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Reviews summary

4
Good
385 reviews
Brilliant
206
Good
111
Average
36
Poor
19
Awful
13
  • 4 room
  • 2 pool
  • 2 beach
  • 1 service
  • 1 value
  • 1 food
  • 2 cleanliness
  • 3 location

14 Traveller reviews from Holiday Watchdog

not recommended

1
Awful
by
Reviewed 20th June 2013

"i would not recommend this hotel at all. supposed to be five star but far from this rating. hotel staff not friendly, no service around the pool, pool freezing and dirty, paint peeling on floor of pool, hazardous walkways around pool. repair work and drilling constant throughout our stay, entertainment very poor and non existent. (worst we have seen at any hotel. hotel itself very nice but service non existent. meals dissapointing (no choice for vegetarians unless you want to eat pizza or lasange every day. all inclusive very poor (no selection}. would not recommend this hotel to anyone expecting five star quality. not even three star in my opinion.very expensive too. not value for money "

Holiday details

  • Travel date: 17th June 2013
  • 3 Location
  • 2 Beach
  • 4 Room
  • 2 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 2 Cleanliness

Good quality hotel although I have to ag...

4
Good
by
Reviewed 14th December 2005

"Good quality hotel although I have to agree that some fixtures and fittings are looking a bit worn. The atrium type centre are of the hotel was lovely and added to the overall character of the building. We found the staff very friendly when asked for help but otherwise not very pushy, all were very courteous at all times. Breakfast buffet was excellent and the evening buffet was also very large and varied although watch out as it cost 100euros for two of us including wine and this price was not advertised anywhere. For the range and quality of food available it was probably about right and there was a good wine selection with some priced very reasonably. Dining at the Casa Canaria was a bit more secluded and special, again a meal for two came in at 90 euros including wine which I thought very reasonable as the standard and presentation was very good. Plenty of cheaper dining options in the area around the hotel. A nice relaxed resort if you just want to chill out, was never aware of any late night venues or binge drinking louts, some good beaches although the sea can be a bit choppy at times. If you want more action in the evenings Puerto De Carmen is only a twenty minute drive away. Despite it being December the daily temperature was 23 degrees Celsius, a bit cooler in the evenings. Hotel pool was salt water and although chilly at first was actually very comfortable when you adjusted to it. The pool itself was also showing some signs of wear. Evening entertainment at the hotel was varied, usually an act of some kind followed by live music until 11 or 12 midnight. Quite a lot of children in the hotel which may put some people off but they seemed to operate a very good kids club for activities during the day."

Holiday details

  • Travel date: 14th December 2005

Pure Luxury

5
Brilliant
by
Reviewed 4th December 2012

"My girlfriend and I took a trip to the Gran Melia Salinas at the beginning of June '04. Beautiful hotel with an amazing pool and suprisingly quiet beach with clear water. Good for snorkelling. No problem getting a sun lounger - there is tons of space around the pool. You are made to feel welcome. My only two gripes? -Food. Excellent on the whole, but no fresh seafood (actually I couldn't find any fresh seafood anywhere on the island - its all brought in frozen from Spain. I have no idea why). -Clientele - given our relatively young ages (mid 20's), we were cast a few disapproving looks by fellow guests (i don't know why) who seemed to be mainly much older wealthy Spanish and French nationals. A few Brits there too and thankfully no kids (apart from us!). I would definitely recommend. Weather was boiling hot every day (got up to 40C one day!)."

Holiday details

  • Travel date: 28th January 2005

Gran Melia Salinas - A good hotel.

