47 Traveller reviews from Holiday Watchdog
"Don't do it it's the worst hotel I've ever stopped worst then a hostel, no cleaners to clean rooms and if u use all your toilet roll u can't have anymore you have to buy it. Staff ignorant please do book here it will spoil your holiday its not even 1 star pool is dirty aswell"
- Travel date: Sat 1st of September 2018
"Very disappointed with this accommodation,we were given room 5a, we had to discard the top covers on the beds as they were all stained and the whole place was not very clean, if I was on the ball I would have asked for another room but arriving late at night we were all very tired and just wanted to crash out.we have spoken to other guests and they informed us their apartments were lovely so maybe we were just unlucky.The hotel is letting itself down for the need of a good clean and it could do with updating,but one thing in their favour the beds and pillows were very comfortable and they done a lovely breakfast which was pretty reasonable,some of the staff was not very helpful at all they could have been a bit more attentive we found some of them very ignorant just ignoring you when you were speaking to them.we found the location very good it was not on the main drag but not to far away to get to all the amenities.there is a good bar up the road called the rock and roll bar which we enjoyed and also a bar / restaurant called the Yorkshire which does good meals."
- Travel date: Mon 10th of October 2016
HORRENDOUS, NOISE,SWEARING, LAGER LOUTS ,HEN PARTIES, STAG PARTIES NO SLEEP
"we stayed there in September 2012 ,It was full of stag and hen parties,that were loud obnoxious,disgusting antics,foul language.when we told the manager he said they were having fun.We said our holiday was over a thousand pound and we deserved some peace and at least half a nights sleep.Stags and hen parties had paid 100.00 a week as they were on a group booking. Dont go there cheap and nasty and dont take your children,this place needs a good clean out of the rif raf that stay there and let decent folks have a nice clean holiday ,this should include a change of linen. what happened to the hotel watch list,like pub watch that keep out troublmakers"
- Travel date: Sat 16th of February 2013
"we have stayed at the Buena vista on numerous occassions and have been very happy with our stay, from the staff in reception to the cleaners are very friendly. We stayed on the 12 floor and really enjoyed , my parent even have their long stay at these apartments and have for a number of years. The cleaners were in everyday and if we needed clean towels we just popped down to reception and asked and whithin 10 mins we had them. The bar downstairs we found very entertaining with you bingo ,your singers and your karaoke nights with peter shaw, bar staff as usual very friendly and happy to serve you until your ready to go back to your room. antonio queenie allessandra , christina and not forgeting soriah are and was the most proffessional people to run the bar there, BRILLIANT HOLIDAY !!!! and for families which i have also taken my children and they have had a fab holiday and we are going back in october this year 2012. the amenities are close and within walking distance to the beach, with a bus stop just around the corner to take you anywhere you wish to go, the mandarin chinese is a very nice place to eat as well as a few other bars on the same road."
- Travel date: Wed 4th of January 2012
buenavista apartments benidorm
"apartments were great, had two between 7 of us. only complaint was the agents where you have to pick keys up demanded 150.00 euro deposit for each apartment then on the day we were leaving which was at 9.00am no office open had to wait till 9.30 nearly missed coach and then staff said that they had returned the deposit the day before which they obviously had not as I still had receipt and keys, had to argue to get deposit of 300 euro returned. be careful if you have an early departure and staff very rude. "
- Travel date: Fri 22nd of July 2011
You get what you pay for
"These are budget appartments and for the price are good value for money. We got a spaceious clean appartment. We stayed for two weeks and our towels and bedding were changed weekly. Also our appartment was cleaned at the end of the first week. Their was a laundry, gym and sauna these all had to be paid for as and when you used them they were not included in the initial cost as I had thought! The entertainment was hit and miss Soosie Kaye being the best Soosie and PJ engaged well with the audience,hosted the karoki and had a beautiful voice. Their was also a fun Magic Show, Line Dancing, and Zumba. However, their was another guy Peter Shaw who entertained three nights of the week who was usually drunk and provided minimal entertainment and seemed a bit leary around young teenage girls. I also witnessed him being agressive in manner toward the bar staff. I feel we got what we paid and had an enjoyable holiday.
