Reviews summary

4
Good
( 1169 reviews)
Brilliant
406
Good
431
Average
211
Poor
73
Awful
48
  • 3 room
  • 3.5 pool
  • 4.5 beach
  • 3.5 service
  • 2 dining
  • 3 amenities
  • 3 value
  • 2.5 food
  • 4 cleanliness
  • 2.5 location
 

20 Traveller reviews from Holiday Watchdog

Love this hotel and disappointed we can't get it this year!

5
Brilliant
by
Reviewed Fri 4th of January 2013

"We've stayed at this hotel on several occasions over the past 10 years (as a couple and as a family) and we love it. The staff are friendly and helpful. The rooms are well presented and kept clean on a daily basis. The food is reasonably good with a wide selection. The pool is lovely and the jewel in the crown is the safe access to the beach (especially good with small children).

We had hoped to travel there again this year but haven't been able to book with our usual tour operator as they no longer provide this hotel. No one knows why? =(

All I can say is we are gutted!!! As it's perfect for a family holiday with 2 small children. So back to the drawing board for us to try and find somewhere equally as lovely."

Holiday details

  • Travel date: Fri 4th of January 2013

Rating breakdown

  • 4 Location
  • 5 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Value
  • 4 Food
  • 4 Cleanliness

Dead End out of Tourism area

1
Awful
by
Reviewed Sat 9th of June 2012

"Avoid this Hotel with your travel agent before being booked half board or full mainly if coming from Britain & Northern Ireland as only catered for Spainish taste, Worse location like Beni-Beach further down miles longer into town now hell worse by authority there turned the bus route busy road along Poseidon Spainsh beach quater never packed just walkers the miles you have to walk in the heat to get to main shops in New Town and British Quarter 6 mile walk each way the weight I lost, so took double dinners wide range mainly daily Fish dishes sometimes stuck out rooms above kitchens even last floor we were on 17th or onions, fresh salads, fruits, breads, oils, ice creams, jellys, daily but main courses dishes rarely hot luck warm at rush times half cooked, no free water or juice at lunch or evening meal charged double to buy it by rude bar staff right change at time, unfriendly spainsh kitchen staff & Receptionist confuse you with cigerettes and bottled water machines cash falls out of go to reception they press a security button, out of the way as main road only one way traffic route distroys entire holiday for bus users looking into new town livily day and nightlife as buses can only come towards out of town airport route your told to climb steep sandy hills wasteland to main busy road and some buses even take you miles out to a college before another 30 minutes inwards to you reach new town for Red Lion, Valentines clubs area, even Thomas Cook reps not ver friendly or helpful onl looking to rob you against the strong pound for expensive trips, tours even we wanted on 1st day removed to their partner hotels in livily new town but asking for £178 each ontop of that hotel cost flights total £331 so ended up staing at this dump, taxi cost most eves £10 or more unless ou walked staied up the 4 mile new town beach area around £6 EURO from here as taxis metors use a £3.50 surcharge on top of fares etc... Only catered for forgion groups coming on coaches near europe a speical needs ADHA youth group of 19 and 5 staff were in when we begun our 3rd night taking up seats cram packed in the kitchens after 7.30 late evening meal times to 10pm lunches 1pm to 3.pm lifts too small at busy times only fitted 2 people and suit cases or 4 minimum people in a lift at one time stopping at nearl every floor panic calling the lifts only 4 in total 17 floors avoid this trip at this OUL END OLD TOWN BENIDORM worse location one way road bus routes only catering for good active long walkers hikers"

Holiday details

  • Travel date: Fri 8th of June 2012

Rating breakdown

  • 1 Location
  • 5 Beach
  • 2 Room
  • 3 Pool
  • 3 Service
  • 2 Value
  • 2 Food
  • 4 Cleanliness

Good Hotel

4
Good
by
Reviewed Tue 14th of June 2011

"My wife and I have stayed in many hotels in Benidorm and I would rate this one amongst the better ones. We live in Spain and very often go away for a few days break and often to Benidorm. The web site said tea and Coffee making facilities in the room but this was not the case. The food was reasonable to good and bar prices were average. The rooms were spotlessly clean with maid service every day. All the rooms at this hotel have sea veiws and is actually only a few metres from the beach.
All in all a very decent hotel."

