About Hotel Don Pancho
- high speed internet in room
- swimming pool
- free internet
- bar lounge
- business services
- public wifi
- free wireless internet in room
- air conditioning
- room service
- meeting room
- non smoking rooms
- non smoking hotel
- laundry service
- concierge desk
- flatscreen tv
- banquet room
- family rooms
- multilingual staff
- airport transportation
- breakfast buffet
- outdoor pool
- baggage storage
- conference facilities
- car hire
- currency exchange
- english amenities
- fax photocopying
- french amenities
- 24 hour front desk
- game room
- shops amenities
- private balcony
- breakfast available
- german amenities
- reduced mobility rooms
- vip room facilities
- spanish amenities
- free airport transportation
- heated pool
- facilities for disabled guests
- poolside bar
- paid private parking on site
- dutch amenities
- atm on site
- tv other russia
- tv channel one russia
- evening entertainment
24 Traveller reviews from Holiday Watchdog
Majorca Airport Transfers
"We stayed within the Don Pancho in middle Gregorian calendar month.My Mother and son recently came back from the Don Pancho and that we thought that it absolutely was one in all the best possible hotels.The table employees we tend tore terribly helpful associate degree forever spoke to U.S. once ever we passed."
- Travel date: Tue 2nd of July 2013
"My wife and daughter recently returned from the Don Pancho and we thought that it was one of the very best hotels that we have stayed in . The food is excellent and very varied every day. The rooms are spotless and are thoroughly cleaned every day with fresh towels whenever they are needed. Also the drinks prices are comparable to bars outside with over generous portions of genuine Bacardi, good quality lager (and free bowls of crisps which is a nice touch from their friendly waiters!)One can get cheaper "shorts" and "lager" in the outside bars but the strength and quality are inferior by comparison.The location isideal. Just a few minutes from the beach and surrounded by clubs and bars! The chair/parasol hire can be expensive if you are only planning to stay a few hours. Also it is impossible to swim in the sea at that point as there are continuous "shelves" of flat rock the stretch for a considerable distance. The beach is far better at the top end near the old town.
The hotel pool is small but adequate for swimming and there never seems to be a "fight" for the sunbeds/canopies that you find in most hotels. Snacks are readily provided throughout the day ( e.g. cheese/ham toasties/french fries etc again of good quality).
The true test of a hotel is if the guests have stayed there before. Many had during our stay. Enough said!"
- Travel date: Thu 20th of September 2012
very good recomend this hotel
"this hotel is a proper 4 star/rooms all overlook the sea/higher the floors the better/good selection of food and staff were very helpful /english guests were made to feel welcomed however evening dancing was for spanish dancers"
- Travel date: Sat 7th of April 2012
Not a 4 Star Hotel
"We stayed in the Don Pancho in mid july and I have to say I was really shocked at how run down this hotel is. The decor in the bedrooms looks like it came right out of the 1960's and hasn't been done up much since. Light switches were falling apart when you turn on the lights, door handles to balconies would break and you would have trouble getting onto the balconly. TV would periodicly swithc itself off and was an old style TV probably from the 1960's as well.
The pool is extremely small and the pool area has definately seen better days. It is definately in need of a major upgrade, all the tiles were black and faded, and there is extremely sharp edges on the steps into the pool so watch you dont catch yourself on them as they haven't been cleaned since the 1960's either. As if thats not bad enough, there is not enough sun beds for all guest, so if you dont queue in early in the morning you wont get one until mid afternoon if your lucky. The staff dont police the pool area so although there is no reservations allowed, this simply isn't the case, and the staff dont really care. They are meant to free sun bed with no guest on at 10:30 but never bother to do this, probably to much trouble for them. Whatch out for the sun beds with wheels on, they have a habbit of falling down, and if you have your hands under the back, then it might get chopped off.
Now onto the food, the breakfast has to be the smallest continental breakfast I have ever seen in a hotel, there were only two choices, dont get me wrong, there were fruit and cerial, but normally you have a much larger choice of continental. there was not one chocolate croisant to be seen the whole fortnight. The cooked breakfast consisted of bacon, eggs, scrambled eggs and a sausage. There was fried bread, but it was so hard you could use it as bricks. Mushrooms were only offered once, and this was boiled mushrooms. All food was left under the hot plate until it went cold, no fresh food was cooked.
