About Servigroup Rialto

  • high speed internet in room
  • swimming pool
  • restaurant
  • free internet
  • bar lounge
  • wifi
  • public wifi
  • free wireless internet in room
  • air conditioning
  • dry cleaning
  • non smoking rooms
  • non smoking hotel
  • laundry service
  • flatscreen tv
  • bath shower
  • multilingual staff
  • airport transportation
  • breakfast buffet
  • outdoor pool
  • baggage storage
  • car hire
  • housekeeping
  • coffee shop amenities
  • currency exchange
  • english amenities
  • fax photocopying
  • french amenities
  • 24 hour front desk
  • ironing service
  • private balcony
  • newspaper
  • sun terrace
  • gift shop amenities
  • reduced mobility rooms
  • kids pool
  • spanish amenities
  • paid private parking on site
  • billiards

Reviews summary

4
Good
( 1353 reviews)
Brilliant
805
Good
405
Average
102
Poor
25
Awful
16
  • 4.5 room
  • 4 pool
  • 4 beach
  • 4.5 service
  • 3.5 dining
  • 3.5 amenities
  • 5 value
  • 4 food
  • 5 cleanliness
  • 5 location
 

16 Traveller reviews from Holiday Watchdog

fab hotel

5
Brilliant
by
Reviewed Mon 21st of December 2015

"Stay a few times over the winter months excellent food and nice rooms with plasma tv ,fridge and safe.lovely reception staff Nicky Andrea and Sylvia and Ceeaser in dining room.quiet location but only 5 minutes to nightlife.rooms also are cleaned to a very high standard."

Holiday details

  • Travel date: Fri 18th of December 2015

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Hotel good food very poor

3
Average
Reviewed Thu 5th of April 2012

"We have just returned from this hotel on saturday 31/3 the hotel was very clean the food was awful in the evening we are not fussy eaters the service was also poor we waited 2 hours for a coffee have been to 15 hotels in benidorm this one was the worst for food would not stay there again. Very dispointed.as we only booked from the reviews ..sorry only telling the truth"

Holiday details

  • Travel date: Tue 3rd of April 2012

Rating breakdown

  • 3 Beach
  • 4 Room
  • 3 Pool
  • 3 Service
  • 2 Dining
  • 3 Amenities
  • 2 Food

two ladies having a well earned break

5
Brilliant
by
Reviewed Mon 18th of July 2011

"Hotel Small and friendly very clean, rooms spotless, dining room excellent. Food excellent and great variety. Stayed five nights. Will definitely go again. All Staff very helpful and courteous."

Holiday details

  • Travel date: Fri 15th of July 2011

Rating breakdown

  • 4 Beach
  • 4 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

Well we had to wait 2 hrs in the midday...

4
Good
by
Reviewed Mon 21st of July 2008

"Well we had to wait 2 hrs in the midday heat for our room but it was worth the wait, spacious and very clean. The food in the restaurant was really good all through our 10 night stay, including the "black pud" on the breakfast which was a 1st for me in 20 yrs of holidays.Location is good if you are active enough for the hill the hotel sits on. The only thing to put me off a return visit would be the lack of british in the hotel when we stayed, although most guests were spanish and very unsociable it still was a pleasurable holiday."

Holiday details

  • Travel date: Mon 21st of July 2008

This is the 3rd hotel we have stayed at...

5
Brilliant
by
Reviewed Sun 20th of July 2008

"This is the 3rd hotel we have stayed at in Benidorm and is by far the best. The staff all spoke good English and were polite and friendly. We went with 2 teenage daughters and asked for room together which we got. These were clean and well equipped and included a fridge. The maid called everyday. The food was excellent even for 4 vegetarians with plenty of choice. Even an ice cream machine which had different flavours every day! Entertainment at night was mainly for the Spanish guests but we didn't mind this as we went out most nights, although beer was only 2 Euros which is reasonable for a hotel. The hotel is well situated in a quiet area with not much noise after midnight, just people walking home. Would recommend Queen Mary pub about 20 yards over the road 1Euro a pint with basic pub food. We went there lunchtimes and for a drink before dinner. Ideal as internet and telephone place next door which was always busy if you need to contact home. (which our girls did everyday!) We would definately go back again. Benidorm is what it is but without a doubt is the best value for money holiday we have had."

Holiday details

  • Travel date: Sun 20th of July 2008

just come back from hen weekend in the r...

5
Brilliant
by
Reviewed Wed 7th of May 2008

"just come back from hen weekend in the rialto. it took a while for the 14 of us to be checked in and had to wait to go to our rooms. but our rooms where spotless and a decent size. some even had 3 beds instead of the 2. the food was very fresh and plenty of choice for breakfast and dinner. just a few minutes to the beach and close to the centre. we will all be booking again "

Holiday details

  • Travel date: Wed 7th of May 2008

Nice friendly hotel we would stay again long review please read

5
Brilliant
by
Reviewed Wed 24th of October 2012

"I have just arrived back from a weeks stay at the Rialto Hotel
a family of 5 two adults 37/35 and three boys 11 , 7 and 5
i must say before i start the only negatives i will give are the entertainment which in winter is non existent the tv's (you need them when you have 3 boys who go to bed by 9pm we dont believe in leaving our kids and going out etc , we all know what could happen! ) the stations are limited and after 9pm bbc 1 just dies so its true movies 1 or 2 for you and they arnt very interesting cnn bbc world or eurosport. and one
last thing thin walls.

