About Hotel El Tope
In the heart of Puerto de la Cruz, Tenerife, the Gran Hotel El Tope provides four-star accommodation in a gorgeous beach-side location. The Puerto de la Cruz is beautiful, with the typical golden sands and deep blue water that is common to most of the island's popular beaches. Along with the hotel's outdoor swimming pool, the beach is a great place to relax and soak up the sunshine. The hotel provides a good range of facilities for guests, including a fitness centre, massage service, a business centre and childcare.
The Gran Hotel El Tope is particularly popular with older adults and couples, but welcomes people of all ages, and is a family-friendly holiday option. Note that while the hotel is near the beach and Puerto de la Cruz, many streets are very steep; however, for those who prefer not to climb stairs and streets, taxis and buses are plentiful.
Room Information and Room Facilities
Each of the 220 rooms in the Gran Hotel El Tope is light and bright, spacious and comfortable, furnished with elegance and attention to detail. Each room has a large terrace with views of the ocean or of the nearby mountains. Room options include double and superior double rooms, and junior suites. All rooms have access to the same basic amenities, including a private bathroom stocked with complimentary toiletries, a private balcony or terrace, air conditioning, refrigerator, safe, Wi-Fi, and TV. Cribs and infant beds, and iron and ironing board, are available on request, and room service is available during limited hours.
Superior double rooms and suites are also provided a few extras, including a selection of fresh fruit upon check-in, daily replenishment of bottled water, and specialty coffee and teas.
Facilities, Entertainment, Activities
The Gran Hotel El Tope offers a broad and comprehensive range of services and facilities, including outdoor swimming pool, rooftop terrace, gardens, a spa and sauna, games room, fitness centre, barbecue grill, and tennis court. With a restaurant, poolside bar, and lounge bar on site, as well as a café, there are plenty of options for dining, or enjoying a quiet drink. The wide range of facilities available make the Gran Hotel El Tope suitable for conferences and meetings as well as for family and group holidays, as the hotel has a conference centre, meeting rooms, and business centre.
Available services include 24-hour front desk, ticket and tour assistance, childcare, dry cleaning and laundry service, luggage storage, and airport transfers (approximate transfer time 85 minutes).
Food and Drink Options
Guests of the Gran Hotel El Tope can enjoy all their meals at the restaurant hotel, which features a lavish buffet-style breakfast every morning, as well as midday and evening meals, where guests can choose from a buffet menu, or from the chef's own specials. The restaurant is light, bright, and airy, and each day's menu includes a range of local and international dishes. The hotel's restaurant isn't just a place to enjoy good food; the Gran Hotel El Tope Chef also hosts cooking shows, displaying an amazing range of skills and producing delicious dishes to whet the appetite.
The hotel also has two bars: one pool-side, where attentive staff mix delicious cocktails and drinks and provide a range of light snacks, and the lounge bar, the perfect place to enjoy a drink in the evening, along with live entertainment. And since the hotel is located right in Puerto de la Cruz, there are plenty of nearby restaurants and bars to enjoy for guests who want to explore their dining options outside the hotel, and sample even more delicious local cuisine.
- high speed internet in room
- swimming pool
- free internet
- fitness center
- bar lounge
- free parking
- wheelchair access
- air conditioning
- room service
- dry cleaning
- meeting room
- non smoking rooms
- non smoking hotel
- laundry service
- flatscreen tv
- concierge desk
- banquet room
- family rooms
- multilingual staff
- breakfast buffet
- outdoor pool
- baggage storage
- conference facilities
- car hire
- english amenities
- fax photocopying
- french amenities
- 24 hour front desk
- game room
- ironing service
- secured parking
- snack bar
- sun loungers beach chairs
- free breakfast
- private balcony
- german amenities
- vending machine
- hiking amenities
- sun terrace
- reduced mobility rooms
- pool beach towels
- table tennis
- spanish amenities
- hot tub
- poolside bar
- evening entertainment
22 Traveller reviews from Holiday Watchdog
"This hotel made for a great holiday, we were aware of the steps as we were informed of this when we booked the holiday at the CO-OP travel agency in Oxted. The food is varied and caters for all tastes. The room we had was on the 4th floor with a balcony and a sea view. Yes the evening entertainment was bland but it was still very good. There is a lot to do in the town, plenty of reasonable priced places to have lunch. The staff were very helpful and the room was cleaned to a high standard each morning. The only real gripe I had with the holiday was the leg room on the aircraft, Thomas Cook really sqeeze you in, as a six footer I had a vet cramped flight both ways. "
- Travel date: Tue 10th of March 2009
Highly recommend the El Tope.
