Reviews summary

4
Good
( 958 reviews)
Brilliant
450
Good
303
Average
119
Poor
45
Awful
41
  • 3.5 room
  • 4.5 pool
  • 4 beach
  • 4 service
  • 4 dining
  • 4.5 amenities
  • 4 value
  • 4.5 food
  • 4.5 cleanliness
  • 4.5 location
 

59 Traveller reviews from Holiday Watchdog

Parque Santiago Three......a little piece of HEAVEN! :-)

5
Brilliant
by
Reviewed Wed 17th of September 2014

"We have just returned from a ten day holiday, staying at Parque Santiago Three.
We had booked a one bedroom apartment which had a gallery bedroom for us & a sofa bed in our living area for our two boys (aged eight & seven). Upon arrival the lady at reception was really friendly & told us we had been upgraded to a two bedroom apartment. :-)
Our apartment was BEAUTIFUL, well equipped and incredibly spacious. We had maid service everyday, they were all very polite & friendly..... the apartment was always spotless & linen changed regularly.
The whole complex was BEAUTIFUL & clean with so much to do. Our boys LOVED the splash park on site and spent some time here every day. There is so much to do nearby.......beautiful walks, beautiful beaches, crazy golf across the road and a well stocked supermarket opposite the apartments.
The hotel staff were always polite, friendly as and helpful. We used the facilities at Parque Santiago Four regularly and these were all fantastic too.
This was our first abroad holiday since our honeymoon eleven years ago so I had done a lot of research and read reviews before we booked. We booked with onthebeach.com
We had such a WONDERFUL holiday that we have already booked to go back next August.......this time for two weeks! We cannot wait! :-) THANK YOU Parque Santiago for a truly AMAZING holiday!! :-)
"

Holiday details

  • Travel date: Wed 17th of September 2014

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Very disappointing and not family friendly at all.

1
Awful
by
Reviewed Mon 4th of February 2013

"We booked the parque santiago after reading some very good reviews on here, i must say the difference in apartments must be very vast as we were very disappointed with the accomodation, There were 4 in our party, my husband, 1 year old boy and 3 year old daughter, i am also 7 months pregnant, so we requested a pool view ground floor. We got allocated a 5th floor no lifts! and offered no help. We obviously could not accept this so we were given what I can only describe as a box size apartment on the main street overlooking the street. Okay it was small but we thought we will have to make do, however that night the noise was so bad till 2am in the morning none of the kids could sleep, on asking reception we were told nothing else available, come back tomorrow, no concern at all. The lady just kept saying might be something mid week, this was totally unacceptable and we didnt go back to the reception again as were still determined not to let it completley destroy the holiday. We did speak to cosmos who were also no help, we even offered to pay to move to another hotel but they were very unhelpful and did absolutly nothing. I have never written a review before however felt that if there are families with small children looking to book accomodation this review may help them re-consider as this hotel is not family friendly at all. "

Holiday details

  • Travel date: Mon 4th of February 2013

Rating breakdown

  • 3 Location
  • 1 Beach
  • 1 Room
  • 2 Pool
  • 1 Service
  • 1 Value
  • 2 Cleanliness

fantastic

5
Brilliant
by
Reviewed Mon 24th of September 2012

"Having stayed in the area on previous years in hotels, we wanted to stay on a complex so we were not tied to meal times etc.i cannot praise Parque Santiago 2 enough. i rented private for 6 weeks last January, the apartment was superb, 2 bed,2bathrooms 1 with roll in shower,corner plot, so we had 2x 35ft balcony, sun in morning (by burgerking) and from 2pm on front balcony, we ate full English almost every day in poolside bar, where the staff are brilliant,we met so many friendly people we are going back in January for another 6 weeks. the whole complex is wheelchair friendly with lift, ramps and access to the beach,the security are on the ball keeping an eye on everything so you feel very safe, all in all heaven."

Holiday details

  • Travel date: Fri 21st of September 2012

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Parque Santiago 111

5
Brilliant
by
Reviewed Sat 23rd of June 2012

"We had a fantastic holiday. The reception staff on arrival were both friendly and helpful. When we got to our room 2100 we were gobsmacked. It was all we could have wished for, 2 Balconies with a wonderful sea view.The rooms were clean and tidy.We had maid service every day. There were 3 pools with plenty of sun beds, no need to put your towels out early.There were 4 restaurants and 2 bars and a large shopping mallin the complex.
Would recommend going to Macks bar for the best breakfast and First Love Italian reataurant for the best pasta and tirimasu. Directions available if wanted."

