14 Traveller reviews from Holiday Watchdog
"We stayed here last year so was looking forward to staying at a great hotel great staff lovely suite in the hotel.The downside to this hotel was the food was repetitive .I i could tell you now what was for evening meal tonight even though I've been home three weeks same old every night and as for the evening entertainment if it wasn't for the girl entertaining the kids early on there wasn't much entertainment.. Next year will be a change of hotel."
- Travel date: Wed 14th of December 2016
"Just returned after a fantastic week. Hotel staff all fantastic, friendly and helpful. Very clean, peaceful and tranquil. Will deifinitely be returning!Child friendly hotel."
- Travel date: Sun 10th of March 2013
Great week at Riu Olivina
"Just got back from a great week a Riu Olivina. My boyfirend and I would go back to this hotel and resort again. For an all inclusive the food was good, there was variety and I managed to find something to eat every night. If you wanted you could eat pretty much all day, between lunch and dinner there are bar snacks by the pool area which include tastey ice cream and cakes. The service was great, I have never been to a hotel where the staff are so friendly, they couldnt of done anything else to be more helpful. This hotel has some really nice touches including: dropping your luggage off to your room when you arrived and clean beach towels every day. The only thing I would say is that the sun beds around the pool are snaped up very quickly, with some being reserved all day and no one sitting on them. If you do plan to stay at the pool you need to get sun beds by around 9am. We decided to go to the local beach a few times which was lovely, very quiet not like Puerto Del Carment beach. With that said Puerto Del Carmen is a great beach for watersports if you like that. My boyfriend and I had a night out there too, the bars are good fun and there is always somewhere nice to eat. We found the food very reasonable as everyones competing and there seems to be a lot of all inclusive guests. We did a day trip to the Water park at Costa Tequise, its pretty small but was a good day out. A bus from the front takes you there and drops you back.Very happy with our room, we had an apartment room with a balcony, although no air con the air fan keep the bedroom cool. WOuld recommend this hotel and resort to family and couples."
- Travel date: Tue 17th of July 2012
"Just got back from the Riu Olivina having stayed there for 1 week in a group of 8 people including 1 child aged 11.
First impressions of the hotel were very good but it was hard to really tell as didn't arrive until 10.30pm.
Went straight to the bar for the first load of our all inclusive drinks which seemed quite nice, especially the vodka sun, as bar closed at 12.
Appartments were clean and tidy and bed seemed okay although to see a fan in the main bedroom instead of air conditioning was very dissapointing. The third bed in our appartment was a bed settee located in the lounge / kitchen which didn't even have a fan in so even more dissapointing.
There were only really 2 pools, although it was stated as having 3, as the 3rd was across the road and not worth bothering with. Of the 2 pools we used the smaller one was the best as it was less busy although this one was salted water. Both pools were quite cold. We had to make sure that we put our towels out to reserve our sunbeds by 8am latest to avoid our lovely european counterparts from hogging them all.
Talking of our German friends, they outnumbered us about 5 to 1 and it very much seemed that the hotel was catered more towards them.
The food was okay but very samey every evening becoming repetitive. We took one night off by going to the local shopping area and finding a tex mex stakehouse about 10 minutes walk away which was a welcome change.
The entertainment was terrible, it rarely happened and when it did it was aimed at our german commrads once again.
We went on a day trip to Fortuventura water park, booked through our Thomson rep and although it was a welcome change to the everday sitting at the pool it was not worth the 145 euros we spent on it for 3 of us to go.
Overall it was a pretty good holiday as we made it that, but if only there was air conditioning, better entertainment and less german favouratism then it would have been a whole lot better! As such cannot recommend"
- Travel date: Sat 14th of August 2010
Wonderful Staff, wonderful food
"Having stayed at a Riu Hotel before we knew the standards would be good but the Staff at this Hotel were exceptional, extremely friendly and very welcoming. The food was excellent and as a result we ate far too much.
The entertainment in the evening was a bit hit & miss and at times we felt overwhelmed by the boisterous German majority, however there were plenty of quiet spaces to escape them.
We wish we were back there right now."
- Travel date: Mon 7th of December 2009
the food is repeatably boring with a lot of junk food needs more British food
"we really enjoyed our stay in this hotel but there where two downside to the hotel firstly there is no lift and as we are pensioners and I am disabled my husband had to carry our cases up the stairs as they do not have a bell boy and none of the staff offered to help, secondly the food main course choice is basically catering for the Germans and people who enjoy junk food. one the plus side the hotel is spotlessly clean, the bedroom was very comfortable with 2 chairs and a small table and nothing was to much trouble for the chambermaid, she had the everything spot on putting flowers in the room and refilling the bathroom toiletries every day. in all the staff where very friendly and worked hard. it is a fairly same hotel, the grounds and the swimming pools are well maintained
We thought it was in a excellent position for the shops,cafes,bars and the promenade was stunning and very accessibly for the disabled. The downsides would not put us of retunning and hopefully there may have more British food by then."
