85 Traveller reviews from Holiday Watchdog
"This was out second trip to Sands Beach having previously visited in 2014. Unfortunately our experience didn't live up to the first and we feel the resort/hotel has declined since then. Most of the pool areas could do with a make over, a lot of them are frankly unsafe with ripped AstroTurf, broken tiles, old and dirty looking sun loungers. Frankly it makes the place look a mess. We stayed in a superior apartment but this was also looking tired and had a really strong damp smell in the bedroom. Cleaners came most days although I wouldn't say the cleaning was of a particularly high standard, although to be fair the rest of the hotel was tidy. Used the bar on a nightly basis but service was slow at times. The other point I would like to make is that there are certain members of staff working here (who appear to be the 'face' of the hotel and participate in PR such as writing on forums and review websites) who are unprofessional and clearly don't like the hotel being criticized in anyway. The responses I have seen from these two staff members are sarcastic, unnecessary and sometimes comprise of personal and hostile comments being made towards guests. Hotel management needs to have a good think about the image that is being portrayed of the hotel via these people. We won't be returning to Sands Beach I'm afraid. "
- Travel date: 7th August 2016
"What can I say about Sands Beach Resort! Well we had an amazing holiday here, the staff were the friendliest I have ever come across, they really couldn't do enough for us. Very happy and polite! I have stayed in Lanzarote 6 times at different places and I can honestly say this was the best by far. The room was very clean, we had to put a sign on the door for the maids who then would come in and clean the room, leave fresh towels and make the beds, there was no limit to how many times this was done in the week. The room was very equipped, lovely balcony. we also had a Anti-stress full body massage in the Spa which was so relaxing. We went half board and the food was absolutely delicious, not 1 bad meal. There was 7 swimming pools, Jacuzzi and man made beach, also right on the seafront, you couldn't have picked a better location! Cannot wait to get back there!"
- Travel date: 16th March 2016
Fab holiday second time round in less than 12 months
"Omg can't believe the last person rated this as a 3, this is the second time we have been here in 12 months , it's fab, clean lots to do for kids and sporty people."
- Travel date: 16th September 2014
Good location and facilities
"Booked with Cosmos using tesco vouchers. Usual frustration on arrival that waiting ages to check in as so many of us had arrived at once, but this is the same everywhere. Slight issue with our safe - paid Â£32 euros for one on arrival for our 12 night stay, and we were given a card to put in the slot of a digital safe. On arrival in our room, no digi safe but an old small one with holes where a lock barrel should be. back to reception again, and they did try to give us a lock barrel, but based on reviews we'd read, we asked to change to a room with the digi safe we'd just arranged. Instead of moving us within 20 minutes the maintenance guy was there accompanied by security and he installed a digi safe in the wardrobe, including drilling holes in the floor to fix it in place! After a couple of days we had an issue with the safe not opening in the morning (no we hadn't got the number wrong!) Fair credit to reception, the maintenance guy was with us within 10 minutes of reporting it, and he confirmed the "message" in the electronic window was not what he could fix and it needed to be looked at by the safe supplier - he said they would be with us within the hour and the chap was. Excellent response! Accommodation was spacious, first floor with large balcony and looked straight over one of the 7 pools the complex has. It was generally clean, although I wouldn't say it was 4 star clean which is what the brochure claimed, although on the whole was looking a little tired or in need of some TLC - a couple of the pool areas have been refurbed and look great, but ours and some of the others are starting to show signs of wear and would benefit from a lick of whitewash. Wish we'd known beforehand that the room came with a full size iron and board, and I could have saved a bit of luggage weight and left the travel iron at home. Kitchen equipment supplies were minimal, we only used for bread and cheese, but I wouldn't have been happy trying anything more. Staff were generally brilliant across the complex - friendly and nothing was too much trouble. With the exception of the Soleil bar. We had been warned that here the staff don't like you to go to the bar yourself, so we selected a table on each occasion we went in, usually around 9pm on returning from an evening meal. 3 out of 5 times we left having not even been acknowledged by any of the bar staff for over 10 minutes, and they weren't that busy either. When we did get served the drinks