Princesa Yaiza Suite Hotel Resort
About Princesa Yaiza Suite Hotel Resort
If a five-star resort is top of your list of must-haves for your holiday to Lanzarote, the Princesa Yaiza Suite Hotel Resort offers this and plenty more besides. Located very close to the heart of Playa Blanca in the far south-western corner of the island, it offers a friendly and relaxing venue complete with many facilities and services for guests to enjoy.
With a mere half-hour journey to take you from the airport to the resort itself, you’ll soon find yourself in the lap of luxury. The hotel has a variety of rooms to suit couples, families and all others looking for a superb place to stay while they explore this popular corner of Lanzarote. The resort itself is very close to the beach, so those wishing to explore outside the complex have just a short distance to complete to reach the sands and the waves.
All guests can look forward to relaxed and welcoming surroundings, with the promise of yet more to discover in the immediate area. Marina Rubicon, snorkelling and the Castillo de las Coloradas are all within reach of this marvellous resort. Where will you begin?
Room Information and Room Facilities
Freshly-decorated rooms offering smart accommodation in a relaxed setting — this earns the five-star rating for this resort hotel. The rooms range from a double superior all the way through to a royal suite. Other options include a duplex, family suite and presidential suite. Connecting rooms are also available where required.
Colonial Canarian-style rooms are fresh and airy, providing great views out onto the sea in some cases. Couples will find the doubles and junior suites most appealing, while the family suite might just suit a couple with children. Private bathrooms and rest areas are provided along with many other facilities in suites and larger room options.
Facilities, Entertainment, Activities
The Princesa Yaiza Hotel comes complete with Kikoland — a park dedicated to entertaining children from birth all the way through to 16 years of age. Entertainment, clubs, play areas and sporting facilities are all available here to ensure the kids are kept happy throughout their stay.
The beachfront location of the hotel is particularly appealing if you visit the Thalasso Centre and Spa. Available for the use of guests, it provides a wide variety of treatments and therapeutic experiences. Guests can take a refreshing and relaxing dip in the seawater pool and lie back to enjoy the ceiling sparkling with its own constellation of stars. With the addition of a tea house, saunas, a Turkish bath experience and many massage and beauty treatments as well, this is a sure-fire way to relax and unwind for your holiday.
The hotel complex itself is also resplendent with numerous appealing facilities. There are four swimming pools for adults to enjoy and a further two designed just for the kids. Two Jacuzzis are also provided, and there are numerous sporting facilities included as well.
Food and Drink Options
With no fewer than eight restaurants to choose from, your taste buds will be treated to the most appealing selection of gastronomic delights. A series of themed buffets can be enjoyed, including gourmet buffets and those focusing on Italian and Mexican ‘show-cooking’ experiences.
Guests may also enjoy a refreshing cocktail or drink at one of the bars available throughout the site. There is even a snack bar especially for the kids to enjoy in Kikoland.
A family restaurant will delight those with children thanks to the El Chiringuito Restaurant and Snack Bar. Alternatively there are a la carte options available at Isla de Lobos, Don Giovanni and Kampai, depending on your tastes. From Japanese to gourmet meals and through to Italian tastes, there is sure to be something here to appeal.
- high speed internet in room
- swimming pool
- free internet
- fitness center
- bar lounge
- free parking
- business services
- public wifi
- wheelchair access
- free wireless internet in room
- room service
- air conditioning
- dry cleaning
- meeting room
- non smoking rooms
- laundry service
- flatscreen tv
- concierge desk
- family rooms
- banquet room
- hair dryer
- multilingual staff
- airport transportation
- breakfast buffet
- outdoor pool
- conference facilities
- english amenities
- french amenities
- free breakfast
- private balcony
- breakfast available
- german amenities
- reduced mobility rooms
- spanish amenities
- hot tub
- heated pool
- facilities for disabled guests
- kids activities
- tennis court
- poolside bar
- kids club
39 Traveller reviews from Holiday Watchdog
Worst 5* hotel we ever stayed in
We booked and paid for a Superior Double Relax Ocean View room. At best we had a side Ocean View when standing at the edge of the balcony. From inside the room we looked straight into another hotel block opposite ours.
