About Aparthotel El Duque
Aparthotel El Duque is peaceful, modern, family-friendly apartment complex in the popular tourist are of Costa Adeje, in the south of Tenerife. Located just 15km from the airport and 600m from two of Tenerife’s most popular beaches (playa del Duque and Fañabe), it comprises nine buildings built around beautiful natural gardens filled with tropical plants.
There are many types of accommodation to choose from at Aparthotel El Duque: everything from an affordable studio for one or two people, to a spacious apartment for larger families or group of friends. The complex has three inviting pools, one of which is just for kids and another of which is deliciously heated so you can enjoy a swim all-year-round.
Families will find everything they need to have a fun-filled day at the complex itself: a well-staffed buffet restaurant, a snack bar near the pool, a children’s play area, giant chess, a mini club, entertainment day and night, and a 24-hour reception service.
Fitness buffs will be able to stay in shape at the gym, which organises a host of activities for all fitness levels.
Aparthotel El Duque is famed for being a peaceful, relaxing destinations where families can take the time to bond and enjoy the pristine natural landscape of Tenerife.
Room Information and Room Facilities
There are various room sizes to choose from. The studio apartments comprise a living room with two beds and a sofa, as well as a fully equipped kitchen, complete with a microwave, toaster, a hob, etc. Another choice for one or two adults is the Superior Studio (featuring air conditioning and boasting a contemporary décor style).
Larger rooms include the Apartments and the Superior Apartments (the latter boast special features such as private hammocks, shade sails and top views). All rooms come with a fully equipped kitchen, satellite TV, and a balcony or terrace.
Facilities, Entertainment, Activities
Whether chilling out or taking your fitness level up a notch is your aim, you can achieve it at El Duque Aparthotel. The Gym is run by a four-time champion of the prestigious Mister Olympia competition and it organises an array of activities, including indoor cycling/spinning and boxing classes. Bodybuilders will find a variety of weights and training machines, while those who simply want to de-stress can enjoy a soothing therapeutic massage.
A holiday shouldn’t just be about work, of course; kids will have a fun time at the dedicate miniclub, while adults will enjoy live performances by talented artists by day and night. Many will simply spend the entire day at the pool, working on their tan on the sun loungers or teaching the little ones to swim at the kids’ pool.
Food and Drink Options
The apartment complex has a buffet restaurant serving a wide range of fish and meat dishes. The buffet breakfast is said to be top-notch, with dishes such as tortilla, fired eggs, crepes and croissants providing you with all the energy you need for a busy day on the beach. Lunch and dinner also include buffet-style meals.
Enjoy an exciting show cooking demonstration or opt for light snacks by the pool, tucking into simpler fair like sandwiches, pizza or pasta. Fervent foodies will enjoy a host of national and international dishes alike and at dinner time, they can choose one of 14 different menus, which ensures that meals are always as varied as they are generous.
The Chef will happily cater to any special dietary requirements for those with gluten intolerance and other allergies. There is also a special buffet just for kids, featuring the type of foods which are bound to be a hit with the youngest members of the family.
- high speed internet in room
- swimming pool
- free internet
- bar lounge
- fitness center
- wheelchair access
- meeting room
- non smoking rooms
- laundry service
- bath shower
- hair dryer
- multilingual staff
- breakfast buffet
- airport transportation
- outdoor pool
- english amenities
- private balcony
- sun terrace
- russian amenities
- heated pool
- paid internet
- kids activities
- poolside bar
- kids club
- washing machine
- dining area
- electric kettle
- wardrobe closet
18 Traveller reviews from Holiday Watchdog
Robbed by our cleaner
"Where to start with this one. Well when we first arrived we found out we had been upgraded due to our room overlooking the building site, which was great. Me and my wife had to struggle with 3 suitcases a trunki a bag and a toddler in a pushchair to our room, not great. On our third day i realised we had some change (around 15 euros) that had gone missing from my bedside cabinet, this was shortly after the cleaner had left our room. After a quick search I rang reception and was told i was speaking to the reception manager, when i told him this he said you should have left any valuables in your safe and that the hotel are not liable for this. I went down to reception at his request, he assured me that he would speak with head of housekeeping and the cleaner who had cleaned our room, and maybe it was an honest mistake and she thought it was a tip. The next morning we went to meet him as he had posted a note through our door to do so. We were told that the cleaner denied any knowledge of any money. If we wanted we could ring the Police. I did just that and gave them all the details and then two days later I went into the local Police station and had an interview. I had also spoken with Jet2 whom we booked with and met with the local rep, I sat in the reception area and showed her my police report and wrote everything down with her, taking the paperwork over to the "Reception Manager" he denied all knowledge and said that he had never met with me in fact had had been off for a few days and he even laughed in the reps face, then said he wasn't even a manager. The next day our last there, I was contacted by Jet2 and we were offered to keep our all inclusive instead of it running out at 12 midday which i get the feeling this was due to them being in contact with the Management. When we checked out the receptionist said to keep the all inclusive and asked if I would come back in 30 minutes as the Manager would like to see me, I said yes of course and later returned and was told he wasn't there and didn't know when he would be and that was the end of that.
