41 Traveller reviews from Holiday Watchdog

We spent 2 weeks in Lanzarote Gardens, w...

Reviewed Wed 27th of June 2007

"We spent 2 weeks in Lanzarote Gardens, we found it fantastic overall. The activities for adults and children were brilliant lots to do. The maids were thorough with the rooms basic but very clean, and friendly.

We met lots of people who were all friendly including all the staff. The animation team were just BRILLIANT they made everyone feel welcome and put on the best activities and shows in the day and evening.

Paul was the main man he made everyone feel welcome and helped you out with anything no matter what. We have booked to go back in July 2007 for 3 weeks and that must say something about this Hotel, it is the team that make this holiday so pleasant overall FAB.

The food was great a large variety of everything you could want. Look out for Paul on the Animation team he is great with everyone!"

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  • Travel date: Wed 27th of June 2007

Great location, central position in reso...

Reviewed Mon 28th of May 2007

"Great location, central position in resort. As the brochure said, it is only 200yds from the beach. Shopping centre across the road for all your creature comforts. Some pushy salespeople though!

Public transport buses stop outside the hotel door,20 minute service weekdays to Arrecife etc(1euro)clean, fast. Not noisy position traffic on road outside hotel not heavy, no noisy nightlife nearby!

Hotel was great, spacious reception, clean and well serviced rooms, pleasant and friendly staff, only too happy to help. Buffet restaurant pleasant, well serviced. Food varied, not always hot, watch for fresh supplies, or ask!

Families, couples and middle aged guests, made for a pleasant atmosphere. If you don’t like children this may not be for you. We went as a couple and did not find it a problem.

The children’s entertainment was superb all day. This would not be for teenagers!!

Evening entertainment was good(so we thought)varied, the team put lots of energy into everything they did. Really enjoyed our 2 week stay, would recommend to a friend!"

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  • Travel date: Mon 28th of May 2007

Just arrived home from the Lanzarote Gar...

Reviewed Sun 24th of December 2006

"Just arrived home from the Lanzarote Gardens. A lot of research and reading these and other reviews went into the planning of this holiday, as we have a 17 month old baby.

I am delighted to say that the Lanzarote Gardens was exactly what I expected and overall we had an excellent holiday.

The staff throughout the complex were absolutely fantastic, nothing was too much trouble and they were polite and genuine. You also dealt with the same people regularly which helps as they remember you and small and friendly beats the large impersonal in my view.

The hotel is low rise, immaculate, very spacious and nicely laid out. Baby club was excellent just to give us an hour break a couple of times. The other holidaymakers were a really pleasant bunch and because everyone was happy we all got along really well - no moaners!

Animation were really friendly and enthusiastic, not too pushy but again very friendly.

Food was OK, not the best we've had in an hotel but not the worst. I think any buffet system is prone to a few flaws. Firstly when the resort is quiet, food can stand around and get cool, but when it is busy, I would imagine the opposite happens where they run out before you get yours and end up waiting for fresh meat while your chips are going cold.

I wouldn't overly criticise the food because of this, so I think saying it is OK is about fair. They did try to provide plenty of choice and the service was excellent-Gracia's Maria!

The Pools - there are 3 pools, one was freezing and not used much, the other 2 were heated (including the 'baby' pool). This was an important factor for me. Don't be fooled by 'acclimatised' I think this means that when it is sunny the pool gets heated presumably by solar.

The 2 heated pools were really good. It felt a bit cool going in but fine when you were in there, I played water polo a couple of times and it was December!

Lanzarote I am pleased to say, hasn't been ruined by over development and still feels as classy as it did 15 years ago.

Don't hesitate, if you want a good value holiday in a very clean hotel in a very good location.

I guess you can't please everybody but this hotel tried their best. "

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  • Travel date: Sun 24th of December 2006

We stayed at this hotel for the fist tim...

Reviewed Sat 26th of August 2006

"We stayed at this hotel for the fist time and it will not be the last time we stay here. Our daughter is 9 years old and had the time of her life here, the animation team were first class and the entertainment in the evenings was the best we have seen.

The rooms were basic but spotlessly clean, with two separate rooms for sleeping and living.

The complex itself was beautiful with lots of tropical plants and flowers everywhere.
The food was varied every evening, and all the staff were warm and friendly.

We will stay here again, and I cannot praise this hotel enough, the photos available do not do this hotel justice at all. Look out for Paul, who works with the animation team, he went out of his way to make everyone’s holiday enjoyable.

Some of the animation team even sat with the children for their evening meal which was really nice. 10 out of 10."

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  • Travel date: Sat 26th of August 2006

This was our second time at Lanzarote Ga...

Reviewed Wed 16th of August 2006

"This was our second time at Lanzarote Gardens. Fab time. The kids loved it once again, especially the animation team who do a great job of keeping the kids happy all day.

The entertainment in the evening was great too. Great location, great pools, staff were really friendly and helpful.

The rooms are being modernized at the moment and I was lucky to get the chance to see one which was really nice. We will certainly be going back."

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  • Travel date: Wed 16th of August 2006

Fantastic Family Hotel!

