35 Traveller reviews from Holiday Watchdog
"Okay ,I have read a lot of the reviews just spent 2 weeks here.17th to 30th of October 2014.The bad side.could do with some ceiling fans,no English TV,car parking could be cheaper if stopping for 2 weeks (9.50 euros per day)Now the good side,Very clean and roomy apartments with a fantastic view over the beach, pool tables and a great swimming pool,there are some bars on the front very near but a 10 min walk will take you into the heart of the old town.Taxi into the new town cost me 10 euros.don`t take anything for cooking in the apartment,there is all you need there.Most of the staff are very helpful.if you can ask for DAISY in reception,this lady is the best thing since sliced bread,what a lovely lady a credit to Beni-beach she will help you the best she can.SO GO AND ENJOY. "
- Travel date: Fri 31st of October 2014
Many thanks to staff at Beni Beach apartments.
"My husband and I stated at Beni Beach over Christmas. The staff were lovely, friendly and very helpful. The apartment was clean and comfortable, not luxurious but a very good basic apartment with a full kitchen, good sized bathroom, comfortable beds with extra bedding blankets and pillows on the top shelf of the spacious built in wardrobes. A fabulous balcony with stunning views and a ten minute walk to old town. Everything I wanted at a very good price. I did notice that other people have expressed dissatisfaction with this hotel, one person commented they had to buy their own toilet roll, there is a toilet roll when you arrive after that you supply your own but this is a self catering apartment and a very good one at that, If people want the Ritz they need to book at the Rita and not moan that they have in fact got what they paid for. My thanks to the staff, I thought you were great "
- Travel date: Sun 29th of December 2013
We just got back from a fab 5 day vacati...
"We just got back from a fab 5 day vacation to Benidorm. With 19 people I thought it was going to be a nightmare dealing with so many with just a basic 3 star but i was wrong! It was great from the moment we got there. The staff were unbelievably friendly. They even helped us if I phoned them whilst we were out and stuck somewhere! I can't imagine any other hotel staff doing this...10 stars for all the staff!!! Whatever we wanted, they delivered pronto!
The views were absolutely superb and i enjoyed waking up to the sound of the sea. The location for us was perfect. there's a supermarket right outside the hotel and the beach is right there. They're doing construction work on the beach outside the hotel at the moment but it still didn't ruin things for us... we couldn't have asked for a better place or location. The appartments were very clean and huge! Definitely excellent value for money. Would not stay anywhere else if I go back to Benidorm.
However, I booked with Sun4U who were a nightmare once the money was charged to our cards for this holiday. It took me two weeks of phoning them constantly and I was shouted at by their staff so many times. The staff did not help at all with the booking and they even told me that rules were changing as to whom i could speak with on a daily basis as they didn't want to help! I had to pretend to cry in the end to get through to them. WOULD NEVER BOOK THROUGH THEM AGAIN AND I URGE ANYONE ELSE NOT TO EITHER!"
- Travel date: Mon 30th of June 2008
It waz a nice place to stay rite by the...
"It waz a nice place to stay rite by the beach down the lift and your there and the shops were too pool waz nice but wernt the cleanest. the cleaners came around every 2days..
the night life was awsum and me and my girlfriend had a really good holiday.
the night guard was wicked and very friendly and polite !!
WE ARE GOING AGAIN SOOOOOONNNNN !!
- Travel date: Mon 7th of April 2008
Stayed for a week. Room was cold at nigh...
"Stayed for a week. Room was cold at night only one blanket per bed. A cup full of hot water, not enough for a bath. Only 1 person can shower then the hot water is gone. No kettle, it takes 22mins for a saucepan to heat up water. No toilet rolls. Bathroom door rotten on base, sink cracked. Really is time Beni Beach had a complete overall. Nothing worked in reception area. Entertainment is ok if you are over 80!! Staff nice but know nothing of area. WOULD NOT GO AGAIN"
- Travel date: Mon 3rd of March 2008
I have just had 4 wonderful weeks at the...
"I have just had 4 wonderful weeks at the Beni Beach.
The apartments were basic, clean and ideally situated. There was a huge glassed in balcony, south facing so we had the sun from 8.30am till 5.30 pm great.
We had a sea view which was fascinating, there were plenty of local shops to eat in and drink, especially Hendry's and the Potteries way.
A few minutesâ walk and you were in the old part of benidorm, and we often walked into the Rincon de loix, the new part. Taxis and bus fares were very reasonable. We did a few trips to Guadalest, Calpe, Albir, and Altea. Well worth a visit.
The apartments could do with a kettle, serving spoon and a decent size chopping board.
You always had plenty of hot water as you had your own tank. You also had your own laundry room and a clothes airer on the balcony for drying your washing.
I will definitely be back as soon as I can."
- Travel date: Fri 28th of December 2007
Beni Beach was good, had amazing views f...
"Beni Beach was good, had amazing views from apartment, was on second top floor which had an amazing view. Staff were very helpful at all times, pool was good but got overcrowded easily.
Hendrys for food was brilliant, supermarkets ok sold everything that was needed. A couple of bad points were the lack of entertainment at Beni Beach, the cooker did not work at all and also we were there for a week and bed linen and towels only changed once.
Went to Benidorm Palace and Aqualandia would recommend them both. Overall it was a good holiday at Beni Beach and I would recommend it."
- Travel date: Mon 19th of November 2007
This was by far the worst place I have e...
"This was by far the worst place I have ever stayed. The staff where rude and unhelpful (accept the man on the night shift who was lovely) and they didn't want to know you.
I don't think they have ever heard of cleaners, I was there for two weeks and never saw one.
The apartments are large and I have never seen such a big balcony. The best thing about the hotel is the stunning views, I just hope you like heights.
