39 Traveller reviews from Holiday Watchdog
Crap Unless your German
"Absolutely disgusting we booked with love holidays and when we were allocated our room it was like a shoe box with a very small double bed in it. We immediately complained that this was not acceptable because we were mother and son. We were told there was no other room available until the morning. Needless to say we were up very early to complain to be told you have booked a promo room these are 20 percent smaller and have only a double bed. Our information paperwork showed that it would be either double or twin so we asked for a twin but was till told only double and that we would have to pay 10 Euro per night to change to a standard room. Eventually we reluctantly paid this to be given a room with 3 single beds in it. The room was OK but and its a big but we had German school kids in the rooms either side of us who did everything possible to annoy us which included loud music loud talking and false giggling slamming doors etc. On the first night one of these rooms had about nine people in it and the noise was horrific. We complained to reception and was told they would send security this was around 11pm but the security guy was a complete coward and used the excuse that the noise was acceptable at this time. Every day we had more and more school children enter the hotel. The food in the restaurant was only just acceptable but I must admit that they seem to only want to cater for Germans and the Spanish.
If you go on holiday to relax do not go to the Reymar Playa in Malgrat. Also the resort itself is not great you can walk into Santa Susanna and also into Pineda de Mar along the beach takes around 30 mins though. If you don't want to walk there is a train line cost us 4 euro 40 cents return to callela from Santa Susanna station. The best part of Santa Susana was the market which was on a Tuesday but apart from this found Santa Susana expensive ."
- Travel date: Mon 1st of January 2018
Frances and Geds holiday
"I have just come back from here and i have to say that all the reports i read did this hotel no justice,the double rooms are small but very clean and they have family rooms that are far more spacious and you can upgrade for 30 euros more.
The staff are so friendly and really cant do enough to help you,We all had such a good laugh With the bar staff...ask for Cloudio hes the funniest guy so happy and friendly.
The only bad thing I have to say is When We arrived at Barcalona,We Was told nothing of the meeting point.....so I have a tip for you...if you arrive at zone A Walk out of the airport and turn right and keep going straight till you see terminal 2(b) and you Will see 4 revolving doors go through these and turn to your left and keep Walking till you see the black horse..there is small cabins that are in the Way but just keep Walking and you Will see the meeting point.
But I have to say that this hotel was a joy to stay in and Will defo be coming back here again...ohh and the beach is just across the road via a little tunnel but be aWare its very grity "
- Travel date: Fri 14th of September 2012
Value for money
"This hotel is one half malgrat, one half santa susanna,its idealy situated for getting to the shops,the beach, the market,bus stops taxi ranks, boat rides etc....The reymar is very clean and spacious i didnt hear any complaints off anybodyabout the hotel,the food is ok very healthy lots of different salads, meats and fish dishes,lots of friuts and ice creams.
Theres entertainment everynight all the artist finish at 11.30 which is great as you get a good nights sleep if you want more you can walk a five minute walk to the bars and discos.
staff are very helpfull especially the receptionist and jose the head waiter of the dining was always very cheerfull no matter how hot it was!!thanks reymar and staff for a lovely holiday :)"
- Travel date: Tue 11th of September 2012
lovely clean hotel
"ive just got back from my holiday 2 days ago and had a fantastic time. I was nervous about going to this hotel as the reviews had been rubbish! but if we believed all we read we would never step outside the house! This hotel was lovely, the staff very friendly and the rooms realy clean. My boyfriend and i will definatly go back! we had room only and paid to have a breakfast once, there was a fair amount of choice so you cant really complain. the evening entertainment was fun! the barmen brill overall had a fantastic holiday would'nt be able to say anything bad about this hotel."
- Travel date: Fri 8th of October 2010
Watch out for the 30 euro scam
"We arrived at 9.30pm to be allocated a room that was more like a tiny courtesy room looking directly into a brick wall at the side of the hotel.We requested a move and had to wait until the next day and were allocated another much better room on the 7th floor with sea views but had to pay 30 euro extra. However, on talking to other British people we discovered that each of them had also been allocated this same room on arrival and had to pay 30 euro to move rooms!!!
