About Hotel Riu Palace Tenerife
The 4* Riu Palace Tenerife is a mid-sized resort located on the Costa Adeje coastline in Tenerife, overlooking the vast Atlantic Ocean and the neighbouring island of La Gomera - one of the beautiful and warm Canary Islands. Situated far enough away from the Costa Adeje centre that guests experience a feeling of quiet serenity, but close enough that a short walk south results in being right in the heart of the action, this resort is well suited to all travellers, regardless of their personal interests. While Costa Adeje, and nearby Playa de Las Americas, are known for the lively resort atmosphere, La Caletta, located just to the north, is considered to be the gateway between resort-ville and the ‘real’ Tenerife, with unlimited opportunities to explore the volcanic nature of the island.
This resort is ideal for couples, solo travellers, and even families with young children. Being a mid-sized resort when compared to other hotels in Costa Adeje, the complex is large enough to boast a number of entertainment venues and onsite activities, whilst small enough to provide more of a cosy, personal feel, and to keep children from feeling overwhelmed. The resort is easily accessible for those flying into one of Tenerife’s airports, or sailing in from mainland Spain or elsewhere in the Canary Islands. Situated mere steps away from the Playa del Duque beachfront, there is no better place to enjoy a fantastic Tenerife holiday.
Room Information and Room Facilities
There are 296 guest rooms and suites at the Riu Palace, offering superior accommodation at cost effective prices. Double rooms, which are considered standard, are anything but. Along with a minibar, satellite TV, and fully equipped bathrooms, all double rooms also include a private balcony or terrace, commanding ocean, pool, or mountain views. While these rooms do accommodate only three guests (usually two adults plus one child) due to the internal set up, connecting rooms allow for larger families and groups to stay together.
However, for those looking for more spacious accommodation, the suites are a wonderful option. With separate living and sleeping areas, as well as a dressing room for privacy, suites add a little touch of elegance to any Tenerife holiday. Most suites offer spectacular views over the Atlantic, making for a truly stunning backdrop.
Facilities, Entertainment, Activities
There are a wide range of activities and entertainments for both adults and children, all through the daytime and evenings at the Riu Palace. For adults, two heated swimming pools allow for comfortable swimming even during the winter months, while the sun terrace, sand terrace, and complimentary sun loungers and towels are perfect for enjoying the hot Tenerife weather. There is an onsite spa and wellness centre, Body Love, which offers a range of beauty treatments and massage therapies to help you relax in luxurious surroundings. Table tennis, turf tennis, and billiards are also available, along with a few shopping opportunities.
Offsite, there are plenty of chances to partake in a wider range of sports in and around the local area. Bicycle hire, watersports, and golf are just some of the activities the resort can assist guests is making arrangements for. In the evenings, the hotel offers guests the chance to take in a show, or a comedy routine, for some night time entertainment. Kids aren’t left out, either. The childrens’ playground is great for burning some energy, whilst the heated kids’ pool is the place to go for a fun splash about.
Food and Drink Options
The Riu Palace offers stays on a bed & breakfast or half board basis, making it easier for travellers to budget for their Costa Adeje holiday in advance. Breakfast can be taken in the buffet restaurant, whilst dinner can be taken in the buffet or in the alternative dining venue - Krystal. The buffet is a down-to-earth, relaxed venue, ideal for children and picky eaters. Offering cooked-to-order food stations, hot and cold dishes, desserts, and even complimentary cava with breakfast, there’s really no need to go anywhere else.
However, couples, those looking to celebrate an occasion, or those who simply want a change of scenery, can dine in the Krystal restaurant, advertised as offering fusion food - a combination of cuisines from around the world. The restaurant is located high up in the resort, with large glass windows looking down onto the pool area, the beach, and the ocean - it’s one of the most scenic restaurants in Tenerife. For drinks, the poolside bar is the perfect place to unwind.