Holiday details

  • Travel date: Sat 23rd of June 2012

Rating breakdown

  • 5 Location
  • 4 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Apartment 4053 at Santiago 3, through Premier Connections

1
Awful
by
Reviewed Mon 27th of February 2012

"Foul, dirty smell, particularly in 2nd bedroom and bathroom.
All matresses need replacing as dirty & torn. Springs badly protruding through double matress & double bed is most uncomfortable.
Bedding is old, tatty, discoloured & filthy
Bunk bed does not have a safety rail & has mould on it.
Curtains in lounge are filthy.
Sofa in livingroom is filthy, and must say one of the most uncomfortable sitting ever.
Walls are covered in dirty marks.
Floor is dirty with cracked tiles and mould.
Both bathrooms are an absolute disgrace. Alot of mould present around bath edges and corners. Showers barely usable, would probably be easier to take a shower with a glass of water thrown over me. Rust in the tub
Patio furniture old/worn/filthy.
Patiodoor almost unlockable
Button needs to be held down on toaster to toast bread.
Apartment overlooks a busy road - very noisy both day and nite, no view and absoloutly no sun at all.
The kitchen layout was most rediculous, no counter space at all, fridgedoor hinged on the wrong side so very difficult to put food in and out.
Thanks alot for ruining the holiday for a family with 2 kids that really looked forward to this.
"

Holiday details

  • Travel date: Mon 27th of February 2012

Rating breakdown

  • 4 Beach
  • 1 Room
  • 4 Pool
  • 4 Service
  • 2 Dining
  • 4 Amenities
  • 2 Food

Excellent time

4
Good
by
Reviewed Thu 27th of October 2011

"Went to Parque Santiago 3 at beginning of October had a great time, lovely complex and nice apartment. Stayed in block La Palma in a 2 bedroom 4053.
Was worried as saw someone had wrote a view on this but can honestly say if there were problems with apartment there isnt those issues now.
Would certainly return to this apartment very spacious as on 2 levels inside."

Holiday details

  • Travel date: Tue 25th of October 2011

Rating breakdown

  • 4 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Amenities

Absolute Paradise!

5
Brilliant
by
Reviewed Wed 19th of October 2011

"We have just returned from a week at Santiago 4, Im so glad we read the reviews before we went.(wished we had booked for longer now!)and from the moment we set off from home everything went so smoothly.We booked with 'on the beach' and we could'nt fault a thing. The weather stayed sunny and hot all week with not one cloud the whole time. I had to buy cooler clothes as the weather was so miserable when we left England.The Apartment just what we wanted it was perfect,It was cleaned every day,the maids were so polite nothing too much trouble.The pools were spotless, beds cleaned evey day.Thank you so so much for a truly great time.We are going for longer next year!!"

Holiday details

  • Travel date: Tue 18th of October 2011

Rating breakdown

  • 5 Room
  • 5 Service
  • 5 Amenities

Brilliant apartment and location

5
Brilliant
by
Reviewed Thu 4th of August 2011

"Just arrived back from Tenerife with my boyfriend for a week and have to write about how impressed I was with the Parque Santiago Apartments. We paid for a studio apartment which accomodates 3 people so for the two of us it was just a perfect size. The kitchen was fully equipped with all appropriate pots and pans if you want to cook in the apartment. The bed was two single beds which is fine as you can just push them both together. The sofa is also a sofa bed if you need an extra bed. The bathroom was probably the most out dated of the apartment, very small but still nice and clean. The maids came daily and changed the sheets and towels and gave the apartment a thorough clean taking around an hour or so each day. The balcony overlooked onto the main road which was a lovely site. It is noisy up until midnight then the road goes quiet as all the music goes off for you to be able to get some sleep. On arrival there is a fruit bowl with some fruit, wine and a bottle of water in it which is a nice touch!
There is a huge shopping complex underneath which has everything that you need and a supermarket across the road. Along with this the beach is 2 minutes down the road and the pool area is huge.

The only downfall was the price of the safety deposit box. Its 30 euros and you only get 10 euros back which we thought was a bit steep. But they are big safes and we found out that they are also insured for up to £3,000.

But other than that I cannot fault the complex, if you are after a quiet relaxing holiday then this is an ideal place to stay. "

Holiday details

  • Travel date: Mon 1st of August 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Excellent Holiday

5
Brilliant
by
Reviewed Wed 15th of June 2011

"What can I say Parque Santigo 3 was excellent have a great time here I'm fter coming back last week from a weeks holiday in this resource with my boyfriend. I would definatly recommend it to anyone that asks me. parque santigo is close to all the top shops. Its a 5 min taxi trip to Siam Park the big water park and about 2 hour trip to the famous Loro Park I would def recommend people to go to these parks they are out of this world. Parque santiego is just a walk away from all the great pubs and clubs would def go back next year. Our apartment was a lovely size and the cleaners were around every day to change the bed sheets and towels. the swimming pool is amazing. it was a very relaxing holiday with loads of things to do. the only problem I found was that our apartment was situated on the top floor and we had to carry our suitcases up the stairs there was no lift which is not very practical for old or disable people. but overall I had a plesent stay at Parque Santiego 3 and would go back. "

