Reviews summary

3
Average
( 953 reviews)
Brilliant
157
Good
319
Average
251
Poor
118
Awful
108
  • 2.5 room
  • 3.5 pool
  • 1.5 beach
  • 3 service
  • 4 dining
  • 3.5 amenities
  • 2 value
  • 3.5 food
  • 3 cleanliness
  • 3.5 location
 

17 Traveller reviews from Holiday Watchdog

BLUE BAY APARTMENTS formerly Airtours beach club apartments

4
Good
by
Reviewed Mon 10th of February 2014

"These apartments are offered by at least 4 tour operators Sunshine.co.uk i found to be the cheapest for the 2 weeks i was there,Apartments are as described by the tour operators,night life as offered by the apartments better than usual,apartments are clean bedding changed every other day & towels 5 times a week,sea views from all apartments, the pool area and gardens are really good.there is a on site supermarket selling items in small amounts if required previous experience i found onsite supermarkets to be expensive surprise cheaper than many i found in other resorts.One thing though that's ridiculous if you want to watch UK TV it will cost you e6 per day,its mentioned by tour operators that UK TV available but no mention of price and who is going to watch TV all day on holiday."

Holiday details

  • Travel date: Sat 8th of February 2014

Rating breakdown

  • 3 Location
  • 2 Beach
  • 4 Room
  • 5 Pool
  • 3 Service
  • 3 Value
  • 4 Cleanliness

Time share Management fees are a rip off

1
Awful
by
Reviewed Tue 21st of May 2013

"We bought a two bedroomed pent house for two weeks cost about £28000 fees now about £675 per week . Apartment now crap no matching furniture no cushions no side lamps not enough cutlery / plates for 6 nothing to cook in no knifes to prepare veg and no B B Q now mould on walls and ceiling mice cockroaches and the management cant see why we are upset!!!! Any suggestions on how to solve this - all we get are demands for yet more fees .......say we wont go back till they sort!"

Holiday details

  • Travel date: Mon 20th of May 2013

Rating breakdown

  • 4 Location
  • 1 Beach
  • 1 Room
  • 3 Pool
  • 1 Service
  • 1 Value
  • 2 Food
  • 2 Cleanliness

Not up to it!

3
Average
by
Reviewed Mon 10th of October 2011

"We have owned a weeks timeshare since contruction, our last week there was in 2010 which we were not impressed by what we saw of our apartment. It was fitted out with furniture in a bad state of repair and falling to pieces which led us to complain. We were offered an upgrade for 2011 but did not like the prospect of paying a large maintenance fee yearly and seeing nothing done of which an upgrade is irrelevant.
In the jaccuzi the water was always cold and guy equipment tired, Many rooms have been up graded but not mine since purchase 1998 so not impressed and what we bought is not what is currently available."

Holiday details

  • Travel date: Mon 10th of October 2011

Rating breakdown

  • 1 Pool
  • 2 Service
  • 4 Dining
  • 3 Amenities
  • 4 Food

dissapointed time share owner

3
Average
by
Reviewed Fri 9th of September 2011

"We have owned a time share at Blue Bay beach Club (Originally Airtours Beach Club)for the last ten years,but now find the rooms all need updating badly. However the staff have always had our top rating. This now tired hotel has prompted us to swap our week and go elsewhere.

Saying this the area is maily very quite and away from noisey bars and clubs etc, and we still like the lovely walks and bars nearby the hotel.

Another draw back is the noise from the small runway nearby the hotel, planes and helicopters are constantly practising landings and take offs. And sometimes they hold car and motor cycle races there."

Holiday details

  • Travel date: Sun 4th of September 2011

Rating breakdown

  • 3 Room
  • 4 Pool
  • 5 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

what brilliant apartments, staff are exc...

