Terralta Apartamentos Turisticos

Avda de Nicaragua 44, 03502 Benidorm Spain
3 star hotel

Reviews summary

4
Good
( 1999 reviews)
Brilliant
947
Good
674
Average
270
Poor
74
Awful
34
  • 5 room
  • 4.5 pool
  • 4.5 beach
  • 5 service
  • 4 dining
  • 5 amenities
  • 4 food
 

86 Traveller reviews from Holiday Watchdog

Excellent apartments

5
Brilliant
by
Reviewed Thu 16th of June 2011

"We go to these apartments twice/three times a year and having been doing so for a number of years now.

Last stayed there March 2011. As we go out of season, they are quite quiet with a lot of more elderly people like ourselves. The apartments are very clean and spacious. The staff are always helpful and any requests are promptly dealt with. There is an on site shop which sells british goods, but no fruit or vegetables or fresh meat etc. There is a supermarket at the foot of the hill, although we go to the big supermarket in the old town centre which is well stocked. There is an open air market on a Wednesday morning behind the apartments which is easy to get to and it stocks massive amounts of fruit and vegetables as well as the usual market stalls. The fruit and veg are really cheap and good quality.

The indoor pool is heated from November till the end of April but the outdoor pool is not heated and tends to be very cold. Might be warmer in the height of summer but as we don't go during that time, I am not sure about that. Did go into the outdoor pool when we were there in October last year but I found it very cold. There are always plenty of sunloungers and you can get lounger mats for a small charge. Most people sunbathe around the main pool but we like the area beside the indoor pool as it is quieter and is beside a grassy area with a couple of trees which you can sit under if it is too warm. The main pool has an area with large sun canopies which can be used in the height of the season.

As we self cater we don't use the restaurant except on occasion for some carry-out chips. We have on occasion watched football matches and the bar staff are really good if you ask to see a specific game.

The rooms have TVs and you can pay a charge (depending on how long you wish to have them) for british channels, for example BBC and ITV. It's cheaper to pay for extra channels for your whole stay, rather than pay by the day. The rooms are kept clean and the maid comes three times a week, although the bed linen is only changed once a week. I believe there is also (for a charge) Wifi access. If you need clean towels and they are not due to be changed you can ask one of the maids or at reception and they will give you clean towels. Same with pillows. I find the beds (because of my arthritis) very hard and I have to line the bed with pillows and I have no problem getting a supply from the maids.

There is a rooftop area where you can sunbathe November - April - adults only though. We have used it a few times but it was closed last time we tried to use it as there had been exceptionally heavy rain which had soaked the flooring which is covered in a sort of baize material - like a pool table.

The apartments are three floors high. There are four blocks. Some apartments face the pool and some face the back where there are privately owned villas. We prefer pool facing. I believe there are apartments specially adapted for disabled customers with walk in showers etc. These are on the ground floor. The pool facing ones on the ground floor are fine but I would not like to be placed in the back facing ones as they look onto a wall and in my opinion could be quite dull.

The apartments are very well equipped with plenty of cutlery, crockery, table cloths, table mats etc. There are 3 pots of varying sizes and two frying pans. The cooker has four halogen rings which is good if you do a lot of cooking, as we do. There is also a large fridge freezer with a good sized freezer compartment, unlike some of the apartments we have been to in the past. There is a microwave with built in grill and a toaster and kettle. The bathroom has bath with shower attachment, toilet, bidet and wash-hand basin. There is a hairdryer on the wall beside the basin.

The reception is manned 24 hrs a day and any requests/faults are dealt with promptly. There is Internet access in the reception area and around 5 computers for use This is at an additional charge but as I have not used them I don't know what the charge is. There is also a large weighing machine in reception which is useful for weighing your case before leaving for the airport. There is a launderette which we haven't used, so can't comment on that. There is a gym and you can pay extra to use it. Also on the ground floor at the reception there is a games area which is used quite a lot by children. There is parking for a few cars outside the complex, and I believe there is an additional underground parking area, but I noted on one of the reviews there is a charge for this. I have noticed some people parking outside on the road which is a dead-end with some private houses on either side, so seems to be fine to park there.