While we were staying at the Beaunavista one of the staff sadly and unexpectedly passed away. We didn't know Soria well but as a family were touched by the tradgedy of this young women's death. We will never forget Soria and the joy she brought to our holiday always smiling and helpful RIP."
- Travel date: Tue 12th of July 2011
A wee bit dodgy......
"On arriving at the apartments i was happy with accomodation as the rooms and balcony were very spacious. On the downside when trying to replace towels we were told that we could only do this twice a week even when have to pay for the privalidge of doing this, very strange! Hotel staff were all very friendly apart from the checkout day when the lady behind the desk did not seem interested when we enquired if our bus would be picking up at the top of the road or the hotel, she in fact showed no interest and told us to go wherever we like! On the massive downside some situation happened which i was not at all comfortable with. The entertainer who i must say was useless at everything especially his ronan keating cover act was very sleazy!! this was at the end of the night when me and 3 mates had returned after a few hours on the town. He was trying to throw 15/16 year old girls in the pool and to say his hands were everywhere is an understatement! if i was the parents of these kids who were not in the pool area at the time i think the guy involved would have been getting a tongue lashing!! This was all a bit to much to be honest and jumping around and grabbing little girls under the water left a sour taste. Other than that my first stay was ok and Benidorm as a whole was really good. "
- Travel date: Fri 8th of July 2011
"Brilliant appartments, situated about 20 minutes from main strip, just 2 minutes drive in taxi costing about 3 euros.
Apartments are very spacious but the only thing we struggled with is that towels and bedding wasn't changed throughout our stay. Lack of toilet roll was an issue but we got round that by pinching it out of pool area toilets!
If you have read any bad reviews on this place ignore them, we couldn't fault this place at all."
- Travel date: Tue 28th of June 2011
Had a great time at Buenavista.
"Stayed at Buenavista 6th - 13th April 2011 with my wife her sister & brother in law.
Booked with sunshine.co.uk holiday, flights(Easyjet), transfers(Airport taxis- was on coach) & airport parking at Bristol.(Silver Zone)
Total price for 4 Â£934.
Journey out couldn't have been any better everything was on time.
Arrived at Buenavista was efficiently checked in by friendly staff paid Â£60 deposit per room as we were advised when booking.
Went up to rooms both on 9th floor (All rooms face pool & sea) & were pleasantly surprised by size of app't which was clean & well equipped. They don't clean the rooms during your stay but we prefer it that way.
Yes you can see through grill into app't but i just jammed a towel in door & window of utility room, Problem solved.
There is a small supermarket down the left side of the bar for bread milk wine etc.
We had a great time in the evenings in the Buenavista Cabaret Lounge.starting with the happy hour (2 local beers = â¬2) Queenie behind the bar is very efficient & served up some great looking food at very reasonable prices.
Nightly bingo (We won â¬289 during our stay.), karaoke, cabaret shows. Soosie Kaye & PJ are a great laugh.
Indoor pool is very hot as is the jacuzzi didn't go in outdoor pool was to cold but some did & looked to be enjoying themselves.
10-15 min walk to beach turn left down hill & cut through kids park down past market field is quickest.
Turn right up hill to bars shops supermarkets etc.
Overall we all had a great time at a very reasonable price & have booked to go back in November but this time there will be 12 of us!
Ignore the negs here & give it a go i don't think you will be dissapointed as long as you don't expect 5 star!"
- Travel date: Sat 21st of May 2011
"we stayed at these apartments for one week we had no clean towels no clean bedding and had to pay for toilet rolls!!!!!when your travelling with a family you expect clean beds at least!WHAT A NIGHTMARE."
- Travel date: Tue 15th of June 2010
Blackpool with the sun!
"Just back from a weekend stay in these apts and we got what we paid for. Ideal for getting your head down at night, but anything else forget it!
No maid service or towel changes, towels available at reception for 1 euro.
Plenty bars etc within walking distance and approx 10 - 15 mins walk to beach.
Think if I ever return to Benidorm would spend extra for better accommodation!
- Travel date: Sat 15th of May 2010
"accomadation was horific! maid didnt come in room once me an my mates had to use the same towels all week! bout 15 minuite walk from the sqaure. sqaure was lively realy good best part of holiday! the light switch broke on us in hotel an the shower flooded the floor! "
- Travel date: Thu 13th of May 2010