5
Brilliant
by
Reviewed Sun 4th of May 2008

"what brilliant apartments, staff are excellent and deal with any problems quickly and efficiently, i have been there 3 times so far and in them three years i have only witnessed 1 cockcroach. this is an A***************** place for a fantastic holiday. The area is a bit quiet for party people however, it only costs 7 euros to get into maspalomas which is full of fun and a beautiful beach. will go back any day!!!!!"

Holiday details

  • Travel date: Sun 4th of May 2008

Loved the full holiday

5
Brilliant
by
Reviewed Fri 12th of October 2012

"This was one of the best holidays i have every been on. I went with my friend and her parents and we had a great time. We went out for dinner everynight down at the square and it was great we loved the food. We are going back again in three days and im really excited."

Holiday details

  • Travel date: Thu 12th of July 2007

lovely apartment

4
Good
by
Reviewed Wed 14th of November 2012

"just returned from the airtours beach club on monday we had a really lovely time the apartment was excellent,very spacious ,clean and well equipped. We would concur with the last review that this is not a place to go too if you want wild nights but as for relaxing it was 1st rate.
Useful tip if there are 4 of you take a taxi to the main resorts as they work out about the same as a bus! One tip/gripe check in is at 4.00 and we sat around for two and a half hours. . . .bit of a bad start but it got loads better. Three of our party are veggies and have got to be honest there are only so many pizzas/spag napolis one can eat. . .but hey thats not an unusual situation anywhere apart from possibly greece or turkey.

we would gladly recommend this hotel and i may break the habit of a lifetime and visit the same place again. . .it was excellent value."

Holiday details

  • Travel date: Wed 18th of April 2007

lovely relaxing place

5
Brilliant
by
Reviewed Mon 29th of October 2012

"We have just returned from a 9 day holiday from the Airtour Beach Club Hotel in Bahia Feliz ( not Maspalomas) and we had a great time. The appartments are very spacious with big patios or balconys. If you want a relaxing break then you cant go wrong with this place. Cleaners every day and sheets changed every third day. Poolside very nice with plenty of sunbeds. Would not advise this place if you want to party all night. Staff are very friendly and we would come back.The chinese restaurant in the shopping area is great and the mexican too. If you want to explore you will need to rent a car but you can also get the bus into other areas."

Holiday details

  • Travel date: Mon 9th of April 2007

great break

5
Brilliant
by
Reviewed Thu 1st of November 2012

"Our hopes weren't too high as our break was very cheap, and some negative comments appear here and elsewhere.
In fact, it was great.
We had 3rd floor "C" type room (one bedroom, bathroom, kitchen/diner and balcony). it was clean, well-equipped and had full sun from about 8 am to about 3 pm. We breakfasted daily on the balcony, using the on-site mini market for fresh rolls. The maid came each day and tidied/cleaned. Bed linen towelschanged 3 times in the week.
Only downside was the television- usual Canary Island fodder- absolutely nothing in English save CNN, BBC world. No entertainment, in other words. Not that we missed it.
Restaurants in Bahia Feliz were pricier than elsewhere, and quality probably lower. Good selection, though. We were shattered one day and brought a Chinese Takeaway back to the room -never done that before. It was OK.
Walks from hotel were ok- odd to have pathway on clifftop going nowhere except the beach.
We did not use hotel restaurant- a car meant freedom to find restaurants where we wanted. parking at hotel not a problem."

Holiday details

  • Travel date: Sun 4th of March 2007

Great place for a family holiday with younger children

4
Good
by
Reviewed Sun 21st of October 2012

"Just returned from a 1 week stay in a 2-bed apartment at the Airtours Beach Club with my husband and 2 children (aged 7 and 4). Having read a few negative reviews before setting out on our trip we arrived with some trepidation to be more than pleasantly surprised by what we found. Apartment was very clean and much larger than we had expected. We were lucky enough to be on the top floor, which gave us a great view over the pool and a nice sunny aspect. Only saw 1 cockroach all week, and that was on the balcony one evening.