Reviewed Mon 5th of November 2012

"We have just returned from a week at H10 Lanzarote Gardens in Costa Teguise, Lanzarote. We were travelling with our 2 1/2 years and a 9mth old. This hotel was designed for families. We had a fantastic time and would go back and stay there again.

The only thing that we will do differently would be jump in a taxi to the hotel rather than booking the transfer with the tour operator. Costa Teguise is only about a 20min drive from the airport. Rather than spending over an hour on the bus with 2 kiddies at 9pm at night!
Hotel Info:

Staff are welcoming and very friendly. They speak Spanish, English and German.

Laundry - 2 Self Servicing Laundries available. Cost per wash / dry is 3 Euro. Get tokens from reception.
You can borrow the following from reception:
** TV Remote
** Parking Key
** Toilet Seats
** Potties
** Bottle Warmer
** Electric Kettles
You will need to pay between 10 and 20 Euro deposit which will be returned to you on return of goods.
- Separate Kiddies Buffet each evening.
- Can order fresh baby food from reception at a small cost.
- There was enough variety to ensure that we ate at the hotel every night during our stay there.
- If you take the half board option, this DOES NOT include your drinks.
- Breakfast is served between 07:30am - 10am
- Dinner is served between 6pm - 10pm
Swimming Pools:
- There is a separate kiddies pool which is heated over the winter months. This does lose the sun at this time of the year very quickly in the afternoon.
- There is a large pool and a small pool. The smaller of the 2 pools is heated during the winter months.
Other Amenties:
- Internet Access

- These were large and spacious. We had 2 travel cots in our sitting room and still had enough room for the girls to play in.
- The kitchen area is compact but has all the necessary facilities that you might need if you were on self catering.
- For all you TEA loves out there, you will need to hire a kettle from reception. As the room comes with a coffee machine only.
- All have a balcony.
- All families with small children are generally given a ground floor apartment.
Children Activities:
- Baby Club - IT IS FREE!!!!
Hours are from 09:30am-1pm and 3pm-6pm
Takes babies from 6 mths old to 3yrs
Can only have 6 children in at any one time
You can just go and play with all the toys with your kids
Has a separate sleeping room with at least 3 cots in
Lots of craft activites for the kids to be involved in
- Mini Club - IT IS FREE!!!!
Hours are from 10:00am-1pm and 3pm-6pm
For 4-10yrs
- Mini Disco EVERY night from 8pm-9pm
Simply brilliant. Our 2yrs LOVED it and we had to go EVERY night
during our stay. It was difficult to pull her away at times.
- A separate ball pit and playground for each age group.
Other Useful Information

- There is a Pharmacy right next door to the hotel which has a good range of baby food and equipment. Just in case, you lose that all important dummy or bottles.
- There is a Netto Supermarket about 400m aways
- There is lots of bars, restuarants across the road from the hotel. Not alot of local spanish food!!
- There is a couple of rental car companies there as well. You can hire a car for a day from 20 Euros. This will include all insurances, unlimited miles and taxes. It will also include Kiddie Seats!!!

** JAMEOS DEL AGUA** A must see!!!
- No pushchair access!
- No pushchair access!
- Guided walk
- Under ground for about an hour so make sure that your toddlers are up to the challenge. Our 2 1/2 old had a fantastic time.
- Included in the admission price is a bus tour which lasts about an hour
**Jardín de Cactus**
- Lovely place. Has a great cafe and a free drink is included in the price of admission.
- A nice place to stop for morning/afternoon tea whilst you are having a drive around the top of the island.

It is important to remember that Lanzarote is famous for Windsurfing and there it can be windy most of the time!!

Have fun, we did. See you at the beach :-)"

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  • Travel date: Sat 18th of February 2006

Great Holiday - good location

Reviewed Mon 29th of October 2012

"We arrived at the Lanzarote Gardens Hotel, at Mid-day, it was raining and the coldest we have ever experienced in the Canaries, The Staff were very friendly our apartment was prehaps a little tired, and in need of refurbishment, but it was very comfortable and was fully equipped for self catering although we were staying half board. The food was buffet style breakfast and evening meal, there was always a very good meal to be found in the excellent and varied selection available. The weather improved, there were plenty of sunbeds, and the heated pool was warm, all the garden /pool area was clean and well presented. The only, slight critisism was having to hire the sun mattress to go on the sun bed at 1 euro per day. the cost to administer, must have been more thn the return.

The entertainment staff worked hard and were very good. All the children we saw at the hotel appeared to be happy and having a good time. We had a great two weeks and I would certainly return. The Hotel is in a great location for the beaches and evening visits to Town. We hired a car for 3 days (72Euros) touring the island sites was easy, and well recommemded."