Holiday details

  • Travel date: Sun 12th of June 2011

Revisit

3
Average
by
Reviewed Mon 14th of February 2011

"Haveing been before the food some days not up to scratch hope better this year - better meat selction and fruit"

Holiday details

  • Travel date: Mon 14th of February 2011

Rating breakdown

  • 4 Beach
  • 3 Room
  • 3 Pool
  • 3 Service
  • 2 Dining
  • 3 Amenities
  • 2 Food

Rude and unhelpful reception staff

3
Average
by
Reviewed Wed 8th of April 2009

"Hotel was clean and food was average. Waiting and bar staff pleasant but let down by the rude and unhelpful reception staff who couldn't even lift their head when asked a question! The limited entertainment was geared towards the Spanish tourists and the show presented by the "entertainment staff" on the Friday evening was suggestive and offensive to any disabled person. I really can't understand how anyone can find a man with no arms trying to go to the toilet amusing!!"

Holiday details

  • Travel date: Wed 8th of April 2009

Pleasantly Surprised

5
Brilliant
by
Reviewed Fri 21st of November 2008

"We have been putting off going to Benidorm for some time due to its tacky reputation, but we decided to have a short break there in November. We were pleasantly surprised at how nice it was, and how nice the Poseidon Playa hotel was too. The hotel is situated on the Poniente Beach, which is the larger of the two beaches and also in the more quiet area. It is right on the beach and all rooms have a sea view (so Globetravel, who we booked it through, tried to rip us off by saying we could have a sea view for £8 extra each-so do not be caught by this line).
It is about a 15 minute walk into the old town area where there are very many shops, bars and restaurants to choose from if you so desire.
The hotel is fairly old but in good decorative order and spotlessly clean throughout.
The staff are friendly and most spoke good english. The AI drink selection is very good, with lots to choose from and a few cocktails. The food was excellent, with a good choice each day (including champagne at breakfast). Of particular merit was the home made soups, which were outstanding. The only poor offering was lamb chops one evening which brough a new meaning to the word tough! However they more than made up for them the following evening by having the nicest pork ribs we have had outside of the USA. We have been in some 4 star hotels where the food and drinks selection was inferior to the Poseidon.
The entertainment was not to our taste, being geared for the mostly senior Spanish clients. We also feel that the pool would be too small in the summer for the potential number of guests, however as this was November it was too cold to swim anyway, which is what we expected.
We are not sure what the Hotel or Benidorm would be like in the high summer, but for an out of season break both were very good."

Holiday details

  • Travel date: Fri 21st of November 2008

Went to this hotel for 4days on a a hen...

1
Awful
by
Reviewed Sat 17th of May 2008

"Went to this hotel for 4days on a a hen party, it was a bit far out from the main town and we had to get taxis every night, as the entertainment in the hotel was the worst i have ever had. Perfect if you are 60+ as it was old time dancing. It was as if we had all gone back in time, the rooms were nice and clean, and staff were helpful, except for the AI bar man who obviously didnt like the british, he was that rude it was in untrue. The food was ok, nothing special really, we used this hotel as a base really as it was so far out, ok for couples wanting a quiet holiday who want to sit and listen to spanish music, and watch people waltzing etc. We met 4 little scottish girls who had nothing really to do, we made there holiday as they were quite bored. I certainly would not go here with my 4 children, it would be the holiday from hell for them."

Holiday details

  • Travel date: Sat 17th of May 2008

Had a brilliant 9 days, good food, thoug...

4
Good
by
Reviewed Fri 28th of December 2007

"Had a brilliant 9 days, good food, though they liked the veal but a good choice. Christmas dinner was nice if you don't mind fancy food it was displayed lovely but I just stuck to things I recognised.

The miner fault with this hotel is where its situated to far from nightlife and the entertainment was crap more for over 60s which there was a lot of them for 4 days I was the youngest and I'm 48 but yes I would def go again and recommend it to the more mature."