It was never about the money for me it was always the principal, and then the unprofessionalism, lies and cover up just showed us that this hotel has a real problem.
A few more issues;
Air con in the rooms, if a hotel wont put air con in then they shouldn't have the cheek to ask you for money to hire a fan.
No Air con in the restaurant, this causes an issue as there are a few tables outside and everyone wants them as its too warm to eat in there.
Good points yes there are some;
The room we were in was a studio and was very spacious.
The Bar staff were brilliant and always made time to talk with guests and not just serve us.
The food is ok and there is some choice although pizza and chips do make more than one appearance.
The entertainment, in the day was sometimes few and far between and rarely stuck to the programme.
At night after the Mini Disco which the kids loved outside entertainment was brought in, some were ok some good and Al Cafone was absolutely fantastic."
- Travel date: Sat 1st of September 2018
"Far from family friendly !!!!
We were to stay in another hotel but THOMSON'S changed it few weeks before , we arrived late on the 10th June so we had missed dinner !!
We woke the next day for breakfast and headed to the pool to find it didn't open till 10am ?? Not ideal for 6 children aged between 1-6 !!!
Breakfast was ok, lunch came around and it was pasta chips and fish , nothing for kids. We thought nothing of it till dinner time - when again it was pasta chips cow pig and fish , again nothing for children ??? The following day was much the same , now we had booked all inclusive but there was no snacks and the bar didn't open till 11.
Again the following day was the same and even the adults found it hard to find things to eat , we then went to speak with our rep as no way our kids could live of pasta or chips for the 2weeks . mark the rep was great and spoke to management who was told 'we don't advertise that we have a children's Buffet '. Now I'm sorry but if you advertise a family hotel surely that means you should have food for kids !!! Chips dry pasta or a small roll isn't what you expect your kids to live on !!
We where then advised that the hotels actually a all inclusive "light" hotel which is basically full board with drinks included no snacks or nothing !!!
Surely they should be advertising as "all inclusive light" and not all inclusive as it's false advertising !!!
And for the children's club ?? This was a tent ran by one male who spoke little English and was more interested in his body than the kids , even the kids disco was a joke !!!! Not only did he not know the songs he had no interest in these children and he was more interested in looking around to see who was watching him !!!
Children's play parks are both at the top of ever steep stairs with no lights at night , entertainment was terrible too , this hotel is not for family's at all , we where on the bottom floor and just as well we we're as my daughter was able to fit through the balcony !!!!
We complained at the time and basically the staff started to pick on us !!! Not once did any member of staff confront us they would call our rep and tell him we were doing this and that , we woke to our rep one day trying to issue us with warnings as the hotel manager Rona said we had been in the restaurant and took food out drinks out and was abusive to their staff , we thought it was a joke at first when we advised the rep that we weren't actually in the hotel the night before that we were at the show time show which we booked through our rep so he knew we were there !! He called his boss and explained that basically they were lying to which we refused to sign any forms until we spoke with the so called manager Rona our self , our rep tried to arrange meetings with her and she just kept refusing , so basically she was accusing us of stuff but had nothing to back her issues up with!!
We had to take the kids for McDonald's burger kings and what not because none of them would eat in the hotel , one of them basically lived off milk !!!
One of the rooms where covered in cockroaches and when we went to see about it they gave us a spray to spray on them???
Staff in restaurant done nothing but smash glasses or spill drinks on you with no apology , one of our party couldn't find spoons for ice cream and asked a member of staff who asked her "if she was blind" and pointed to them !!!
Only good thing about hotel was the pool and pool bar which is actually the night bar as well !! Their is no quiz bingo and whatever else they advertise saying they have - 3 star ??? No chance !!!! Never will I return and never will I book with THOMSON'S the hotel was also over ran with Germans !!!!!!
- Travel date: Wed 25th of June 2014
Recommended for good value and helpful staff.
"This is a 3star venue but they offer a better service than expected. Apartments are very clean and well serviced as is the whole complex, reception staff delightful and helpful, location great and amenities are all you need. Near shops which is good if you are self-catering. One niggle! no kettle, take one if you want tea/coffee, otherwise apartments are adequately equipped. This was our second visit and will definitely go again.
