16 Traveller reviews from Holiday Watchdog
Fabulous Resort for Children
"We visited this resort in March 14 with our 2 infant children and were very pleased with the facilities on offer to children. Heated pool was essential as my son loved swimming the only drawback was the children's pool was heated but the main pool was. The entertainment staff were excellent and keeping the children entertained they did try to run things for the adults at the poolside but most people just wanted to relax but the kids loved them, the mini disco every was great for tiring the kids out before bed :) The accommodation (bungalows) was basic but clean and perfect for children all on one level with no balcony's for them to climb. The resort of Playa Blanca was lovely very quiet and ideal for children but to be honest there was so much entertainment on at our hotel we didn't really go out at night. The all inclusive food was ok nothing spectacular but was enjoyable great selection for kids in the kids buffet and also something fresh prepared for the theme nights which was nice, breakfast was great bacon, fried eggs, pancakes etc. All eaters would find something to eat at the buffet, food was always warm, well prepared and plenty of it. Drinks were great too you just helped yourself all day and night long. The only thing i would advise is NOT to buy the WiFi the signal was so poor you could only get it in selected areas and when you did get it was very slow took ages to connect not worth it, the local pubs and restaurants in Playa blanca all offer free WiFi with a purchase. "
- Travel date: 29th March 2014
watch the food
"this is a nice hotel. peaceful and clean accomadation, pools are good although the entertainment was feeble. but the food!!!! if you're there for more than 3 or 4 days you'llfind yourself looking at the same thing presented in different ways for lunch and dinner. Breakfast is boring too!!! no chance for vegetarians. There was even a brussel sprout salad!!!"
- Travel date: 26th March 2012
Great week !
"We have just returned from a really nice relaxing week at this hotel. The bungalows were nice. The issue with the shower only lasting a short time is true, we had to do showering in 2 sittings with an hours gap inbetween. The beds did have plastic sheeting on them, but we removed them straight away and we never saw them again. The restaurant was clean and well stocked with hot varied meals which our whole family enjoyed (children aged 7yrs & 9yrs). The hotel is mainly German, with the entertainment very much geered towards them. However, they were very friendly and never caused us any issues whatsoever. Our children spent 6hrs a day in the heated pool. Staff at this hotel are lovely and so helpful, they even delivered a bottle of Champagne to our bungalow for my husbands Birthday! We still havent worked out how they knew, but it was a lovely touch. The walk to Playa Blanca is a lovely stroll along a new promenade, which for us was an absolute pleasure. Took all of 10mins to get into the centre!!! To be honest we had a very nice stay at Lanzazur Club and would return with family. Just as a footnote - the facilities for the disabled were second to none. All in all - yes, the hotel isnt 5 star but it certainly is a lovely stay and in a great location. We wanted to get straight back on the next flight and go back.!! Were amazed to read some of the bad reviews to be honest. Judge it for yourselves."
- Travel date: 28th January 2011
"On the surface, when you arrive, the vista of the pool area from the reception is stunning. We went all inclusive, which in the end, just encourages gluttony, and there are plenty of extremely overweight guests that take advantage of the 'eat as much as you like' buffet. The food is bland and fattening, there are too many dishes of low quality food, they should reduce the number and concentrate on the quality and taste, it's a case of 'don't mind the quality, feel the width' (of your waste-line). They made a paella with all the correct ingredients but couldn't get the paella taste, it was like having yellow rice with unseasoned meat in it, if they can't get paella right, what hope is there? The advertisements lead you to believe they are 'Club Bungalows' but nothing could be further from the truth. I have always been in hotels and imagined, from the advertising which sometimes purports it to be 4*, a small self contained detached bungalow (naive I know). In fact the 'bungalows' are one quarter of a very shoddy and poorly designed chalet, two at the back and two at the front. Your part of this chalet has connecting doors from the kitchen living area (where the TV is) to next door's kitchen living area. There are two doors, that can only be opened from each respective chalet but ensure that the slightest noise can be heard as if the neighbours are in your chalet, I am not exaggerating this, there is absolutely no privacy. Our neighbours were Spanish and couldn't understand our conversations but smoked heavily and as I was sitting watching TV, their heavy smokey stink would come under the door and choke me, disgusting. The matresses are covered with thick rubber under-sheets which make a tremendous banging noise as you turn over. I presume that the 'all inclusive' drinking leads to accidents in the night, thus the rubber sheets on every bed. The beds have six legs and mine 'walked' very time I moved. The all inclusive drinks are limited to the cheap Spanish spirits, one lager, and out of the bottle sangria. Real spirits, cocktails and various lagers are all extra. There is a bar by the pool which has cakes, crisps and peanuts but no ice-cream for the kiddies. The windows are covered with long curtains which cannot be opened as all ground level views lead to the toilet and you can't risk being seen from the outside. The shower is fed from an electric boiler, one for each quarter, it lasted 3 minutes before going cold. I discovered that it only holds 15 litres and needs to be left for 20 minutes before the next shower, very inconvenient, worrying about whether you can get all the soap off before it goes cold is not something you should be thinking about in the 21st Century. We had hired a car but if you don't intend to, this complex is well away from Playa Blanca, not within walking distance in the heat. The entertainment is sometimes toe curlingly poor, mostly in German by Germans who are trying their best with limited resources and talent. The complex is mainly geared for Alltours, a German company, I asked at reception about the advertised activities but did not receive a helpful reply because it is Alltours that arrange them within the complex. There is one computer in reception for internet, it is an extortionate 1 Euro for 10 minutes. There is a note next to it stating they are testing WiFi which would be available 'some days'. My WiFi smart phone logged on all the time but never connected to the web. In Playa Blanca there is a complex along the front called Papagaya (you can't miss it), the Wax Bar has free Wifi 54 Mb, I used it with Fring (Android) to phone home over the internet for 1 cent per minute, thanks Wax Bar. On the up-side, there were many disabled people at the complex, as it has all the facilities for disabled and wheelchair bound holidaymakers, including a lift for the pool. One week was more than enough for us, we won't be going back. "
- Travel date: 16th January 2011
Beware! Don't go here!
