33 Traveller reviews from Holiday Watchdog
Prison would be better than this !!!!
"This is the most filthiest dirty hotel that I have ever come across in my life. if you want to live like a pig and would like to be treated as a pig this is your hotel.food cold/ warm. no sun on pool area. saved all year for this crap. Deb and Don. "
- Travel date: 1st October 2012
worst holiday ever
"this was the worst holiday ever ignorant people filthy dirty food digusting ok if you like ham and cheese and salad pasta that all you had to eat breakfast dinner and tea no sun at all in hotel pool not that we wanted go in it was like a swamp words could not discribe this hotel plese dont book it needs to be closed down "
- Travel date: 28th September 2012
"After booking a holiday online with the above picture as one of the main selling points we expected a no frills holiday. We arrived at check it became clear that the hotel we had chosen on the website wasnt even the hotel shown above but a dingier sister hotel hiding round the side, while checking in a lady staying at the hotel frigola had Beemer attacked in the lift of the accommodation. This was the second occurrence in 3days. Slightly distressed by this we debated our options and decided to contact our provider once we got to our room. We entered our grotty little room to find 3 small beds, an extremely dated furniture, patches of new paint on the walls finger marks on the mirror hair on the floor and a shoddy little balcony with 2 plastic chairs and a collapsing wooden table. If this wasn't enough to put us off already along with the event that happened as we arrived the bathroom was a health hazard, a severely rusting iron bath tub with the previous visitors fingerprints still on the showerhead that looked like it had been sealed with Polly filler, a leaking toilet that had obviously been so for a while and ficies smeared on the tiles and bathroom door. We requested to change hotels through our provider but all other accommodation was fully booked the receptionist couldn't even allocate us another room, a week spent carrying our silly all inclusive plastic cup around that needed to be returned on each order resulting in a charge and wanting to scrub my self in bleach .. far from the holiday we had expected... diabolical."
- Travel date: 19th September 2012
SHOULD BE NO STARS - NOT THREE.
"Just got back and never in my life have I written a review, although for this hotel I felt I had to! Arrived with high hopes and left with our hopes well and truly dashed. First off - hotel receptionist was rude. We got told (that's told - not asked) to put a deposit down of thirty euros per person. This was never stated and is so rude as everything has been booked and paid for! I could understand if not ten per person, as this would have been far more reasonable. We didn't take an awful lot of money, as we were only staying a week and were full board. However, as my partner was the only one with cash on him, the deposit for both of us and hiring a safe, put a dent in his finances. We asked for a small part of our deposit back, the night we were due to check out, so we could go out for a drink and were declined! Rudeness of it! They would still have the rest. The safe was downstairs, was overpriced and very very small, almost TINY.The safe should be in the room for convenience like any other NORMAL hotel. However this was no normal hotel as we were about to find out. We checked into our room, only to met by a bomb site! The cupboard/wardrobe had punch marks in and was full of holes! The whole room and bathroom was dirty and covered in dust, which made us question if the hotel even employed maids?! The beds had holes in the sheets and duvet covers. There were no double beds, only single which is odd for couples. The duvet was thin and scratchy. My partner was bitten to within an inch of his life, he had almost thirty bites, which is from bed bugs. I also got bitten, though not as much. There were insects in the hotel as well, mainly ants. The transfer also had ants on, which gave us bites. The rooms on the corners were also not sheltered from the other rooms and you could see straight through the tiny separator, onto the other balcony! No privacy so we had to change again! The curtains were thin and let light in, They also had holes in, so the sun came through. The curtains also had graffiti on! There is no air con in any rooms, so it is boiling. We went in the bathroom and there was BLOOD ON THE WALLS! There was one plug and it was hanging off the wall. The room was small and to open the door, there are two fiddly locks. There was no hair dryer, which was annoying, as bringing one adds unnecessary weight to the baggage, which you cannot take a lot of weight on anyway! We also had to wait for 4 hours to change rooms, as only the 'manager' could apparently authorize this. However after we got fed up of the hot and dusty room, we went down to the reception only to be told that this was not the case and the woman did it for us! We changed rooms and our next wasn't much better. The food was rubbish, we lived off cold chips for the week. The food was cold and undercooked. There was no variety, if anything there was less and less as different kinds of food seemed to disappear with each day. The staff were rude. We took water in everyday and on the last day, this was apparently not acceptable and the man at the stand was very rude. My partner was unaware and took water in after me and a woman