18 Traveller reviews from Holiday Watchdog
Dead end of the island
"Breakfast is extremely poor. Resturant Buffet is extremely orderly fashioned, expect to be ordered to your seat and que for the same table next to rude and obnoxcious people. Entertainment is excellent if you are over 75 going on 101.Â Staff at dinner very politely rude, Reception helpful and excellent cleaning service. If you are looking for a spa treatment expect to pay â¬45 per half hour, Gym is state of the art 1980's and excursions are usually fully booked (ie, run once a week).This place is excellent if you are retired and waiting to drop off (we have seen old folks dance till they drop). Excursions are between 50 and 100 euro for max of 4hrs depending on theme, hobby, sport.Food is always sea food, fish, beef and pork. Sometimes even duck. Vegeterians expect to eat cold pasta or dry chips every night. Not much choice for the 'fussy eater` (as your thomson rep will call the english - anyone who expects to have a burger or steak for dinner).Â Breakfast is a combination of fruit, juice, a range of delicious breads, runny eggs, no sausage, runny omlets and uncooked bacon. The pancakes and toasted ham cheese bites are a safe option. You will find the location of the lobby toilet w/c to be very handy as constipation is never an issue here.The views are amazing, you can see the whole island from the outdoor terrace at night and in the day. Expect to spend all day drinking wine by the pool, using the internet wifi in the lobby or walking along a hot and sandy beach looking for something other than food shops and knock off electrical gadgets.Wouldnt visit this hotel again as the target audience were not within our expectations. A lot of people would turn their nose up at others forgetting that we can afford RIU hotels too, nothing special.Rooms are really humid at night, water is not for drinking in taps and no kettle or iron in room."
- Travel date: Mon 15th of July 2013
A lovely hotel with good food, poor drinks with kids entertainment in a poor location,
"We stayed at this hotel for a four night all inclusive stay on the back of a Thompson's cruise. We arrived at the hotel which was most impressive and were advised to leave our cases and passports at reception, and to go and get something to eat or a drink and to come back in half an hour to be checked in. We went into the restaurant for lunch which was impressive with a wide selection of soups, salads, pasta's, pizzas, meat's, fish, shellfish, cheese's, sweets, cakes and fresh fruits, all good quality something for everyone, as were all meals including children who were well catered for.
We returned to reception and were very efficiently checked in received useful information about the hotel mealtimes and the like, our passports were returned with swipe card keys to our rooms which were in a sort of enclosed garden area. Upon entering our rooms we were amazed at the size we entered and there was a toilet/wash room off the passage leading to a lounge area with a TV with a settee type put-u-up bed, with patio doors leading onto a large balcony with a sun-lounger and table and chairs.
The main bedroom was off the lounge area again with patio doors leading to the balcony once more. The bathroom was large with a bath and a separate shower leading off the main bedroom the bed was firm but comfortable.
Our first night we chose to try out the entertainment in the main hall which as far as we could see was designed for children who seemed to enjoy it, we did not. we went to the bar area where there was a pretty awful singer, so the entertainment almost drove me to drink from the all inclusive bar. The drinks were limited choice and of a poor quality, being a man who enjoys a pint or two settled on iced lemon tea and coffee while listening to the subsequent nights of entertainment, different artists but just as bad.
The staff were all pleasant and helpful, the entertainment team worked hard day and night and were enthusiastic even though it was only kids entertainment.
Hotel is well maintained, spotlessly clean and the grounds and pool area are nice. The public rooms are all well kept but do become noisy and echo at busy times.
It was a fairly isolated location there was a free shuttle bus (book previous day at reception) into Playa de las AmÃ©ricas
which ran in the daytime, we got a taxi at night which cost just under 20 Euros each way. More suited to family's than adults, nevertheless a lovely hotel,"
- Travel date: Sat 9th of February 2013
"Having read a few reviews before my stay in this hotel, my expectations were high. I wasn't disapointed. A beautiful hotel in a lovely resort. Standards of cleanliness were very high and the staff couldn't have been any more helpfull. We arrived at night after dinner had finished and were taken into the dining room where a lovely cold buffet was waiting. That was just the start of what was to be a wonderful 2 weeks. The hotel is "upside down" with all the public areas on the top floor and a roof top bar with wonderfull views.
Our room was on the ground floor (these are the largest rooms) with a large terrace.
Breakfast is buffet service with a choice of hot or cold dishes.
there was a huge choice for evening meal, cold buffet, carvery, show cooking or waiter service.
There are 2 swimming pools one of which has a gently sloping ramp which makes for easy access and would be suitable for disabled guests.