Dinner was shocking to say the least. You have the usual soups, which to be fair were okay, and the salad selection was okay as well, but if you went for a cooked dinner the choice was awful. On an evening you would have 4 choices of food on the hot plate, one choice of meet on the carvery. The meats on the carvery were quite good, but very very fatty! the hot plate choices were pretty dismal, most of it was pork, chicked or fish all covered in a batter. If you were lucky and Piella or Pizza was on offer, if you didnt get in fast enough then you could wait 15-20 minutes before they would repace the food, it was awful. To be fair you could just about alwasy find something to eat, but this is a four star hotel, so the food should be amazing, I have seen better serverd at John and Josephs.
The deserets were even worse than the main course. It was the smallest selection I have seen in any hotel, there were 3 choices of main desert, 3 choices of ice cream and 1 choice of a hot desert on offer each night. The main deserts were not your usual gateux, triffles of other fancy deserts, they were in house made rubbish. One example was a bannana slice on a custard base, very similar to a pizza, then you would have jelly, or cream caramel... utter rubbish. I normally pig out on desert when on holiday, this year I actually lost weight!
I have stayed at far better hotels in Benidorm in the past, one example is the Palm Beach, now that is definately a four star hotel, its only let down is the location. The Palm Beach is in no way a four star hotel, it would be lucky to get a 3 star in my book and even then, only if it was going extremely cheaply.
Beware this hotel is not child friendly, in fact if your under 65 everything about this hotel is unfriendly. If you want to have a good time in Benidorm, find somewhere else, the Don Panch might have been good in the past, but it certainly isn't now. I had heard that it used to be a five start, but now is only a four, well I think its high time it lost another star.
- Travel date: Fri 5th of August 2011
The great Don Pancho is not so great after all...
"Well what can I say about the Don Pancho, if you look at all the reviews on here and other sites, most of them will be very positive about every aspect about the Don Pancho, so on that basis we booked our family holiday here.
This hotel is claimed to be a 4 start hotel, god only knows who gives hotels there ratings, but in the case of the Don Pancho, it certainly does not warrant this rating. There were 3 of us booked into a room on the 16th floor, we were totally shocked to find that the 3rd bed was actually a camp bed! What kind of 4 star hotel gives their guests a camp bed. To be fair here, I have re-read the blurb and this is mentioned in it, I just never noticed..but find it odd that 3 star hotels can manage proper beds.
The food in the hotel was in the main very well cooked , but and this is a very big but, the choice is extremely limited, there are at best 5 choices on offer each night for main meals, and even less for breakfast. In most 3 star hotels I have stayed in before, there is the usual cooked breakfast, and contintental choice too, however at the pancho you get egg, bacon, and suasage, and 2 dfferent kind of continental options. Dinner as said before was extremenly poor, there is a carvery for 1 kind of meat, usually beef or lamb, and the rest has been deep fried and covered in batter. The desert is a disgrace, there are only 3 types of desert on offer, which were generally of poor quality, and a choice of 3 flavors of ice cream. On one evening we got a digestive biscuit coverted in custard!!! hows that for a four star hotel? that alone should work as an example of the quality of food. They do not do Black Pudding or Mushrooms on a regular basis, I had black pudding once, and mushrooms twice. The black pudding was fluffy, and the mushrooms were boiled not fried.
Somes guest are treated more favourably that others, we noticed while there that one guest was ordering steak every night when everyone else had to just accept what was on offer on the hot plate or carvery. I challenged this one night and was told that we could order what we want, but I doubt that very much. I was disgusted that some guest who pay the same money as everyone else are being treated differently and unfavourably.
The pool is very small, but to be honest if your aware of it then its not really a big deal unless your training for the 2012 games. The big pool is only about 5 feet deep and about 4 meters wide by 9 in length, but if you just want a quick dip then its fine. The sunbeds is another matter entirely. there is not enough sun beds for all of the guests, and if you want one you have to be up really early. Some people here were getting up a couple of hours before the pool opens just to make sure they got a bed, really pathetic.
The hotel is full of ill mannered old age pensioners who do not take kindly to anyone under the age of 60 and think that gives them the right to do as they like, so definately not a hotel for families or the young. The entertainment is usually spanish dancing, and occasionally the odd act or two, but there is plenty of things to do just outside the hotel that this is not an issue.
I do not believe that the Don Pancho deserves its 4 stars, in fact I have reservations about it even having 3. Last year I stayed at the Presidente just behind the pancho and this hotel is much much better that the Don Pancho, although the Don Pancho does have a much bettr view of the levante beach. I would love to find out who gives the star ratings to hotels, because they really need to urgently re-evaluate the don pancho.