As with all Tenerife you have to go downhill (and back up!) but there is a very good range of restaurants within 10-15 minutes walk. Good bus service near the complex to explore the island."
- Travel date: Tue 26th of February 2013
"Stayed at this hotel for 1 week, wish we had stayed for 2, Apartment was immaculate, we were on the 1st floor of block E which although next to a not to frequently used road, overlooked a park with stunning mountain views beyond. So impressive was the view that I now have it as a desk top background!. Both our children felt safe and relaxed enough to go back and forth to the pools and other amenities on thier own. We had our own bedroom with double bed but seperate mattresses, kids slept on L shaped settee in living room which they said was comfy. Only down side was 2 ring electric hob with no kettle, toaster, or grill, made tea/coffee by boiling water in a saucepan which was no problem really. Ricardo the the entertainments chap is very patient and encourages children and adults to take part in Rifle shooting, water polo, Darts, Table tennis, basket ball and pool, but doe's not bully you into it if you just want to chill. You enter Hotel via a small shopping mall which has an underground supermarket which stocks a lot and bakes fresh bread, though the Hyper Dino 200yrds down the road is cheaper and staff very friendly. Would definatly stay here again. Really classy area of Adeje Hotel full of Germans and Scandanavians which is always a good indication, no cockroaches or litter 15mins to beach down hill, 20 mins to main restaraunt areas, 4.80 euros in a taxi"
- Travel date: Sun 1st of March 2009
Would reccomend this hotel to families....
"Would reccomend this hotel to families. Breakfast worth getting up for, lunch was adequate, evening meal was excellent- every night we had a choice of 5/6 meats!! The staff are very good here, only 1 bar at nite but hardly ever queued longer than a minute or 2, even at last orders for AI !!! Pool and area is excellent, plenty of room even though we were at height of the season. Rooms are the best ive stayed in for AI.
Lovely resort, very handy for shopping ( a lot of shops on at front and underneath the complex).
Bad points- No air con and entertainment average. DO NOT LET THIS PUT YOU OFF!
In all we had a great time at el duque and would go back."
- Travel date: Mon 1st of September 2008
We found the apartment at el duque to be...
"We found the apartment at el duque to be spacious,and very clean. The whole complex was superb.Staff were very helpful and friendly. The walk to the beech take about 15 minutes the downside to this is it is all down hill, meaning it is all uphill coming back and very tiring to walk back.
Only saw 3 cockroaches 2 of them on the morning we left.
If you are looking for a good entertaining evening in a british pub then try The Bay View situated in fanabe on the seafront which has great entertainment both for adults & kids seven nights a week.
Would definately recommend staying at these apartments."
- Travel date: Mon 1st of September 2008
I found El Duque a good value for money...
"I found El Duque a good value for money deal for my family vacations. We stayed there a forthnight and despite our fears for the risks we were taking for so long a stay, I must say that it was a very convenient resort for our two short age kids.
Staff was really helpful, our kids were occupied with activities throughout the day, and we even had time for some sport and reading.
We might go back to Tenerife next year, and will repeat El Duque. I highly recommend it for families with young kids and need for rest.
- Travel date: Mon 26th of May 2008
Best place to stay when travelling with children
"We went there with two kids and hardly saw them during the day, as they kept them busy with activities. Weather and food were excellent , rooms big enough and we had a rest, so everyone was happy.
It is actually located within a shopping mall with very nice shops.
Only thing is that there is quite a walk to the beach, but children wouldnÂ´t want to go as they were having so much fun at the apartments.
A good value for money, specially for families with limited budget!
I would definitively recommend it."
- Travel date: Wed 16th of January 2008
Good Family Holiday
"My wife and I, along with our two year old son stayed at the El Duque Aparthotel in the last two weeks of Nov 07, and had a great time.
The hotel is open plan, with several three storey blocks on the complex. We were in Block A, top floor, which afforded views of the smaller (Heated) pool, and looked towards the sea, catching the afternoon sun. Make sure you get a South facing apartment, as we noticed that many balconies were in the shade in the afternoon.
The complex has two pools, one absolutely huge pool, with a kiddies paddle pool, and the smaller heated pool. We swam in both pools, and the larger was defiantly a bit chilly, but fine if you kept moving.
Loads for the kids to do;
Swings and a slide
Kids play room with ball pit, numerous toys, TV & Video, crayons etc etc
A big slide going into the main pool.
The apartment we stayed in was of a good size, with an absolutely huge balcony, and was cleaned every day except Sunday. Have to commend the hotel on the level of cleanliness.
The kitchen wasnât particularly well kitted out, but then we didnât use it much, so it was fine.
One small gripeâ¦. Twin matresses on a double base in the bedroom wasnât great, but they were comfortable.
