Magic Cristal Park Hotel

c/ Ruzafa, 14, 03501 Benidorm Spain
3 star hotel
 

58 Traveller reviews from Holiday Watchdog

GOOD value for money

4
Good
by

"had a great time at crystal park hotel was fine ? a bit dated but food was better than most 4 star hotels staff were great rooms cleaned reg towels changed daily what more do you need ??? oh yes you can upgrade your all inclusive card to have proper shorts and drinks '; if you dont like the local drinks dont be shy give it a try .. it wont please everyone ? but what hotels do ??????????"

Holiday details

  • Travel date: Thu 22nd of October 2009

Awful

1
Awful
by

"Please dont believe all the good reviews they cant possibly be true. This hotel was awful, the rooms smelt, the air con dripped all night long , there were cockroaches in the resturant. This hotel is for the Spanish who are very very rude indeed. They pushed in at the bars and at the lifts which didnt work properly, even the local taxi drivers who were very nice said that this hotel is nick named The Magic Crap Hotel of Benidorm.
The magic cafe downstairs was the bet bit about this holiday and the group of girls who were dressed as Marylin monroe."

Holiday details

  • Travel date: Tue 6th of October 2009

consider wat is most important

3
Average
by

"i went to the hotel bery optomistic, but there were some dow side the food was not the bst quality because we went into the downstairs restaraunt, the room was not the best but all you really do is sleep, bath/shower unless your going to spend your whole holiday in the room then you will be disapointented the trains for the toilet did tend to stink abit but only during the day so i didnt really find it a problem the staff were very friendly, and the magic cafe was brilliant you didnt have to walk far for entertainment i will be booking again. The atomsphere was brilliant but i would avoid booking in febuary or march because the hotel is over run with spainish, and the coffee in the bar was to be desired the only time i got a decent coffee was in the magic cafe"

Holiday details

  • Travel date: Sat 2nd of May 2009

i wouldnt give it 1 star

1
Awful
by

"crystal park hotel benidorm, the resort is great but dont book this hotel, i have stayed in lots of hotels, at least 4 a year, and this was without exception the worst,the staff were only intrested if you were spanish, the room was never cleaned, all they did was changed towels, nothing else, the aircon didnt work properly, we had insects in the room, food was average if you could find a table,it was so noisey drunks comeing in banging doors shouting, until first light, we left early,and would not book through thomas cook again, we wouldnt give it 1 star how they give it three is a joke."

Holiday details

  • Travel date: Tue 6th of January 2009

Value for Money

4
Good
by

"Hi

Magic Cristal Park hotel is a cheap hotel and doesn't pretend to be anything else! The location is it's saving grace - it is so central. The hotel is clean but dated. The food is good and plentiful. The drinks are local brands but ok. The staff are excellent and we never had any problems. If you go with an open mind you will enjoy it!"

Holiday details

  • Travel date: Mon 17th of November 2008

Food really nice but you have to que for...

3
Average
by

"Food really nice but you have to que for everything but i suppose thats the time of year. Dont expect to find many english people here majority are spanish, can recommend the medeival night and the hotel as you can hop to over ten of them but this is the best. Rooms spacious but not many have balconys, air con worked great and was a blessing in the August blistering sun. Kids entertainment was good but have had better. Overall value I would say for £300 each in peak season we got our moneys worth but expect to que at the peak times. Pool clean but is on the terrance and under cover and on the 7th floor. Maids came every day to clean room and change towels and linen. location was great as just 10mins from old town so very continental lots of shopping and eating. Super holiday just a shame about the queing up at every meal/drinks time."

Holiday details

  • Travel date: Tue 26th of August 2008

Can't believe I ended up here. This hot...

1
Awful
by

"Can't believe I ended up here. This hotel was awful, the rooms were tacky and needed a good clean, drains stunk in the bathroom, a very busy road outside and there are very limited rooms with a balcony. There is no outside pool it is indoors with a canopy over the top, I have an 8 year old boy who did have alot of fun in the pool and I wasn't worried about him getting sun stroke but this is no good if you enjoy lounging around the pool.

The entertainment was terrible, sometimes did not start until 10pm, this is also indoors and it gets very hot and smoky, the bar service was very slow, waited a long time to get served.

The food I can say was excellent, but apart from that the hotel is only a 2 star at ths most and I would never advise anyone to go here, I certainly would never go back again."

Holiday details

  • Travel date: Sun 24th of August 2008

I would give the overall rating as 0 (ze...