who is behind the bar, was very rude to him and her and the man at the stand were pointing at me and discussing me. This made me feel very angered! I complained on the review card which they hide at the reception in the Flamingo. When we were eating the staff we very rude and would snatch your plates away to clean right next to you and made you feel uncomfortable if you hadn't cleared your plate! If the food wasn't so awful, this wouldn't be the case!!! We were not greeted when we went into the hotel or when we went to any of the meals or saw any staff around the hotel. While we were in the hotel, we were on the fourth floor. The lift would not stop at this floor. The lift would not stop whenever you pushed a button and was a pain! We met a woman who said her toilet would not flush and they had to change rooms. She also said that the plug fell out the wall, nearly into the sink and nearly electrocuted her!! There was also a fight when we went into the hotel one night and the security made a scene and caused the fight and were very rude, as I witnessed the whole thing. The toilet in our room, also had an annoying whooshing sound which continued all the way throughout the night.It had very thin walls and you could hear everything throughout the hotel. The doors would slam, people would blast music, shout from all the balcony's, shout in the halls, slam the lift. It had music being blasted from the next hotel and all around it. Don't get a room on the street as there is noise from everything all night. Also, the rooms facing the pool, have to put up with the music and the people down at the bar. The bar staff are also rude.Just don't get a room anywhere!!! The pool was cold and is always in the shade, so don't bother trying to get a sun tan there. The security, well lack of, was hardly ever there. Sometimes there would not be someone on the reception and we would have to wait ages. Also, on a side note when looking for a place out to eat/drink etc., do not go to a place on the sea front where they have swinging chairs as the man in there was very very rude! We were looking at a menu for the place and didn't realise it was two separate places, as they looked identical and were a foot away from each other. The man then came up to us and snapped at us!!! He then SNATCHED THE MENU OUT OF OUR HANDS AND WAS RUDE AND SAID SOMETHING WE COULD NOT UNDERSTAND. I then said he was rude and argued back, as quite rightly I am not being treated as such. All in all, stay clear of this hotel. "
- Travel date: 11th September 2012
holiday from hell
"we have just got back from this joke of a holiday, never in my life have been to such a noisy place, teenagers running through the corridors at 4am in the morning banging on doors, shouting and yelling and slaming doors all through the night with no respect for other occupants. no air conditioning in the room,no tv, no mini fridge or hairdryer just ur basic dump of a hotel room! the food was the same everyday! and the bar closes at 10pm which is poor for all inclusive as well as drinks being served in plastic glasses. awoke this morning to leave this hovel at 5.30am to find someone had urinated in the lift. security are never around only down stairs and they dont hear what goes off in the rooms even when people are shouting on the balconies at all hours, i will never return to this place and if anyone reading this with any sense wont even try it."
- Travel date: 8th September 2012
Lad's on Tour
"Perfect for a lads on tour holiday. Right on the main strip it's very close to all the clubs. New towels everyday clean bedding and the beds weren't uncomfortable. The food isn't perfect but is edible, had paella one day we were there. "
- Travel date: 7th April 2012
Stalag 19 NO JOKE!!!!
"Just back from 7 days in the Frigola (even the cold and rain cound'nt wipe the smile from our faces just to be out of THAT HOTEL and back home) Arrived around 11.15pm to no food or drinks available we were checked in by 11.50 the bar was closed yet the sign said open till 12pm. Our room was facing the street on the first floor across from two big disco bars, no double glazing so noise was terrible till around 5am, holes in the curtains so unable to even shut out the lights.3 beds in the room, cound'nt open wardrobe door without moving one of the beds.Bathroom door had a hole in you could put your fist thro,(think thats how it got there) Everything in the Figola was closed so we had to use the Flamingo reception,bar,restaurant and lounge. The food was terrible, at breakfast you could have hard boiled eggs only (was told there was scrabbled eggs but it was a cross between yellow jelly and peaspudding) at one meal i could not tell what it was i asked a waiter and he said " meat chicken or turkey! yes meat" ) there was nothing to tell you what you were eating if you cound't tell by looking at it. The bar opened approx 11am till 10pm for all incllusive and closed at approx, 12pm the barman went "walk about" at times and you just had to wait till he came back. Allinclusive hotel what a joke.when we left people shouted at us you lucky b!!"""ds going home. The design of both hotels meant the pool areas got very little sun so no sunbathing, pools were'nt clean so no swimming.We as a family and later as a couple have had a lot holidays in Spain.Greece, France, Eygpt,Tunisia.Malta. Mexico and never had such a terrible time, we are not hard to please but belive me when we say don't touch this hotel with a barge pole."