"Our first visit to Tenerife, and we had a wonderful holiday. The hotel was spotlessly clean, food and restaurant facilities excellent, and the staff were all first class, very friendly and hard working. We were there for a fortnight, and every day two ladies tidied and cleaned our room to a very high standard.
We had been warned that the 'basement rooms' were to be avoided if possible, and when we arrived at reception and were told our room was on one of the lower floors, our hearts sank! However, we need not have worried, as being on a hill meant our 'basement room' still had good views over the town and we also had a sea view. Also, we later found out that these lower floors had recently been upgraded, and our huge room had the advantage of a large balcony with sliding windows, which kept out any traffic noise. Also in December the nights were a little cool, so we were able to leave our patio doors open, but the balcony windows closed, therefore keeping warm at night.
The choice and standard of the food was exceptionally high, and the reataurant staff very attentive and helpful.
We knew the hotel was on a hill, and were prepared for the walk into town via 118 steps, or a steep slope. Makes your heart beat a beat faster coming back up again, but we soon got used to it. However, we made friends with a lovely couple who had booked through a travel agent, and had not been told about the steep incline. As the lady was in a wheelchair, both the steps and the slope were impossible for them to negotiate, and they were rarely able to leave the hotel to go down to the town and beach area.
If we had one criticism of the El Tope it would be that the evening entertainment was rather 'bland'. However, our rep told us we could use the facilities of the Casa Blanca apartments next door, where we enjoyed the evening entertainment, including flamenco dancing. One advantage of this was that our hotel was always very quiet at night.
Altogether one of our favourite holidays, and we will certainly go back again."
- Travel date: Thu 8th of January 2009
"Great hotel. The staff are superb. The food was great and the room with veiw over the town just right.
What a lovely town PdeLC is . All the shopping you could want with lovely seafront. Plenty of restaurants if you need them catering for everyone.
There are steps back up to the hotel, give them a try, they aren't too bad.
The rep , Jayne, was not very helpful. If you want her you have to go to the hotel next door and at very odd times when you should be out enjoying youselves. Luckily we didn't need her.
This time of year in northern Tenerife is perfect. 70 to 80 deg every day, no rain.
We will be back New year 2010"
- Travel date: Fri 2nd of January 2009
Me and my boyfriend went away for a week...
"Me and my boyfriend went away for a week and it was great! I cannot fault anything about this hotel, the food was great, the staff were friendly and everything was kept very clean.
I was a bit disappointed that I got told it was a child free hotel, and when we had our first breakfast there was children.
The hotel is in a great location with lovely views but is on a very steep climb.
- Travel date: Sun 22nd of July 2007
Excellent hotel, with friendly and helpf...
"Excellent hotel, with friendly and helpful staff. Entertainment group were excellent, will be booking to go again next year!
The rooms were lovely with lovely views of the sea and of mount Teide; they were also very clean and tidy.
The food at the hotel was excellent, very tasty indeed! Wasn't a far walk from the beach, shops and bars which was excellent!"
- Travel date: Sun 18th of February 2007
Arrived at El Tope Hotel on 6th November...
"Arrived at El Tope Hotel on 6th November 2006.
The hotel is great along with the food which is second to none. Staff were very friendly and helpful. Rooms big and had a maid service every day with fresh towels.
The location is nice but on a hill and 118 steps down to the main strip and supermarket complex. Thomson staff were on site every day.
I would recommend this hotel to family and friends. Weather was great, entertainment could have been better but Sway was good.
- Travel date: Wed 15th of November 2006
Very good hotel and room - fantastic. Go...
"Very good hotel and room - fantastic. Good place to relax and chill.
Also a great view of the volcano and mountain ranges and The Atlantic Ocean.
Situated in the Island of Tenerife, this magnificent hotel is the place to be for a relaxing and fantastic holiday.
Very good keyboard players in the bar every evening at dinner time and very good entertainment on other evenings e.g.: theatre companies performing various shows and singers singing the old time favourites."
- Travel date: Wed 23rd of August 2006
Having just returned from the El Tope ho...
"Having just returned from the El Tope hotel we can tell you that it is indeed a smashing hotel.
It is at the top of a very steep hill but there is a regular free bus service from the hotel to the town and taxis are plentiful and only cost a few euros to take you back up said cardiac hill. Food was tasty varied and well presented and everyone dressed for dinner. Staff on the whole were pleasant with the exception of one or two reception staff. The female receptionist was very helpful though.
Be careful that you donât end up in our original room. It was two floors below the reception and the view was of a sewage pipe, some old tyres and of course the cockerels who crow for hours. I complained and was moved to another room for the sum of 20 euros. It was more than worth it. Thanks to Maureen Gonzalez our Thomson rep. She is worth her weight in gold."