When I approched the reception staff regarding this they said that we all must have booked "a promotion holiday???... and we should read the small print at the time of booking... utter nonsense!! I read everything I was given at the time of booking.
This looks like a money making scam to con the British - the hotel catered very much for other nationalities.
Food was very average and only warm, breakfast not worth getting up early for. Staff were pleasant enough but the actual resort was disappointing and very quiet for this time of year. The train journey and day spent in Barcelona was worthwhile. The open top tour bus allowed you see the vast city and we had no problems with pick pockets but were well warned beforehand.
- Travel date: Sun 8th of August 2010
Don't believe people who live on chicken nuggets FOOD EXCELLENT
"We stayed at the Reymar Playa which is a very nice hotel, besides being close to the beach and the town there was good quality entertainment every night. We had a promo room which was nicely set out, comfortable and easily big enough for two and was cleaned every day. The food was excellent with a large variety, well cooked with the right favourings and properly prepared. I read some reviews before we went and some people complained about the food, all I can say is, they must live on chicken nuggets and chips, not real food. Would definatly go back."
- Travel date: Mon 10th of May 2010
"very suprised after reading mixed reviews Hotel was lovely and clean rooms were cleaned every day.Food was great plenty of choice.entertainment on every night.only problem we found that sunbeds were full all day most of them just had towels on them and there were no tea/coffe making facilities in the room. Lady on the reception spoke very good english Would defanatly go back next year "
- Travel date: Sat 5th of September 2009
Would recommend to anyone
"After reading many reviews on this hotel I was a bit sceptical about going as most people had complained. But my week stay at this hotel was fantastic; the room was ideal, cleaned daily and towels changed. The staff were very friendly and helpful. The pool area was clean and large enough to cater for the guests. The beach just a 2minute walk away was clean but the beach in Santa Susana is well worth a visit to. The nightlife was good, plenty of bars and a few clubs. The only bad points I have about the hotel was that the air con wasnât the best as we went in the main weeks of August so it was very hot and there wasnât many English people in the hotel or this area of spain in general â mainly French and Dutch! Apart from that the hotel was perfect.
Legends bar is a must! Best place to eat in Malgrat de Mar!! Friendly staff and cheap prices, nice English food!! Also a day trip to the Water Park in Lloret, theme park (portaventura) and Barcelona (â¬6 returnon the train) â I would recommend to anyone.
- Travel date: Thu 20th of August 2009
nice, clean hotel - food AWFUL!
"we have just returned from the Reymar Playa and in general we had a nice cheap holiday in a very clean friendly hotel. our only negatives are horrible food and water stealing bar staff!
very nice but small and was directly in the sun for most of the day so the water was lovely (everywere else we have been the pool has been freezing!!).
pool itself was quite shallow at one end and very deep at the other - perfect for jumping in!
there is also an attached toddler pool.
as for sunloungers there arent many as space is restricted and you have to be down there quick with the towels by at least 9am - not something we have had to do before and didnt feel very "british" but you will get shafted and have nowhere to lie of you dont!
my only BIG complaint is they enforce a very strict no own drinks policy by the pool - this means you cant even bring in a bottle of water and have to buy there own little bottles at 1 euro for 200ml of water. as there was 4 to our family including 2 kids and a pregnant mum i thought this was disgusting - we bought beer and soft drinks poolside but were shouted at if we happened to be seen drinking our own water - in temps of about 37'C this was absolute extortion.
lovely clean bright room, nice balcony, bathroom recently looked refurbished, un-obtrusive lovely maids with towels changed daily, free air-con that wasnt exactly arctic but was very much appreciated!
we paid Â£10 deposit for a TV remote just for some background noise whilst getting ready etc. just had CNN business news and eurosports in english but a spannish music channel played everything from Fleetwood Mac to Cascada.
lovely helpful reception staff who spoke very good english. check in was fuss-free and if your a bit early you can leave your bags in a secure luggage room.
