Aguamarina Golf Hotel
43 Traveller reviews from Holiday Watchdog
"Previous reviews made us apprehensive before going but we were pleasantly surprised: food - excellent range for each meal and good variations,plus satisfactory quantity and quality, cleanliness of public areas and rooms first class, demeanour of all staff from chamber maids to bar staff to receptionists helpful and genuinely friendly; pool amenities were great. The decor of the rooms a little tired but clean & comfortable. The entertainment by the French 'animators' a bit avarage even for middle aged. Some rooms facing the pool would have been disturbed during the day by nearby building work but the vast majority were not affected. Would recommend it in a heartbeat."
- Travel date: Tue 15th of April 2008
Not Happy With All Inclusive
"Stayed in Feb half -term (ours was 15th to 22nd)at the Hotels Apartments, which we were quite impressed with! Very spacious and the daily maid service was outstanding.
Reception in both the Hotel and Apartment was a bit hit and miss depending on what mood they were in!
Not very impressed with the food - unless you want to eat the same thing every day then I would steer clear of All Inc - and also because you were given a slip on entry and you were offered one drink and made to feel as though you could not ask for anymore! We sussed this out and started to ask for a bottle of wine on an evening!
Plenty of sunbeds and pools were cleaned daily - they were on the cold side but to be expected this time of year.
The entertainment was French - and there was no other British kids around!
IF YOU WANT TO DO A CANARIES HOL IN FEB HALF TERM THEN I SUGGEST LANZAROTE - PAPAGAYO ARENA HOTEL!!!!"
- Travel date: Sat 1st of March 2008
Not 4 Star
"Certainly not a four star hotel - where were the fluffy bathrobes depicted on the website?? Not in my room! The mini bar was completely empty not even a bottle of water, and no toiletries (though I gather the Saga people got those and bathrobes.)
The room overall was in need of refurbishment with shabby soft furnishings. The bed was like sleeping on concrete and my outlook onto the road. The balcony had no light and white plastic furniture well past its best. The pool is small and unattractive.
The food though well presented was absolutely stone cold - have you ever eated cold bacon and eggs?? It was cold at breakfast, lunch and dinner. I would most certainly not recommend this hotel to anyone used to a four star standard, the hotel merits two stars at the very most. Disappointing."
- Travel date: Mon 3rd of December 2007
Aguamarina Golf, Lovely hotel
"Great hotel, lovely quiet location, great food, great service,
great pools, plenty of activities. Would most definately
return to Aguamarina Golf"
- Travel date: Thu 11th of January 2007
Good except for the building site
"We (wife and me) stayed in early December. We went all inclusive for a week and the food choice was excellent most days. There were lots of good fish dishes. The house red wine was quite qwoffable and the bar staff were fast and efficient. The hotel staff were very helpful and most spoke enough English.
Outdoor pool was a bit cool but there is a pool down by their Beach Club which is fed with warm water, v. good. Indoor pool very warm and not crowded.
Rooms were kept very clean and linen changed regularly.
There was a public holiday while we were there and restaurant and bars got very busy, otherwise there was plenty of room at the pool, bar and dining room but we were low season.
Visitors were about 40% British, rest mixed, quite a few French.
Locally there were bars etc and enough shops and a small weekly market just across from the hotel. You can walk along the coast to San Blas, about 20 mins, a small holiday village with loads more shops and bars.
And then there is the building site right in between the hotel and the sea, a definite problem."
- Travel date: Sat 30th of December 2006
Building works alert !
"After having had a very pleasant stay at this hotel at about the same time last year, we decided to return for another week. The hotel was as welcoming as before, with well maintained public rooms; comfortable and regularly cleaned bedrooms and an excellent and varied buffet . The staff, especially those in the dining room, were unfailingly polite and pleasant. The main problem - and the reason we will not be going again - is the building work which is currently taking place around the hotel.
To be fair, this work had just started when we were there last year - and it was mentioned in the brochure when we booked (and then confirmed by our travel company). Last year, however, the workmen were just clearing the site nearest the sea and this caused little noise or nuisance.
This time around, they are working on what is now a three story extension directly facing the existing hotel, and this work continues on a daily basis (with a break over the weekends). For those who have paid extra for a sea view, the building site could not be more intrusive (see the accompanying photographs, taken from our 2nd floor balcony). Although we were assured that work would not start before 9am (later revised to 8am) and cease before 6pm the first banging started around 7am - and men were still working well after 6 each night.
Somewhat oddly, they appear to have tried to make the outlook somewhat more attractive by hanging a couple of panels part way along the front of the building depicting yachts on the sea ....this didn't really improve matters !
According to the model in the hotel foyer, this extension will more than double the size of the existing hotel - and will effectively block the sea view for most of those staying in the present building. The work is due (apparently) to complete by December 2007. I would recommend that anyone intending to visit before then checks how far this target has been achieved, unless they wish to spend their holiday on top of a building site....."
- Travel date: Mon 18th of December 2006
Terribly rude staff.
"Hotel was very nice, however the attitude and sheer rudeness of staff was staggering.
I would not hesitate to advise all not to visit this hotel. The staff were rude,argumentative and always insitsant on having the last word when your concerns were voiced.
Without doubt the worst experience of rudeness I have come across in years of travelling."
- Travel date: Mon 11th of December 2006
Does not deserve 4 stars !!!