Holiday details

  • Travel date: Fri 28th of December 2007

The hotel was really clean and well kept...

3
Average
by
Reviewed Mon 13th of August 2007

"The hotel was really clean and well kept. Our beds were always made and the hotel staff were really friendly. The hotel is full of Spanish people, not many English at all.

Around the pool no one spoke a word of English. Me and my friend were the only English there. In saying that, after a night out on the strip, the pool wasn't the place we went to the most.

The food in the hotel wasn't nice. Same stuff every night. Dry bread, cheese, chips, chicken etc...

None of the food was in English either so I had to ask the chef, who also didn't speak a word of English, I just ended up eating soup and pasta all week.

Apart from that, the hotel had everything you needed; cash machine, telephone, internet access, sea view in every room and very spacious. It's perfect for a family holiday. But not for young people who want to go out all the time. We would know! Some of the looks the night staff gave us when we we're trotting into the hotel at 8 in the morning!!"

Holiday details

  • Travel date: Mon 13th of August 2007

Hotel spotless, staff friendly, food was...

5
Brilliant
by
Reviewed Wed 12th of April 2006

"Hotel spotless, staff friendly, food was always varied and fresh. Lovely 15 minute walk into old town. Every room has a sea view and the beach is just across the road from the hotel.

The only down side to the hotel is the entertainment ,it consists of a dreary Spanish pianist that only entertained the older guests, but who stays in their hotel with the amount of entertainment that Benidorm has to offer?

Would recommend this hotel if you like a walk, no frills and are fussy about cleanliness."

Holiday details

  • Travel date: Wed 12th of April 2006

great views shame about the pool

4
Good
by
Reviewed Thu 6th of December 2012

"Have just spent 10 great days with my husband at the Posiedon Playa hotel.Booked independantly on internet,was concerned maybe room would not be there etc,no need to worry,arrived early and was checked in and taken to room in time for lunch.Food was very good.Smoked Salmon,prawns,ham cut off the bone and Bucks fizz for breakfast in the morning.Will admit food got boring in the 2nd week,got fed up with salads,so ate out a couple of times,great tapas bars and sea food places a few minutes bus ride away in old Benidorm town,jewellers shops there to die for!Hotel was spotlessly clean,rooms good size,sadly a couple of pieces of jewellery did walk,whilst I left the room for a few minutes,but should have put them in the safe we did pay for the use of it.The pool was a bit on the small size and the water was absolutely freezing,my husband refused to use it,als had loud music blaring out from spaeakers at the pool side,not great if you want a quiet afternoon.The view from th e balcony was great,right on the beach ,lovely at night was on the 17th floor.((top floor).All in all had a great time,would recommend this hotel,one thing though,lifts not many and small,have to queue a long time.Will be booking again."

Holiday details

  • Travel date: Sun 18th of July 2004

enjoyed it

3
Average
by
Reviewed Mon 24th of December 2012

"just come back {12/6/04}from the poseidon playa.we went for 2 weeks ,myself ,2 kids & mum & dad . yes ,it was full of spanish pensioners , but we learned to live with them . romms were a bit on the small side for 3 , but kept very clean by the maids . food was great , views 2nd to none . no problem getting into old benidorm , bus outside . cheaper still , a taxi . the bar staff made our holiday , had a great laugh with them. liked the hotel , but would not stay here again , too far out . the entertainment was for the spanish , but we joined in .after all , a holiday is what you make it ."

Holiday details

  • Travel date: Sat 3rd of July 2004

Hotels near Hotel Poseidon Playa

Top traveller tips for Hotel Poseidon Playa

  • Paul B by Paul B

    "be fit active able to walk 6 miles in out of town bring good trainers or check at time before booked to choose New Town playa De Levante area "

  • Helen W by Helen W

    "Great location to be out of the hustle but still accessible if you want to take a stroll down the beautiful promenade "

Hotel Poseidon Playa is also called

  • Poseidon Playa Hotel
  • Hotel Poseidon Playa
  • Poseidon Playa Benidorm

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