14 Traveller reviews from Holiday Watchdog
5th stay coming soon.....
"Can't disagree with too many of the comments on here.... would just like to say that we are returning for our 5th visit in three years! We are treated almost as family on our return by the friendliest Hotel staff we have ever met. Food is varied, plentiful, always fresh and well cooked, wine and beer prices are reasonable, waitresses are excellent and remember where you may prefer to sit, which drinks you regularly order and, as the same staff have been there for at least 3 years, they must enjoy working for the Hotel group. Rooms are cleaned daily, the cleaning staff are always cheerful and as for the receptionists? Well, a class apart... no language seems to evade their expertise!! And super helpful too. I rarely recommend hotels and apartments we have stayed at over the last 40 years but I have very few qualms to recommend the Promenade. Yep, there are one or two things... the Hotel is used by a Swedish Employment Group which brings in 40 or so teenagers to teach them the ropes about the holiday rep side of things but, overall, they are quiet, respectful, occasionally boisterous, but should there be any late night noise (they are under instructions to be in their room by 10pm and 'lights out' shortly after) a quick word with either Reception or the Supervisors normally sorts any minor irritation out. When we made a very minor complaint there was a flower and box of chocolates waiting for our return the ext day as well as a personal apology from the Supervisor.... just because they knocked on our door by mistake during an overnight 'fire evacuation' practice exercise!! There is a market on the street directly outside but we have stayed on the 2nd and 3rd floor at the front and were not disturbed by any undue noise during set-up and, importantly, within an hour of finishing the street was returned to spotless condition.... plus, the fruit and vegetables are superb!!!! The resort is the quieter 'cousin' to Calella but there are still more than enough shops, restaurants and bars etc for your daily needs. Most visitors know the beach is coarse sand and the sea does drop away very sharply but, if it's your first visit, don't let this put you off... it's ultra-clean and the bathing is safe when you get used to the shelf!!! Barcelona is around an hour, and 10 euros, by (sometimes crowded) train, alight at Placa de Catalunya for the Ramblas area or the previous stop, Arc de Triumph for the zoo. The 'old cathedral' is 10 minutes walk from PdC, the zoo around 15 minutes from AdT. Directly outside PdC, or a short walk, are bus stops to most of the most famous, and busy, attractions. We went to some gardens up the coast at Blanes (1 train, 1 bus and a 'shuttle) which may well appeal to some... Overall, Pineda is a great base, as well as a superb resort in its own right."
- Travel date: 26th February 2017
Not much to add
"I agree with all the previous rave reviews. If I had to pick just one positive about this hotel it would be the staff. I have never been to a hotel where all the staff, without exception, were so pleasant, polite, helpful and seem to be thoroughly enjoying their work. We were fortunate to have sea view rooms. (I don't think I would have been nearly so pleased with the pool view rooms which just look on to the apartments opposite.) My one minor complaint about the room was a total lack of drawers. There were none at all, not even in the bedside tables. With only two small shelves in the wardrobe we were mostly living out of suitcases for 10 days. A minor inconvenience. If you are planning to visit in the last week in August it is fiesta time and a fair sets up along the road opposite the hotel. Very little noise and the fun stops at 12 o'clock. Do not miss the opening night. The young people of Pineda parade through the town wrapped up with hoods and masks whie various devils and dragons spray fireworks over their heads. Health & Safety would have a fit!"
- Travel date: 20th September 2008
Good hotel, great resort
"We stayed at the Aqua Hotel Promende from 28th - 31st July (not quite a week) The hotel was lovely, our room was perfect for a weeks stay and we were lucky enough to get a sea view on the top floor - perfect. The air conditioning was POOR though, barely made a difference at night time. Staff were always very friendly and helpful. The food was ok, exactly what I've experienced in other HB FB or AI resorts in Europe before. We went HB and several times swapped our evening meal for lunch at the hotel and went out into the resort for dinner instead. We really enjoyed two meals we had on the beach restaurant that we could see from our room - try their special fish dishes - we didn't know what we'd ordered but when it arrived it was delicious and very reasonably priced. I would have got bored with the hotel food after more than 1 week. Our main problem was getting to the hotel/resort in the first place. When booking through Hotels.com their website gave us directions as follows......... at the airport (Girona) go through the covered walkway and get a train to Pineda, the hotel is opposite, EASY HUH! Well no such luck, for a start off there is NO train station at the airport. So we ended up doing a very long winded, hot and disjointed journey on various trains and taxis that took over 4 hours. On the way back we got a very prompt, efficient coach from Pineda direct to the airport for 8 euros each. It meant we had to get there 2 hours before check in, but we couldnt afford taking the risk of another hellish journey and missing the flight. So if you're travelling via Girona airport just be careful whose directions you follow (bot hotels.com)"
- Travel date: 4th August 2008
Very Good Family Hotel
"Going to Pineda de Mar, please note that it is an extremely peaceful place: everything is closed at midnight, no discos neither noise in the street - so I guess itÂ´s the best for elderly people or families with kids. The hotel is in front of the beach. At the check-in they provide guests with "Pineda Animacio" Card giving an opportunity of free use of canoes, katamarans, bicicles and racketsball- we found that outstanding! The hotels facilities are very good for 3*. Suprisingly we found out that some rooms of the same category were better and more modern that others. Our room # was 432, and was a WOW, but my MomÂ´s room on the same floor was much simplier. The food & beverage is good (though not very sofisticated) and cheap. Buffet breakfast costs 8,5 euros, and Lunch or Dinner only 13,00 euros. The Reception and the Housekeeping were nice to us, except one blond lady recetionist from the night shift. VERY GOOD CHOICE OF A HOTEL IF YOU LIKE CALM REST ON THE SEA-SIDE."