3
Average
by
Reviewed 6th December 2012

"Upon arriving at the Gran Melia Salinas, I was struck by the beauty of the property. There were trees, cascading waterfalls and beautiful plants in all in the lobby area. We checked in without any problems but had to wait about an hour for our room to be prepared. We had lunch at one of the restaurants, and the food was of a very high standard. I would say that the food in all of the restaurants is exceptionable. The buffet is magnificent, with practically every type of food under the sun, however to go there in the evenings will set you back around 30 euros per person. There are two other restaurants, Italian and Canarian style and a pool snack bar. They are also very good. The bar service was a little slow in the evenings, but the entertainment in the bar area was fantastic. There was a new show every night which I thoroughly enjoyed. The rooms are beautifully decorated, and there is plenty of closet space. The balcony is large, and receives sun all day, because of the way the hotel has been designed. There are beautiful views of the ocean and the pool. The pool lets down the rest of the hotel, as it is quite filthy. It has no built in cleanage system. I went in the pool once, and that was enough for me. I am also got a verruca on my foot on that holiday and am pretty sure it was down to the fact that the pool and pool area was not adequately cleaned. Because the summer days in Lanzarote are so hot, it is an annoyance not being able to properly cool off! The terrain around the pool area is also very uneven and consequently many people kept tripping over, which is a bit of a danger is you have young children. Despite my grumbling, we really did have a good time at the Gran Melia Salinas, but I would properly not go back again in the future as I think that there are hotels of better quality for less money. The Paphos Amathus Beach for example."

Holiday details

  • Travel date: 25th January 2005

Aging graciously

2
Poor
by
Reviewed 14th December 2012

"We stayed at Salinas in Dec'03. I loved the interiors with all the gardens and ponds. The pool was heated, so we managed to swim for long hours, even if the weather was not so good. The room was spacious, with a good sized bathroom and a beautiful view. As for the weaknesses, the shops were inadequate and the staff could not speak English (makes life very difficult at the hairdressers!). The breakfast was very rich, but due to a number of restrictions (dress code, compulsory -and way overpriced- Christmas Eve and Christmas dinners, no seating available without reservation...), we had our dinners elsewhere. It happened to be a good choice, since there are many good restaurants nearby where you can eat at a fraction of the hotel's prices. Although the proximity to the UK is a plus, I would not go there to have the time of my life. I got the impression that Gran Melia Salinas is a place where very rich locals go to show off for poolside drinks and dinners. As for my husband, there is no way he would wear a tux on our holiday. Hence we probably will not be going again!"

Holiday details

  • Travel date: 5th January 2005

Gran Melia Salinas is a very nice hotel ...

4
Good
by
Reviewed 1st November 2004

"Gran Melia Salinas is a very nice hotel staff very friendly but 5 star plus rating is getting dated as tired room decor and worn fitments need upgrading. Also in need of pool service! Breakfast fantastic also location, pool and gardens. Villas are wonderful but very expensive. WARNING Be warned on buying any electronic equipment from a store called "VIDEO TECH" 100 yards from hotel 7 aggressive salesmen have a wonderful scam (even demo’s are rigged! Clever!) Of selling electronics which costs nexts to nothing in UK for hundreds of pounds over its market value. We managed to get our money back after going back to hotel and finding numerous complaints on internet and finding camera was worth £40 in UK having bought for £320 having been told its £845 camera, advice send your wife in shouting ‘give me my money back’ at the top of her voice until they give in after turning away wood be customers for an hour it worked for us..!!!"

Holiday details

  • Travel date: 1st November 2004

HOTEL 20 minute taxi ride from airport,...