- Travel date: 10th October 2011
STAY AWAY GET YOUR MONEY BACK
"We stayed in the Frigola in September and we certainly wont be going there again. it'sonly savig grace was that you got your towels changed every day and our maid was so lovely - she was wasted on the plce. Hotel is filthy, marks on the walls, ceilings and pool area looks so dirty we didn;t go in the pool and kept something on our feet the whole time. reception staff were rude and very unhelpful and the area was always clustered with drunks. Although we booked a room at the "back" as the hotel is "U" shaped the noise from people coming back in echoed around the area and then we were subjected to people running and screaming through the corridors, knocking on doors and talking or agruing all hours of the night - up to and including 6am. The room was disgusting - 3 single beds that were hard, a worn out table and the patio held two chairs and a table - we never go any sunon our balcony and they all just look across to the other side of the hotel - so keep your curtains closed when changing (if you can!!) As for the food - call a health inspector. Lived on toast and boiled eggs and wouldn't touch the scrambled egg!!!!!The meats were all cold and so unappetising and there was nothing to inspire you at all. We were only B&B nut were told that the other meals were just the same. Two days before we left they closed the reception area - meaning you had to come and go throught the Flamingo along with our restaurant - no one told us but we worked out that we had to eat in the Flamingo - food no better there!!! We watched kitchen equipment being moved into the Flamingo from our hotel and some rooms were having curtains and other equipment taken away - perhaps the hotel was finally being CLOSED!!!! The only good thing we found was The Highway Bar round the corner - saved our holiday and met some great people there."
- Travel date: 7th October 2011
"Food was the same day after day snacks were left overs from previous meals. Main meal [evening] served cold [microwave provided].No entertainement,games room,pool area in total shade and not enough sun beds.Bar times resricted 10pm for all inclusive guests.Beach areas stones"
- Travel date: 27th September 2011
Worst holiday ever....
"This was the worst place that I have ever stayed on holidays. There was no sun round the pool, no kettles in the bedrooms r televisons. The noise for the street was terrible never got any sleep for the whole week.. Would not recommend this hotel to anybody.."
- Travel date: 26th September 2011
Horror Movie Hotel
"I never review -or complain but Im that distarught I wouldnt want another family to go through it. What a hell hole that hotel is. It is absolutley appalling they can send a family of 6 to a place like that. We had our young baby there-it really is appalling. We arrived at the Hotel Flamingo only to be redirected (no where it stated that when we booked) down the road to a 'sister' hotel Frigola - It was like a prison in a war zone. There was glass shattered all across the floor, there was a smashed window outside our door.(6 stories high-sheer drop) We couldnt get in with our key and had to 'bump' the door open. The room was no bigger than a cell and beared a similar resemblance, the cot provided looked like it was out of a horror film, disfigured metal with dangerous bolts sticking out of it.The decor (the least of our problems) was shabby, graffiteed, old and unclean. We were the ONLY family in the hotel (except on arriving we seen one family leaving in floods of tears). The hotel was full of people aged between 15-20 and they were outrageous in their behaviour making an allready miserable stay worse.We had notes pushed under our door with obscene messages on. They ran through the corridoors all night (till 4:30am) and banged on our door non stop -we were genuinely scared as they were chanting and aggressive towards the lone security guard at the hotel we didnt dare open our door. The hotel room itself had NO electricity, no phoneline to reception (as advertised) and was filthy dirty. I begged the receptionist who was fed up of complaints to move rooms in an effort to make our holiday better - that didnt help, it was one cell to another. I stood at reception and pleaded to speak to management by day 4 as we were all so tired and stressed, something had to be done. After 12 HOURS!! I finally got to speak with a manager who I told, we have saved very hard as a family all year long and built our hopes up for a lovely family holiday to come to this place is like a living nightmare. He agreed and said he was sorry. He also said that the hotel was NOT suitable for families and he was sorry but he had nothing to work with. He said he will move us to the Flamingo the next day (our last two days) full board. We accepted and spent our last two days sleeping in the Flamingo our holiday ruined. How can a company do that to a hard working family? Â£878.29 is a lot of money for us and we were all devastated. My poor 7 year old who is normally happy and jolly didn't smile for a week. I took time off work to spend quality time with my two boys, husband, mother-in-law and brother. There was nothing 'quality' about it. That hotel needs closing down, the management have lost control over it and the people in it. I want to take this further - I don't want anymore poor families sent to that place."
- Travel date: 30th August 2011
worst holiday ever
"On arrival at this hotel my first impressions were that of utter dissapointment. It is advitised as a family hotel but drugs are visable all around the balconys from your room and sleep is impossible. The hotel is full of young germans that have no respect for anyone.All of the staff have an attitude problem and were no help to us at all. If you want a holliday nightmare book this hotel"
- Travel date: 15th August 2011
Top traveller tips for Gran Hotel Flamingo
"a stabvest and a forensic suit"
"Don't stay at either. "
"If you must stay there go self catering and stay in the Flamingo NOT the FRIGOLA"
"Stay away - go somewhere else"
"surrounding area,, good to escape to"
Gran Hotel Flamingo is also called
- Flamingo & Frigola Hotel
- flamingo hotel lloret de mar
- flamingo lloret de mar