were reasonably priced considering it was a hotel complex. Otherwise there is a very good Sports Bar across the road from the hotel, and the lass there is fantastic. Watch out for her sangria though, it tastes great, goes down easily and creeps up on you! We only used 2 of the 7 pools on offer, the Mai Tai one on the isalnd being slightly heated so in the March we were there it made quite a difference. The lagoon is good for families, and the free loungers and umbrellas was appreciated - especially as the ones on the main beach are quite expensive at 10 euros for two loungers and a brollie. Funny that on most days there were more people lying on the sand than using the loungers. Around the lagoon there are a few kayaks which are available for free to guests, an excellent idea for the kids and there's even lifejackets provided too. Sands Beach is at the far end of the resort, but a short stroll took us in to the main area with bars and restaurants. We can certainly recommend Baccus on the coast path, and the little tapas bar on the front of the Centro Commercial Maretas, but our unreserved praised goes to Irenes Bar Treraza. It is a local bar run by Dario and is fantastic. It is slightly set back off the main road, by about 30 yards down a walkway between Bar Equina and the local police office, opposite entrance to Centro Commercial Maretas. Every round we had then Dario came out with a small tapas, a different one every time. The locals use it and are all very friendly, helping each other out if language was difficult. We can't praise the place enough and recommend the Aprepas as typical canarian snacks. Although the coastal path by the hotel is a bit uneven, as you get towards town it has been upgraded and is a wide cycle and footpath all the way to Arricefe, and then you can take it all the way to Puerto Del Carmen. We hired bikes from the lovely chap on-site, Papagayo Bike, for 11 euro per day, with 10 euro deposit. We told him we were thinking of heading away from Teguise on the coast, and he advised us that for this direction we would need serious mountain bikes, and suggested the route to Arricife - it was a fabulous rideout with some fab views, and only a couple of small inclines that even I could cope with. Overall the holiday was fab, with plenty in Costa Teguise to keep us out of mischief. We hired cycles for two days, a car for two days and bussed out a couple of times too. Not sure if we would go back to this resort, as we feel we've seen it all across our 12 nights, but we would certainly go back to the island, and drop in to Bar Irene on a day trip!"
- Travel date: 30th March 2013
all i can say is great.
"this is a great hotel,plenty of room in appts,went with my daughter who is 36 we loved every min,night life well its quite to what we are normally used to no clubs but plenty of bars ,drink is so cheap you get 3 to our one back home,ciggs 8.50 200 packs went for two wks didnt want to come home nice relaxing place plenty of pools to sunbathe round nice peaceful so if you want a great hotel and a very cheap holiday come to this place.main strip a curry is 4 euros breakfast 2 euros so you wont starve.and you can have a great evening out down the strip for 20 euros and come back to your app a happy bunny lol"
- Travel date: 15th September 2012
apartment with a fabulous view
"what a place ...great fantastic. sands beach has 7 pools and a lagoon.we stayed in a privste owned apt on beachfront...fantastic. apts ground floor 30 too 40 ish get the sun all day. as would the first floor ones. 52 upwards. reception staff very cheerful and helpful. tidy and very clean. all pools well maintained. only tried mai tai pool with waterfall and jucuzzi and also plaza sol pool. we spent most of our time by the lagoon..or should i say floating around in the air chair,beds and kayaks. 6 minutes from sands beach is a small square with cafes bars shops and restaurants. loved popeyes for the food drinks..cheap cocktails and pint...o and good entertainment.friendly pete and his staff. chinese buffet at 5.95..excellent value and very good standard. along the prom you come to the main costa teguise...15 minutes stroll . along the way u can stop and have a drink at the many restaurants. friday night there is a small market..worth a visit for bags jewellery craft stuff watches etc...got a few bargains!! transfer from airport is only 15 minutes in taxi..i timed it. and 20 euros. a safe clean resort and would highly recommend it..have been 5 times. "
- Travel date: 14th September 2012
cosmos rep sands beach
"Just returned from Sands Beach, I can only rate this complex at five star,Excellent accomadation and food nice area and location lots to do supermarket on site staff great, would visit again, but must give a very special mention to Rosemary the Cosmos rep who was the most helpful and caring rep one could possibly ask for, she went out of her way to help us and even followed up by texting us when we arrived home we will visit again just to see rosemary and Cosmos can be proud of her."