The bedroom was permanently dark and claustrophobic because it had a wooden fixture on the outside of the bedroom balcony door, facing the walkway. Without this permanent structure, people walking by would have been able to look straight into the bedroom. Very odd hotel construction.
The beds were extremely hard and squeaking.
The pillows were like sandbags, overused and fit to dump.
During 11 days our sheets were changed just twice. There was a synthetic blanket on each bed (no duvets) which kept permanently slipping off the bed all night long. Not ideal for a good night's sleep.
Only when we requested fresh towels were we given just 2 new bath towels during our entire stay, however, the old towels were never removed. The towels were hard like sandpaper.
Dinner / Food / Restaurants:
We had booked half-board. For dinner we tried the 3 self-service restaurants. The food in there was of very poor quality and choice. The bread was always stale, the salads boring, the miniature meat portions were tasteless due to zero seasoning other than oil, only 1 miniature meat portion was volunteered by the chefs behind the counter, vegetables, pasta, rice, potatoes were mostly overcooked and uninviting, desserts consisted of mini cake portions and sometimes 3 different flavoured ice creams. It was so obvious that every effort was being made to save money wherever and whenever possible.
Only in the a la carte restaurant the food was better, but Euro 2 were charged for one bread roll and butter, Euro 22 were deducted from the invoice when half-board had been booked.
Breakfast a la carte:
We also had booked a la carte breakfast, which was in the a la carte restaurants with wonderful views towards Fuerteventura. Coffee was served in cups. Tea in teapots. For every cup of coffee a new cup was brought to the table. Mostly the cups were just about half full and the coffee was not always hot. Annoying! Yoghurt was always served without a spoon. Fresh fruit was every single day the same. Boring, and showing no imagination on behalf of the chefs. For two people there were just 2 hard bread rolls, 2 mini croissants, 1 small chocolate croissant and 1 small Danish pastry, 2 portions of butter, 2 portions of margarine and 4 mini jam / honey pots. Boiled eggs were served on a heap of salt, not in egg cups, making the eating experience somewhat painful due to having to hold the hot eggs upright with one's fingers whilst eating. This was a first on us. Omelettes were hard and salty. The scrambled eggs were uneatable due to far too much salt. The poached eggs tasted of vinegar. When a bottle of Cava was opened at the table, it was sparkling and enjoyable. When a glass of Cava was brought to the table, it was NOT sparking and NOT enjoyable and not acceptable really. So, a la carte Breakfast was a bit of a joke if not to say - another DISASTER -.
One pool was supposed to be heated, but it was still very cold. The second pool, the sea water pool, was ice cold and only a very few courageous guests dared to go in for a short swim.
The Spa facilities and treatments were sort of ok, some treatments were better than others. One therapist didn't speak a word of English. Guests have to fill in a questionnaire prior to each treatment. No therapist ever looked at the completed questionnaire. And the ones who didn't speak English, wouldn't have been able to understand what was written in any case. Not very professional. Prices were on the expensive side, of course.
The hotel claims to be calm and tranquil. This is not the case at all. Mostly families with children were at the hotel. Couples looked and felt somewhat bewildered among the noisy kids everywhere. At night loud, noisy, drunk guests keep other guests awake. Due to the structure of the hotel there is no escaping them.
This is the worst 5* hotel we ever stayed in anywhere in the world. At best I would class this as a poor 3* hotel.
We spoke to guests who were at the hotel for the first time this year, like us, and they said they will never return.
We spoke to guest who were at the hotel last year when they considered the hotel as good, hence returned this year, but found the hotel had deteriorated drastically from last year to this year and will never return.
We spoke to guests who have been coming to the hotel every year since 2003, have seen the hotel gradually deteriorating over the years, however, noticed such a drastic deterioration from last year to this year that they will never return again.
I trust this says it all really.
- Travel date: Wed 12th of June 2013
"No Porters available on arrival - two elderly (75Yrs) had to bring in own luggage.
No Receceptionists avialable - had to wait.
Receptionist "ice cool" efficient but no welcome;no greeting.
