89 Traveller reviews from Holiday Watchdog
Amazing first holiday with the girls
"I went on holidays with 8 girls to this hotel and had the best time ever. The first few days it was very overcast so we spent quite a bit of time in the hotel. Our rooms were absolutly spotless and the cleaners were there evryday and they would even come back if you were in the room. The bathroom and everythin was spotless and like all hotels there was a charge for the deposit box.
The pool area is huge and we always found room as we were usually the last ones down there, there were always enough beds around too. Being a young group of girls i did expect more entertainment at the side of the pool , not just for us but for all ages but there was nothing.
The staff around the hotel were always friendly and help full and so were the people who stayed in the hotel. There were all sifferent types of people there families, elderly, young. Although you could start to see a difference within the ages there coming closer to august, there were alot more youngsters coming in. The reps were amazing, they were so helpfull, you must go to the indroductory day aswell theres so much to be done for all ages. We payed for two bar rawls with them and went to 2 parks aswell, they gave us directions and everything.
The food was also quite nice, some of the girls are fussy buggers so they just moaned but i did agree some days there just wasn't any food out that actually went together as a meal. But overall it was enjoyable what do you expect if your fussy. Alot of the time though we did go to a fish and chip restaurant just down the yellow brick road which was really nice i recommend this.
Benidorm it self wasn't as dirty or ruff as i imagined and it helped our hotel was nice too. The beach was clean and the people were always friendly too.
I had an amazing time and recommend to any young girls to go to the parks terra mitica and the waterpark and to even go on the bar crawls your not forced to do anything either.
Have a nice holiday xxxx"
- Travel date: Sat 17th of January 2009
"arrived 20th dec, after checking in,we went 2 catch the lift to the 2nd floor.we got in with our suitcases,befoe the doors shut 3 people got in,one man was a bit touchy while the other was moving my cases causing a distractraction.Whilst in the room unpacking we realised we were robbed of all our monies.I told the staff at reception who were not interested at all,i asked to see the stills from the security camera and was told we couldn't see them.during our stay we were told of other people being robbed in the lifts,management and staff were very unhelpful during our distress. "
- Travel date: Sun 28th of December 2008
rio park benidorm
"well where do i start this hotel is not suitable for dsable people at all it is a 20 min walk to front which i no good if u r not good on your feet we witness a theft hile we was there the security guard he get payed for nothing why he is there is be on me and if yo like your comfy beds dont go here as the beds are like laying on a slab tey are so hard they hurt you the people who complained about the bed was just told they could hire a matress for 50 euro a week the hotel its self is a 2 star nd that is plain to see would not recommend this hotel in any way dont go its awful u will regret it there was a man who got mugged they ws thefts in the hotel stealing out of hotel room take it from who if u want to enjoy your holiday dont go there "
- Travel date: Sat 1st of November 2008
When we arrived at the riopark it looked lovley very modern inside and out. The reception was spotless clean reception staff seemed friendly enough.
We were treated very well and very quickly.
Rooms seemed ok at a glance clean enough but very small they were very basic needed a lick of paint wires were hanging out of the bedside light t.v was rubbish if you like watching the news all the time this would suit you.
I was quite dissapointed with the food in the restraunt as we had 4 children who are very fussy eaters it was quite difficult to find them anything to eat as they do not cater for children they had to eat chips every evening for dinner then had to go out elsewhere for something more substantual. The staff in the restraunt were very abrupt too so were the pensioners who stayed there. The food was just thrown together hash browns for dinner?????????. Dirty glasses bits of food on the plate from breakfast time....... Breakfast was nice although it was floating in greese funny shaped sasuages though.
Load of [--] to be honest plastic chairs it looked like a youth club with grannies in. The pensioners who had been going there for years took over the place the ruined it. They did not like the children running about enjoying themselves. this hotel is not good for kids its for oap's"
- Travel date: Thu 30th of October 2008
we had a fab time. the food we thought w...
"we had a fab time. the food we thought was excellent,lots of choice and variety. the room was a bit small but not a problem. slight problem with the maid who threw a bag out with contact lenses in but it was on the floor so partly my fault. entertainment every night but as there is so much to do in benidorm we didnt see much of it. cannot wait to go back again and we never often say that"
- Travel date: Fri 19th of September 2008
Just returned fron two weeks at the Rio...