Now to the point about the location. Yes, it is at the top of a couple of fairly long steep hills. I have read numerous reviews where clients have said that they found it a problem. Can I just say that I am 65 years of age and suffer from arthritis and can manage up and down the hill, usually carrying some shopping. However, at the height of the summer I think it could be tiring for some people. If you find the hill a problem, as I imagine it would be with someone with more severe health problems or with young children, there is a bus (No.8) which stops outside the apartments and goes into the old town every hour. Alternatively you can walk to the junction at the bottom of the road and catch a number 12 bus which takes you into the new town (Levante). A lot of people appear to use taxis, particularly if going out late at night as the buses don't run very late at night. The buses cost around 1.30 euro each way. The walk down to the old town takes about 20 minutes. You can then walk along the front to the new town which would take us another 30 minutes or so.

There is nightly entertainment in the complex but we haven't used this, so can't comment.

We would highly recommend these apartments for people of our age group out of season, but I believe they are a lot busier in peak season which would suit the younger clientele.

We wouldn't go anywhere else now. The staff now know us and we are always given a warm welcome.

"

Holiday details

  • Travel date: Sun 12th of June 2011

Rating breakdown

  • 4 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

great holiday

5
Brilliant
by
Reviewed Mon 11th of October 2010

"I have just had a week in terralta apartments with my
2 brothers and we all agreed it was a brilliant place
to stay. The staff were very polite and very helpful.
which made our holiday a real pleasure.we have been
to benidorm 15 times and this is the best hotel that
we have stayed in by a long shot.i would recommend it to
anyone.we look forward to staying there again."

Holiday details

  • Travel date: Sun 10th of October 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Amenities

Must read this!!!

5
Brilliant
by
Reviewed Wed 14th of April 2010

"Okay, I have never written one of these before but I will keep it brief. This is the third time me and my family have been back to Benidorm and this is the only place we would ever stay. Quite simply the best hotel in Benidorm.

Yes there is a steep hill, but hey me my wife and 2 young kids laughed all the way up it.

The staff are exemplary. If you ask for a request the receptionist will do it there and then. Service is high on the agenda of all the staff. Nothing is too much trouble. The english lady who runs the shop is a pleasure too and very friendly.

Room are great, pool great, I really cannot fault the place.

Thank you once agin Terralta for a great stay.

PS Happy hour between 8pm and 10pm. 2 pints of Amstel and 2 red wines for 3.70 euros. Cant complain!!!"

Holiday details

  • Travel date: Tue 13th of April 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

like a giant youth club

1
Awful
by
Reviewed Mon 31st of August 2009

"Booked this hotel mainly on the reviews and location as wanted something in Benidorm but away from all the hustle and bustle. Well from some of the reviews on here I was expecting something spectacular but it was just like Pontins.

LOCATION

Located up a long winding hill on the Poniente side in a quiet residential area (well it was till they built this place). We always used taxis though so can't comment on the walk. It was about 8-9 euors to the McDonalds at the far end of the Levante beach or 5-6 euros to the start of the old town.

APARTMENT

Was cleanish, Could do with a lick of paint, dangerous bare wires behind TV, unconfortable sofa beds, apart from that just ok. Air con worked well but on a timer so would go off in the middle of the night so you would wake up roasting.

POOL AREA

NIce pool area, plently of sun beds, although if you wanted one under the shade be sure to get up about 8.00am to put towels down. My Kids loved the pool, although I felt the pool was quite small for the size of the complex.

RESTAURANT AND BAR AREA

Didnt eat in the restaurant, although it looked busy with the people who never seemed to leave the place from dawn till dusk. Bar staff friendly but cannot cope with queues at happy hour.

The entertainment was abysmal, ok so you are in Benidorm but sometimes you might fancy staying in. The supernanny lookalike entertainment women never tried to involve my children I think you had to be in her clique, got fed up with her voice by the end of the week.

BAD POINTS

Like someone else my family were also put in a room by the play area and had to endure gangs of youths shouting, banging and screaming till the early morning while their parents got sozzled in the bar. The security staff just seemed to ignore all this, people were complaining all the time. The only ones who enjoyed themselves were the ingrates making all the noise.

