28 Traveller reviews from Holiday Watchdog
my stay at helios hotel
"we stayed at the helios hotel in march 2007 before we went we had read the reviews here and were starting to regret we had booked it.
however we reached the hotel and found our rooms spacious and very clean , my standard of cleanliness is very high and i could find no fault with anything in the room.
we ventured to the dining room and was really expecting we would see what was on offer then venture out for a meal which we have done so at numerous hotels, again we were pleasantly suprised the food was lovely hot with a good variety to choose from even the salads selection had every thing you could want in a good salad we left the dining room full and pleasently suprised.we had seen on a review where you had to share the table with another couple we were dreading this however everyone that got seated with someone seem to get on, we got seated with a couple from sunderland ann and billy who were lovely to talk to (ann did say she was a chatter box ) it was great to swap info of the night life and gossip, the table was always there for you no hunting to find a clean table, plates were also cleared away promptly ,overall the food was better than some hotels we have stayed in benidorm.
the swimming pool was lovely and warm not overcrowded ever,and looked clean the only downside to this area was that the sun terrace was being relaid so was a little bit restricted at times.would we stay again? certainly .comparing prices we had paid Â£100 cheaper than some of the other hotels"
- Travel date: Sun 1st of April 2007
better than expected
"was concerned after reading some very indifferent reviews but was pleasantly surprised. i was travelling with my seventy seven year old mother who is blind and has some swallowing problems. we were given a large ground floor room with a large terrace. it was kept spotlessly clean,. I always managed to find food for both of us (probably easy becasue we don't want everything with chips and are happy to eat different food). the hair dresser was really good with mum although her english was limited and her prices were very reasonable the manicure was half the price mum pays at home. one down side for me was that the swimming pool was closed for renovations and i did not know that i could use a nearby one at another hotel. the hotel was very central which was good for me as i sometimes had to take mum in a wheelchair. the nightime entertainment was more geared up for other european guests but this is not a problem in benidorm with so much other entertainment on your doorstep and at this time of the year really suitable for older visitors"
- Travel date: Sun 19th of November 2006
"We have just returned from Helios Hotel Benidorm, We were allocated on arrival ,so couldn't use trusty trip advisor.We found the hotel to be lovely and clean, we enjoyed the food, not the best choices but we were full board, and enjoyed every meal.The pool is closed until the end of november, due to renovation,but you can use the pool in the next hotel. The hotel is in the best place for everything a short walk to the beach, plenty of nightlife, out door huge market, wednesday and sundays.I always think one of the signs of a good hotel is when the spanish stay there and they did. The comments about sharing your table could have good and bad points, we were extremely lucky to have a lovely couple whose company we enjoyed, not so good if you don't like them."
- Travel date: Sat 4th of November 2006
Great hotel, poor food
"We are just back from the Helios hotel, the hotel itself is very good, most of the staff are superb, but as anywhere you will get 1 or 2 that are less friendly.
The location of the Helios is excellent, 5 mins from the beach, and about 2 mins from the outdoor market, and right next to all the nightlife you could ever want.
My only complaint would have to be the food, which was poor at times, we ended up just having our breakfast, and eating out most nights, you could get a 3 course meal for around 15 euro (Â£10) a head.
Overall i would recomend the Helios hotel, but they would need to improve the menu.
Also if possible try and request a pool view as the view from the rear of the hotel isn't the best.
The Magee family from Lisburn, N.Ireland"
- Travel date: Sun 8th of October 2006