4
Good
by
Reviewed 31st August 2004

"HOTEL 20 minute taxi ride from airport, around 17 Euros. Hotel very impressive, large and very clean. Double room was adequate size and balcony larger than normal with all rooms overlooking the sea. Bath robes, slippers and lovely complimentary bathroom pack. Room 426 good view of bay. Grounds of hotel very pleasant, though some rough ground in places where black and white paving type stones with rough surface are laid as a pathway. Pool has graduating depth, so good for children though it does get very deep in places. Ideal for adults to swim around - large but very cold! Plenty of sunloungers (though with a conference of 200 when we went September were difficult to get until they had gone home!) Not enough sun parasols however. I’d read that cold flannels were given out, but when we were there they weren’t. The huge downfall of the hotel in our opinion was that the staff did not seem very friendly and could hardly communicate/not speak English (with exception of reception staff). Not even a smile from staff, very disappointing. Didn’t feel welcome compared to other hotels of this standard. Food was ok, though repetitive (this was disguised as food was moved to different location) with brussel sprouts and peas served for breakfast some mornings. Now I’ve seen some things during my travels, but this was a first! Many grills where you choose your meat/fish/pasta/omelette and wait and watch it being cooked. I personally wasn’t keen on doing this - though it did ensure meal was freshly cooked. Entertainment was good, with a duo playing harp and guitar at breakfast time, very relaxing. Odd day was a pianist and violinist for dinner - shame not more often. Evening entertainment had some specialist acts such as acrobats, Elvis impersonator who was quite good. Some other acts however too monotonous doing same routine each evening and not so good. RESORT Costa Teguise is quite breezy but not enough to be a nuisance. Temps were upper 70's early 80's Mid September when we went. Resorts is very clean with low rise buildings and rather quiet - no lager louts or large groups of youngsters. Many restaurants and bars to choose from all in close proximity. Would recommend hiring car for day as we did (we used Hertz who were good) and saw other resorts briefly. Generally a relaxing resort and hotel which we enjoyed. Having booked first time by internet hotel, flight, car park and insurance was very nervous. But all worked out well. Not a resort/island we would return to, but worth the visit As a one off. Maria and Ian (40 and 43)"

Holiday details

  • Travel date: 31st August 2004

Our views on the Gran Melia

3
Average
by
Reviewed 6th December 2012

"My girlfriend and I (32 & 29) spent 2 weeks at the Gran Melia at the end of June, start of July this year, 2004. This may be quite a long review but hopefully you will find it very useful. Here are our impressions: First impressions were good. Our luggage was promptly taken inside for us and check-in was reasonably quick and friendly. I had requested a room on the upper floors direct with the hotel some weeks before our travel, and to my delight we were booked into a room on the top floor. Room 417 incase you are planning a trip. It overlooked the swimming pool and across the bay of Costa Teguise – perfect, and you always felt a little bit special pressing the top floor button in the lift!! The rooms themselves were adequate in size for the 2 of us and I don’t know if it was a standard bed, but it was huge and comfortable. There is not a massive amount of hanging storage space, but again we had no problems with 2 weeks worth of clothes to store away. The brochure suggests satellite TV is available, which it is, but very limited channels: Eurosport, BBC World News, CNN, MTV Europe and a few others, but the majority were in Spanish, so don’t expect to be able to get the English channels like BBC, ITV or Sky 1 etc. The bathroom was well equipped, having 2 sinks, the usual bathroom goodies such as dressing gown, slippers, a pack of toiletries, a good shower and a separate sliding door into the toilet, which I think was a very good idea. On the balcony we had a low table with 2 chairs to lounge around in. This proved to be a popular location for an after pool, before dinner, beer from the mini-bar, whilst relaxing on the balcony looking across the bay. Although a word of advice. Although the mini-bar prices are reasonable for a 5 star hotel, about £2.00 for a bottle of local beer, compared with the prices in the Netto supermarket next to the hotel they seem a little expensive. About 0.70p for the same beer! So I brought a few bottles, brought them back to the hotel and as a drank one from the mini bar, replaced it with the same beer brought from Netto! It seems that I was not the only one, as we often saw people brining in bags from Netto filled with shopping. A bit cheeky maybe, but hey! I guess that late June is at the beginning of the season as the hotel seemed almost empty when we arrived, although service did not seem to suffer because of this. We stayed B&B which for us was excellent as we wanted to use the restaurants outside the hotel at night, of which there are quite a few. Some much better than others. The breakfast’s were always very good, being a buffet style, so you could have as much or as little variation as you like. We always ate outside in the morning, but there is plenty of space inside as well. The pool area was very large, but unlike many other 5 star hotels there were not many sunshades available, so you had to reply on getting a bed near to the shade of trees. Also there was no pool service for food or drink, you had to order this at the pool bar, which for a hotel of this standard I found surprising. Once you found a bed by the pool you had to collect your sunbed mattress, which for us was not a problem, but could well have been for the older clientele. If you like the beach it could be accessed via a private gate onto the public beach. Which surprised me as I thought the hotel had it’s own private beach! Overall we very much enjoyed our stay at the Gran Melia and would recommend the hotel to others, if they have decided on Costa Teguise for their holiday, albeit even if the hotel is a little frayed around the adges and maybe doesn’t offer the degree of luxury that it is sold as and maybe I’d even question it’s membership of ‘The Leading Hotels of the World (LHW)’. It is a nice 5 star hotel, but world class? That is still open to debate. During our stay I was comparing the Gran Melia to the Annabelle, Paphos in Cyprus. The Annabelle wins hands down for me, much more luxurious with excellent levels of service, but strangely this hotel does not appear in the LHW."