They lock the front door at 1am and itâs a 20 minute walk up hill to the back entrance that is open 24 hours a day.
The pool is small and never gets cleaned so unless you like swimming with bees and flies I wouldn't get in it, at least the beach is only over the road and that lovely and clean.
The hotel isn't on a good position so you have to go into the new town to have a decent drink, but there are some nice places to go and have breakfast, and also the supermarket is close by.
Benidorm is the best place to go on holiday but this hotel spoilt it, I would never go back there again even if you paid me."
- Travel date: Wed 24th of October 2007
We went to Beni-Beach just after Easter,...
"We went to Beni-Beach just after Easter, with a 9 month old and a 4 year old.
Lovely weather, good views, clean beach, nice bars in the area, family friendly restaurants and bars, quiet (apart from the building works!) Hendry's bar was excellent, very friendly staff, lovely food and happy for us to take our children in the evening.
No-one told us the shops closed from Saturday pm-Monday am, so struggled to get baby food. Thankfully, found a chemist that sold formula milk (they donât sell it in supermarkets). Had to pay for the travel cot twice, and when it came it was not very clean. And the money was non-refundable. No kettle, and every time we switched on the cooker, the electrics tripped. Did not know about the deposit until we got there.
No holiday rep! The bar was closed for 2 nights of the 7 we were there, and when it did open was only for a couple of hours!! The only entertainment was bingo at 9pm, win a toilet roll. Pool only open 1 hour a day, sunbeds in car park and VERY grumpy staff.
Overall, Benidorm was lovely, but this resort was not for small children, more for couples and stag parties.
- Travel date: Fri 19th of October 2007
On arrival we were dropped at the back o...
"On arrival we were dropped at the back of the hotel (which became the main entrance for us as we didn't make the 1am deadline for the front door), on seeing the pool area was happy (no sun beds, they are in the car park, all 8 of them) but well grassed area with a clean and tidy pool. Pool not very big and more than 50-80 people would be a bit cramped, but still the beach is only 200-300 yards away.
On booking in 60 euro refundable deposit required per room, 8 euros for the safe key 5 refunded. On to the room, basic but clean and tidy. The windows on the balcony could have done with a clean but a good view. THE BAR very important for us as it was a stag do, cheap at 23 euros for 13 pints of what was not a bad drop, also they opened up early just for us?
The rest of the amenities were pretty basic but serviceable. Staff were pleasant and helpful. Once out side the hotel the choice wasn't very hard TURN left and walk (although HENDRYS did supply a good breakfast 5 and a half euros - large). As other reviews have stated the beach is great warm and clean also quiet (missed all the kids). Shop-wise you can't afford to be choosy cause there ain't a lot. But after 10mins walk some shops start to appear. 7 euro's on a taxi to the new town is well spent.
The sea front is nice (a little dear 42 euro's for 13 pints) but if a bar is empty even at 4 in the afternoon there is a GOOD reason why (the BEER IS RUBBISH). The GUINNESS bar is good 4 sports to start, then on to the strip. The main strip is what you expect, everybody can get you free shots, 2-4-1's, fizzy wine (depending on your skill you can get good results, 26 vodka red bulls 32 euros and 2-4-1's all night). There are some bars to avoid (a man in a cowboy hat, vest , bum-bag, tartan shorts singing chocolate salty balls should have been a give away but it had been a long night). Moving on very quickly people friendly, weather great and what we needed. Not too sure for a family holiday but it takes 'all sorts Bertie'. The only reason for a seven is because of the lack of bars near the hotel."
- Travel date: Mon 10th of September 2007
I went to Beni-Beach apartments thinking...
"I went to Beni-Beach apartments thinking I bet this place has tiny rooms and rubbish facilities. I was wrong!! I think it was the best apartments I had been in. I am only thirteen but I have had plenty holidays in my time.
The staff were very friendly and the night guard was pleasant. The only downfall was you had to walk up a hill if you weren't in by 01:00. I guess it's no problem if you are sober (like me) but some drunks had a hard time.
If you enjoy eating out 'Hendryâs' bar is exceptional. You get a variety of foods and a small choice of children's meals. The booze and food are at a good price. The night-life is good on Wednesdays - Thursdays as DJ-Stew is your cabaret host. Otherwise it is okay but you must put a card in for karaoke as no one gets you up like Stew. He picks you on Bluetooth so turn it off! He is a great person though.
The bar staff are very friendly. This includes Jude, Darren and Ade. Paul who takes orders on a dinner time is also friendly and his brother frank, they both run bar Hendryâs. Frank runs the bar and Paul runs the restaurant and they have a cigarette machine in the pub near the men's toilets. But if you are using the machine it only takes euro coins.
We will go to Benidorm again and some must sees are: New edition, Ritch ****es and queens.
From Hendryâs best customer... Chantelle burns. Luv all of you at Hendryâs!! ! You made my holiday worth while. I will see you soon. Bibi xxx"
- Travel date: Mon 3rd of September 2007
Me and a friend booked to stay here afte...
"Me and a friend booked to stay here after a great holiday in Benidorm in August.
We paid Â£230 each for a 2 bedroom apartment and although I can't fault the accommodation/ location - just 50m from the beach, when we arrived after an 8 hour delay in the early hours of the morning we were greeted by a Spanish porter who spoke little English and were given a 1 bedroom apartment.
Throughout the week we spoke to the rep several times as we also booked to go on a boat trip but the info wasn't passed on, so we waited for an hour at the meeting point and wasn't picked up.
The weather was bad all week too though we didn't really mind that, it was just everything seemed to go wrong.
All in all I would recommend these apartments they are really clean and the staff are friendly.
Itâs the travel agents who were at fault, we eventually almost 6-7 months later got compensation... Airtours vouchers."
- Travel date: Mon 27th of August 2007