We also had to pay 10 euros a day to use the car park underneath even though it was empty.

Useless manager who doesn't listen to complaints from nice people only the chavs who spend money in his bar. - This is going to be the downfall of this place as they are frightened of loosing business due to the obvious recession in Benidorm. Years ago they would have just slung theses people out."

Holiday details

  • Travel date: Sun 30th of August 2009

Excellent if on a budget

5
Brilliant
by
Reviewed Tue 25th of August 2009

"Just returned from 11 nights at the Terralta. What a great hotel!
If your budget is tight then this is the place for you. There is a good supermarket only 200 yards away that sells everything. The appartments are very large and with an excellent kitchen area with a full size fridge/freezer and a good cooker and microwave.

If you are sick of cooking you can go to the hotel restaurant which does a superb english breakfast for less than 4 euros and they have a good range of evening meals for around 5 to 6 euros.

We ate every night at 8pm which took us to 9pm which amazingly was when the bar opened up a buy one get one free offer on almost all drinks until 10.30pm. Double up at 10.30pm and you were set until midnight.

Entertainment was basic but the lady who ran it got to know all the kids personally. My 3 year old daughter had her face painted for free every night then danced the night away doing hokey kokey etc.

My 9 year old boy made friends and spent the night in the basement area which had numerous pool tables etc.

Pool was another big plus with over half of it shallow enough for my 3 year old to stand up.

Only negitives were when you left the hotel as benidorm was a bit too far away down a steep bank. But i would fully recommend a 7 night stay here to anyone with under 10's who are happy to stay around the hotel, soak up the sun and spend very little."

Holiday details

  • Travel date: Tue 25th of August 2009

Brilliant hotel

4
Good
by
Reviewed Tue 21st of July 2009

"Me and my boyfriend went for his 21st birthday just for a cheap getaway. We loved it the room was lovely the pool was so nice and the food was good.
The only downfull was the hill when you go out of the hotel its very steep, the hotel isnt really near all th bars but taxi was cheap enough,I would go back as it is a beutiful hotel."

Holiday details

  • Travel date: Mon 20th of July 2009

didsa 40th

5
Brilliant
by
Reviewed Tue 7th of July 2009

"Cant fault terralta appartments at all me n me husband came out for his 40th only here for 4 days loved every minute of stoppin in appartments, lovely n clean,reception staff very friendly,only thing we werent told was how to use was the air con, with us being on the shady side we didnt complain.When ppl talk bout (knacker hill) they werent wrong it did take it out of you even the youngens were gettin a taxi bk up.if u like a drink you will be runnin bk up hill like linford christie,you hv to go visit (jarrow lad) for ya full english n a proper cuppa with proper teabags (tetley)then keep on walkin n hunt down in the side streets for a friendley little pub called (Magpies rest) best pint in benidorm he also dus a great sex on the beach lol, they say its like a gloryfied blackpool well its nowt like that cos blackpool is a rite dump now.will be going bk but i will be pickin the appartments this time,nothing bout terralta cos they were spot on bit out the way but spot on.....gill n didsa...new york..north shields...NEWCASTLE XXX"

Holiday details

  • Travel date: Mon 6th of July 2009

good holiday

4
Good
by
Reviewed Mon 15th of June 2009

"my husband +I have just returned from 2 weeks at terralta,we had a good holiday the hotel was very friendly {staff}the appartments are very clean+spacious with all the equipment you would need,it is in a very quiet part of benidorm but to be honest we liked being away from the hustle +bussle of benidorm as we did go for a well deserved break !!! both my husband + myself like to socialise+enjoy a drink, a bus runs from outside the hotel into benidorm at a cost of 1-25 euro a taxi cost is around 7-8 euro,but you can also walk in wich takes around 40 mins,its a nice walk along the front!we also found that if you walk down the big hill namely known as knacker hill !! down the next hill that forks to the left at the bottom you will find burger king turn left on the front and there r a few bars along the front walk on to the end +find katies kitchen,Hendry'bar the food there was the best we found proper home made chips !!! the liver+onions to die for !!we had many good karaoke nights in there with jack+lizzi, remind them of me if you do go in tell them patsy cline said hello even though they will think me CRAZY ! hope this review will b of some help to some we would def go back to terralta + dont b put of with the hill you read about unless you have walkihg difficulties or very elderly its not bad at all."