- Travel date: 6th June 2012
"ive just returned from sands beach and was very pleased.apartments were lovely everything you need for self catering if you wish to cook . pools were kept clean and staff very helpful.the entertainment was fine of an evening with different acts each night.if you have small children this is a great place as they have a wide range of activities for them. the buddies entertainment team were funny and always greeted us by first names.my son took part in table tennis tournaments plus other events and he really enjoyed his time there .costa tequise its self is a lovely area to walk around with plenty of resturants etc .if you are looking for more clubs and partying then puerto del carmen is the place to go. will definatley be goin back .enjoy xx"
- Travel date: 29th June 2011
"Sands beach resort hotel Lanzarote is the best hotel in the world to me. Most of my family love this hotel too. I go to lanzarote once or twice a year,and I stay in sands beach. To me it is the best of the best!"
- Travel date: 21st March 2011
"We have just returned from a week in the sands beach resort, lanzarote .2 weeks would of been better All we can say is Fab Fab Fab.. November and the weather was amazing we lay on the private beach and swam in the sea.We stayed half board which is well worth it we never had the same meal twice . The childrens entertainment was just brilliant our daughter is 6 and went to the morning buddys club afternoon club and evening mini disco.Bastian was amazing as an entertainer. We will be returning in febuary and would not hesitate to recommend this resort to anyone young or old . 10 out of 10 for maid service , bar service and helpfulness right around the resort...."
- Travel date: 7th November 2010
Beautiful holiday :)
"I have just come back from a week at sands beach resort, it was the perfect holiday for myself my partner and our two year old daughter, we stayed on the beach front appartment which i would highly recommend, your literaly two steps away from the private beach which had lots of toys and lilos for the kids to play with and for the adults!! the main pool area could do with a bit of an update but nothing that would stop me going again. the staff are friendly and helpful and the kids entertainment is great. the appartment was very equipped with a dishwasher, washing machine and full kitchen but the only thing that let it doen (which would pout me off going in the mid summer) was no air con, it was very hot at night but we soon got use to it and found out later on that a fan can be requested and they bring it to you! the entertainment at the hotel bar was pretty good too and again the staff were great, kids entertainers were so funny!!! we had bed and breakfast and the breakfast was great, a full buffet of hot and cold food. if you walk about 15 min to the end of the road you come to 'market sqaure' which had lots of nice resturants. ideal family holiday and we will def make this our yearly holiday destination! cant wait to go back :)"
- Travel date: 6th October 2010
an apartment with a view
"Just back and what a great time we had. apartment with booked privately and would highly recommend doig it as it is a lot cheaper than with a tour operator we had a beach front apartment and what a view and only a few steps to the beach and lagoon!!!.. fantastic. Weather was hot hot hot. reception was very helpful and clean, Pools clean and cold but thats why we stayed at the lagoon... floating around on the air beds.. superb. Shopping centre 8 minutes slow alk.. i timed it. further along is the top of town where there is alot more eating places and a fantastic buffet shinese for 5 euros. Entertainment in the evening s was pants!! flight with ryanair good no problems and transfer by taxi at 25 euros took 15minutes. yes a great holiday and will be going again. hope this has helped you ..go coz you will enjoy."
- Travel date: 13th September 2010
Top traveller tips for Sands Beach Resort
"use the spa, very professional and relaxing"
"Don't just stay in resort - take a short cheap bus ride to Arricife or Puerto Del Carmen"
"book a ground floor,if you like a good drink,you dont want to go falling down the stairs"
"beach front is the place to stay..lagoon and peaceful even though theres children around"
"Would definatly recommend "
"read trip advisor all reviews and book with owners direct"
"great for families and couples alike"
"cutty sark and highlander restaurants"
"Cutty Sark and the Sports Bar opposite hotel was great"
"Costa Teguise 20 mins away a great"
"Good family resort - very clean"
Sands Beach Resort is also called
- sands beach villas
- sands beach
- sands beach resort lanzarote