"We paid a fortune to go half board here, the food wasn't very good, terrible if you are a vegetarian & you had to fight through very rude Germans & Spanish to get the gruel anyway! We ate out a couple of nights & it was VERY expensive, although in Arrecife it was a third of the price to eat out. The rooms weren't very clean & never got cleaned, we didn't get any fresh towels in 2 weeks & the bungalows were all set out for 3 people as thats all they were big enough for, yet they squashed 4 people in all of them. The worlds smallest beach is about 300m away but it wasn't good you would have to drive/walk the 5/6 km into playa blanca to get to a good one. If you paid a Â£100 for this you may have been happy but I would not ever return here as it was a rip off & disgusting"
- Travel date: 17th August 2008
good rooms, good food, but thats as far ...
"good rooms, good food, but thats as far as i will go with the good.hotel populated by 99%german.we should have been advised on this when booking.its right what they say about towels, if you dont get up to put them out you dont get a sunbed, and when you do you either get abuse from the germans because you have nicked their spot or you get shouted at by the management and told to take them away. someone please explain, how can they tell we are english from the otherside of pool?there were otherpeople putting towels out and they never got shouted at!my son loves to join the kids club so i took him along on our second morning explaining to him he may not beable to join as he was probably the only english child there,but they get split into 2 groups, the germans and the others, which left 3 in brads group, him and 2 spanish girls, the girl that took them couldnt put 2words of english together, needs to say he didnt go often.i wa sbeginning to think we had wasted over Â£2300,after all when you go all inclusive you go mainly for the kids clubs, activities at pool, entertainment fun,ther was none of this.there was no water aerobics, no waterpolo etc and what games there were the annimation team neede winding up!never mind the guests!luckily we met a family from england on our third day and they saved our holiday!thanks guys!we livened the place up somewhat!dont stay for evening enterteinment unless you want to fall asleep which i did one night before our pals arrived.the germans thought entertainment was ace, so what does that say, they were all in bed for 10.30, which is the time it finished.oh and if you get in there way beware, i had salad with beetroot thrown allover me one night just because i was in a womans way.so dont do it, dont book it, dont waste your money.find another hotel,read other reviews because i bet im not the only one to write a review on this hotel in the last few weeks."
- Travel date: 17th August 2008
"during our stay at the hotel we enjoyed it very much. the food was loverly (especially the sweetcorn) Although there wasnt much variety apart from bbq night WHICH WE LUVED. *Delicious*. The staff were friendly.. especially the bar staff. Underage?? giv em a wink, they'l giv u a drink. Exept one woman behind the reception. We accidently stood on her foot and she hated us for the rest of the holiday. !ZEE GERMANS! These were the only people in the hotel. apart from one english family and another group of french lads. The germans didnt lyk us but the conflict made the holiday quite amusing. In a whole a very enjoyable experience. Recomend it to any1 that Really nice atmosphere even tho u get a few evils (eyes) from the germans. and you are garenteed a tan. Ud be silly not to go. Have funnnnnnnn... p.s Dont 4get ur suncream & dnt trust the bannana boats... PAINFULL."
- Travel date: 2nd July 2008
No English !!!!!
"The bungalows we stayed in were ok but a little old fashioned Be warned the beds in the room are very hard and uncomfortable expect a bad back and little sleep on them ,the food was excellent good variety and well cooked and prepared (The breakfast however was awful ) not a good start to a long day!!!! the entertainment was only for the Germans and the Spanish not at all aimed at the English the hotel did not even have an English flag that says it all ! the staff were nice and friendly but as the only English people there it was slightly weird ....the nights were long as you have to make your own entertainment theres a good Irish bar just down the road five min walk you can smoke in there and have a chat to other English people which was nice apart from that if your happy spending time with just your other half and only a conversation with just them all week then good luck to you i would not recommend this holiday to anyone taking children they will have nothing to do unless they can speak German....and are happy to swim all day ..."