Just outside the gates from the pool area is the promenade which is lovely to walk along. There is a really good beach (blue flag) Playa del Duque about 10 - 15 mins walk away with a good choice of cafes along the way. there was live entertainment most nights and the resident band were pretty good although predictable after 2 weeks.if your are looking for a quiet holiday in pleasant comfortable surroundings this is the place for you. I would not recommend this hotel for families with young children or teenagers as there is no entertainment or activities for them. "
- Travel date: Sat 3rd of October 2009
Another great holiday at the Palace
"This was our 2nd stay at the Palace having had an excellent experience the same time last year.
Nothing is too much trouble for them, the welcome drink of Cava is such a treat after a long journey and well appreciated.
We met other guests who had been on our last visit, it's always a good sign to see returners. As previously the food is top class, plenty of seafood every day, many choices of fish and good quality meat and a vast choice of vegetables.
The breakfast here is exceptional, sparkling wine every morning either to drink with your meal or have later on the terrace.
The waiters are very obliging and friendly, so are the room staff.
The rooms are well equipped and furnished, some are slightly larger than others but if you are not delighted with yours, reception will change it for you as soon as another becomes available.
I can't speak too highly of this hotel, we wished to return at Christmas but as it was fully booked we stayed at the sister hotel, situated just behind. Also excellent but not quite up to the splendid standard of the Palace.
In response to some other reviews I would say that both hotels do have a large proportion of Belgians and Germans, the Belgians being particularly pleasant and friendly people.
Excellent hotel if you have small children but not ideal if yours are older or young teenagers, there is little for them to do however, for older teenagers it's only a short walk into the centre.
Do shop around for prices and consider buying your own flight, the difference in price can be considerable."
- Travel date: Wed 21st of January 2009
nice hotel lovely location
"stayed for just 1 night on 24th december before we moved to our apartment in las americas.
Hotel beautiful inside and out, room was spacious and very clean and well presented. Had ground floor room with terrace. no complaints with room standard.
Where half board, never made breakfast. Evening meal was buffet style which was average at best, however they offered us an a la carte meal on top of the buffet (not sure if this is offered every night or x amount per stay) but my partner chose beef fillet which was cooked to perfection we couldnt complain.
Location was great, nice if you like walking and having a look about.
To be fair we paid Â£17 for 1 night half board (an error on thomsons web page should have been about Â£230 for 1 night!!) so i cant complain at all - if i'd paid Â£230 for the night i wouldnt have been happy about the buffet style food quality.
if you can get a good deal i'd defo recommend this hotel"
- Travel date: Wed 2nd of January 2008
Good standard 4 star
"We stayed here for 6 nights and was allocated a room on the 4th floor with a sea view.The room was fine except for the terrible bed, it was the most uncomfortable I have ever slept in and that includes camping! We had the sun on our balcony in the afternoon, which was nice as we could sit out and watch the sunset, usually around 6pm at this time of year.I must mention the chamber maid as she was excellent. Everywhere was spotless and little touches like the towel sculptures in the bathroom, were really nice.
I cannot fault the food at all, we found it was good quality and a nice variety, although if you were staying longer than a week I can imagine that it gets a bit repetitive.We took the option to eat at the pool bar one evening, which was Spanish themed, set menu and waiter service.It was excellent and made a nice alternative to the queues at the buffet.It was also very quiet as not many people seem to take up the option( more fool them)For breakfast you can sit outside on the terrace but be warned you have to get in first thing as the people who sit out there do not move for a least two hours!
The same can be said for the sunbeds, as the previous reviewer pointed out, you need to get up early to get a bed.It's a shame that the hotel who has a policy of no reserving sunbeds with towels, doesn't have the strength of it's convictions to enforce it. The same towels are left on beds all day with no one on them, annoying.
There is entertainment every evening, which is the usual Euro stuff, not our thing so we gave it a miss. Instead we headed out along the resort where there are some nice quiet little bars to have a drink. As you get closer to Las Americas the busier and louder it gets.This is where you need to be ,if you want full on night life, not for us.
Overall this is a nice 4 * hotel, good seafront location, nice landscaped gardens, good food and nice staff."
- Travel date: Tue 25th of December 2007
Have visited this hotel twice now and ne...
"Have visited this hotel twice now and never been disappointed. We first went in 2003 my wife, daughter and myself (my daughter was 2 at the time) and then again in September 2005. It was amazing, the staff on the reception remembered my daughter, now that is service.
