HG Cristian Sur Apartments
44 Traveller reviews from Holiday Watchdog
Dirty and Dated.
"- Dirty and Dated accommodation. - Scum line around pool. - Bed linen was not changed in the 2 weeks we were there. - Lots of Cockroaches. - Broken and loose floor tiles made it dangerous for young children. "
- Travel date: 27th August 2012
Was I just lucky?
"Was I just lucky or is it that only people with something to complain about write on these forums? 2 of us travelled with this company to Tenerife on 18th March, returning on 29th, we had all relevant documentation in good time, the flights were all on time and the standard of the accommodation was good although the apartment could have done with a little tlc. We had a thoroughly enjoyable and restfull holiday. Well done Imperial Travel."
- Travel date: 5th April 2011
Can't wait to go back
"Having recently returned from the Christian Sur Apartments, 14/08/2010, We can't wait to go back. The two bedroomed apartment was supurb. On suite bathroom and two terraces, very well equiped and spotlessly clean. Several swimming pools,which are cleaned daily and the communal areas and lawns are immaculate.The staff on reception are the most helpful and friendly I have encountered in many years of travel. I have read the negative reviews that have been posted by some holidaymakers and I honestly can't understand them. There seem to have been some security issues a couple of years ago but from my experience I would'nt hesitate in recommending this complex, it is family friendly and relaxing unlike Las Americas. If as we do, you like dining out, the Margarita Restraunt just outside the comlex is not to be missed. The food is excellent and the spanish staff and service are perfect.A short taxi ride will take you to the Picasso restraunt at the other end of Los Christianos where the lobster and seafood paella is to die for. Roll on 2011. We booked with Jet2.com and will do so again."
- Travel date: 21st August 2010
"Worst holiday of our lives. We booked a privately owned 2 bedroom appartment through a couple featuring their property on holidayrentals.co.uk We arrived on the Monday, and by Friday whe had had a break in, where they had actually smashed the safe (which had been modestly bolted to the wardrobe). Inside the safe, which they had taken completely - I can only assume to jimmy open at their convenience, was somewhere in the region of 1800 - 2000 euros, 3 adult, 1 child passport, ipod nano, links of london ring, my partners wallet containing all his cards and drivers licence, my sister in laws purse, with all her cards etc. The thing that gets us is that there was no sign of forced entry, and the only other known people on the complex to possess a key, were the people responsible for ensuring clean bedding was delivered at the rental desk. It is maybe important to add that the maid appeared that same Friday with clean bedding before we left for the beach that day. My partner engaged with some small talk with her at the appartment door before we left. 10 minutes later walking past her for the beach, she looked straight through us! Roll on 5 hours later and we have been robbed. When the police came on the Monday they found it EXTREMELY unusual that we had a safe installed in our appartment in the first place. They were even more surprised that it had been 'attached' to mdf shelving in a wardrobe. They implied that the person(s) responsible must have known exactly what they were looking for. I find it hard to get my head around anyone could batter the shelving surrounding a safe, littering the floor with my 3 year old sons neatly folded t-shirts and shorts. Completely callous. If you have any similar experience, please contact me. I strongly believe that there is something going on from the inside. [email protected]"
- Travel date: 5th January 2010
Amazing, great holiday!!!