Balcony had a spa bath (not a hot tub and a little past its best) which the children made good use of to warm up after swimming in the rather chilly (though otherwise very nice) pools. Children's pool was particularly good - 0.4m deep with a nice slide so safe for our 4 year old non-swimmer.

Food at pool bar not as bad (in our experience) as one of your other reviewers found - we had burgers and chips with the kids and found them quite acceptable. Most evenings we walked down to the square in Bahia Feliz (about 10 minutes), which has a good range of restaurants.

Some entertainment in the pool bar each evening, mainly between 10.00 and 11.00 pm for adults. Not a place for lovers of night life but great for families with smaller children who like an early night!

We had a car for the week. If you just want sun and pool you could manage without one but there is no proper beach here. Free bus runs to the beach at Maspalomas twice a day but there are far nicer (and quieter) beaches on Gran Canaria if you can drive. We fell in love with the beach at Puerto Mogan - much more sheltered than the coast around Airtours Beach Club (we had a couple of quite windy days during our stay) and with a very safe man made bay to swim in.

We would definitely consider going back to Airtours Beach Club in the future as we had an excellent holiday and couldn't fault the service."

Holiday details

  • Travel date: Mon 19th of February 2007

Nice hotel/apartments with nice pool area

4
Good
by
Reviewed Wed 14th of November 2012

"Stayed in a penthouse apartment with two bedrooms, very nice with ensuite bathrooms! Well equiped rooms with two flatscreen tv's, dishwasher, bbq, jacuzzi and sunbeds on the large terrace. The pool area is great with is great since there is no beach. You can swim in the ocean but it's very rocky....

I'll reccomend anyone going her to take a rental car so you can go to Maspalomas beach (aprox 15 min drive) and other places - rentalcars are really cheap in spain, and gran canaria is an easy place to drive.
Ok every place has it downsides, first the food at the poolbar is horrible - don't go there. Then it's the location, you need a car or you'll end up spending same amount on taxi/bus fares...hotel is located in Bahia Felize (not maspalomas...)"

Holiday details

  • Travel date: Wed 27th of December 2006

In need of some TLC

3
Average
by
Reviewed Sat 3rd of November 2012

"Although we had booked a 2 bed apartment (and paid extra) when we arrived (at 3 am on a Sunday morning) we were allocated a 1 bedroom apartment (complete with large cockroach). We were told by reception that it could not be sorted until the Monday morning when the office was open. We finally received the key at 2 pm (35 hours after arrival).
The accomodation was however an excellent size (even the 1 bedroom) but generally as other reviews have said in need of a little TLC, in need of decoration and some new furniture. We had problems with some appliances which (apart from the jaccuzi on the balcony which worked when it felt like) were repaired promptly. The staff were all friendly and helpful. The pool area was excellent with no problems finding sunbeds or a place to put them at any time of day. The on-site shop was well stocked (and not overpriced). The nearby village had some good restaurants - the Chinese and Mexican in particular. A car is advisable however (although there is a bus stop and taxi rank nearby) as for more variety you need to go into Playa Del Ingles or Maspalomas. The restaurants on Faro Boulevard between Maspalomas and Meloneras are highly recommended. Good trips are Palmitos Park and Sioux City.
Overall a good holiday. The weather in Gran Canaria is near perfect - not too hot with a nice breeze and some cloud.
We only ever saw one other cockroach by the way."

Holiday details

  • Travel date: Thu 31st of August 2006

Hotels near BlueBay Beach Club

Top traveller tips for BlueBay Beach Club

  • Dee Jay by Dee Jay

    "Enjoy the pool, the evening entertainment (when on) and other on site amenities. "

  • Roy W by Roy W

    "When visiting the resort of Bahia Feliz take a short cut,walk down the steps where it says LAS PITAS "

BlueBay Beach Club is also called

  • Airtours Beach Club Apartments
  • Blue Bay Beach Hotel
  • Hotel Blue Bay Beach

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