey was only three days after the terrorist scare) and the in-flight meal was the best we have had for a long time. We will definitely be returning to the Hotel Neptuno in the very near future. "

Holiday details

  • Travel date: 24th August 2006

Just had an excellent holiday at the Hot...

4
Good
by
Reviewed 17th August 2006

"Just had an excellent holiday at the Hotel Neptuno. In an excellent position only two minutes from the town which is delightful and about five minutes' walk to the beach and castle from where there are spectacular views over the town and sea. The hotel is spotlessly clean, towels changed every day, beds every three days. Air conditioning in bedrooms is included plus hairdryer. Staff there are particularly friendly (we have read some reviews which said they were not but I can only think that whoever wrote these must have been completely insensitive) and prices for drinks are reasonable. Make sure you ask for a room on the front as the back ones look out on to the face of a cliff. Nice, but not enormous, pool area, different parts are shaded for some parts of the day but there is a solarium which gets sun all day. Lovely gardens with lots of trees and bushes where you can sunbathe (on towels only) and you see the Roman villa ruins from here for free. The breakfasts were very good with plenty of choice - evening meals were adequate, as much as you wanted but not a great deal of choice, nice salads, a couple of meat dishes and some fish, and usually a paella or pasta dish, always chips (a bit boring) and another kind of potato and vegetables (perhaps not very good for vegetarians) - excellent sweets and plenty of fruit. Tossa is a lovely place for couples, families etc with people from many different countries and best of all we didn't see any British pubs or loutish behaviour. Both our flights were on time (in spite of the terrorist scare just before we came home) and we have no complaints whatsoever about the hotel, the resort or Airtours - we will most definitely go back in a year or two. "

Holiday details

  • Travel date: 17th August 2006
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GHT Hotel Neptuno is also called

  • Neptuno Hotel
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