ok airport transfer dropped off right outside the front door.
the outside doesnt look that appealing but once inside its excellent great service at check in and good spanglish spoken.
Room was tody and funtional twin beds (no doubles) wife not pleased (gave me more room though) blacony with poor views to the rear (book front if you want a view) although the local cats were amusing at times toilet / bidet /sink bath-shower all worked ok water nice and hot all clean and tidy.

evening meals well where do i start cat fish!! ling !! hake ! chicken/ pork/beef/veal even rabbit (no i didnt have the rabbit as we have 3 bunnies at home) loads of vegi options and a huge salad . chips twice in the week all other sorts or veg available.
puddings mmm about a choice of 10 so if you cant find something there then try the pineapple or strawb ice cream interesting
the meals were excellent all buffet style and the service was excellent. advise get wine from local shop its €5 cheaper.

breakfast full english to cereals toast (about 8 different breads)
tea coffee hot milk etc etc. superb .

the bar excellent service not expensive €3 for 2 coffee's not bad
brandy €2.70 ish for at least a double and about €4 for a cocktail good value. huge telly that gets swapped around channels depending who was in the bar.

outside pool area again clean pool table was good fun. kids slide etc was all like new and had a limited amount of safety surfacing on it pool was closed as it was cold.

maid service was excellent (1 child was sick at night not due to hotel might i add dodgy fruit from local supermercado) and the night manager was excellent he had new sheets within 2 mins maid swere brill rooms always tidied and left smelling clean.

the service all over in this hotel was excellent the waitress service (maria / pablo) excellent well they all were its just i didnt remember any other names.

5 mins walk to levente beach slighly down hill.

Altogether a great experience.
only negative if i were spanish is why do english people make them selves out to be such ignorant people and why at 3am must they come in swearing etc at the top of there voices.
also pack deodorant (maybe its just me but people sweat and then smell it only takes a wash and some roll on to sort this so why did loads of people stink! not nice )
(1 last thing forget pizzahut on the main street its rubbish just absoloutly rubbish im writing to complain as service was just not to be found food was late or never came and girls were rude just shocking)
try mariana's on the sea front (Levente beach) excellent food happy english girl (waitress) and not expensive best pizza i have ever had.
you also get the delights of Romans bar where all the older folk go to dance in early evening quite err interesting!!
i do try to be honest the last comments were generalities on Benidorm not on the hotel as that was excellent.

if we come again we will stay here again with out a doubt."

Holiday details

  • Travel date: Wed 9th of January 2008

Once again a Fantastic Holiday

5
Brilliant
by
Reviewed Mon 26th of November 2012

"I can't believe that the last person on here said it was Rubbish. We have been in a lot of hotels, not just in Benidorm, and this has to be one of the best. We stay here at least twice a year and love everything about it. We have recommended it to Family and Friends and they too have enjoyed their stay.
The staff go out of their way to help you and are very friendly. The food is very good and there is always something on that you like - no chips are not always on at night but if you go away to eat chips every night then you might as well go Self Catering.
We will be visiting the hotel again."

Holiday details

  • Travel date: Wed 31st of October 2007

Load of Rubbish!!!!

1
Awful
by
Reviewed Mon 26th of November 2012

"we booked this hotel for a week on the 31st aug 2007. rooms were lovely and clean... but that is about the only good point to this whole holiday!! the staff at the hotel were very ignorant, the food was not very nice with absolutely no choice at all!! (chips were served at breakfast... not dinner time) everything seemed back to front. would not recommend this hotel or benidorm as a whole. very disappointed!!!"

Holiday details

  • Travel date: Sun 2nd of September 2007

deserves five starr

5
Brilliant
by
Reviewed Thu 25th of October 2012

"Return visit to the Rialto after 8 years

This is a first class hotel the upgrading was excellent. The staff were extremely friendly and helpfull, rooms and food top class .This will certainley be on my list of re-visits pretty soon"

Holiday details

  • Travel date: Sun 8th of July 2007

Excellent Value for Money

5
Brilliant
by
Reviewed Sat 27th of October 2012

"This is our third stay at the Rialto and it was, as usual, excellent. The view from the back rooms in not very inspiring but we normally only go for a couple of nights when travelling up and down Spain. The rooms are always clean, the water piping hot and the meals are inexpensive and plentiful.
The hotel is up a slight hill and might be difficult for disabled persons.
Near the beach but slightly away from the hustle & bustle - excellent!"

Holiday details

  • Travel date: Tue 17th of April 2007

first time, but not the last

5
Brilliant
by
Reviewed Thu 1st of November 2012

"just back from the hotel rialto, our first time in benidorm, so we only went for a week, and now wish we had gone for 2 weeks, the hotel is great, the food is very good, and lots of choice, and the hotel all over is very clean, nice freindly staff, everything you need for a brill holiday, will certainly be going back to this hotel, but staying longer, cant fault it,"

Holiday details

  • Travel date: Wed 14th of March 2007

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Top traveller tips for Servigroup Rialto

  • colin B by colin B

    "all rooms good but rear rooms quieter "

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