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  • Travel date: Tue 31st of January 2006

Great Hotel

Reviewed Thu 13th of December 2012

"We stayed at this hotel 1st January for a week. The hotel is very pleasant and we were welcomed and given our room key without any wait or hastle. The reception staff are excellent and all speak good English. We were in room 126 which is a refurbished room. The bathroom was new, all the floors were tiled and furniture had been updated to pine. The room was a good size and very clean but a little basic. There was Sky TV showing a few programmes in English including Cartoon Network and Sky News. We were short of towels but having asked at reception these were delivered within 10 minutes. The staff are excellent and nothing is too much trouble. The animation staff were first class and kept my son who is 11 amused throughout our holiday. They put on shows every night which were first class and included the Lion King and Grease. There was also a one man show with a guy called Rueben which is not to be missed. The food is of a good standard - nothing fancy - but always plentyful and hot, some choices e.g. chicken/veal were cooked fresh there and then, and wine with dinner was reasonable from 7.60 euros. Unfortunately the weather was very mixed, no rain but plenty of clouds and that combined with the constant breeze kept us a little on the cool side. It was cold at night. There is a pharmacy and Doctors clinic right next door to the hotel and a shopping centre and supermarket across the road. The beach is also across the road and a few nice restaurants line the promenade. The resort is nice and quiet and felt very safe. We would definitely stay at this hotel again."

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  • Travel date: Sun 22nd of January 2006

Nice Hotel, Good Location

Reviewed Fri 14th of December 2012

"Its' a nice place considering it's only 3 star. The Kids Clubs are well done - my 3 year old son loved it. The gardens/ pool etc are well maintained. The facilities are and staff are very good (bars, restaraunt,reception, internet etc. There is a good programme of activities if that is your thing. We arrived during a tropical storm and the weather was not great all week so we were very glad for the kids club and the distraction of the activities. Pretty reliable H10 standards. The rooms and in-room facilities are generally pretty good. You could do a lot worse in Costa Teguise than this. Well positioned to the two beaches, harbour, supermarket etc. The accommodation was definitely good value for money.

Finding a good restaraunt can be a bit hit and miss in the resort but you can rely on the reception staff to make a decent recommendation. Costa Teguise seems to be a pretty middle of the road resort. Farily small, pretty quiet but certainly not spectacular or at the higher end of the market. Quite a few british karakoe/ sky sports/ english breakfast establishments a number of Irish Bars. Each to their own.

I probably wouldn't go back to Costa Teguise but that probably had more to do with the weather. For what it's worth my tip for the canaries would be Playa Meloneras in Gran Canaria - definately worth a week but relatively pricey accommodation but then there is always a reason for that."

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  • Travel date: Fri 6th of January 2006

Top notch family hotel

Reviewed Thu 13th of December 2012

"Just got back today and pleased to report that the hotel lived up to expectations with the excellent reviews on this and other holiday review websites.

The kids clubs facilities are superb. The toddlers club runs from 0-3 years and 9am to 1pm and then 3pm to 6pm and has its own little secure play room with lots of activities to do and a secure outdoors play area attached. The German lady that ran it was a diamond. Our 3 year old daughter kept asking to go back morning and afternoon for an hour at a time! The kids club for 4 - 10 year olds looked great with various activities all day long.

The rooms are basic but really clean and perfectly functional. Try and get a room in block 2 or 3 overlooking the pool. We had room 324 which was perfect on the top floor (of three) Block 1 is too near the evening entertainment area so would be a touch noisy for those with very young kids who need quiet around 9 / 10 pm. Blocks 4 and 5 are OK but your balcony will face away from the pool and over onto a play area and some land.

Restaurants are great, a very nice italian in the shopping centre opposite the hotel. If you walk along behind the beach on the path to the town you will find La Ola which is good and you can eat and look at the views of the sea and the beach. Further on in the town there are loads to choose from. Stay clear from the big new Lanis Tex Mex, we went there and the service was terrible and grumpy and the food average at best.

Get a taxi from the airport 15 euros and you are at the hotel in 10 minutes. We landed at 5.20pm and were in our room within 45 minutes ! This meant we beat all the rush before the coaches arrived.

There are not that many English at the hotel, mostly Germans and a few Dutch and Italians, Spanish.....You are not allowed to reserve sun beds so no need to worry about those strange Germans getting up in the dark to put their towels out !"

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  • Travel date: Thu 5th of January 2006

7 out of 10 !

Reviewed Mon 5th of November 2012

"Very good rooms, large & very clean. And T.V. in English at no extra charge ! (as with the sunbeds and fridge).
On the down side, there were LOTS of small children. And the Hotel food would be 4 to 5 out of 10 ! (maybe lower!)...Some building work was underway to improve the outside Bar, although this is probably finished now.
The evening entertainment is really only for quite young children. (only one show for grown ups per week). Sunbathing in the hotel was only slightly spoilt by the quite strong wind. But that made the waves good on the beach !"

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  • Travel date: Tue 18th of October 2005

Just returned from super holiday

Reviewed Wed 10th of October 2012

"we arrived back yesterday and would rate the holiday one of our best ever. Lanzorote gardens is an excellent complex and the food is of a good standard and plentiful. We found the animation team to be very professional. We tended to go to the beach most days when we were not on trips.No problems with baggage handlers at the airport.Costa teguise was perfect for us with plenty of bars and places to eat out.We would return to this hotel.


Holiday details

  • Travel date: Sat 1st of October 2005

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