"I have stayed at Tenerife Sur Twice over the last few years and i must say everytime has been amazing, great valueful for money, the staff are lovely and always willing to help day or night, the pools are clean and safe with plenty of seating area with a childrens play ground at the back, great for young couples or or families with children. The beach is about a 15min walk from the hotel, but the walk is nice as you walk through the old town with lots of different shops the beach was clean and very nice,We went on days out to lora Paque and Siam Park! Siam park was amazing and if you go you must go on tower of terror we booked our days out via Natalie our Thomas Cook opertor, we also went to lora paque which was really nice the killer whales and the dolphins were my fave! Every morning we would go to Pit shop just outside the hotel for breakfast was great value for money two fired breakfast for 5 Euros! we didnt use the onsite supermarkets because they were a little over priced for basic things such as water, but there is a Spar about 5 mins walk where you could get 8 liters of water for one euro!The sunday and wednesday markets are really good but be careful for pit pocketers! Me and my fiance will be going back very soon! Was a great holiday! i know there are a lot of negative feedback on the web about this hotel but for what you pay its great value the apartments are big and clean with a daliy maid service and had clean towels every day, i have also read that people have had a lot of things stolen from there rooms and i must say we didnt have anything stolen but we did get a safe which is fixed to the back of the bedroom wall inside the wordrobe. "
- Travel date: 18th October 2009
"We were disappointed as Thomas Cook wanted to charge us Â£200 for transfers (Two taxi's as there were 5 of us).We then decided to hire a car from Autoreisen as it cost less than that for the entire week. When we arrived at the airport, we found a Cosmos rep waiting for us t transfer us to the apartmrnt. The apartment looked liked it has seen better days. The kitchen was tatty and equipped with very little utensils, and the can opener was so rusty. The stairs are not very safe and I would therfore not advise these apartments if you have a toddler as they could slip through.The hot water is only enough for one person to shower. The tv reception was very bad for a chargeable service. The resort was advertised as having a heated pool but there was none. The worse thing was that once we got home we realised that our ipod and beach towels were missing. "
- Travel date: 24th December 2008
"For years I have booked an apartment in the Tenerife Sur, either direct with the hotel, or as part of a package holiday with various companies. However, the cost of the apartment has gone up tremendously, so this time I booked flights through Thomas cook, and then a privately owned apartment in the Cristian Sur through www.ownersdirect.co.uk. I wish I had done this ages ago, the apartment was far superior to those owned by the hotel, it was right next to the pool, beautifully furnished with everything you could need, dvd player, dvds, radio, flat screen tv,(we had to pay for a tv in the Tnerife Sur) books,magazines, playing cards etc etc. even a snorkel! And - it was about Â£125 a week cheaper than previous years. I did hear someone saying they had items stolen, but they were in one of the hotels apartment, our private apartment was more secure than those owned by the hotel, it had metal grills on both the patio doors and the main door, and a safe too. There is the usual sneaking out first thing in the morning to lay towels on sunbeds, (after which they are often left unused for hours!)Internet access on the hotels computers is quite expensive at 1 euro for just 10 minutes. Since returning home, i have discovered that their is actually free wi-fi in the Cristian sur, so next May i shall be taking my laptop! We spend every evening in the Cheers Bar in the San Marino complex behind the Tenerife Sur - if you want a cosy friendly night of fun, go there. The food is good, particularly the fillet steak. With the rate of the euro however, Tenerife is not now a cheap hoilday, basic foods are quite expensive if you're selfcatering, its often cheaper to get something out than cook."
- Travel date: 25th November 2008
BEST holiday EVER in Los Cristianos!!
"This was our first time to Tenerife and it was amazing because of Los Cristianos and our apartment!We stayed at Cristian Sur apartment in room 336 from 17th Oct 08 to 24 Oct 08, which overlooks the pools.We are a young couple but wanted a quiet place but with a good choice of restaurants around us and this is exactly what we got!We booked our holiday through Dunmow Travel, they are located in Great Dunmow high street Essex.The tour operator was Cosmos and they were excellent, from the moment we got off the plane to us been dropped off at the apartment.We arrived at Cristian Sur early and the reception staff were excellent as our room was not ready, so we were able to change and drop our bags off in there luggage room which is monitored by CCTV cameras.Our room was clean, and we were surprised by the space and how big our balcony overlooking the pools was. The location could not of been better, we were surrounded by excellent restuarants and bars!Now if you want to taste the best chinese ever, you have to go to the Treasury Chinese which is across the complex, we went there 3 times in our