Sandos Papagayo Beach Resort

Calle Las Acacias, no 6 Playa Las Coloradas, 35580 Playa Blanca, Lanzarote Spain
4 star hotel

Overview

Ratings summary

Brilliant
3671
Good
2582
Average
771
Poor
189
Awful
95

Rating by feature

  • 3.5 room
  • 4.5 pool
  • 3.5 beach
  • 4 service
  • 4 dining
  • 4 amenities
  • 4 value
  • 4 food
  • 5 cleanliness
  • 4.5 location

About Sandos Papagayo Beach Resort

Located in a popular spot on the south-western coastline of Lanzarote, the four-star Sandos Papagayo Arena Hotel provides you with such a wide range of facilities and activities, you’d be forgiven for not wanting to go elsewhere. Yet with the popular Playa Blanca on your doorstep, there is plenty more to enjoy in this part of Lanzarote.
A little over half an hour after leaving the airport in nearby Arrecife, you’ll be arriving to check into your room at the hotel. While you may be keen on discovering the excellent qualities of this hotel and resort setting, nearby Playa Blanca will also tempt you with its delights at some point.
This resort is ideal both for families and couples, with a wide variety of room styles available to suit your needs. There are many activities to enjoy both indoors and outdoors, to rest, relax and ease yourself into a holiday to remember. Make the decision to book into the Sandos Papagayo Arena Hotel now and secure your room for an unforgettable stay. Can you feel the pools calling to you – not to mention those amazing ocean views? All this and more can be enjoyed every single day once you arrive.

Room Information and Room Facilities

Standard rooms are available, as well as those that boast a sea view to enjoy from your own private terrace. Meanwhile the family room is ideal for those with kids in tow, while the junior suite will suit couples looking for those additional luxurious touches.
Every room is beautifully furnished to provide an impressive and relaxing space. The standard rooms feel very luxurious indeed, while the suite and family rooms offer that extra bit of space. You can enjoy two terraces of your own in each case.
Finally the Royal Elite rooms offer an extra array of amenities to enjoy, along with guests staying in the junior suites. This includes access to the dedicated lounge with a range of facilities.

Facilities, Entertainment, Activities

Get ready to choose from an amazing three swimming pools for adults and a further two for the kids when you visit this resort. With a heated pool available so you can swim throughout the winter too, the resort has everything handled.
It’s easy enough to keep the kids amused even when they’re not in the pool. Kids aged between four and 12 can get involved in all kinds of activities and games thanks to the supervised club and playground area.
That leaves the adults to enjoy the facilities provided courtesy of the spa experience. Choose from beauty treatments, massages, a stint in the Finnish sauna and much else besides. It’s the perfect way to rest and unwind.
Finally you can get involved in as many or as few other activities provided as part of the service too. From aerobics to scuba diving, there are numerous options available.

Food and Drink Options

You certainly won’t go hungry when you visit the Sandos Papagayo Arena Hotel. You have an impressive choice of gastronomic delights to choose from. The main restaurant provides an incredible buffet selection every day. The hardest thing is to choose what you really want.
Aside from this there are also Asian and Mexican restaurants on-site, along with a pizzeria if you fancy a freshly-cooked pizza done just to your liking with the perfect toppings.
Elsewhere you can dress up for the French-inspired a la carte restaurant if you wish. A reservation will secure you a table here. And finally a snack grill will provide you with tasty cooked snacks fresh off the grill at any time of the day — ideal for those snacking moment in between breakfast and dinner!

 

50 Traveller reviews from Holiday Watchdog

Brillaint Hotel

5
Brilliant
by

"Stayed at this hotel last year when it had just been built and there were loads of bad reviews then as you can imagine about building work etc, but to be honest the hotel was lovely, the rooms were air conditioned, clean and big, the food was brilliant different every day, the pool was fantastic and the staff always tried to make you have a brill time, they has different entertainment every night and catered very well for kids. There was a bit of building work round the back of the hotel but you cod only see it if you go looking for it which i can imagine thats what most of the people who write about building work ont his site do. So if your looking to go to this hotel and are worried dont be its fantastic.

