37 Traveller reviews from Holiday Watchdog
best holiday ever
"having been transfered to el sombrero from tamaimo tropical we were overwhelmed by the reception and the standard of accomodation we were offered full marks to the owners and staff for saving what could have been a disastous holiday
the rooms were spotless very spacious and we would have no hesitation in recomending this lovely hotel and we would go back in a instant "
- Travel date: Fri 12th of August 2011
"these are good sized well maintained apartments - staff all friendly - nice pool area with pool bar - only 44 apartments so easy to get around. housekeeping in practically every day with new towels. los gigantes is quiet area of tenerife which suited us fine - just a few pubs + restaurants - mostly ate at the Harbour Club - great food and service - singers on every night - some better than others."
- Travel date: Sat 8th of January 2011
"spent 2 relaxing weeks at the El sombrero,the studio appartment was very clean and roomy the views from the balcony were superb overlooking the pool and out to the sea and the cliffs to the left.load of places to eat would recomend the La Bodequita in the middle of los gigantes service and food excelent with very friendly owners "
- Travel date: Fri 8th of October 2010
Friendly relaxing place.
"We have just returned from a holiday in Tenerife at El Sombrero appartments in Los Gigantes. On arrival we were taken by the manager personally to our apartment, it was very clean , spacious and had a really good kitchen and large bathroom. This is the first place that we have had consistent really hot water for a shower plus modern touch top cooker in the kitchen. The grounds were immaculately clean and the room service was second to none, we hired a car from reception and found that all of the paperwork had been sorted for us by the manager , all we had to do was read and sign. If you want a good , quiet hassle free holiday then I would thoroughly reccomend this place, it is close enough to the town for all amenities yet private enough to have peace and quiet."
- Travel date: Mon 28th of June 2010
"This was my 1st visit to Tenerife and my wifes' 2nd. Not knowing what to expect, I was more than pleasantly surprised. The staff and management were very friendly and helpful. The room (on the top floor overlooking the swimming pool) was spacious, clean, tidy and very comfortable. Only a 10 minute walk down the hill to the harbour (if you don't stop at all the bars and restaurants on the way). Very close to all amenities including the local bus stop (great for getting around the island). Loved it so much we are going back again this year."
- Travel date: Thu 21st of May 2009
Great place to stay
"El Sombrero apartments are stunning and in our opinion well exceeding the official rating. A gentle walk of 10 minutes from the main resort up a slight incline, they provide the perfect base for a holiday. The majority of the balconies get the sun for most of the day with pleasant views over La Gomera and some glimpses of the Los Giganties cliffs. We consider they are the best presented and equipped apartments we have enjoyed in the Canaries. Our studio was clean and very well decorated, a good sized living area well laid out. Bathroom was as good as you could expect, but the biggest plus was the kitchen. If unlike us you eat in the apartments you would not struggle to operate in the good sized kitchen equipped with a 4 ring hob and full size oven, toaster and kettle. In fact there was so much cupboard space there was only a cup and plate in each one.
The grounds are well planted and set out with staff constantly walking around tidying up. The pool area is tadge small in the middle of the buildings, but proved adequate at the time of our stay. Pool bar was well stocked with drinks and reasonable snacks and like the rest of the place the staff was excellent.
We have only ever been back to the same apartments once before in the last 12 year but we both agree this could be the second."
- Travel date: Sat 4th of April 2009
"Just returned from our first holiday in Tenerife. After a lot of research decided on Los Gigantes as we enjoy a quiet holiday. Booked through Thomas Cook at El Sombrero. It was wonderful. The apartment was clean and had all that we needed for a perfect holiday. Very near to a good supermarket and other shops, also near to restaurants and the marina. We spent most of our holiday just strolling around the resort and chilling out. Talking about chilling out just returned home to the Scottish Highlands after being in 22 degrees at Los Gigantes to 2 degrees here so are really chilling out"
- Travel date: Wed 10th of December 2008
"Very clean spacious apartment; well kept grounds; small pool but always plenty of sunbeds.
The apartments are well situated, near supermarket, local bus stop and plenty of good restaurants.
Some rooms are near the road so light sleepers beware! (But there is very little traffic in the wee hours).
We didn't eat at the poolside bar but fellow holidaymakers thought it very good indeed.
Los Gigantes is a quiet resort eg there are only three bars which offer evening entertainment apart from the main hotel. We thought it was a nice size but it definitely caters more for the middle aged/elderly! It is quite hilly but the apartments are located low down so there is not much in the way of climbing when it comes to connecting to restaurants etc."
- Travel date: Wed 26th of November 2008
Simple and beautiful
"I have been staying with my boyfriend and the El Sombrero for over two weeks from September to October and we both really enjoyed the place. We had a studio with sea view. The whole place, including the pool and all the surroundings were very clean. Everyone is very friendly there.
I even left 5 euro for the chambermaid and she did not take them. :)
There is a pretty big safe in the room that you can rent. I don't think we would have had problems even if we wouldn't have rented it.
The pool is small but nice and clean, the bar serves food as well for reasonable prices.
I would recommend this place for anyone who wants some peace and quite in beautiful clean place and doesn't look for luxury.
All in all I had my best vacation ever in Tenerife :)"
- Travel date: Fri 17th of October 2008
We have been several times in Apartment...
"We have been several times in Apartment El Sombrero, but we donât come back again. The reason is, that the last time we were frequently visited by cockroaches and every year the services, cleaning and treatment, were slightly less. For instance, we had requested a high floor, but we found ourselves on the ground floor in spite of having booked months in advance. Moving to another apartment was promised by the owner/manager, but not realized. The apartment was surface clean but when you looked closer you found it not to be quite as clean as it looked. The maid services (5 out of 7 days sun/wed off) were only perfunctory. The towels have been changed three times in the week.
The apartment itself is a little dated, but the size is great, and interior is dark. Kitchen is adequate. The bathroom did not reach modern standard. The waterheating facilities is insufficient
Los Gigantes is on a hill but unless you have real mobility problems it is good place to be.
- Travel date: Mon 22nd of September 2008
Small complex , excelent apartments , ve...
"Small complex , excelent apartments , very clean and comfortable , staff very pleasant and helpfull. No high rise apartments , wonderfull views from balconies , family run , makes a pleasant change from large impersonal Hotels , cannot wait to go back . These apartments would suit older people as it is an easy walks to good resturants and Bars and some very nice Shops . If you fancy a day doing nothing there is a very nice pool with an excelent small Bar that also serves Hot snacks very good Coffee and Sangria ."
- Travel date: Sun 14th of September 2008
We have just come back from two weeks ho...
"We have just come back from two weeks holiday staying at the El Sombrero apartments in Los Gigantes. We have had a wonderful time, and cannot wait to return, the apartments are clean and have a seperate kitchen and bathroom, we had a fantastic view from our balcony. The staff are so friendly and work really hard to make sure that the gardens and apartments are kept clean and tidy. Los Gigantes is a beautiful place to stay, and there are lots of boat trips from the Marina which are really reasonable. We went on an Island tour, and to Mount Teide and travelled on the local buses up to Peurto de la Cruz and down to Los Christianos which cost hardly anything at all compared to the prices back in the U.K. I would definitely reccomend staying at the El Sombrero."
- Travel date: Tue 19th of August 2008