Holiday details

  • Travel date: Tue 14th of June 2011

Rating breakdown

  • 3 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Amenities

Excellent

5
Brilliant
by
Reviewed Mon 6th of June 2011

"Stayed at Parque santiago3 had an excellent ti
Time the pools were fab our 2 year old loved the kids pool really pleased and the apartment wax lovely and clean even had our own area with sun lounges grass and tables and chairs plenty of room could even lock our gate to our patio had a maid every day we was there clean towels near everything you need it was brilliant will go back again"

Holiday details

  • Travel date: Mon 6th of June 2011

Rating breakdown

  • 4 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 3 Dining
  • 5 Amenities
  • 3 Food

Beware apartment 4053/property No 27 (privately owned)

1
Awful
by
Reviewed Wed 27th of April 2011

"Foul, dirty smell, particularly in 2nd bedroom.
All matresses need replacing as dirty & torn. Springs badly protruding through double matress & double bed is most uncomfortable.
Bedding is old, tatty, discoloured & has been repaired.
Bunk bed does not have a safety rail & has mould on it.
Curtains in lounge are filthy.
Settees & chairs are also marked.
Walls are covered in dirty marks.
Floor is dirty with cracked tiles.
Both bathrooms are an absolute disgrace. Mould present around bath edges. Showers barely usable.
Patio furniture old/worn.
Clothes rail rusty & falling apart.
Ironing board cover does not fit board - waste of time!
No rails inside fridge door so unable to use.
Washing machine is on it's last legs!
Button needs to be held down on toaster to toast bread.
Apartment overlooks a busy road - if you sit in the very corner of the balcony you can just to say see the sea.
On arrival to this apartment we were utterly horrified & disappointed.
We have stayed at parque santiago 3 on 5 previous occasions. We love the complex & would highly recommend it to family/friends. However, be very careful if booking privately.
"

Holiday details

  • Travel date: Mon 25th of April 2011

Rating breakdown

  • 4 Beach
  • 4 Pool
  • 4 Service
  • 5 Amenities

brill

4
Good
by
Reviewed Fri 4th of March 2011

"just had 2wks, requested santiago 5, but was put in santiago 4, booked 2xbed apart for 3xadults 2x 19+20, room situated on ground floor looking onto side road, downside for room,3 rooms away,access for deliv lorries which arrived @ 7.30am in the morn.The staff were very helpfull,asked for room @ santigo 5,was told to come back in 5days @ 12pm and view the apart.We did and took it,This apart was on 2 levels had 2xbathrooms,2xlarge balconys,very spacious.4th time for us in tenerife,twice at these apart,good location,don't recommend local cafe's for full english breakfast,highly recommend Montanna and El Cedro's in-between santiago 1+2, went to El Cedro's for daughter's b/day, had a fantastic time, the waiters made it really special for her,presenting her with a cake and candle, and a bottle of bubbly.Weather was good 33/36c during day 18/20c @ night. Can't wait to go back"

Holiday details

  • Travel date: Tue 1st of March 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

Hotels near Parque Santiago

Top traveller tips for Parque Santiago

  • sammyo58 by sammyo58

    "Busy nightlife, quiet days! "

  • WendyeV by WendyeV

    "Great place to go for sunbathing and nightlife "

  • TECHNOTE by TECHNOTE

    "McGuinness bar was great. Very friendly and great music. "

  • lindyloo69 by lindyloo69

    "The british corner bar..lovely food. "

  • ksoctenerife09 by ksoctenerife09

    "Little Italy, pedlo and jet skis "

  • dolphins by dolphins

    "Bars lacked atmosphere and was quite empty for the time of year "

  • dolphins by dolphins

    "water sports were reasonabley priced, well run and great fun. Food was excellent wherever we ate. "

  • salsar by salsar

    "Best time of year to go, lovely clean resort, friendly people not too expensive, lots to see and do "

  • salsar by salsar

    "The Golden House Chinese Restaurant, Parque de la Paz, Playa de las Americas "

  • could be worse by could be worse

    "quiet days and lively days "

  • Salamanda by Salamanda

    "Las Americas and Los Christianos in walking distance along several miles of seafront prominade. "

  • Salamanda by Salamanda

    "Mount Teide trip and La Gomerra Island tour. "

  • glenys2804 by glenys2804

    "Not as rowdy as I thought - depends on area "

  • disabled customer by disabled customer

    "worth the money for the pool not the rooms! "

  • x-chrissy-x-x by x-chrissy-x-x

    "yes, perfect for couples and friends "

  • Night thrills in Tenerife!! by Night thrills in Tenerife!!

    "yip but the whole story "

  • whitey by whitey

    "Ask for a pool or sea view "

  • kirstyb by kirstyb

    "Full of shops so take lots of money :) "

  • Pom by Pom

    "Take cool clothes and not too many. "

  • Disappointed by Disappointed

    "Ask for a pool or beach view "

Parque Santiago is also called

  • Parque Santiago Apartments
  • Parque Santiago
  • Parque Santiago Arona

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