First class from when you arrive glass of cava on checking in is a welcome relief after a 4 hour flight.
The food very good with a very good choice of starterâs and mains and my wifeâs favourite, the deserts.
The staff at the pool bar are so good, always there when you want a cold beer or cocktail.
Some great bars around the hotel with good food and a supermarket is also close (the bar near the supermarket at the opposite end avoid as the owner seems to give you a frosty reception). Would recommend Fat Catâs bar a short walk away.
The walk to Porto Colon is about 45 mins, but well worth it.
- Travel date: Sun 23rd of September 2007
Very good, but not perfect
"My wife and I have just returned from a ten-night stay at the Riu Palace Tenerife (Aug 2007). Booking was through Thomson in the UK. We stayed two years ago at the Riu Palace Maspalomas in Grand Canaria and really enjoyed the hotel, but we were looking for somewhere that had better options for walking in the evening (which was a bit lacking at Maspalomas). My parents have stayed at both hotels and recommended Tenerife due to its beach promenade, which runs along the coast of Costa De Adeje (Playa Des Americas).
The hotel layout is upside down. The reception is on floor six and the pool and grounds are accessed via floor one. This provides a very nice patio area on floor six, with views overlooking the grounds and coast where you can have breakfast or sit in the evening and have a drink.
The standard of the hotel was very good. Food: you have the option of eating in either the main or poolside restaurant in the evening. Breakfast is in the main restaurant. Breakfast is the usual options of cold meat, cheeses and then the usual hot foods. Omelettes are made to order and the standard of food and presentation is very good overall. A nice touch at the Riu Palace is the complementary sparkling wine that is available at breakfast. In the evening, you have two options in the main restaurant, the buffet or set menu that is waiter served. The poolside restaurant has three rotating set menus dependant upon day. We had no issues with the food at all. The buffet selection was very good and pretty much catered for those who like chips with everything to more traditional local dishes.
The pool area is very nice with two reasonable size pools and a childrenâs splash one. There is one largish bar and the poolside restaurant. There is also a small bar near to the promenade walk with clear views out to sea (our favourite). The main area around the pools and restaurants are paved but there is also a sandy area with sun loungers that is adjacent to the poolside restaurant. One thing to point out is that hotel policy is that sun loungers are not supposed to be reserved before 08:00, but the more popular areas around the pool get reserved very promptly after 0800 hrs. Coming down after breakfast (0800 until 1030 hrs) meant you had a limited selection when we stayed in August. Arriving at 1400 hrs on the first day, we were amazed that not one bed was available on the paved area around the pools. It was not a problem for us as early risers, but worth noting if you like to lie in.
This is one of the few complaints we had, the evening entertainment. It consisted of the same band playing virtually the same songs every night, except on two evenings (Friday and Sunday) when we had shows lasting an hour. If you like to be entertained in the evening, then you may be a bit disappointed.
The location we thought was excellent. The hotel grounds end at the promenade walk that effectively starts at the Sheraton and H10 Hotels that are next door to the Riu and runs along the beach line for miles to Los Cristianos. We would say the Riu had the best-unobstructed views of the sea (so long as you get the popular sun beds) than any of the other hotels, we looked at (H10, Sheraton, Bahia and Anthelia). Around the corner is also a small shop if you want a morning stroll for the newspaper or water (out the front entrance and second road on you right; about 3 min walk). Walking up to the Anthelia Hotel was very pleasant (15-20 minutes). There is also a new shopping centre adjacent to the Anthelia with designer shops and jewellers. Further past the Anthelia (heading towards Los Cristianos), it becomes very apparent that you are leaving the surroundings of the predominantly four and five star hotels.
On the room front, the standard was the same as the other Palace hotel, very comfortable and tastefully decorated. We had a ground floor terrace room. The hotel is roughly horseshoe in shape and so the rooms at the side do not have particularly great views. We were in room 362 and it worked well for us though. That side of the hotel faces onto the Sheraton (looking from the sea at the hotel it will be on your left), but our terrace had a good covering of palm trees in front so we could sit on the terrace in privacy. We also got half the terrace in the shade at about 1700 hrs onwards. Other rooms did not seem to fare to well though regarding privacy. The opposite side of the hotel has a reasonably busy path next to it (leads to/from the beach/Riu Arecas which is just behind the Palace) so walking along it you can look down onto or into most of the rooms. Also worth mentioning that the front facing sea view rooms would get very little reprieve from the Sun, ones further around the easterly side got a bit of shade if that is what you prefer. I would say room selection is a little more critical at this hotel than others I have been to if you are a bit fussy about your view and privacy.