Holiday details

  • Travel date: 1st August 2004

grand dame with wrinkles

2
Poor
by
Reviewed 4th December 2012

"After having read some good reviews about this hotel and a week to spare in june 2004, we[two middle aged couples] thought we`d give it a try for a week. It has a five star GL category and is a member of the leading of the world, so upon arrival we were suprised to see no porter or bell boy. Check in was swift and we were given two rooms on a low floor, which had a very restricted seaview so we asked to change. "You cannot have a room on floor three and four, sir" because they apparently had the painters in to renovate. Which proved wrong, since other guests were well accomodated on these floors and we saw no ongoing work. This may be understandable with a fully booked hotel or rooms booked through a consolidator with strict allocation, but the hotel was almost empty and we had booked directly. All rooms are very small, not at all of five star standard and cleanliness is o.k. at very best. We did get daily breakfast papers as booked, most often around 4 p.m. or none at all, or maybe a spanish one. They do have a sizeable pool area, but do not expect any pool service, neither for food and beverages nor for towels, loungers etc. All self service. The pool is cleaned by means of heavy doses of white powder? and it appears to have had the last thorough clean-up many years ago. Not very appealing. Staff is at hand but not friendly.Food came highly recommended and was one of the greatest disappointments ever. They have "Theme Buffets" every night, which is essentially the same food every night with a different flag. Wines and beverages are average yet priced according to the official rating. If you booked halfboard, they allow you to eat in the other hotel restaurants with a credit of 9 Euro per adult, in lieu of the buffet, yet the buffet costs you ca. 37 Euro if you want to it it. There are several shops within the hotel, yet most of them are closed, due to "change of management" Entertainment is limited to short shows in the evening. The area itself is reasonably quiet, with two towel sized sand stretches. Upon checkout we found an overcharge of about Euro 240, which was duly taken off, but it was there in the first place. How this hotel is 5star Grand Luxe is beyond me, how it got into the Leading Hotels of the World is a total mystery."

Holiday details

  • Travel date: 11th July 2004

Stayed Feb 2004

5
Brilliant
by
Reviewed 13th December 2012

"This hotel is great for a winter break with the kids, the pool is superb and you only have to descend a flight of steps to the beach, the hotel also runs a kids club for the over 5s . The restaurants are all good, and the buffet breakfasts are amazing. We were lucky enough to have a junior suite which is think is about 2 times as large as a normal room, so it would seem to me that a double room may well be quite small espcially considering this is a 5 star hotel. My room not amazing for a 5 star hotel either, but more than adequate. Will return one dreary winter in England for sure."

Holiday details

  • Travel date: 7th June 2004

Fantastic hotel and food

5
Brilliant
by
Reviewed 6th December 2012

"We stayed here on our honeymoon and were completely spoilt. This hotel is quiet, tranquil, and has fantasic food and service. The rooms and facilities are wonderful and if you can afford to treat yourselves there is no better place than this. P.S. Upgrade to half board and have the pleasure of the cooked to order buffet, fantastic!!"

Holiday details

  • Travel date: 23rd January 2004

windy days

2
Poor
by
Reviewed 14th December 2012

"For: Excellent food and service and entertainment Against: Pool too cold for young children Double rooms very small and plain."

Holiday details

  • Travel date: 20th October 2003
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Melia Salinas is also called

  • Gran Melia Salinas Hotel
  • gran melia costa teguise
  • gran melia hotel salinas

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