This hotel is in a perfect spot right across from the beach - our room was on the side and we could see the sea - lovely! shops and bars very close but not in your face. cheap reliable rail service was only a 10 minute walk away in old town Malgrat.
we didnt hang around most nights as the drinks were double the price of british bars around the corner but we did stay for the obligituary parrot show which wasnt in english (there werent many of us in there!) but was greatly enjoyed by my family. we always heard lots of laughter as we passed the outside area but none of the entertainment was in english the whole week we were there. didnt bother us in the slightest as we just went to cheaper bars round the corner.
bars to recommend are Legends - great food, good prices and very friendly staff. also Eureka bar which is a little further up than legends across the road. here they had quiz nights, karaoke, bingo and for some bizarre reason every tuesday is Christmas Day complete with Tree and Santa! very entertaining staff and seemed popular with both tourists and locals.
The breakfast mainly consisted of dry breads, croissants and small spicy sausages. sometimes very streaky par boiled bacon, mashed together fried eggs. none of it hot or appetising. the fresh coffee was fantastic but the fresh orange was undiluted cordial - yuck. oh and if you dont want to que till nearly outside the hotel to get in for brekkers then get down before 8.30. - HUGE ques after this time.
mealtimes were from 1pm till 9om and was horrible - dont want to be negative because we didnt pay thousands but after a couple of days you get really fed up of just wanted to fill your belly you want a nice meal - not here though!!
HOT HOT HOT!! think we got lucky as it was between 32-37'C everyday!
the beach isnt as good as the resort - very shingly and sharp on the soles of your feet, i really struggled to walk on it and we all had scratched feet.
the sea is also not ideal for children under about 9 as it shelves very steeply as soon as you walk in, the angle also proves to be a struggle if you trying to get out.
loungers are pretty much standard at 4 euros each.
Overall i would recommend this hotel in everyway but food - cant stress how much we hated walking into that dining room but we hadnt budgted for eating out every night and your euros dont go far out there!"
- Travel date: Wed 19th of August 2009
"We have just returned from 14 days at this hotel and it was lovely, rooms were cleaned everyday, new towels daily and bedding 3 times a week.
We were a little worried when we read the reviews but I would say you can't please everyone, the staff were really friendly and the receptionist Marion is a lovely lady, always ready to go that extra mile for the guests.
Our only grumble was that the food was not very hot and not so varied but unless you are extremely picky there is always something to enjoy and plenty of fresh fruit.
The bar staff are really funny and go out of their way to please, evening entertainment not so good but hey its fun.
All in all a great relaxing holiday would go again and recommend to all."
- Travel date: Tue 30th of June 2009
I stayed here for one week. It was very...
"I stayed here for one week. It was very noisy with a sound of a generator or such like,which was more audible during the night.
The cleaners always walked in, and the lock from the inside of the door did not work.
The hotel and room was very clean and towels changed every day.
The food was atrocious, cold dried up and crisps served as part of a main meal, there was plenty of salad stuff but what I could not understand, was why, there was no meat etc to go with it, other than meat in gravy!!
Having sampled excelent food at another hotel where some of my family were staying (this hotel was privately run) I came to the conclusion that the food at the Reymar was discusting and probably most of it was not fit for a dog."
- Travel date: Mon 18th of August 2008
In my oppinion this hotel deserves to ha...
"In my oppinion this hotel deserves to have at most 2 (if not 1) stars. Rooms are very small and dirty, service and receptionists are somewhat make you feel that you disturb them in their very important work ;) By the way, they don't have clean towels (!!) and the food is the worst I have ever eaten in a hotel (!!!). The only two things nice about this hotel is that the view from the seventh floor (beach side) is magnificent and that they are organising nice performances (brazil show, some musicians, etc) every evening. Though, there is one bad side of this: hearing Simon Grant ("Specially from Englang! Only tonight!") every two days isn't the best thing I could imagine...
Oh, one more thing - staff know mostly only Spanish language, so it's quite hard to meet someone, with whom you can communicate in English (which is the commonly used language in most of European countries...).
All in all I strongy advice you NOT TO GO to this hotel!"
- Travel date: Tue 5th of August 2008