"Just returned fron two weeks at the Rio Park Benidorm family of four in two rooms , I must say it turned out for us anyway to be a dissapointment and none of us would ever return there, The hotel is a two star and its plain to see, the plastic chairs in the entertainment / bar areas , the two star decor, and both our bedrooms could not have been much smaller needed painting and the beds hard and small singles very uncomfortable indeed , There was air con but not very powerfull we found and just a few English news chanells on the small TV ,
The rooms was cleaned daily but towels were small and the shower was often slow and water smelt funny. The dining room was ok self service but the food repetitive and one days food often repeated the next day and alterd slightly it seemed , example first days sausages titled ENGLISH sausages next days looked the same only darker color labled SPANISH sausages !even the restraunt staff laughed at this when we could see they where the same, they did not disagree. Entertainment was not worth the bother mostly staff shows most guests thought like us this was like the hotel , basic and very 2 star entertainment,
This is a gold award hotel but for us not even bronze . having stayed at many hotels this was not good enough and the write up Thompson and Portland give it is in our opinionnot correct , choose it for a basic two star cheap holiday maybe but you get what you pay for and it is not comfortable enough or good enough to be a good choice for a benidorm holiday is our point of view,
PLEASE BEWARE BE WARNED ! At the airport on our return to Gatwick there was extra staff making sure your bag was 2o kilo if over by just one or two like ours we had to pay 9 euros per kilo over the limit and they where having a field day holdiong up the que and causing much trouble and distress for all the passengers , Be sure your under your allowance 20 kilo on your return this was a thompson air flight and imo anouther way to get extra money it seemed all passengers got hit, and the thompson unfriendly unhelpfull flight staff and poor food both ways was anouther sad dissapointment, I would say our honest opinion was overall danger avoid this hotel and choose a different holiday and holiday provider, we will in 2009,
- Travel date: Tue 16th of September 2008
Hotel was alright. Pool was the best bit...
"Hotel was alright. Pool was the best bit. if your young & up for a laugh dont go to this hotel. me & 5 of my friends nearly got kicked out after a couple of nights. The Cleaners have terrible manners. & watch out for the slippery floors! as there are no signs. The reception staff dont care about your views on anything. Also on the website that we booked the holiday on, said there are hairdryers & fridges in the rooms. Neither were. The hairdryers you have to pay 10 euros for 2 hours of use. And there are no fridges in the hotel. If your a loud person this isnt the hotel for you. "
- Travel date: Mon 15th of September 2008
Just got back from the rio park on 13 se...
"Just got back from the rio park on 13 september 2008 and what a lovely time we had,from arriving in Alicante airport to the coach transfer to Benidorm everything went so smoothly with Thomson.
ARRIVAL AT HOTEL
As soon as you walk through the doors the air con just hits you very nice seems temperature outside in its 30s.Walked up to reception which was very efficient and quick with the reception area being very clean and relaxing and spacious.There are 5 lifts two of which are outside see views of the pool area.Large bar area,lots of pool tables,games machines,two dart boards and a table tennis table.
Very clean,large area inside,smoking area outside and happy hour mondays,wednesdays,saturdays and sundays between 5 and 6pm where you get 2 drinks for the price of one.
After getting our keys we were given room 1020,which was high up on floor 10 but until we got there we were not sure of which side of the hotel we would be on but to our pleasure we had a great view of looking right down on the pool,but if you had the front or sides of hotel you would probably have a view of building sights across the road.
The rooms are ok,we had three beds in ours,just enough room to get around,it had free air con,tv(but there was not much english channel chioce unless you like watching the news alot)and a sliding mirrored wardrobe,the bathroom was clean and had shower and bath sink toilet and beday,and was a good size.The rooms were cleaned everyday with fresh towels with friendly cleaning staff.
Wow what can i say,the food was terrific,always piping hot and so much to choose from.You even have to wipe your hands in alcol cleaning gel before entering the food hall which i have not seen before.It has a big resturant plenty of tables for everyone with breakfast between 8.30 to 10.30 and evening meal between 6.30 and 9.30 so you have got plenty of time to decide when to go down.The waiters,cooks and dining staff work very hard and always maintain and top up food straight away when it runs out.