Carol
21"

Holiday details

  • Travel date: Tue 7th of September 2004

Papagayo Arena (No Thanks)

2
Poor
by

"First time visiters to Lanzarote, liked the Island a great deal, however problems in the hotel spoiled what could have been a good holiday. July 2004 holiday with family, members of which were ill for half of the holiday. Hotel not fully a/c, only one bar had a/c, very hard chairs we carried cushions from another area to enable us to be comfortable. Problems with bar staff who were very miserable, would not serve us with wine or sangria even when we offered payment, it was only when we witnessed Spanish people being served with the afor-mentioned and a visit to the assistant manager,(which took an awful long time to achive) were we served with these drinks. Gifts promised from managment not recvd. Food in pool bar virtually the same every day. Building work at the front on the hotel, plus points fabulous pool area, plenty of sunbeds, however not enough umbrellas. We will not be revisiting this hotel."

Holiday details

  • Travel date: Wed 1st of September 2004

Papagayo Arena- no thanks

2
Poor
by

"papagayo arena- no thanks

July 2004 we had many problems at the hotel and unfortunately the management were not interested , they acknowledged our problems were real and offered a gift which never arrived.
We had food poisioning and were ill for 7 out of our 14 days, needed medical attention. Air conditioning broke for 4 days and was extremely hot, the hotel is only part a/c and lounges/lobby areas to hot.
major ugly building work all around the hotel, can not walk outside.bar service very poor, for the first week we were refused, wines, sangria and cocktails even though these were on the all inclusive option, after a week the management did confirm this was a mistake a more became available. There are major leaks all around the hotel, holes driiled in walls and ceilings to let water from the a/c to leak out. The poolside eatery had very bad leaks with paint and mildew on the ceiling.Our room had leaks, broken shower, faulty safe.
Hard wooden.wicker chairs everywhere, very little comfort.
The only good point were the fabulous pool areas and sea-views.
We have travelled extensively and have been to Lanzarote several times this was our worse holiday."

Holiday details

  • Travel date: Sat 28th of August 2004

Best summer holiday yet!!

5
Brilliant
by

"Great hotel that is spotlessly clean.After a short orientation period, you soon found your way around. Stories of still getting lost after 3 days are pathetic!
We stayed in B block which faces the beach. It isn`t a great beach but ok for a quick plunge/ change of scenery. The better beaches are a ten minute walk away.
The rooms are clean and spacious, i agree the beds are a bit on the stiff side, but certainly not unbearable.
The food is first class, with plenty variety and presented well. Drink on tap is fine. The worst meal of the week was in the Chinese. All show , no flavour or variety. More effort is needed here as it is a poor cousin to the main foodhall. The Italian section was pretty good (according to my wife).
The pool areas were always clean for the next day, no problems with sunbeds, but a few more parasols would be welcomed. I never found any of the pools cold, and i wonder what sort of tempertures some people want to swim in?!
The entertainment was iffy on occasion although the Flamenco dancers were great - stamina and skill in abundance.
The organised activities were a bit Spartan, more football games need to be organised! Too often the court was empty when a little arranging would bring out the footballers.
The gym is well equipped and pretty well laid out. Why have aircon, aren`t you supposed to get hot in a workout? The big windows are nearly always wide open!!
Bar service was normally quite good - these guys work hard for their money so don`t act like some prats and be disrespectful - they serve as fast as they can.
We have an 11 year old and we always felt it was safe for him and the friends he met. There are security guards periodically wandering the hotel.
All in all i would have no hesitation recomending this hotel. It met and mainly exceeded most of our requirements."

Holiday details

  • Travel date: Mon 2nd of August 2004

the best hotel we have ever stayed at

5
Brilliant
by

"The best hotel we have ever stayed at.
The rooms are real big and kept clean.
The food is just jummy.All the veg is fresh not deepfrozen.Ever day there is something diffrent.In 14 days you don't have to eat the same twice if you do not want to.Drinks everything you can think of.Coctails,pepsi,JB Wiskey ect...all well known brands.
I am already looking to book up to go again in the winter.
to anybody going please take me with you."