- Travel date: 2nd August 2008
"We flew from Bournemouth to Gerona with Ryanair - flight was good and on time and, having booked early, under Â£50 each return. I had booked car hire from Gerona with Auriga Crown and we had a new Fiesta with A/C - essential in July! Again, very reasonable although I chose the supplementary insurance for 20 euros in case of damage to screen or tyres. Found the hotel and were able to park right outside, free of charge although the car had to be moved from Thursday evening due to local market on Friday. Room was clean, modern and reasonably spacious but all the sea view rooms seemed to have been reserved for the Dutch! It didn't matter that much as we overlooked the shopping street and there was plenty going on. The cafeteria was good with free entertainment every night. Noisy but hey - we're on holiday! Staff were great in all departments. We were on B & B terms and the buffet selection was very good, if a little oily. Avoid the restaurant at opening times if you don't want to queue as the Dutch seem to eat early. There's also a mini rush just before closing time as well but we never had to wait more than a couple of minutes for a table.The resort is wonderfully clean with plenty of room on the beach, plenty of sunbeds for 4 euros a day. The sea is warm but gets deep very near to the shore so watch out! Local trains run along the front between the hotel and the beach but are barely noticeable and there are subways to use to reach the beach safely. There's a land train connecting a few resorts and a boat also connects to various resorts although it's a bit more expensive at 23 euros return between Pineda and Lloret. There are a few restaurants in the town although they do tend to close a bit early for my taste but again, our continental cousins seem to prefer this. I would definitely use this hotel again and would recommend it for people liking a beach holiday. The pool was a bit small though and I was told it was a bit cool! With a beach like Pineda's, the pool is by no means an essential."
- Travel date: 24th July 2008
"We stayed at the Aqua Promenade hotel partly on the basis of the other positive reviews given here and we enjoyed our stay. We got off our Easyjet flight at Barcelona airport and went to baggage reclaim (make sure you check the baggage reclaim board for your airline companyâs logo as I made the mistake of going to reclaim B instead of A and had to go through passport control/luggage X-ray scanning!) then walked along the covered walkway at terminal B to the train station. We boarded the RENFE train that takes you from the airport to Barcelona Sants station and from there changed and got another train that took us to Pineda De Mar. Logistically it is quite easy although you do have to tussle with other passengers and their bags for space so is probably slightly more stressful than direct coach transfers but it is cheaper at around â¬12.80 for two to travel through 5 zones. The Pineda de Mar train station is 200 metres or so away from the hotel so you can easily drag your luggage along the kerbway. Reception booking in was good. Staff were multilingual and helpful. Our room was on the 3rd floor to the right. There are 2 x lifts. We asked for a sea view room but never achieved it. Not sure how they allocate rooms. The room we had was on 2 levels with a single bed, balcony with table and 2 x chairs and Satellite TV (14" CRT) on the lower level and then up some stairs for the upper level that included a double bed, toilets/bath/sink room (unlockable) and another balcony. It would be nicer for the TV to be situated in the upper room as that was where we mostly stayed. As mentioned by another reviewer directly below the rooms on the right hand side on the ground floor cafÃ© is where the nightly cabaret performs. I still heard the music from the 3rd floor (the topmost floor of this area) but obviously not as much as the 1st floor. This may be a problem for you if you want to go to bed early. I agree with the other comments on the cleanliness of the rooms and hotel in general. The maids come each day to clean the rooms. The room we were in was a bit small but adequate for 1 week. For a 2 week stay I might be climbing the walls though! The wall pictures were squares covered by a single colour gloss paint â modern or cheap? Piped radio music was Spanish music which may annoy you after a while - take your own radio/MP3 player is my advice here. The shower had a fierce pressure to it and hot water takes a while to appear, also at the taps, so you have to let it run for a while. A safety deposit box in the wardrobe was rentable for â¬18 per week plus â¬10 deposit. They give you a lock and key. The buffet restaurant was no better or worse than others Iâve experienced at similar half/full board hotels. I disagree about the food being always hot. In general all buffet food under the lamps will be luke warm to medium warm but never piping hot. Being vegetarians there isnât a great selection to choice from. You have the salad bar which mostly stays the same each night, a hot food bar which varies each night and a deserts area that had strange blancmanges, semi-frozen ice cream and fresh melon, pineapple and other fruits. You order the drinks separately and pay at the end of each meal. The staff were friendly and happy which was good. The downside of buffet style is that you are constantly weaving in and out trying to avoid crashing into other guests in the battle to get your dinner and breakfast so is a bit of a military operation each meal! This is a multinational hotel so you are mixing with German, Spanish, French