65 Traveller reviews from Holiday Watchdog

Bouhanville hotel

4
Good
by
Reviewed Mon 17th of May 2010

"the hotel is right on the beach (20 yards)with a great view of the atlantic. The hotel it's self is very very clean with friendly staff appart from the Restaurant, I fond the staff unfriendly and the food of a low standard but plenty to pick from. They have two pools and a great sun deck overlooking the sea and a bar in the middle of the two pools with great fiendly female staff who are realy happy to see you. I had the time of my life on this golfing holiday (3 rounds at the Americas couse)and rounded of most nights by going to The Dubliner bar that has great live bands ( The mad guitar playing irishman is Hilarious,Vinney.)which is about 15 mins from the hotel. All in all I would give the holiday a high 8 out of 10."

Holiday details

  • Travel date: Wed 12th of May 2010

Not quite 4 star...

3
Average
by
Reviewed Wed 17th of February 2010

"A decent hotel overall. The Reception area really looked like 4/5 star, but our room on the 2nd floor was badly in need of refurbishment. The furniture was old, the floor tiles cracked, the decor drab and the curtains partly hanging off the rail. The bathroom was cramped. A bidet had been installed at the expense of extra space around the toilet. The toilet could only be used by sliding sideways into position around the end of the marble surround of the wash basin.
It was not mentioned in the Hotel information before booking that rooms on floors 1 & 2 are designated "smoking rooms". On arrival, our room stank of stale cigarettes and smoke. The Reception staff quickly organised a housemaid to spray the room, but it took 2-3 days, with the balcony door left open whenever possible, before the smell cleared.
On the plus side, all the staff were very friendly and helpful; the food was good and plentiful and there was a variety of entertainment every evening.
We were told by a member of staff that Iberostar had recently refurbished the Reception area and the Dining Room, but had no immediate plans for the bedrooms. A great shame! This Hotel could easily get back to being 4 star, but at present would struggle to rise above 2/3."

Holiday details

  • Travel date: Tue 16th of February 2010

Rating breakdown

  • 3 Beach
  • 2 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

superb

4
Good
by
Reviewed Wed 29th of July 2009

"Hi just returned from the bouganvilla on 22.7.09 ,myself (30yrs) my man (40 yrs ) and my daughter who is 9 yrs old, we all had an excellent time,resturant and bar staff in hotel were brilliant and star friends who entertain the childrens were a really lovely lively bunch who done their job really well,food excellent plenty of choice every morning and night, DRINK in hotel dear so we went to the STAR BAR across the road were the drink was cheaper,Pint of lager 1.50 during the day and then 2.50 at night,and then if you go out the side gate of the hotel and down the stairs you have a SCOTTISH RUN BAR called CHRISTYS which does a pint for 1.50 all day every day and GREATTTTTT home made food and REALLLL !!!!! chips..... and then next to Christys there is the Csatle which also did good deals throughout the day..... Overall the holiday was BRAW !!!

Only 1 complained and that was the STAFF who worked on RECEPTION at the hotel, they werent vey helpful when we needed their help the most........"

Holiday details

  • Travel date: Sun 26th of July 2009

Brilliant!

5
Brilliant
by
Reviewed Tue 31st of March 2009

"Me and my friend (20, 18) have recently returned from the hotel and i have to say it was the best hotel i have been to! The food was lovely, and catered for so many people and tastes. I have to agree and say the drinks were expensive, and went down to the strip of bars which was much cheaper! The hotel was always clean and could not fault the rooms at all! The only reason it was not a 10 were the staff, as they were not that friendly, and the price of drinks!"

Holiday details

  • Travel date: Tue 31st of March 2009

Brill stay at hotel

5
Brilliant
by
Reviewed Mon 2nd of February 2009

"Just got back, spent a week at Bouganville playa[san eugenio area]food was brilliant,catered for all tastes and plenty of it, no matter what time you went to eat in the allocated meal times.All staff were brill at what they did from reception to cleaners.will definately go back next year.If u don't want to stay in hotel all evening,go to ..Oscas entertainment bar..excellent shows,affordable drinks[unlike hotel, my only quibble]not far to go, just across the road when u go out beach gate"

Holiday details

  • Travel date: Mon 2nd of February 2009

Disappointing Hotel

2
Poor
by
Reviewed Thu 15th of January 2009

"I feel that reviews for this hotel need updating.
We had a very bad holiday experience at this hotel due to the odviously falling standards.
We stayed in lower floor rooms that were dirty,worn,dated,had wallpaper falling off the walls,holes in the bathtub filled with filler,rust on taps,cockroaches in the bathroom and a general poor state of decor.We were moved to slightly higher and better rooms but these were still of a vert poos standard.
The reception staff were very unpleasant although other staff were fine. The pool area was nice,food was average, daytime entertainment was good,nightime entertainment was poor.
The hotel is situated well within the resort.
There are some positive things about this hotel,but it is far from the four star standard that it is marketed at and having to stay in such unpleasant rooms overshadows the whole holiday experience.
"

Holiday details

  • Travel date: Wed 14th of January 2009

Just returned from 2 wks break.On arriva...