Very poor first impression
All Restaurants - no warm plates -food served on cold plates.Certainly not 5 star.
Obliged to use "Italian" Restaurant where water was charged @ 50c per bottle extra over other Restaurants.Rip-off.
Otherwise good hotel"
- Travel date: Tue 6th of March 2012
"We stay every year for the half term holiday in October! and we just cannot fault this hotel! it is fantastic. The Kiko Royal Suites are perfect and it gives us a holiday just knowing our children are comfortable and happy in their OWN bedroom!
Yes, the pools are a little cold, but once in them they soon warm up!
I have no faults with anything with this hotel, amazing accommodating staff, gorgeous food!, brilliant entertainment for the children, a true 5* holiday worth every penny! and as for the Dorada Beach Bar! that is really fun! From being picked up at the Airport and arriving at the hotel we are transported to the best holiday! Thankyou Princess Yaiza and thank you Sovereign"
- Travel date: Thu 13th of January 2011
Fantastic Suite Hotel
"This is a 5 star hotel, but should be 6 star! We returned on Saturday 16th October 2010 from a 2 week break, which was propably the most relaxing one we have ever had.
It started as soon as we walked through the doors.. quickly dealt with at reception, good explanation of hotel etc and a glass of Cava. We were shown to our room (631b). We had asked for a junior suite with a sea view, and that was exactly what we got. Fantastic view over to Fuerteventura. Bedroom area with a supremely comfortable super king size bed!!!! (None of your usual 2 singles pushed together.)There was also a seperate seating area with 2 sofas, coffee tables and a dining table with 2 seats. Flat screen tv in corner actually showed some programmes in English, too. Beautiful bathroom with seperate WC. The surprise was behind what we assumed was part of the wardrobe. We looked for the mini-bar, and found a mini-kitchen complete with sink, microwave, cupboard space, and under counter fridge!
Rooms cleaned and beds changed every day. There is even a drier on the balcony.
I could write all day about this hotel, but suffice to say that the rest lived up to the room. Food fantastic, breakfast had anything you could want, right down to more cava! Japanese restaurant has to be tried too.
The pools were clean and there were plenty of sunbeds. Access to the beach was through a back gate which also led to the plaza with some more restaurants and a jazz club.
A short, flat stroll takes you to Playa Blanca and the shops and restaurants there.
We don't generally go to the same place twice, but I can honestly say that we are already planning our next visit.
If the weather is bad in February, we will sit in the Atrium which is 3 storeys high and full of running water and tropical plants and trees. Cool in Summer and warm in Winter.
This place needs to be seen. It is impossible to put it over in a few paragraphs. Oops forgot to mention the comprehensive gym and the Thalasso Spa!!"
- Travel date: Mon 18th of October 2010
"Spent 5 days and enjoyed every moment. Lovely suite good
views of pools and sea. Room clean and bathroom great. Not a lot of evening entertainment however 5 min walk into Playa Blanca for bars etc. Food was excellent both at Breakfast and evening. Thought beach nice and clean but 2 sun beds and umbrella cost 9 euros per day. Pools clean but cold so found sea warmer. I would definately book again as staff and surroundings were perfect.This is a great Hotel and comfort is truly there."
- Travel date: Thu 7th of October 2010
"We spent 9 wonderful days at the Princesa Yaiza in February 2010 at the end of a 6 week stay in Playa Blanca.
I would particularly mention the staff at the hotel who were friendly, courteous and efficient at all times, and the spa for a wonderful, professional service.
We felt the food at breakfast was of excellent quality and variety. We ate once in the evening at the buffet restaurant. Again the food was good, but we felt that the atmosphere in the restaurant was geared towards families rather than intimate dinners for two. However, there are plenty of good restaurants in the town and the nearly Marina.
Yes, this is a child-friendly hotel, but this is what you should expect in what is clearly a holiday resort, but it still catered very well for ourselves as a couple. We will certainly be going back."