We stayed on the 16th floor and the view was fantastic. The decor was quite dated, but unlike Winkie, our floor was laminate and the bathroom was a walk in shower. The shower itself was amazing, always hot water, and very powerful. The maid service was great, fresh towels every day, but the room itself was not in the best of order. The decor is chip wood, and for some reason, they eitheh ran out of paper around the bed or this was done for decorative purposed, but this was a different colour. One of the light switches was just glued on, and fell apart when used, and the handle to the patio doors was very week and looked like it could fall apart easily, but didn't.
I think the only four star aspect of the Don Pancho is the price."
- Travel date: Tue 2nd of August 2011
Not a 4*
"I can't rate this as a 4* ... food was poor and the staff unfriendly. Pool area more like a holiday camp and not very relaxing... we won't be staying here again"
- Travel date: Sun 15th of May 2011
"This was our first stay at the Don Pancho,but not in Benidorm.The Don Pancho is the BEST HOTEL yet.Pleasant and professional staff.Clean & large rooms ,cleaned daily,Sea+pool views from ALL rooms,Excellent food,nightly entertainment,close to all night-life ,but a quiet in the rooms.Would I stay at The Don Pancho again? EVERYTIME I CAN."
- Travel date: Thu 29th of July 2010
"The Don Pancho is one of the beat hotels in Benidorm. The hotel is in a great location one street back from the beach.and close to all Beni has to offer.The bus stops outside the front to take you further afield if you wish. The service in the hotel is first class,along with the food.I have been visiting Benidorm for over 30 years and stayed in most of the hotel but have yet to find on to compare to the Don Pancho."
- Travel date: Sun 14th of February 2010
"Spent 2 weeks at this hotel in May and everything about it was just perfect.
Quick check in at reception and up to our room on the 12th floor with wonderful views.
The rooms are what you expect including a fridge but no tea making facilities.
The meals were just delicious, we were full board and I think we have all put on a stone.
All the staff were pleasant especially in the bar.
It is just a short walk down to the beach which was cleaned daily.
We didn't have any noise from the night life, that all went on behind the hotel, we just had a bit of road noise and that was only if you had your balcony door open, and to be honest it wasn't that noticeable.
I can't say Benidorm is the place for us but the hotel couldn't have been nicer and if we got another special deal we would definitely go again."
- Travel date: Sat 13th of June 2009
"All i have to say about this hotel is that it should be a 5*! The best food i have ever had on holiday!"
- Travel date: Sun 10th of May 2009
A short break
"We went to Benidorm for a short break 16th-20 February - we stayed at the Don Pancho - can't fault the hotel - food was quite good, hotel was of the standard expected of a 4* hotel - we have been going to Benidorm for over 10 years - but definitely noticed the lack of English people this year - at the beginning of our stay the hotel seemed less than half full although more people came towards the end of the week. Most of the guests were in the older age range(as we ourselves are!) This year the weather was excellent 19 deg most days with a 26 deg on the Wednesday. However the only blot on our stay was that I had booked the taxi to take us from Alicante airport to Benidorm and back from the Don Pancho to the airpost on the Friday morning. This was with alicanteairporttransfer.com - What can I say - on arrival the driver was late - he said he went to the wrong terminal! We booked the return to be picked up at 07.00 am - by 07.35 am no taxi had arrived - we asked reception to ring the emergency number given - it was disconnected - no taxi arrived and we had to order another to take us to the airport in time for our flight, at a cost of an extra 67 euros - I would advise against using this company - they are unreliable - it spoilt what had been a lovely short break"
- Travel date: Sun 15th of March 2009
A great hotel.
"The wow factor at the don panchostarts when you arrive and walk thru the Mayan themed gardens with waterfalls and streams.
The check in at reception is very friendly and your luggage is even taken to your room by a porter (unheard of in Benidorm).
The location of the hotel cannot be faulted and is 150yards from the beach,15minutes walk to the old town, and 5 minutes to the entertainment street.
the rooms arelarge with television,fridge,aircon,and room safe.
The dinning room is large with first class food and service
What makes this hotel special is it's old world charm,great staff,and catring for the needs of the guests.All of which are sadly lacking at some hotels in the resort. "
- Travel date: Sun 2nd of November 2008