- Travel date: 20th May 2008
"The hotel is clean a nd the staff a helpfull and friendly. The food is quite good but repetertive.While we were there the majority of the guests were German and Spanish therefore most of the entertainment was in german and spanish. All the childrens entertainers were German. The evening entertainment finished at 10 o clock. The holiday was restfull but if you want even a slightly lively holiday this hotel is not for you."
- Travel date: 20th March 2008
Relaxed and friendly
"We booked an all inclusive package with Thomson, which was good value. The staff were friendly and relaxed and the facilities are certainly up to the 3* rating. UK guests were a significant minority - possibly an advantage! - with the largest group being German. There were also Spanish and Scandenavian guests. The food in the buffet style restaurant was well presented and with a generally good range, although the variety was a little limited by the end of the week. Salads were excellent, fish tended to be overcooked. The bungalows were satisifactorily equipped and comfortable enough. The layout of the site does not give any views of the sea, but the coast is a very short walk away. There is an excellent promenade all along the coast from the lighthouse west of Playa Blanca right to beyond the Rubicon Marina at the east end of the town."
- Travel date: 27th February 2008
"Booked at the very last minute - day before - so not much time to check things out before-hand. We travelled independently and had arranged to collect the car from the airport. Booked online with Autoreisen but the queue at the airport was horrendous so we went to the company next door - Cicar and paid just a few extra euro's. I was a little bit disappointed when we arrived as the accommodation was in bungalows and a short distance away from the sea. So no sea view! The accommodation was in buildings consisting of four units with an inter-connecting door to the unit next door (presumably so that one family could share 2 bungalows). Each basic bungalow had a living room with kitchennette, a bedroom with twin beds and a bathroom. The living room had a small sofa which I assume could be pulled out to make another bed. There was a small flat screen tv on the wall and you had to pay a deposit of 20 euro's for the remote control. However the only English channels were BBC World News and Eurosport. It would have been nice to have had a music channel. You couldn't really cook a meal in the kitchennette as there was just 2 rings and very limited cutlery and utensils but you could russell up a fry-up for breakfast and there was a toaster. There wasn't a kettle so you had to boil water in a saucepan. All very reminiscent of Greece a few years ago! I found out at the end of the holiday that you could hire other items like a microwave etc from the hotel. They should have information put in the room written in English as my welcome literature was in Spanish so I 'm afraid I haven't got a clue what it said. The beds were really hard and they had those horrible waterproof mattress protectors on which make a real noise and feel damp! We wanted extra pillows and these arrived a few seconds after requesting them. There was a couple in the bungalow next door with a couple of small children and you could hear them crying. However, I really disliked the fact that they smoked and I could smell it through the walls particularly when I got up in the morning. I probably should have asked for another room. You had your own patio area just outside your bungalow - it would have been nice if sunbeds could be provided so that you could sunbathe as it was much quieter around the bungalows than it was around the pool. I had a shower the first night and ran out of hot water before I rinsed the soap from my hair so it was impossible for my partner to then try to have a bath. However, we told reception and they sent a maintenance man to look at the situation. He came twice but eventually fixed things so there was plenty of hot water from then on. We booked on a self catering basis but the majority of people seemed to be booked on an all inclusive basis. Eating out is not cheap and the service was quite poor at a lot of the places we ate, so it may be better value to book on a half board basis when visiting Lanzarote. There was entertainment in the hotel but I never heard anything in English and it didn't look particularly well supported by the other nationalities which were mainly German. The location of these apartments mean that you don't necessarily need a car although it would be really useful. It is about a 10 minute walk to the coast and you can walk some distance in either direction. The weather was really good whilst we were there - not too hot or windy. Don't forget when going home that you need to go to Terminal 1 - trust us as we ended up at Terminal 2! Also, don't forget that you can't take any liquids through security. Like idiots we forgot and went through with a bottle of brandy and a bottle of water - both were obviously confiscated . . ."
- Travel date: 25th February 2008
Good location for an all inclusive
"This hotel has a pretty good location for an inclusive in my experience. It's just round the corner from the main stretch of beach walk towards Playa Blanca resort and a very nice walk it is. The hotel setting is very nice with a good pool area and what seemed to plenty of sunbeds (although it was off season so not busy). The all inclusive drinks were self service, unless you were having spirits. This was quite useful, particulary at the pool side bar. The food was nicely cooked and fresh, but very repetetive and quite a limited choice. The bungalows were nicely situated but once in, were quite basic and not that high standard. The hotel information claims to change bedding and towels twice weekly, but this was not the case. Off season the guests were mainly Scandinavian and Spanish, which was reflected in the entertainment. The animation team made no effort to include English guests and never spoke a word to us all week. The shows were very amateur and rarely interpreted into English. The best show was the one evening the hotel brought a magic act in, which was very entertaining. We had a pleasant week, mainly due to the lovely weather and I wouldn't be in a rush to book to go here again."
- Travel date: 4th February 2008
Top traveller tips for Lanzasur Club
"go half board or S/C. the bars are great for food."
"Playa Blanca is great but go to a different hotel"
Lanzasur Club is also called
- Lanzasur Club Apartments
- lanzasur hotel playa blanca
- lanzasur club lanzarote