- Travel date: Mon 23rd of November 2009
Could very easily be made much better
"A very nice 3/4* Aparthotel, we stayed in the apartments"annex" which I believe is 3* as opposed to the Hotels 4* rating, the Hotel on the whole is very clean and tidy, the two main problems were that because of the time of year the terrace bar at the apartments was closed and you had about a 200 metre walk for a drink if you were using the pool nearest your rooms, they did send waiters down on three or four occasions during our 2 week stay, no mention in the brochure regarding the seasonal opening of this bar.
The food was very repetitive with not a great deal of variety, a few times during our stay it was very good, I don't know whether there were complaints or not, but it didn't last but it did show us that it could be done quite easily, again a very nice small friendly hotel that could be made a lot better very simply."
- Travel date: Tue 10th of November 2009
Will Never Stay in a Riu Hotel Again
"We were really looking forward to staying in a Riu hotel. On arrival the receptionist was extremely helpful and looked after our cases while we went to lunch so she could complete the paperwork. After lunch, we dragged our cases to our apartment which was comfortable and clean apart from the beds which were rock hard. We had a shower before we went to dinner but discovered there was no hot water at certain times (an hour before breakfast and before dinner). We had no hot water for three days.
The food in the restaurant was cooked in oil. In fact there was so much oil we wondered if the hotel had shares in Shell. I bet I can tell you now what will you will be having for lunch and dinner in a month's time because the menu was the same every day. Having recently lost 2 stone, I decided to try and eat healthily (stir fry, salads etc) but found that lunches consisted of spag bol (in grease), hot dogs and hamburgers with fresh salad and chips plus soup which no-one could identify.
Evening meal was much the same. Every night the choice was fried fish, fried chicken, stir fry (cooked in at least two inches of oil), battered cauliflower, and mashed potato (with fat seeping up the sides and on the top). Even the pan for the stir fry was filled with at least two inches of oil. There were also casseroles etc but the meat was too fatty to eat. In the end we ate out becasue we felt so ill from all the fried food, even though we had paid for all inclusive.
In fact, if it had not been for the fact that we had just paid out a lot of money the week before for our daughter's wedding, we would have gone to another hotel. We were so disappointed. We looked at the San Antonio hotel which was also four star and talked to guests, who all said it was fantastic. It was immaculate and we wished we had stayed there."
- Travel date: Fri 2nd of October 2009
"Just got back had a fantastic week all the staff made my wife and me very welcome Mirak and Aruba the crazy games where good fun did not want to leave well recommend the hotel"
- Travel date: Sat 26th of September 2009
"We could not fault this hotel. Room was excellent, food great, staff very helpful and friendly. We were in the minority of UK guests, as this hotel does seem popular with both German and Spanish guests. Would definetely stay there again."
- Travel date: Wed 16th of September 2009
Not bad,if you like everything that is german......
"We have just returned from our stay at this hotel yesterday and although we stopped in a suite, which was nice,we thought we should warn all other nationalities that unless you are german,you will not be made to feel that welcome at this hotel,by guests and one member of staff on reception(female) who is also german who is extremely rude,the other spanish staff including maids are great(we liked Juan).
The other problem is the food is catering for the german patrons also,sorry RIU ,you have got it all wrong here,better luck next time and we certainly wont be returning,ashame really as the hotel itself is very nice."
- Travel date: Tue 30th of September 2008
Quiet relaxing break
"We stayed at the Riu Olivina Hotel from 4th March for two weeks. We had originally booked to stay at the apartments, but as we had taken the half board option and after we had asked, we were upgraded to stay at the hotel. The hotel is small and the staff friendly. There was only one other English couple staying for these two weeks, the majority of other guests being German, Bulgarian and Dutch. This did not prove any problem at all, apart from the lack of queue etiquette, which we have experienced before so were not suprised. The room was lovely and clean and quite comfortable and we had the added bonus of a balcony that was sunny all day long. The breakfasts served at the hotel were sufficient and varied, but not quite up to the other Riu hotels that we have used previously. The evening meal however, was not as good, the food was very often not hot, neither were the plates. The salad bar was excellent, with lots of choices. The meat served was often tough and undercooked. (we are not lovers of rare steak) so I suppose it is a matter of choice, and the chips looked as though they had seen the chip pan more than once. The deserts were delicious and there were always plenty of fresh fruit available. The pool area was lovely and clean, but because the guests using the apartments were also using the hotel facilities, we found that we had to join in on the early morning towel reservations for the sunloungers, or go without later in the day! The weather was excellent and we were suprised how warm it was during the day. The evenings were chilly and a cardigan would be advisable. The location of the hotel was quite good, very quiet roads and easy access into the two resorts of Puerta Del Carmen and Playa de los Picallos. On the whole, we enjoyed our stay at the hotel, but if in the future we were to return, we would use the apartments and self cater."
- Travel date: Mon 19th of March 2007