week in tenerife, also the best steak house was out the complex and go right, about 600 metres away on the left hand side of the road, its called MARGUI steak house, service and the food was really really good(on our first visit we received complimentary drinks)!!Now the restaurant next to the Mangui, DO NOT GO there as we had to walk out after ordering our drinks, all the tables around us did not touch there food as everyone was disgusted with the taste and quality of the meats. The bar we went to every night after our meal was called THE PIT STOP/CHEQUERS, this is the nicest and cleanest bar in Los Cristianos, Willie is the owner and he is English, and Brian is the bar manager and they made us feel so welcome.Service and bar snacks is excellent and we really miss them as it was great in there! Our only regret was that we took B&B in our holiday, although our breakfast was good and there was a good choice of hot food, it worked out to about Â£7 pound per day for our breakfast, PIT STOP offers an excellent breakfast for about 6 Euros and it is really good and there is a place down the road called The english tea room which is about 4 euros and it is also good! The highlight of our holiday was SIAM PARK, siam park is the biggest water park in europe (its in Costa Adeje)www.siampark.net, and it is only 2/3 months old. We bought our passes through Cristian Sur reception, it is 28 Euros per person with free travel to the park, even if you bought your tickets at the park it is the same price!The Siam park bus which takes you to the park is excellent, its comfortable and its FREE!The closest Siam park bus stop is about 700 metres away from the Cristian Sur apartment, there is a bus every 30min.The bus drive to get there took about 20 to 25 minutes.The park is amazing and it also has a man made beach with imported white sand and waves which are machine operated!!It is an awesome day out!the park is open from 10am to 5pm, just a tip, the last bus from Siam Park is at 5pm, so make sure you outside the park for 5pm, if not you can get a taxi to los cristianos, which i think is about 8 euros. We definately will be going back there next year!!! "
- Travel date: 26th October 2008
"We were two families on holiday and had an excellent holiday for a number of reasons i.e great weather,good company,lovely food nice clean appartments etc.However the other family we were with were also broken into just like the gentleman in August.Money, 3 mobile phones ,2 psp's plus games and an ipod touch were stolen. They too were on the top floor and recieved the same response from the man at reception "you'll have to ring the police yourself it's not my problem"..And we were only around the pool,it all happened in the space of one hour.We too have our suspisions."
- Travel date: 17th October 2008
We have recently returned from a 2 week ...
"We have recently returned from a 2 week holiday in Tenerife. We stayed at the Christian Sur Apartments in Los Cristianos. We should like to point out that, while our accommodation/rooms/pool areas/bar and cafe were excellent, our holiday was marred by the fact that during our last but one day at the complex, our apartment was broken into and mobile phones, ipod, cam corder, wallet, purse and presents were stolen together with a few personal items. We had gone to the beach for the day so had locked both front door and patio door (we were on top floor - 30 feet up). We found that there were no signs of forced entry. The person on Reception at the time was not interested and told us to contact the police. We can't actually accuse anyone of the break in but we do have our suspicions!!!! So if anyone is thinking of staying at this complex please take care of your valuables. The Hingleys "
- Travel date: 7th September 2008
We had a fabulous holiday and booked our...
"We had a fabulous holiday and booked our beautiful apartment with Gaynor & Richard at Atlantic Horizons. They have an on site office, and everything was there for us. The weather was great and we spent some time round the pool and at the beach. Loads of sunbeds at the pool, so no problems. The complex is in a brilliant location close to the centre and the beach, with a huge choice of eating places. El Brasero on the edge of thecomplex is great. We had a superb holiday and the peace of mind ib selecting our apartment location before hand was a 'life saver'. We can't thank Gaynor & Richard enough for making our holiday such a success, so much so, that we have already booked our apartment with them for 2009. We will definitely tell our friends! "
- Travel date: 1st August 2008
my self and a good ladie friend booked u...
"my self and a good ladie friend booked upto come to these apartments every thing was ok except twice i ordered food from the bar and twice it was the wrong food that was served also when we returned back to our apartment at night after a nice meal from near by restrants and a good drink from the friendly bars near by. we were contacted 4 times from reception asking as to keep the noise down this was on three diffrent nights this happined "
- Travel date: 24th July 2008
Top traveller tips for HG Cristian Sur Apartments
"The Christian Sur is the place to go for a Family friendly holiday."
"keep your possessions close"
"Pit stop, Siam park, lora parque, Netos"
"Aqualand and Jungle Park"
"The location is nice for families"
HG Cristian Sur Apartments is also called
- Cristian Sur Apartments
- cristian sur tenerife