"We were a group of 6 persons and we joined the Aguamarina Golf through an agency.We picked the all included package,though...Lets see, in order to get a proper meal you should get in quickly because if you go late all you find is scattered food as they dont replace the trays,the rooms are big,but they lack in decorations and the cleaning staff acts terrible.they woke us up several days at 10.00 am! they stoled the dont disturb sign from the door right from day one,not to mention they just knock once and then they go right in...the entrance door is like a meter and a half from the bathroom door,say you walk out from the shower naked..(it happend to me).During the 7 days we were there they havent changed the sheets,all the same not to mention,mine had a big hole in it on a side...all they were changing were the towels but some of those stained too..Dust all over the room,not to mention the terrace..Now the all included package did not say that after 11 pm you have to pay if you want a drink.during the day the will charge you a suplement if you ask for a fancier thing.the pool bar has just fries and hot dogs..the bus that should pick you up from the airport to the hotel and vice versa is always late,the one who takes you to the center as well..the reception staff seemed bored when asking a question and i saved the best for last,in order to get to our rooms that were downstairs you have to pass a a door,next to the door there is a sign that says "Cuarto de maletas" in spanish that means Luggage room so...forgot to say,we stayed there 12-19 this september.I definately do not recommend this hotel to anyone,better go to a 3 * and get much better service..."
- Travel date: Thu 21st of September 2006
'not a four star hotel'
"My boyfriend and i stay in Aguamarina golf Hotel for 7nights and got a good cheap deal for an all inclusive holiday in a four star hotel, although the were some downfalls to the holiday...
There was a card system which was for the hotel room door (and the bar if you were all inclusive)which we had trouble with everyday as ours repeatidly broke.
The resort was full of really ignorent spanish people that would just walk into you!! There were few english families. The food was not nice at all it was an open buffet and there were flys hovering over it, most of the meats were pink inside. The resort was in the middle of no where really and if you wanted to go to the town at night it was 40euros in a taxi there and back and only 4 people can fit in one taxi.
The pool was nice and relaxing but the water was salty! There was a poolbar where you could get chips and ice-cream during the day. The night entertainment was good the entertainers tryed there best, and they also did activerties during the day. overall i would give this hotel a maximum of5 out of 10"
- Travel date: Sat 9th of September 2006
Superb value !
"We booked good deals for our accommodation (half board) via Alpharooms and the flights direct with XL. We had expected to find the hotel full of SAGA residents but this was not the case - instead, a real mix of nationalities and behaviours which is always fun to watch. Don't worry about noise from low flying planes - instead, consider the fact that there is building works (Mon-Fri) right between the hotel itself and the beach club. The hotel is not the most attractive building and there are no grounds or scenic views to mention. The main pool is saltwater and smaller than the brochure photos suggested - you did get a feeling of sunbathing in a concrete jungle. The rooms are spacious and the air conditioning was very welcome. There are only a few good restaurants and bars within 15 mins walking distance so hiring a car is a good option as taxi fares can be pricey. If you need airport transfers, you must book via canaryforum.com - they missed our pick up from the hotel but I was pleasantly surprised to find an email awaiting our return full of apology and refund - that's customer care for you. Food is plentiful although there was no air conditioning in the restaurant so you soon noticed the smell of cooking on your clothes on leaving. Overall a good time but would not return as the location is poor and far from picturesque. Weather fantastic."
- Travel date: Tue 5th of September 2006
"Overall the hotel is lovely however I wouldn't say it was a 4 star. The food was good although not very varied and sometimes cold and undercooked. The breakfast meat wasn't nice at all and if you want sausages then expect hotdogs. If you are vegetarian then I hope you like Pizza, chips and salad everyday for lunch and dinner. When we tried to order meals for my vegetarian traveler they refused and advised that they provided salad for vegetarians, however once we managed to speak to the chef they arranged a few vegetarian meals for us. We opted for all inclusive which at this hotel was very restricted. There is a very limited drink option and after 11pm you had to pay for them, even pop. Before 11am you could not get any drink at all. Snacks were limited and not clearly advertised. It took 3 days to find where you could get them from and you were only allowed on certain days. The pool bar was never open unlike advertised. The entertainment was pretty poor and seemed to cater more for the French. Don't bother speaking Spanish as most of the staff spoke mainly French. They attempted quizzes in French and for the one that was in English they didn't even have the right answers, apparently the song San Francisco is from the film Pretty Woman??? I have stayed in nicer 3 stars in Magaluf than this. The language barrier I.e. French v English made things very difficult. The WiFi isn't included although not expensive â¬20 for the week per device. Important to note that Golf Del Sur is very quiet and there is nothing except one Irish bar outside the hotel. We were also advised that on Christmas Day there was a gala event. This was incorrect and there was actually a Christmas show... in French! The pools were also FREEZING unlike advertised and were empty all week! Other than the above, the hotel and rooms where very clean and the rooms where very big with a lovely bathroom. The walls however were very thin as we could hear every movement in the neighboring rooms and corridors therefore not getting much sleep. We participated in a day trip to Las Americas which came highly recommended by the hotel. It was full of over priced shops and a very commercial beachfront we stayed for a couple of hours and then paid for a taxi back rather then waiting for the free bus."
- Travel date: Tue 31st of December 2013
How soon can we go back . . . . . . .
"This is our second stay at this hotel and again, it was brilliant. As a family of four, our room was split level, kids had pull out beds downstairs and we had double bed upstairs.
Food was great as always, fresh, well presented and well stocked. Service outstanding, waiters are great with the kids.
Maid service too was brilliant, room throughly cleaned every day and the beds made, teddy was even placed nicely on the pillow! It made such a difference having the room cleaned and tidied to such an extent as it gave me, mum, a break from everything! I have stayed in other 4 star hotels and the maid service has been no where near as good.
Our kids did not join in with the kids club, but the staff were amazing and always asked our kids if they would like to join them in the activities.
To top it off, the staff remembered us from our stay with them 18 months ago.
- Travel date: Thu 3rd of May 2012