4
Good
by
Reviewed Sun 31st of August 2008

"Just returned from 2 wks break.On arrival didnt think the hotel deserved its 4 star status.After the 1st wk got fed up with the food if you liked pork you were fine as it was pork nearly every night,desserts were lovely though,staff very freindly.The hotel was always clean and tidy the entertainment was very good if you had children.Hotel in great location close to beach and many bars.Across the road was a bar called the star bar where they served very nice food and staff very freindly.Also if you wanted a sunlounger at the pool you had to be up early every morning to go down and put your towels down thats not a holiday maybe this was because it was peak season."

Holiday details

  • Travel date: Sun 31st of August 2008

Just got home from this hotel,We had a g...

5
Brilliant
by
Reviewed Mon 25th of August 2008

"Just got home from this hotel,We had a great time the staff all worked very hard
the food was good and plenty to choice from,there was a waiter who worked in the
restauart is name was domingo he was really funny, He is the best waiter there, he works really hard and makes the kides laugh and give sweets. Also the animation team really work hard for there job. Only one problem is the tour operation: First choice they don't have a rep in the hotel, all there was, was a office phone number to ring, so because of that we didn't have a welcome meeting and any question you wanted to ask.But this did not spoil our holiday we had great weather and the hotel was very good,I would recommed this hotel to any body who wants to have a great holiday. "

Holiday details

  • Travel date: Mon 25th of August 2008

Just returned from a fantastic 2weeks at...

5
Brilliant
by
Reviewed Sun 3rd of August 2008

"Just returned from a fantastic 2weeks at the Bouganville playa, hotel is lovely clean cant complain, service given was good food was beautiful anything you can think of 2 eat puddings def the best!!!Day time entertainment was brill, hotel was in good place stroll down the beach front to the main nightlife. Weather was gorgeous the whole two weeks will def b returning to this hotel, it caters for families, singles , couples."

Holiday details

  • Travel date: Sun 3rd of August 2008

just re turned back from the bouganville...

2
Poor
by
Reviewed Sun 3rd of August 2008

"just re turned back from the bouganville read loads of reveiws went with wife and 11 year old.daughter son in law .got there at 12in the morning reception didnt even welcome us.we didnt feel as though we were welcome at the hotel loads of reports said they got champaigne on arrival all we got was cold shoulder.food was good if you like meat every day.been to other hotels on the island which were far more welcoming.the prices they charge they could be a bit more pleasent.it dosnt cost any thing to be nice.maybe we got the grumpy old men on the night shift germans got red carpet treatment the star bar over the road was a good place for a good meal.daughter and son in law ate there all the time."

Holiday details

  • Travel date: Sun 3rd of August 2008

We have just had a fantastic fortnight a...

5
Brilliant
by
Reviewed Sat 19th of July 2008

"We have just had a fantastic fortnight at the Bouganville Playa and can't recommend it highly enough - in fact, we are already planning our next trip to the hotel.
The hotel's position is ideal because you are away from anything really rowdy, but close enough to walk to all sorts of nightlife, restaurants etc.
The rooms in the hotel are fine and kept spotlessly clean. The view from our's was spectacular. We thoroughly enjoyed the food, especially at breakfast when a huge selection of international choices was available.
The two pools are lovely and we used both of them. When sunbeds were unavailable, the hotel manager produced stacks more, all freshly washed down and proceeded to move them into place himself so that guests were comfortable!
Staff at the hotel work really hard to provide entertainment daily and we enjoyed the pool activities (including almost daily water aerobics and water polo) and some of the evening entertainment. We went out most nights to local pubs or bars, but we did stay for some of the evening events at the hotel. Some of those shows were better than others!
The reason we didn't give the holiday 10/10 was because of the entertainment provided at night. The hotel has a beautiful terrace overlooking the sea and there was never anything on there - it seemed a bit of an obvious one to us that they should provide a singer and disco or some kind of entertainment there.
Overall, we had a brilliant time and fully intend to return. It's a lovely hotel, with a very grand entrance and good food. If you get the chance to go, don't hesitate.
"

Holiday details

  • Travel date: Sat 19th of July 2008

Have thoroughly enjoyed all five holiday...

5
Brilliant
by
Reviewed Sun 1st of June 2008

"Have thoroughly enjoyed all five holidays taken at the bouganville over the last ten years. My wife, two children and myself have visited other destinations in between, but always feel drawn back to this classy but still friendly hotel. Exellent food, good entertainment both night and day, and the friendliest hotel staff i've ever encountered. Will definitely visit again. "

Holiday details

  • Travel date: Sun 1st of June 2008

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