We were on a B&B package, and never tried the evening meals, but breakfast was OK, as long as you can do without your cooked English breakfast. The eggs, (fried/scrambled/omelette) were consistently bad, and the rashes of fat, with streaks of bacon werenât much better either. The continental breakfast was very good however, offering a wide selection of cold meats, salads, croissants, breads, yoghurts, cereals etc. Breakfast is all buffet service, but was never busy and we never had to queue, and was served from 7-10am.
The hotel had evening entertainment on 6 nights a week, ranging from local bands to a Snake show. We saw a magic show, comical in itself, and a snake show. Must have had too much to drink that night as we ended up with a 15kg Python draped around our necks. All good fun.
The hotel itself is located behind a shopping centre. You have to walk through the centre to get to the hotel. May sound a bit strange, but itâs fine. Thereâs a Supermarket in the centre (check the sell by dates!!), and a few restaurants, along with a large kiddies play club, that attracts toddlers to 16 yr olds, with soft play, ball pits, video games and mini golf. Itâs got a bar as well, so you can have a nice cold beer while you watch you kid/s play.
Itâs about a 10 minute walk to the beach, and there are two to choose from. We used the Fanabe beach most of the time, as it is very big, clean, fairly calm sea, and not crowded.
We did the usual trip to Loro Parque, which is about 1 Â½ hrs by coach to Puerto de la Cruz, and as always, the animal shows were excellent, and itâs a good day out.
We also went to the Jungle Park, which was really good. The bird show was fantastic, with eagles, buzzards, and owls swooping so low they touch you as the fly past you. They also have an adventure trail and a downhill toboggan, which would be great for young children.
The Monkey Park is an absolute must! Itâs in the middle of nowhere, and cost about 15 euro to get there by taxi. We would never have found it if we had hired a car. Itâs really basic, but you can up close to the monkeys and feed them, including the chimps. They have a big walk thro section where the monkeys roam free, and will hop on your shoulder and let you feed them. They are very well fed monkeys! If you do go, donât forget to take some dried fruit with you.
All in all a good holiday, in a nice resort and a nice hotel."
- Travel date: Wed 12th of December 2007
Couldn't Fault It
"we arrived in the middle of the night and once we walk through the strange entrance through the middle of a shopping centre ( found out later alot of hotels in tenerife have entrances like these ) we where very pleased with our chosen hotel and were given a warm welcome and even when we got to our rooms the reception made sure we were ok. When we woke up in morning to our surpise we had the most fantastic view from our room overlooking one of the mountains in tenerife. The rooms where very spacious and it was idea having a separate bedroom to the living area. The room was spotless when we arrived and cleaned daily, We went half board even though the food was good it did gets abit samey after two weeks. The pool was idea for adults and children, shallow pool for small ones. but do be prepare to get up early if you want a sunbed, mind you the hotel advises you to take the towels off if they haven't been used for a 1/2 hour. The hotel is not that closes to the beach approx twenty minute walk down hill then of course it all up hill on the way back ,but tenerife is know for it hills. Come out of the hotel and turn right the turn right again walk down the hill and past the spa (very nice) and you get to one of the best beaches in tenerife and the Avanti cocktail bar is very up market with comfy wicker sofas and oil burns very romantic (only problem we had the kids with us) also you can pop in to the grand hotel which is next door to el duque and enjoy there bar area which is much better than el duques. but in all a very enjoyable holiday"
- Travel date: Sat 13th of October 2007
Loved everything about it
"we have spent a fortnight at this aparthotel for easter. It looked like we were entering a shopping complex when we first arrived but we had a very pleasant surprise. The location was very good in an excellent area of Playa Fanabe. We booked half board and the food was very good as were the choice of food. The restuarant staff were very friendly. The apartment was huge and comfortable. The pool was large and there was a good sized baby pool. Another pool was heated at the other end of the complex.
The entertainment was excellent as was the entertainment organiser.
All in all a great location, place, food and would go there again."
- Travel date: Sun 26th of August 2007
Beautiful hotel with beautiful surroundings!
"The El Duque Aparthotel was absolutely beautiful. The apartment blocks were clean, smart and simple with everything you could need for your stay- minus a kettle though! So tea lovers need to take their own!
With a choice of 2 great pools and pool bar you never need to leave the complex unless you wanted to explore the beautiful El Duque beach and prominade. The food is very reasonably priced in Costa Adeje and you're spoilt choice with the great selection of restaurants.
The only drawback of the holiday was that it was very difficult to get a sunbed in the complex, unless you were willing to get up very early to ensure you had your share of the sun!
Overall our stay was brilliant and we would definately recommend these apartments to everyone."
- Travel date: Sun 19th of August 2007