people too so can become a bit ghettoised and isolating by the language barriers however people do comment to you occasionally. Breakfast tended to stay the same each day and was the normal fare. The fried eggs tended to be covered in oil, not to my liking but seen at other hotels so may be the continental way. The gym downstairs in the lower ground floor is a bit of a sorry state with some old machines in garish colours going a little bit rusty. There is a nasty damp smell down there. Also down there is a Salon with card tables and TV but nobody seems to venture in there. This is the most central hotel in Pineda de Mar situated right across adjacent to the beach. It is next to the tourist shops and close to the train station so is very well located. You can take the Xinu-Xanu road train to Calella for 1â¬ 30. The ride is a bit bumpy and it is probably better after the initial novelty ride to catch the RENFE for the same price which is quicker and more comfortable. The driver did not announce the final destination which is not helpful if you have never been there and donât know you have arrived! The RENFE runs every 30 mins compared to every 15 mins for the Xinu-Xanu. The hotel pool is a lot smaller than it looks in the hotel brochure but nobody was in it anyway. There are sun loungers scattered around the pool area. Pineda de Mar is a quietish resort and most of the guests tended to be older but that suited me as was relaxing without having to deal with screaming kids and yobs. I would probably use the hotel again If I visited the area again as the general experience was pleasant. Would have had some photos to offer but my camera got lost :-)"
- Travel date: 1st June 2008
"We were really impressed with this hotel. It is excellently located, right opposite the beach, the pool is really nice the service friendly and efficient, and the rooms a very good size. We only had breakfast which was a standard buffet with a good choice but not exactly Michelin standard. The only downside to the hotel was, being on the first floor, it was slightly noisy in the evenings when the cabaret was on until midnight. I imagine this would be overcome if you were on a higher floor. Pineda is a quiet resort, which was just what we were after, but during the day there are plenty of cafes and the beach is lovely. The train station is less than a 5 minute walk away with direct trains to Barcelona and Girona. In the evenings, we were hoping to explore the area and sample some Spanish cuisine but there was a real lack of restaurants that were open at this time of year (May). However, we found a jewel in the crown of Pineda that we would thouroughly recommend - Diagonal (on Av. Monsterrat). Only a 5 minute walk from the hotel, they did a great selection of meals and one of the nicest vegetarian meals I've ever had. They also cater for families. We liked it so much we went 4 nights out of 5!!! We are a party of 3 from ages 26 - 55 and would recommend this hotel if you're looking for a relaxing getaway."
- Travel date: 25th May 2008
Four star quality on a Three star budget!
"Weâre just back from Pineda De Mar where we stayed in the excellent Aqua Hotel Promenade for 8 nights. We got the hotel very cheaply online, so we were a little anxious as to what expect for a âbudgetâ hotel, but my-oh-my were we impressed with what we got. The hotel is situated 20yards from a lovely (quiet) beachfront â spotlessly clean and nothing at all to complain about. We paid for B&B and on offer in the buffet breakfast were fried foods such as bacon, eggs, sausages; there were various breads, biscuits, cakes, muffins, croissants; a section of cereals, fruits, yoghurts and lots more which Iâve forgotten about. We didnât eat in the hotel for anything else so cannot comment on the evening meals. We caught a flight to Barcelona, where a free train transfer takes you to Barcelona-Sans; the main train-station. From here you can get a train to Pineda which takes about an hour, but beware â if your flight arrives after 22:32 you will miss the last train to Pineda. We were hussled into taking a taxi direct to pineda for 100euros, but instead got a train as far as we could (to Montgat station) and took a taxi from there for a more reasonable 33Euros. Not ideal, but we werenât to know! The train-station is literally a minute walk away from the hotel front and offers easy (and free!!) trains into nearby Calella (not much to see here from our experience, although we caught the Market there on a Wednesday which was nice) and Santa-Susanna (much more what we were expecting with lots of late-night shops, great sea-front, british pubs and much more). We were somewhat surprised that the shops (restaurants excluding) didnât stay open that late in the evening, although this may be attributable to the fact we went out of season. Maybe things are different peak season? If we were to go back weâd probably look to Santa Susanna first (the aqua hotels have two other hotels in Santa- Susanna and another in Lloret de Mar) but would have no issue in staying in either Pineda or this hotel again. Our room was very spacious, over two floors with a double and a single bed, two full- sized wardrobes, very clean bathroom and two balconies. Even in April we had three excellent days âchillingâ on the beach, got a lovely sun-tan and used the rest of our time to venture into the awe-inspiring City of Barcelona (you just HAVE to go into Josepâs Fruit, Veg and meat market just off La Rambla!!!) and other neighbouring towns. We could easily have occupied ourselves for another week but alas time was not on our side."