- Travel date: Sun 28th of May 2006
Had a great holiday
"Having read some of the previous reviews of the hotel - some good - some bad - we were determined to keep an open mind about the ElTope. True, there are lots of steps up to it but we were expecting those and the location of the hotel was very central and the steps were good exercise! Anyway the taxi fare was only 3 euros if you found the steps too daunting. Our room was good, fairly spacious and very clean. Could do with a bit of decoration but I have been in far worse. We found the food about what you would expect for a hotel that serves buffet food. True, it does get a bit samey after the first few days but the choice was very good and the food was hot and well presented. You must be on a strange diet if you could find nothing to suit. The entertainment was nothing to shout about but about average for this type of hotel. The lounges and other public areas were very clean and the displays of fresh roses were lovely. Would stay there again"
- Travel date: Wed 22nd of March 2006
Very happy with the Hotel Tope
"I can't understand the bad reviews of this hotel. We spent two weeks there and were very pleased with all aspects except perhaps for the evening entertainment which was a bit naff at times. It could have done with a bit more Spanish and Canarian music and dance instead of the standard pop. Also, does the Spanish law on smoking in public places not apply to hotel entertainment areas?
Otherwise, the food and service were excellent (but if you want a professional massage, insist on the professional male masseur and not the young female leisure centre attendant who isn't very good)"
- Travel date: Mon 27th of February 2006
Buyer Beware !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"My wife and I are regular visitors to the Island of Tenerife and this year decided to visit the North of the island having previously stayed in the South.We originally booked a week at a different hotel but due to problems with the travel company had to change to a "price buster"deal through Thomson Holiday Company.The original holiday had been booked with the same company.The prices of the holidays were almost identical,no one explained to us was that"price buster" really meant Basic Accomodation.Upon arrival at the Hotel El Tope we were placed in a room on the floor below the sub basement level with no lift access(this became a problem later in the week due to the worsening of hip condition and the incessant walking up and down the hill that the hotel is situated upon).Furthermore in the actual room itself the lamp fittings were rusty,the bathroom light took an eternity to light up,the tv remote did not function,all pointed out to hotel staff but not rectified.Finally with regards to the room the balconey was enclosed and overlooked the sewage outlets(thankfully covered)and the "view" was appalling. I IMMEDIATELY requested that we be offered alternative accomodation and was more than willing to pay for any upgrade.Despite assurances that we would be re roomed the following day(Saturday)we were told later that it was not possible to re-accomodate us until the Tuesday.We declined this offer as we were due to return home early Friday morning.As for the rest of the hotel the food was of poor quality and many meals were a re hash of the previous days leftovers.Choices were limited for the main courses and the desserts in general left a lot to be desired.The restaurant staff however were very helpful and friendly as were the Bar staff,though the staff on Reception were in general unhelpful and decidedly unfriendly.In all this Hotel is graded as a 4 star hotel and having stayed in nothing but 4 or 5 star accomodation for the last few years it was without doubt the worst one I have stayed in and would seem to be living off it's previous reputation"
- Travel date: Mon 13th of February 2006
A fantastic holiday!
"17-23 January 2006
Me and my partner stayed at the Hotel El Tope - Puerto de la Cruz for one week. Our holiday was arranged as part of Thompsonâs Gold package which is designed primarily for couples with the exception of young children.
The Hotel El Tope is well located just five minutes stroll from the main beach in Puerto, though as the brochure from Thompsonâs warned the steps down to the main town are many and quite steep. Having said this they didn't seems to prevent the majority of the hotel clientele who are generally over 55-70 from getting around. Good exercise we felt though those less able should possibly choose an alternative.
The hotel is very well presented and clean, with the exception of the rooms which whilst large and spacious could do with modernising a little. The staff are generally excellent and very friendly and made our stay more enjoyable by making us feel welcome and well cared for.
The food is also excellent. There is a limited choice for those who are vegetarian and the desserts can be a little repetitive but on the whole we enjoyed our meals. The dinning rooms is also very clean and the standards of service were of a high standard.
We would highly recommend the excursion to Mount Teide and the Freebird One trip aboard a luxury catamaran to see whales in the south of the island. Don't go on the excursion to Santa Cruz market, it is a total waste of money for 20 euros each. If you want to go for the market then get the local bus which is much cheaper. A better excursion would be to La Orotava, a beautiful town that used to be the capital. Full of lovely ornate buildings, churches, and interesting places to shop and buy those unique gifts. A trip on the local bus cost us 5 euros return for both me and my partner.
A fantastic holiday, well worth the money and much, much more interesting and more beautiful than the south."
- Travel date: Thu 26th of January 2006