Holiday details

  • Travel date: Mon 12th of July 2004

ENJOYABLE HOTEL, LOVELY RESORT

4
Good
by

"We as a family enjoyed our holiday at this hotel and met lots of people there who were on their second visit in a year. The hotel is vast and was very busy our second week however you could always get a sunbed at any time of day (unusual I know). The food was very good something for everyone although as with all buffet style restaurants food could have been hotter (there are however microwaves available in the dining room). The rooms were large and comfortable didn't find my bed a problem (might be different in other parts of the hotel). Could have done with a few more English channels on the TV but not a problem really as we were not in the room that much. There should be I believe some soft seating areas around the hotel not so much a problem for us but for older people I think a bit more comfort would be appropriate. The entertainment was just what you normally get in any hotel - yet to find one that is any better. The kids were looked after well with a Kids Club twice a day and a mini disco in the evening at 9. Pancakes were available from the pool bar between 4 - 5.15 and my little boy loved them.

Overall this is a good hotel any problems you had were addressed quickly and all the staff were very friendly. Having personally visited ALCATRAZ (the San Fran one) this hotel I can assure you is not!!"

Holiday details

  • Travel date: Tue 29th of June 2004

Avoid at all cost's!!!!!

1
Awful
by

"be prepared for the most uncomfortable bed,s you,ll ever come across, some of the most friendly staff you,ll ever come across, yes there is 3 adult pools, but 2 are allway,s nearly empty being so cold.
you,ve got more chance of getting 3 number,s on the lottery than finding a comfortable chair anywhere in the hotel, food -all quite tasty (had better- had worse). there is building work next door but your not effected by it, oh nearly forgot about the entertainment, garbage pathetic, tried using the gym 3 time,s but with no airconditioning was unbearable. ALCATRAZ was the nick name commonly used for the hotel, thank god our 2 weeks is over. you,ve been warned........."

Holiday details

  • Travel date: Wed 23rd of June 2004

Papagoyo Arena, will definitely return.

5
Brilliant
by

"Visited in June 2004, we stayed a week and wished we were there longer. Having stayed all inclusive before I thought we would get bored of the food and the drinks would be below average, not in this case. The food quality, choice and variety could not be faulted, I don't think the same dish was served twice. Even the 'on tap' wines were very drinkable. The room decor was an illuminous green but very clean and comfortable, with a really big balcony and lovely sea view. The kids club offered good hours so you could relax on your own and the entertainment staff very very friendly. The only downside was the terrible music played full blast by the pool all day making it difficult to just chill out in this fantastic value for money hotel. We will be going back."

Holiday details

  • Travel date: Tue 22nd of June 2004

It Was Amazing!!

5
Brilliant
by

"I thought visiting the Papagayo Arena Resort was great!!! I made some really good friends there and I am still in touch with them, even though I only came back on Monday! (7th June 2004) We only stayed for a week, but I wish it could have been longer! We only ate in the International restaurant, where the food was lovely, and different every night. The snack bar was good for a light lunch as well. The bar and ice-cream hut were easy to find and food and drink was lovely. Lots of activities for people like me ( age 13, nearly 14 ) Animation Team were great, entertainment was good too. We saw acrobats, a comedy/sketch show, flamenco dancers, magic show, playback show (Titanic, Betty Boop, etc.) and one other show which I can't remember! Overall I had a really great holiday, and I'm begging my parents to go again next year!"

Holiday details

  • Travel date: Fri 11th of June 2004

An honest review

2
Poor
by

"Stayed at Papagayo Arena Resort 15-29 April. First time for all-inclusive but we are very experienced package holiday-makers.
Hotel is surrounded by extensive building development so surroundings ugly on the eye and nowhere to walk outside in the evenings (too dangerous). We expected hotel to be in pristine condition as it has only been open for less than a year. However, due to dubious decor (African design) and shoddy workmanship, you would think this hotel was about 10 years old. Poor plumbing standards in building seem to be the key as damp patches and flaking paint in many areas. Room OK thankfully. Hotel could be cleaner.
Open -plan design of hotel not condusive to often chilly Canarian evenings. Theatre and disco partly open-air and therefore uncomfortably cool. Disco can be heard all over hotel. Acts at theatre mostly acrobats, only the Platters were worth seeing. Animation team usual childish antics. Hotel most uncomfortable ever stayed in, hard wood chairs and wicker settees with extra-thin cushions everywhere, perhaps on purpose as this discourages guests from sitting too long for all-inclusive drinks. Cerveceria bar draughty and uncomfortable. Green bar slightly more comfortable (adults only) but still draughty and poor atmosphere (also a lousy Saxophone player). Bed very hard, not much sleep, backache resulting.
Need a car as hotel very remote from Playa Blanca and coastal walk nice but takes an hour (not possible after dark). Also need car to get to more distant Papagayo beaches. Ugly beach no-one uses in front of hotel.
Food generally good in main restaurant but not in Italian (just an annexe of main restaurant), Thai not good, French not worth paying for.
Service generally good, one or two sour faces (watch out for tall chef in main restaurant). Reception staff need better English.
Nice pools, plenty of sunbeds but not enough shades (music too loud).
Mainly English and German guests but also many Spanish (suspect they are getting good prices).
We got good price from Eclipse but the cons outweigh the pros so we will not be returning. This is really only a three star hotel in our opinion but if you want something a bit better these days, it seems you need to pay for a five star. Just because a hotel has a jacuzzi and steam room and more than one restaurant and pool shouldn't automatically make it a four star."

