30 Traveller reviews from Holiday Watchdog

good get away

4
Good
by
Reviewed Sat 10th of November 2012

"I have just come back from a week at the princess. it was thoroughly relaxing, and though i probably wouldn't stay there again, i would recommend it if you fancy a complete break from the world - apart from the hundreds of other tourists you will be staying with.

we arrived on new years eve - and they did us proud! cocktails, free cava and a free gala dinner.

the rooms are big and pretty good - though ask for a sea view as many of them don't have one

we asked for a double mattress and they provided one, though they don't have many apparently - so if you are away on a romantic break make sure you sort this before you get there.

breakfast and dinner are huge and buffet style, which is very varied but gets tiresome after a while

there are no bars and restaurants around it - in fact the nearest village is 6km away up a steep road - impossible to walk

buses leave every half hour from the hotel but stop at 9.30 so if you decide to got to the village for dinner one evening to get out of the complex- be careful not to get stuck there - we found a taxi back eventually but it was looking hairy for a while

there is a beautiful beach cove about 20 mins away with a bar kiosk - who do the very best garlic prawns i have ever tasted

massage at the spa is to be recommended - the austrian masseuse seemed to know exactly what she was doing - more osteopathy than relaxation

we booked a car from the hotel for 27 euro per day - be prepared for the windy roads - don't expect to get anywhere quickly

as i say i probably wouldn't stay at the hotel again - would probably stay in Puerto de tazacorte in preferance - but it was a good base to visit for the first time"

Holiday details

  • Travel date: Wed 9th of January 2008

Lovely grounds, shame about the food!

3
Average
by
Reviewed Wed 26th of December 2012

"La Palma is an island my husband and I have wanted to visit for some time so we were delighted to find this holiday on offer. We stayed at this hotel from the 24th to 31st December 2007 and had a great Christmas break. We would agree with previous reviewers that the grounds are superb - very extensive, beautifully planted and well looked after.

The layout of the accommmodation took some getting used to, as there were many different blocks and the British have been allocated the two furthest from reception. This is a bit off-putting after a long day's travel, but once rested, you come to appreciate the beauty of the grounds.

Being a volcanic island, there are few, if any, flat areas on La Palma, and this is naturally reflected in the grounds of the hotel and its location. Being beside the sea, you naturally have to go uphill to get to anywhere else on the island. We hired a car for two days, which as well worth it, as we could take our own time to experience the magnificent and varied scenery.

Our main complaint about the hotel is the food. The two set meals, with waitress service, on Christmas Eve and Christmas Day were good, but we found the rest of the food disappointing. Yes, there was lots of it and there was considerable choice, but the standard was not four star. Much of it was overcooked and not well presented. This included the food/service in the a-la-carte restaurant.

The dining hall is huge and, although split into sections, very noisy, so it does not make for a pleasant dining experience. Similarly all the bar areas had some kind of music, most of it quite loud and lively, so it was difficult to sit somewhere for a quiet drink and a chat after dinner.

As remarked elsewhere, the rooms are very spacious, although with some omissions. We would have preferred a sea or garden view rather than the rear of the adjacent block.

The room temperature was rather on the cool side at night as there was air conditioning, but no heating. The room didn't benefit from heating by the sun either.

In summary, we suggest that this is a pleasant hotel on a large, and in places steep, but restricted site. The grounds are very pleasant. There are lots of swimming and other facilities that are really for younger families. Car hire is essential, but beware - the roads are 'interesting', some of the driving is rather frightning and navigation is a bit of a nightmare. The food is good in quantity but lacking in quality. The island itself is well worth a visit, and is great for serious walkers."