- Travel date: Thu 11th of March 2010
Disspointing! No kids facilities
"We stayed in a suite - but luxury is not a term we would associate with this hotel. The advertised view of ocean and pool - was the beautiful view of the "Burger King". The room had a stale smell, and the telephone did not work. After much negotiation, we were moved to a suite in a seemingly empty hotel wing next to a service entrance. With 2 children under 3, our am and pm naps were not possible because the cleaners' habitual slamming of doors often began at 10am and finished at 4pm. What were they(reception) thinking! We also had to pay additional 12 euro for a kettle which short circuited the room for an afternoon. Almost none of the advertised services or those we expected from a 5* resort was there.. e.g., Kids club - the Kiko land was closed for the entire week (I had called before hand to check if it was open for winter break) - The of course madam - turns out to be a big fat NO. The play room which would have been good for rainy days was only open from 10-12, and from 5-7 - nap and dinner time. Lastly, even the 3* hotel down the road had a heated swimming pool - or maybe the Princesa did have a heated pool - which happened to be emptied during the week we were there. Nonetheless we had a great vacation thanks to the location of the hotel, the beach was fabulous, and the town to the left of the hotel - standing from your back to the hotel at the beach entrance is brilliant, but unfortunately the hotel itself is not what it seems. The value for money is poor. We will definitely not recommend this hotel to parents. "
- Travel date: Fri 27th of March 2009
"This is truly a luxury hotel where all the staff appear to have a high regard for their duty of providing a good service to customers. I would give them in all departments 10/10. The rooms are comfortable warm and clean, linen changed every day and every request met with courtesy and sometimes of course at a cost. Why only 6 then? Firstly, the public areas are not heated, bars, entertainment suites corridors and restaurants were all cold. Secondly, restaurants were closed without warning or apology when guest numbers were reduced as they were dramatically during our stay. Thirdly, the main pool, the heated one, was drained for maintenance, again without apology and no attempt made to ameliorate the situation by heating the other. Fourthly, I would expect to pay three times the bottle price for a wine in this class of hotel, not anywhere from five times to sky's the limit, as here. Fifthly, the publicity speaks of International standard show cooking from top chefs. Undoubtedly the cold buffets of meat and shellfish are spectacular and comprehensive. Desserts were pretty good too, although less so, and crepes that were par cooked? come on!! But the main comment would be that hot food was either casseroles of yesterday's cold buffets or griddled fish fillets or meat chops or cutlets. Not a masterchef or flambe to be seen. Perhaps he was on holiday!
We nevertheless enjoyed our stay here and would stay again if these areas could be addressed. The facility is a good one. The management policy appears to be geared to balancing the books on a weekly basis, so guests caught up in a slack period pay top price for reduced facility and a cheap bottle of Cava and some chocolate is no compensation for that!"
- Travel date: Tue 20th of January 2009
"Maybe i was expecting a little too much having been blown away by the many positive reviews, but it is safe to say i wasn't blown away by the Yaiza. Donât get me wrong it is a nice hotel, but then again at Â£270 per room per night you would expect it to be.
Great location equi-distant from Marina Rubicon and Playa Blanca. The views from the hotel are great overlooking the delightful Playa Dorada beach and over to Fuerteventura.
The staff in the main are very friendly, with the general exception of reception who i found to be generally short, with me and most guests.
The hotel and staff is generally very child friendly with the superb facilities of Kiko land - i would imagine in season this is bustling with activities.
Main criticism is of the swimming pools - most tour ops and own hotel websites says they have 3 heated pools - they dont, they have one and this is only heated to 24 degrees as they rigidly adhere to a local law. 24 degrees on a cool cloudy is too cold to swim particularly when trying to teach a 5 year old to swim. All the poor kids were huddled in the jazuzzi! When challenged the client director took the temperature of the pool and said it wasnt the first time he had the complaint but wouldnt do anything about it. We stayed in the family suites over the road and again this pool wasnt heated so is rendered useless in the winter! This really spoiled our holiday, there isnt an indoor pool to use which is ridiculous for a 5 star deluxe although we could "try the facilities over the road at the hesperia as they have a nice warm pool" Unbelievable
Other main critiscism is of the family suites - we paid more to stay in one of these even though there was only 3 of us. Mistake. Whilst they are fantastic size rooms they are not a patch on the main block. They are located about 150m from the main block over a main road. The corridors are noisy, a bit shabby and whilst we were there, felt very isolated as only 1/4 rooms were occupied. All the faciities on this side were closed ie Kiko restaurant, pool freezing, pool bar closed. Strangely although billed as family suites, not much forethought gone into the them ie patios doors cant be locked from inside and main door cant be locked to prevent kids wandering off - very strange. We did try to change to move to a junior suite in the main block but were told we couldn't as hotel was full and they were already having to "Upgrade" other guests to the family suites! Worth knowing they think this is acceptable. I was eventually offered a jnr suite to move on Friday evening having arrived on the sunday - we declined as we were departing on Sunday morning! This was only after pressure from our tour operator.