- Travel date: 7th May 2008
"This hotel is a hidden treasure. About an hour train ride north of Barcelona, something I was worried about being so far away, the hotel came through for us and was beyond superb. The buffet for breakfast and dinner was different every meal and included courses from many different world cultures. The rooms were clean and the staff was extremely friendly and helpful. It's about a two minute walk to the train station and many nice local restaurants border the hotel area. I was beyond pleased and if another chance becomes available to travel to Barcelona again, I will stay here without a doubt."
- Travel date: 12th April 2008
Great, but affordable hotel
"We (my wife, two year old son, and me) have spent 13 days in this hotel in Pineda de Mar. Although it has just 3 stars, the actual accomodation, quality of food and hospitality of the staff is way above it. The room we have been staying in has the backyard view (on the swiming pool) and that was the only thing I wasn't quite happy with. The room itself was quite spacious, beds were perfect, giving you an opportunity for great relaxation during sleep. The bathroom was modern, and very importantly there was plenty of hot water at any time of day. Cleaning of the room was perfect. The restaurant is a jewel in the crown of this hotel. All meals are buffet style. The food was excellent - plenty of choice for any taste. And no two days in a row was there completely same selection for dinner (although the selection was rotated on a weekly basis). The selection of food for breakfast was also great, although the similar food was on the offer more often. The hotel is perfectly located, the beach is just across the street and the railway. Railway station is 100 meters away, with trains running to Barcelona every 30 mins. In the opposite direction Blanes with bus connection to Lloret de Mar is just 8 mins (of train ride) away. So you can get there in approx. 20-25 mins from leaving the room. HTe main shopping street is just around the corner nad local Xinu-Xanu (tourist trains) that runs to neighbouring Calella has a stop at the hotel doorstep. Just one thing for couples with little kids - room doors can't be blocked (locked) from the inside, so we had to put something heavy in front of them to be sure our son isn't opening it."
- Travel date: 16th November 2007
We took our 3 kids (2 teens and one aged...
"We took our 3 kids (2 teens and one aged 11) and it was perfect for us as a family. Very clean and well maintained and all the staff are very friendly and helpful. The food was very good with plenty of choice and we were able to get a table regardless of the time that we turned up. The hotel is ideally placed directly opposite the beach and there was plenty of room on it even in July. It is a continental resort and this is reflected in the clientele of the hotel. No English lager louts but a good mix from all nations. "
- Travel date: 2nd August 2007
What a Great Little Hotel
"The Aqua Hotel Promenade could not have been better if it tried. I normally stay in 4 star hotels, so was a bit wary this was only 3 and there were very few reviews to go on. So I decided to book it with the pictures I saw on the hotels on Website. What a great decision it was. The hotel is, I would say, is above 3 stars. I have stayed in some 4 stars that make this place look like a 5 star. The Rooms are quite modern in look, quite spacious and the beds are very very nice to sleep on. The bathroom is modern and be warned, when you switch the shwoer on for the first time, the water pressure is amazing. The maids clean every day and its like coming back to a new room. The Restaurant is fab. The food is always hot and there is always a good selection. There me less choice than some larger Hotels buffett's, but this is easily made up for by the varied choice each night and the fact that its well cooked and hot. The pool area is lovely and very clean, as is the bar, which has an Internet Terminal. The beach is directly accross the road and what a brilliant beach it is and I have never seen a beach so clean. The Train Station is almost directly opposite the hotel, with trains about every 20 minutes to Barcelona etc. Please feel free to mail me and ask anything that may help you decide."
- Travel date: 23rd May 2007
Aqua Hotel Promenade is also called
- Promenade Park Hotel
- aqua hotel pineda de mar