Holiday details

  • Travel date: Thu 3rd of January 2008

Winter sunshine

5
Brilliant
by
Reviewed Thu 8th of November 2012

"17th - 24th December 2007. Just back from a week hoping to make the most of some last minute sunshine before a cold Christmas back home. We arrived in La Palma in glorious sunshine and was met by the Thompson rep who directed us to our coach. It was not a ride that I personally enjoyed as I suffer with virtigo but my husband and our two friends loved every 80 minutes of the journey not knowing what would be around the next mountain hair pin bend and what stunning views would be encountered, they were not disappointed. I was just glad to get into the hotel who had laid on fresh orange juice to all the new arrivals. The checking in process although it looked manic was very pain free and swiftly processed. The hotel staff offer to take your bags to your rooms but we said it was ok for us to do it. We wish we had taken them up on the offer as the walk to our appartments was down a steep hill and quite a trek. The rooms 6033 and 6034 were large and very well equipped including tv, safe and fridge. The bathroom was huge and the shower alone was big enough for two!...The only item which we missed was a kettle/tea making facilities as we do like a cuppa when we get up. We booked on a half board basis so breakfast and evening meal was included except drinks. You would have to be a very fussy eater if you could not find a single item that took your fancy. Morning consisted of every fruit imaginable along with continental meats, cereals, yogurts all different types of breads then you had the hot buffet section which served all kinds of bacon, sausages, fried eggs or omelettes, tomatoes, mushrooms and cooked potatoes with different sauces and fillings. You could also have pastries and freshly cooked pan cakes. mmmmm yummie. In the evening they had a huge selection of salads, fishes, meats, rice and chefs specials. Puddings were an art form in itself with pretty little cakes, creme caramels, merangues, poached pears, apples rice puddings and spanish custard along with fresh fruits. You could not fault the food at all and it was always being replenished. Despite eating well at breakfast by lunchtime you was ready for more as sitting by one of the many beautiful pools was hard work. We always took to the pizza grill bar which served lovely food at a reasonable price and was washed down with a bottle of wine and cold beer. Us girls fell in love with the different cocktails and especially the cafe de sorrano which was capacious quantities of ammaretto, cointreau and of course coffee and lashings of cream topped with cinnamon and coffee beans. The evening entertaiment was at 22.00 every night but was very sparse and not really our thing. I think as the British have only been going there for 7 weeks they are still trying to see what people like. We used to enjoy a nice quiet drink around the piano bar watching the three singers. The complex is huge and they have 11 pools only one of which is heated oudoors. They are very well maintained along with all the gardens and walkways which were always being cleaned. The hotel has a spa which we used at a cost of €10 each for the day. It takes about 45 minutes to do the heated pool circuit then plunge into the icy cold bath at the end then
run into the showers then take a sauna then go back into the spa and do it all over again. This was a good way to relax as the weather had taken a turn for the worst and rained liked crazy but hey ho there is always lots of bars to sit in and we took good books to read. My husband and his friend hired a car to see the island. They drove to the highest point on the island where the observatories are. The day before we had freak weather and as a result it snowed on the top of the volcano so they played snow balls for a while. It was a trip which they enjoyed and would recommend but sadly due to the weather they could not see the other islands or down into the volcano but had lovely views of the clouds below. The trip took several hours by car to get to the volcano and to circumnavigate the entire island. They would do it all again had the sun been co operative but it was not a very good week weather wise. The location is very remote and there is not a lot for you to do outside of the complex except take the path around the hotel to get a closer look at the atlantic ocean in all its glory spraying up onto the cliff edges. A perfect place to get a good action photo shot of the sea. There is no beach or access to the sea as the island is basically a huge volcano. It is a place where we would go back to only for a pre christmas sun top up. We miss the beach and snorkling to go there for the summer. It is ideal for families who want just pools and clubs for the kids. We would also
say that as it is so remote it would be better to have the option of all inclusive as you can not go anywhere else to eat and that would also be a bonus for families.

Over all the holiday was a fantastic relaxing week away with friends. The majority of the other guests we would say were also over the age of forty with a hand full of families and younger children. The hotel is very new to english speaking people but are very good at german and italian but having said that we did not have any language problems. A handy hint for the return journey home if you have purchased duty free on your way over is to make sure you pack it well inside your luggage which will go into the plane hold as like many EU countries they will not let you take it through passport control and many people had to pour their entire bottles of drinks away. Heartbreaking really and could prove very costly as well!......"

Holiday details

  • Travel date: Sun 30th of December 2007

Lovely Hotel :D

4
Good
by
Reviewed Tue 30th of October 2012

"On arrival to La Palma, we were greeted by our Thompson holiday rep, who on the coach was not very helpful.
- She didn't make it clear what time it was.
- She didn't tell us about anything to do or go on the island.
- She hardly spoke!