Overall, would we recommend the Riu Palace Tenerife? The answer has to be YES. Baring the entertainment and having to sort the sun beds early the stay was excellent. Good food, nice room, nice surroundings that are well kept and a very good location."
- Travel date: Mon 3rd of September 2007
As Good As It Gets
"We stayed there for 1 week at the start of April 2007. The weather was lovely. Most of the other previous comments make sense - the location is fantastic, front line to the sea, with a great promenade that is good for early morning jogging if you're into that sort of thing. But equally as good for an evening stroll.
We could easily have stayed at the hotel for all our time in Tenerife, as the food was pretty good and the evening entertainment was OK. But we had lunches and an occasional stroll to the "village" a few hundred yards along the prom which was well worth the effort.
This is one of the best hotels we have stayed at - certainly superb value for money. Possibly top of the positives being the staff who, without exception, were professional, friendly and helpful.
There were very few negatives, yes the beds are a bit hard (which seems to be is a common failing in Spain), the beach itself just outside the hotel is a bit naff (but there is a good beach 400 metres along the prom) and thereafter I'm struggling.
I suppose another negative is that the clientelle is largely German and whilst these people generally make excellent fellow travellers, they do have this neurosis about bagging the best sun loungers. But if like me you don't mind at early morning stroll at 08.01 to make sure you beat them to it, there is not really a problem.
One last comment - whilst the Riu Palace is excellent, the Riu Arecas, just behind it, does not seem to be of the same calibre."
- Travel date: Sun 15th of April 2007
"A belated review, so not recent and something to bear in mind. We last stayed a week in Apr06 halfboard. It was our 4th visit to the hotel since 1998. Our first 3 visits were great, it was a hotel that suited us. However, the last one was quite disappointing for the following reasons:
1 Hotel staff indifferent - not as customer friendly.
2 Terrace floor rooms are spacious but now in need of updating/better maintenance (burst pipe/flood in bathroom at 2am!)
3 Hotel used to be 5* and attracted a mainly middle class, middle aged german clientele. Now it's 4* and together with cheap prices/deal offerings, the clientele has changed. Men also used to 'dress for dinner' ie. jacket, but not any more, people were turning up in t-shirts & jeans etc.
4 Quality and variety of evening buffet disappointing.
5 Hotel entertainment poor.
I am surprised it has such a low popularity rating given that quite a few of the reviews are positive? However, one of the best things about this hotel is its location. Also, you can lounge around the pool (as long as a bed is 'bagged' by 8am!) with the most fantastic uninterrupted view of the sea. My children have loved it here, despite no children's facilities! Will we return this Easter - I think I will research other hotels first?"
- Travel date: Fri 2nd of March 2007
"We booked this hotel anticipating an "A La Carte" experience but were let down.
Check-In was great offering us a glass of Sparkling Wine while our passport details were recorded and room allocated.
Room had a great location with sea view at the front on the 4th floor. Very clean with plenty of wardrobe space and spacious private balcony.
Our 1st dinner experience was disappointing at 8pm with congestion at every buffet table for a very limited selection.
This put us off eating in the main dining room, so we opted for the "La Caleta" restaurant by the pool for the rest of our stay which was fantastic.
The breakfast buffet had lots to offer, but all the meat was pork based!! Not good for certain faiths!
2 nights of our 10 we ate in the sister Riu Arecas and the buffet dinner was fantastic with a great deal more choice!!
To sum up, the holiday was great but the hotel buffet dining could be improved."
- Travel date: Sun 18th of February 2007
Home from Hom
"My wife and I have stayed here from 1999-2006 inc. and are returning again this year! The Mangement and Staff are 1st.class complimenting the superb quality of food, ambience and location.
DONT go if you like "in-your-face"hotels with unruly families(ALL age groups) in a noisy location!"
- Travel date: Sun 11th of February 2007