The hotel is staggered over a few floors so there is no central point. The bottom floors are very dark and not very welcoming. I found it strange that there wasn't one bar open in the evening outside for a quiet drink. The beach bar not too far away was doing a roaring trade so clearly people wanted it.
I have stayed in a few 5 stars and given that this was billed as 5 star luxury, i was dissapointed with it in general, location aside. If you are going out of season then dont bother with the family suites and seriously consider if cold pools are an issue.
PS it is advised as being the first hotel in canaries to have 8mb broadband - what they dont tell you is that if you want to use it in your room, you have to pay EUR 10 per day - i get this free when i stay in the Hilton in Luton for Â£90 - come off it!
- Travel date: Sun 16th of November 2008
My wife and I stayed for 7 nights. The h...
"My wife and I stayed for 7 nights. The hotel upgraded us from a mini suite to a full suite. From the moment we walked into the beautiful reception, greeted with a glass of Champagne we were treated to a full five star experience. The food and wine was so good in all the restaurants within the hotel that we did not venture to other restaurants off site.
We have re -booked for 10 nights in September but this time have gone for half board."
- Travel date: Sun 10th of August 2008
Just returned from a two week holiday an...
"Just returned from a two week holiday and had a lovely time, this hotel is just fantastic. We booked half board but were given a free upgrade to Half Board Deluxe from Sovereign this enabled us to eat in any of the Restaurants inlcuding the very expensive Los Lobos completely free of charge, we used all of them our favourite restaurant was the Japanese although all of the restaurants were superb, our daughter loved the Italian they made pizza's for the kids with rabbit ears. The bedrooms were perfect we had the larger one bedroom suite in the C Block, ground floor, partial sea view, clean and comfortable, service just what you would expect from a 5 * hotel and a little bit more. The kid's club was ideal, our 7 year old loved it, from 10.00 - 1.00 and 3.00-6.00 it was very well organised the children received a passport and handed it over when they arrived they were then looked after by the entertainment team who were all excellent, they had theme days and even had outside entertainment 2-3 times per week ie Reptile shows, parrot shows etc. We were happy that she was being looked after properly and that she was having fun at the same time, the children were kept in the club until they were picked up by an adult it was alll very efficient and safe. There was a Maxi disco at 10.30 - 11.45 if the kids were still awake, again the passport was handed over and the kids were given a security bib to wear and were kept in the room disco dancing and playing games until they were picked up, it was a relaxing holiday for the adults and a fun filled and energetic one for the children. We had to run to make breakfast before closing at 10.30 most mornings although it was never a problem even if we were, the staff were so accomodating. A wonderful hotel and a great holiday, if I had to make any complaint it would be a small one to say that they should have waiter service at the pool side it was a real pain having to walk to the bar to order our cocktails!!!!!!!!!!!!! We will almost certainly return."
- Travel date: Sun 13th of July 2008
Returned early this morning fron a most...
"Returned early this morning fron a most relaxing holiday at the Princesa Yaiza.
Couldn't find any fault with this wonderful hotel, staff or location (Mr Goldstraw in previous comment below must have either found a very scenic route to the marina or walks very slowly as only 10 mins at the most, and 10 mins in other direction to main part of town. Either way there is a good selection of resaraunts).
Would definately stay again."
- Travel date: Fri 11th of July 2008