We then embarked on our 45 minute journey to La Palma Princess Hotel.
- Our bus driver was going quite fast on cliff roads, with no rails.

Once we got to the hotel we were given a complimentary drink of pure orange.
And a more than helpful porter took our suitcases to our room.

The rooms were fairly spacious with a two single beds pushed together and a sofa bed.
The bathroom was very clean and tidy.
Although there were was no kettle, microwave, fridge, oven etc.
Although you can rent a mini fridge for a small fee.
Also a beach towel can be rented for €30 and the money will be given back to you after you return the towel.

The pools were very clean and VERY spacious.
12 pools one of which was heated.

Breakfast was good with fruit, pancakes, eggs, toast, croissants, bacon, cereal, salad and more, all done to a very high standard.

Dinner was very varied with great food from salad to bread, and pasta to pork etc.

Evening entertainment was also quite good some were a bit too cheesy but the Chinese acrobats the air-flote and flamenco dancing were definitely ones not to be missed.

The piano bar music is very good but the same music is played every day.

The location is very poor unless you have a hire car, a hire car is definitely recommended, they have a hire car service at the hotel and just round the corner.

The hotel it self is lovely and all the staff are friendly, kind, and more than helpful! But know very little English as they have only been learning it since November.

Make sure you try the water aerobics

Also this hotel has internet service but is very slow!

On the weekend people from La Palma come down to the hotel and use the pool, they are VERY noisy so be warned!
Also Spanish, German and some Italian people stay at the hotel.

Overall great holiday, great hotel, great time :D"

Holiday details

  • Travel date: Wed 19th of December 2007

A Fantastic Hotel

5
Brilliant
by
Reviewed Wed 12th of December 2012

"We have just returned from a week at the La Palma Princess. What a wonderful hotel! When we arrived we checked in and went to our room. Our cases were then brought up to us by a very friendly porter. As we walked in we were shocked at how big the room was especially the huge bed. The room was exceptionally clean and decorated to a very high standard. There were a sofa and an arm chair and loads of draws and storage space. The bathroom was immaculate and the separate shower was massive. Our balcony overlooked the swimming pools and the sea and the view was wonderful.

The whole complex was very clean and well maintained and so attractive
with all the beautiful gardens and well planned out pool areas. The staff were all very friendly and exceptionally attentive. The food was
very good and the retaurants were all beautiful, especially if you ate
on one of the balconies in the main restaurant or in the late risers breakfast restaurant which is directly by the sea.

The only 2 very small things that spoilt the hotel slighly was the size of the spa and the evening entertainment. The Island is so beautiful and lush, but a hire car is essential! We loved the hotel so
much we will definatly be returning!"

Holiday details

  • Travel date: Sat 1st of December 2007

La Palma Princess - Great Hotel, Terrible Location!!

2
Poor
by
Reviewed Wed 12th of December 2012

"I stayed at the La Palma Princess Hotel in La Palma for one week during November 2007 (from 5th to 12th).
The Island of La Palma is indeed very beautiful and there are many wonderful things to see such as the Caldera de Taburiente and the Volcano San Antonio. Unfortunately, the location of this hotel pretty much expects you to hire a car!!!!
It is near the village/town of Fuencaliente and it's perched at the edge of the cliffs. No beach I'm afraid!! In fact, you couldn't get very near the sea at all and getting off the complex (all 8 acres of it) was a hike in itself! Don't get me wrong - the hotel really was fantastic! Great decor, spacious, loads of pools, great food! Rooms were a bit of problem though...
All rooms were in blocks (a bit like Butlins, as a previous reviewer has mentioned) and were difficult to get to and from, especially for those of us who are less mobile than we used to be (steps and slopes all the way - and lots of them)! ALSO, the hotel seems to cater for Spanish and German guests. They were great to us Brits though (as we were the first lot from a chartered flight to arrive on the island, apparently!!) and we all had fun ordering our cups of tea with milk!! Staff were friendly although rushed off their feet. Spa facilities were good but beware if you stumble into the 'relax area' as you may get more than you'd bargained! A few people seemed to like walking around with absolutely nothing on!
All in all, a great hotel for relaxing but not much else. Will definitely return to La Palma, though but will probably stay in Los Cancajos instead :)"

Holiday details

  • Travel date: Wed 14th of November 2007

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