Holiday details

  • Travel date: Mon 15th of June 2009

Just returned from 1 week

4
Good
by
Reviewed Mon 11th of May 2009

"at the Terralta Apartements Beniform. First impressions are good, the reception staff are very nice and friendly and the hotel is clean.

Weather was brillaint, 30 nearly everyday..........

The rooms are what you would expect from a *** star hotel, only thing, bathroom didnt have a seperate shower and for a hotel that was only built 6 years ago you would expect this.

The pool was very very clean and they have an indoor pool which was warm. However the couple doing rudies in the pool in front of me and my 4 year old was off putting!

The bar/resturant was more like a cafe that provided waiter service but the food was nice and one waiter (small cute guy) was funny. He and another waiter sang New york, New York one morning at breakfast, very funny!

They have internet at a euro for 20 mins, which is good.

The on site shop was fully stocked with English food, noodles etc and Jane the English lady that works there is lovely and friendly to everyone.

The hill you hear about wasnt that bad, yeah ok its a hill, but i managed down and up a couple of times and i have an on going issue with my ankle.

OK, the bad bits....

The entertainment was dire!!! We arrived on a Saturday to find a lady doing the game Up and Down, which is higher and lower to us. No mini disco, even though it was dvrtised and no Thomas Cook entertainers, dispite what i was lead to believe in the travel agents.

Sunday night wasnt any better and still despite mini disco advertised and plenty of expectant children, all they got was face painting and eventually we asked for a mini disco and got 2 dances for the kids.

I complained to the rep and was told that this was adequat for a *** star hotel! Iv been to ** star and got better. The manager told the rep if i wanted to speak to him i could as he always wants to know how to make things better.... mmmmmmmm me thinks the guy doesnt like you moaning about his hotel. I said no and resigned myself to a week of rubbish.

As if by magic a few days later a full mini disco was provided by the kids club reps and Anna the hotel entertainment lady turned a new leaf! We had a great mini disco, activities in the afternoon, usual, killer darts and pool etc. She was brilliant and my kids got on with her really well.

We got up with her and made it a good holiday. Just to say Happy Haley and Krazy Kayleigh the kids clubs reps are brilliant girls (thanks guys :))

All in all it was a lovely week, but i wouldnt return. I like a bit more fun in the evenings.....

"

Holiday details

  • Travel date: Sun 10th of May 2009

4/10

2
Poor
by
Reviewed Wed 22nd of April 2009

"Arrived at terralta hotel it was a late arrival went to the room no lights on curtains were closed tuned lights on and opened curtain and to our surprise our view was of a brick wall with railings across the top, after about 20 mins a lorry parked right above our room which we found out later that it was a road that lorries/van parked up at night went down to reception to complain but they said they cant do anything so speak to your rep in the morning. went to see rep in the morning at a welcoming meeting and she told us that there was nothing she could do (charlotte) we had no helpfrom the rep (charlotte) at all we seen her 4 times and still did nothing. so be aware at this hotel make sure you get a pool view as all the back rooms on ground floor is of a brick wall and no privacy as people and lorry drivers can see in the room at night and day so curtains was closed most of the holiday this is no exaggeration. so please be aware. apart from this the rest of the complex was very good "