The day time entertainment was from 1pm to 5pm and consisted of quizzes,killer pool and darts competitions,table tennis, card games plus other competitions,you win prizes from t shirts to bottles of spirits for the adults.The only concern i would say is the entertainment reps announced the activities on the intercom but it was so quiet if you were in the resturant or around the pool you could not hear it so most people did not relize the activities were on,and there was no pool area activities like water polo etc.
The evening entertainment started at 8.30 until around midnight which included singers,magican and staff shows at 10.30 which included most of the dining room staff which was very funny well worth watching,but there is so much going on down the town you may prefer to go there instead which alot of guests did except maybe the disabled or oaps.
OVERALL GOOD COMMENTS
A definate must hotel,clean,spacious,friendly staff,large pools,great food,worth more than 2 star rating,even got a free goody bag to take to the airport when we left which was a surprise.
OVERALL NEGATIVE COMMENTS
Thomson reps not very useful just sat there behind the desk all week and never said anything to anyone unless you wanted a trip and they took your money.
No poolside activities.
If we return to Benidorm again the first place we would try and book will be the rio park hotel without a doubt."
- Travel date: Sun 14th of September 2008
You can not really find anything too bad...
"You can not really find anything too bad to say about the rio park.
I found the hotel and the rooms very clean, although the room could do with a lick of paint.Fully airconditioned , which was great.
The staff were very friendly, good with the kids too.
Food was varied and always hot.
My only problem was the single room. I was told about not having a balcony or bath before going, but still found the room quite small. Also a bit miffed about paying a single person suplement and being put in room designed for one. What was the supplement for?
Overall i would reccomend this hotel very highly and would definetly go back again!"
- Travel date: Thu 28th of August 2008
My husband and I are 20 and 21, we thaug...
"My husband and I are 20 and 21, we thaught this hotel was fantastic, people shouldnt expect too much, after all it is only a 2 star, and can I just say this hotel deserves way more than a 2 star rating. The food was nice and my husband and I are both very fussy eaters but there was always something we liked, breakfast was brill full english everyday along with healthier options and its also cheap enough to eat out if you fancied a change. The hotel sangria is gorgeous and theres a lovely terrace overlooking the pool to sit and sunbath if you like a bit of piece and quiet. The aircon is fab!! and gets really cold, the rooms are a good size and get cleaned everyday. The thomsons reps were great and we would deffinately reccomend the young and lively bar crawl!! will deffinately be returning to this hotel! well worth the money! oh and the building work wasnt even that close to the hotel so didnt affect the holiday at all, we did have a view of it but we didnt go on holiday to sit on the balcony all day!! great holiday all round!"
- Travel date: Tue 19th of August 2008
The truth about Rio park Well what can...
"The truth about Rio park
Well what can a say ,was very nervous about going to this hotel based on some of the reviews but onced there all seemed well . Hotel very clean the food choice was excellent sometimes you had to use your imagination when sorting a dinner plate out for kids as I had 3 kids with me who are all quite fussy eaters but I managed to plate them something everyday . When you see the food that is combined together you might not fancy that so just mix and match it worked great for us,BIG downside to this hotel is that there are no fridges available for hire so you need plenty money for juice or water as I was a family of 5, I well and trully overspent as our travel agents said that we could hire fridges they also said that we would get ajoining bedrooms with our kids they dont exist either and for a complex that size there is no laundrette I know these all seem trival things to some but juice was one euro twenty a cup and for 5 thats a big peice of your holiday funds. The hotel entertainment isnt up to much we went out to the local bars and found our own which were amazing, the kids club during the day needs a good spicing up as well my kids never got involved once as they were all indoors and not up to much one big plus for this hotel was the pool area kids are given freedom so mine had a ball my wee girl even learned to swim pool area very relaxed atmosphere would definetaly return to this hotel as I would know what to expect on my next visit"
- Travel date: Mon 18th of August 2008
i thought rio park was good ,good entert...
"i thought rio park was good ,good entertainment,food,staff only problem i had was the rooms need a coat of paint well the 1 i was in it was 705 other than that i enjoyd my stay hear and could go back next year good view from the balcanae good air con in the room very friendly staff. and if ur a rangers fan ur about 5 mins to the ibrox bar and the golden last loyaltist pub. the lifts are very slow but . good pool tables and table tennis there too the drink is cheap as well and the food down by the bar is good aswell "
- Travel date: Tue 12th of August 2008