Holiday details

  • Travel date: Mon 3rd of May 2004

Lovely relaxing

4
Good
by

"we have just returned from a 2 week holiday at the papagayo arena this was our 3rd visit.reception staff were very friendly and helpful and recognised we had been before. We were greeted in our room with a bottle of champagne for being returning customers which we found to be a lovely touch.We found the food to be lovely,good variety,tender meat and plenty of fish,we found the staff to be friendly with exception to one( if you didn't have a young child she wouldn't give you the time of day?)The entertainment team were great lots of fun! The chinese restraunt was disapointing we thought it would have improved but found it to be very bland and lacking in authenticity.The mexican was a lot better.overall we had an amazing relaxing holiday. "

Holiday details

  • Travel date: Fri 8th of February 2013

Rating breakdown

  • 5 Location
  • 5 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Lovely Hotel,Great Location,Lovely staff

5
Brilliant
by

"We are a retired couple in our 60s. This is a great hotel,Very clean,Very friendly staff,Nice food,lots to choose from,Our room was cleaned everyday,lots of fresh towels and sheets.We went A/I and couldn't complain, Lots of variety of food,Lots of meats and salads were really lovely.The wine was the ususal "on tap" stuff,not great,but drinkable.The spirits and mixers lovely, and the cocktails were ok.Beer nice too.The drinking water was a bit annoying as you got a fresh full bottle when you arrived and had to top it up as you needed it in the same plastic bottle, and the water stations were few and far between,The wifi was bad,soo not too much to complain about there,There is a Pizza Rest too,its lovely. They have a Chinese Resturant,it was awful,they also have a Mexican Rest which we didn't bother with, you have to book for these two Rests 24 hrs in advance."

Holiday details

  • Travel date: Mon 21st of January 2013

Rating breakdown

  • 4 Location
  • 2 Beach
  • 4 Room
  • 5 Pool
  • 4 Service
  • 3 Value
  • 4 Food
  • 5 Cleanliness
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Top traveller tips for Sandos Papagayo Beach Resort

  • "very clean and modern "

  • "we were all inclusive, so didn't go to any "

  • "any in the old town, but excellent coffee in Restaurant Playa Blanca on the front "

  • jasonmcleod by jasonmcleod

    "Papgayo Beach is a bit of a trek thru the rocky terrain but 20-30 mins well worth the effort. "

  • VCotter by VCotter

    "The Volcano tour was worth it - cheap and informative. "

  • SiobhanDumfries by SiobhanDumfries

    "Beautiful quaint upmarket place "

  • gll&rll by gll&rll

    "Good market on a wednesday, the beach is nice, 2 beds and a parasol is approx 10 euro's !!! "

  • gll&rll by gll&rll

    "submarine trip is supposed to be great for kids!! "

  • "Bustling town with good shopping centre "

  • HayzH by HayzH

    "avoid evening entertainment and go furthur a field "

  • free by free

    "Furthest hotel for center of resort "

  • Still stressed by Still stressed

    "Not for couples wanting peace and quiet "

  • Happy Holidaymakers by Happy Holidaymakers

    "Great value for money "

  • Whataccess? by Whataccess?

    "Don´t assume that you will have a fully equipped room for people with disabilities "

  • fran52dogs by fran52dogs

    "Lovely location, right by the beach which has a lovely walk right into Playa blanca "

  • steeny by steeny

    "Take a walk to Playa blanca nice place you can also take the ferry over to the other islands. "

Sandos Papagayo Beach Resort is also called

  • Sandos Papagayo Arena Hotel
  • Papagayo Arena Hotel
  • Papagayo Arena

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