Holiday details

  • Travel date: Wed 22nd of April 2009

Enjoyed my stay

4
Good
by
Reviewed Thu 12th of March 2009

"Came here for one week 4th - 11th March for my 40th birthday. Made friends with a number of guests that have been comming to these apartments around 6-8 times over the last few years. You do have to pay 60 euro's on arrival for any breakages and 20 euro's for the safe but you get your 60 euro's back & 6 euro's when you check out and return the safe key so the safe is 14 euro's. The apartments are spacious and lovely with a toaster, kettle, microwave,4 ring electric cooker and and hair dryer in the bathroom. The tv has only 3 english channels free Sky News, Eurosport and CNN. You have to pay 3.50 euro's a night after 7 nights it goes down to 2.50. The tv lasts from 10am till 10am these channels include BBC1, ITV, C5, SKY SPORTS 1 and a movie channel but please be aware that they do give you an adult channel which has hardcore sex featured 24 hours. If you have kids getting up early and switching over the channels its easy to come across as your in the bedroom and there sleeping in the lounge etc. You can ask for it switching off though. The bar has drinks at 2 for 1 happy hour for 2 hours each night from 8 till 10 which was fine as we enjoyed socialising with friends or watching tv/ football before going out to the new town. The taxi cost me 9e getting there and 8e to get back so 17 quid before you start. The new town from the hotel is far away and does take at least 40 mins to walk. Enjoyed going to the Talk of the Town and the Black Chicken. The large pool looked nice and i went in the heated indoor pool every day. I found the staff there really friendly and informative if i required help. As for the hill up to the apartments at first i was thinking at least i will lose weight. There is a little supermarket at the bottom around 500 yards down. Overall cannot fault the hotel/apartment just the tv and the distance down into the new town did gripe me. I was only there for a week and we had good weather so we managed ok but i would hate to walk and leave the hotel in the main summer months if you have a buggy or have walking difficulties it would be best to avoid."

Holiday details

  • Travel date: Thu 12th of March 2009

good --but beware!

3
Average
by
Reviewed Thu 12th of March 2009

"Our 2nd at the terralta and we had a lovely holiday. The accommodation was good & the room staff were very helpful and friendly.
This accommodation is above average and very peaceful (due to the hotel layout-- 3 LOlow-level blocks set around a very large and scenic pool)
But beware the bar & restaurant staff--- the food is shop bought and over priced-- approx £6-£7 for a basic frozen pizza -- which if you are lucky might be hot enough to eat without sending back.
If you want good service at bar make sure you tip well-- as most of the staff pick their favourite customers on this basis-- probably with the exceptionn of the young boy (think his name is stuart) - he has one british parent and one spanish parent and is helpful, polite and doesn't look for tips all the time. The hotel is on a steep hill and is not at all suitable for anyone who is unfit or has a problem walking although the local (hourly) bus service is great---- friendly helpful drivers and stops right outside the hotel.

The hotel has a shop/supermarket which charges (at least) 2 or 3 times the prices of the local supermarkets.

The entertainment is not too bad- (not brilliant but better than a lot of hotels= ie:- quizzes/bingo(100euro prize money!) music/spanish dancing etc.
Would recommend it -- 7/10
"

Holiday details

  • Travel date: Wed 11th of March 2009

Hotels near Terralta Apartamentos Turisticos

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Top traveller tips for Terralta Apartamentos Turisticos

  • satisfied return customers by satisfied return customers

    "If there is any aspect of your accommodation you are not happy with, reception staff very helpful. "

  • rayblakeyifs by rayblakeyifs

    "Terra Natura was a good day out and the water falls are a must. "

  • shredder by shredder

    "Greek restaurant on altea sea front/the boat trip to beni, island "

  • Paul East Yorks by Paul East Yorks

    "Book an hotel in the new part not the old town area. "

  • peterudd by peterudd

    "very friendly people at benidorm but not at terralta lovely holiday destinaton "

  • peterudd by peterudd

    "benidorm itself was a nice place had to leave room every day as no sun light due to brick wall "

  • Z Enefer by Z Enefer

    "Its Blackpool but hotter! "

  • Z Enefer by Z Enefer

    "Dont forget to see Sticky Vicky! "

  • gillndids by gillndids

    "BENIDORM AINT JUST FOR THE YOUNGENS... "

  • gillndids by gillndids

    "MAGPIES REST N JARROW LAD GREAT FOOD N BEER "

  • sunseeker111 by sunseeker111

    "Quite alot of bars closed due to the recession. "

Terralta Apartamentos Turisticos is also called

  • Terralta Apartments
  • Terralta Apartments Hotel Benidorm
  • Terralta Apartments Benidorm

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