1
Awful
by

"I would give the overall rating as 0 (zero) but wasnt an option to choose from. For anyone to give this place a good review is beyond me. The place is terrible. Maybe folks believe the welcoming letter that was written in very bad english stating that people would be entered into a prize draw to win a holiday for a good review on the internet for this hotel. 3 Star mmm not likely. 1 star would be a struggle. The food was tasteless, bland, overcooked and left out all day and night or re-designed into another meal another day. the staff worked hard but didnt speak much english. the entertainment was a joke. the air conditioning did not work and even the staff said they are struggling as it hadnt worked for at least 18 months. the rooms and the whole of the hotel are shabby to say the least. Please do not believe fantastic reviews on here the place is not worth the money they charge for it. Well unless they only charge your 50 euros for the week that is."

Holiday details

  • Travel date: Mon 11th of August 2008

arrived on the 10th after being transfer...

1
Awful
by

"arrived on the 10th after being transfered from hotel monika, as there is a big safety and security issue with the balcony doors not locking, i have a 2 1/2 yr old son who could quite easily open the doors and get on and over the balcony. and this was also a security issue as the appartment was not secure. On arrival it was very welcoming and friendly, our room was at the other end of the hotel, which was a bit awkward with baggage and buggy, we had to get a lift to the 6th floor and up a flight of stairs, but it was soon resolved when they switched our room to the the first floor we soon found that the windows didn't lock, and our friends balcony's doors did'nt lock either
the entertainment didnt start til 930pm and was repetative
the food was bland not cooked and left under heat lamps for far too long, motorway sevices comes to mind but that would be too fair, altough the deserts were descent.
the holiday was not suited to us there was very little entertainment for the 18-40, the small roof top pool and climbing frame kept my son busy for about 30mins.
on our final day the balcony wall collapsed on our floor and landed onto the footpath below i took some photos of this,"

Holiday details

  • Travel date: Thu 17th of July 2008

we moved from hotel monika as there was...

1
Awful
by

"we moved from hotel monika as there was a safety and security issue with the balcony doors, the doors would not lock and having our 2yr old son we thought this was extremely dangerous
after the manager showed us another 6 rooms we decided ther was going to be too many sleepness nights worrying about our child getting onto and over the balcony, also our belongings would not be safe as the balcony's were too close together and a theif could quite easily climb over into our appartment.
we waas very impressed with magic cristal park at first, a short walk down too the beach, a 24 hr self service bar, rooms were neat and tidy, but this was soon too change,the morning after we discovered the window above my son's bed would not lock, we moved to another
appartment as we was at the far end of the hotel, and was a struggle as we had a buggy and would have to get the lift followed by stairs, our new room was situated on the first floor which made easier access but the windows would still not lock and as we talked to other guests we found the same problems with windows and balcony doors,
the food tasted like it was from a motorway service station, uncooked very dry and bland, but plenty of deserts which was quite appetising.
the main entertainment didn't start til 930 which seemed a little late for the children. the rest of the entertainment was aimed at the 50+ with a guy playing the keyboard, so nothing for the 18+
met some lovely guests and they really made the holiday, and one staff in particulary the security guard he was a gentleman and took to us and my child.
on the final day, down the corridor to our floor, an apartment with a balcony wall collapsed into the the busy street below, not sure if any one was hurt i'm just greatful it wasn't our room.
"

Holiday details

  • Travel date: Mon 21st of July 2008

just returned back from crysal park and...

4
Good
by

"just returned back from crysal park and over all the hol was very good, the facilties at the hotel were all very good, the room was cleaned very well on a daily basis and bedding was changed twice during our 1 week stay, you could have clean towels daily if you wanted but there is no need as they dry quite quick on the over bath washing lines. there were a few bad points like the spanish guests being a bit ignorant and loud but at least they dont reserve sun beds and it does not matter what time you go up to the pool and terrace area there is always pleanty of sun beds and chairs, another bad point was that they dont have any parasols on the sun terrace but hey they have to give us something to moan about dont they, the food was very good good variety and very tasty, good selection of cakes and pastrys and if you arnt that hungry the soup was always really tasty even when it looked a bit thin, they also had a choclate fountain with chopped fresh fruit. we jumped on the open top bus wich takes you round all the magic hotels and called in most of them they were all quite nice and some were more set up for familys with younger children than the crystal park but our youngest member of our party was 11 so it wasnt important to us. overall all had a really good time and have re booked for november"

Holiday details

  • Travel date: Sun 6th of July 2008

Fantastic week, hotel very clean, staff...

5
Brilliant
by

"Fantastic week, hotel very clean, staff wonderful...especialy Carlos, bar tender and Judas, waiter. Food good and great choices.

really good location, walking distance to shops, market, bars, beach what more could you want.

New town good if you like to dance or see shows...

Met some lovely men !!!

Beaches really clean and plenty of sun beds.

We were 2 very happy females..."

Holiday details

  • Travel date: Tue 17th of June 2008
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